arXiv subjects

Tiancheng Zhao

Publications and source records attributed to Tiancheng Zhao.

67 records · Page 4Linked to original sources

arXiv2019

Target-Guided Open-Domain Conversation

Many real-world open-domain conversation applications have specific goals to achieve during open-ended chats, such as recommendation, psychotherapy, education, etc. We study the problem of imposing conversational goals on open-domain chat agents. In particular, we want a conversational system to chat naturally with human and proactively guide the conversation to a designated target subject. The problem is challenging as no public data is available for learning such a target-guided strategy. We propose a structured approach that introduces coarse-grained keywords to control the intended content of system responses. We then attain smooth conversation transition through turn-level supervised learning, and drive the conversation towards the target with discourse-level constraints. We further derive a keyword-augmented conversation dataset for the study. Quantitative and human evaluations show our system can produce meaningful and effective conversations, significantly improving over other approaches.

cs.CL↗

arXiv2019

Rethinking Action Spaces for Reinforcement Learning in End-to-end Dialog Agents with Latent Variable Models

Defining action spaces for conversational agents and optimizing their decision-making process with reinforcement learning is an enduring challenge. Common practice has been to use handcrafted dialog acts, or the output vocabulary, e.g. in neural encoder decoders, as the action spaces. Both have their own limitations. This paper proposes a novel latent action framework that treats the action spaces of an end-to-end dialog agent as latent variables and develops unsupervised methods in order to induce its own action space from the data. Comprehensive experiments are conducted examining both continuous and discrete action types and two different optimization methods based on stochastic variational inference. Results show that the proposed latent actions achieve superior empirical performance improvement over previous word-level policy gradient methods on both DealOrNoDeal and MultiWoz dialogs. Our detailed analysis also provides insights about various latent variable approaches for policy learning and can serve as a foundation for developing better latent actions in future research.

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arXiv2019

Beyond Turing: Intelligent Agents Centered on the User

Most research on intelligent agents centers on the agent and not on the user. We look at the origins of agent-centric research for slot-filling, gaming and chatbot agents. We then argue that it is important to concentrate more on the user. After reviewing relevant literature, some approaches for creating and assessing user-centric systems are proposed.

cs.CL↗

arXiv2018

Dirichlet Variational Autoencoder for Text Modeling

We introduce an improved variational autoencoder (VAE) for text modeling with topic information explicitly modeled as a Dirichlet latent variable. By providing the proposed model topic awareness, it is more superior at reconstructing input texts. Furthermore, due to the inherent interactions between the newly introduced Dirichlet variable and the conventional multivariate Gaussian variable, the model is less prone to KL divergence vanishing. We derive the variational lower bound for the new model and conduct experiments on four different data sets. The results show that the proposed model is superior at text reconstruction across the latent space and classifications on learned representations have higher test accuracies.

cs.CL↗

arXiv2018

Zero-Shot Dialog Generation with Cross-Domain Latent Actions

This paper introduces zero-shot dialog generation (ZSDG), as a step towards neural dialog systems that can instantly generalize to new situations with minimal data. ZSDG enables an end-to-end generative dialog system to generalize to a new domain for which only a domain description is provided and no training dialogs are available. Then a novel learning framework, Action Matching, is proposed. This algorithm can learn a cross-domain embedding space that models the semantics of dialog responses which, in turn, lets a neural dialog generation model generalize to new domains. We evaluate our methods on a new synthetic dialog dataset, and an existing human-human dialog dataset. Results show that our method has superior performance in learning dialog models that rapidly adapt their behavior to new domains and suggests promising future research.

cs.CL↗

arXiv2018

Multimodal Hierarchical Reinforcement Learning Policy for Task-Oriented Visual Dialog

Creating an intelligent conversational system that understands vision and language is one of the ultimate goals in Artificial Intelligence (AI)~\cite{winograd1972understanding}. Extensive research has focused on vision-to-language generation, however, limited research has touched on combining these two modalities in a goal-driven dialog context. We propose a multimodal hierarchical reinforcement learning framework that dynamically integrates vision and language for task-oriented visual dialog. The framework jointly learns the multimodal dialog state representation and the hierarchical dialog policy to improve both dialog task success and efficiency. We also propose a new technique, state adaptation, to integrate context awareness in the dialog state representation. We evaluate the proposed framework and the state adaptation technique in an image guessing game and achieve promising results.

cs.CL↗

arXiv2018

Unsupervised Discrete Sentence Representation Learning for Interpretable Neural Dialog Generation

The encoder-decoder dialog model is one of the most prominent methods used to build dialog systems in complex domains. Yet it is limited because it cannot output interpretable actions as in traditional systems, which hinders humans from understanding its generation process. We present an unsupervised discrete sentence representation learning method that can integrate with any existing encoder-decoder dialog models for interpretable response generation. Building upon variational autoencoders (VAEs), we present two novel models, DI-VAE and DI-VST that improve VAEs and can discover interpretable semantics via either auto encoding or context predicting. Our methods have been validated on real-world dialog datasets to discover semantic representations and enhance encoder-decoder models with interpretable generation.

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arXiv2017

Learning Discourse-level Diversity for Neural Dialog Models using Conditional Variational Autoencoders

While recent neural encoder-decoder models have shown great promise in modeling open-domain conversations, they often generate dull and generic responses. Unlike past work that has focused on diversifying the output of the decoder at word-level to alleviate this problem, we present a novel framework based on conditional variational autoencoders that captures the discourse-level diversity in the encoder. Our model uses latent variables to learn a distribution over potential conversational intents and generates diverse responses using only greedy decoders. We have further developed a novel variant that is integrated with linguistic prior knowledge for better performance. Finally, the training procedure is improved by introducing a bag-of-word loss. Our proposed models have been validated to generate significantly more diverse responses than baseline approaches and exhibit competence in discourse-level decision-making.

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arXiv2017

Generative Encoder-Decoder Models for Task-Oriented Spoken Dialog Systems with Chatting Capability

Generative encoder-decoder models offer great promise in developing domain-general dialog systems. However, they have mainly been applied to open-domain conversations. This paper presents a practical and novel framework for building task-oriented dialog systems based on encoder-decoder models. This framework enables encoder-decoder models to accomplish slot-value independent decision-making and interact with external databases. Moreover, this paper shows the flexibility of the proposed method by interleaving chatting capability with a slot-filling system for better out-of-domain recovery. The models were trained on both real-user data from a bus information system and human-human chat data. Results show that the proposed framework achieves good performance in both offline evaluation metrics and in task success rate with human users.

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arXiv2016

Leveraging Recurrent Neural Networks for Multimodal Recognition of Social Norm Violation in Dialog

Social norms are shared rules that govern and facilitate social interaction. Violating such social norms via teasing and insults may serve to upend power imbalances or, on the contrary reinforce solidarity and rapport in conversation, rapport which is highly situated and context-dependent. In this work, we investigate the task of automatically identifying the phenomena of social norm violation in discourse. Towards this goal, we leverage the power of recurrent neural networks and multimodal information present in the interaction, and propose a predictive model to recognize social norm violation. Using long-term temporal and contextual information, our model achieves an F1 score of 0.705. Implications of our work regarding developing a social-aware agent are discussed.

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arXiv2016

Towards End-to-End Learning for Dialog State Tracking and Management using Deep Reinforcement Learning

This paper presents an end-to-end framework for task-oriented dialog systems using a variant of Deep Recurrent Q-Networks (DRQN). The model is able to interface with a relational database and jointly learn policies for both language understanding and dialog strategy. Moreover, we propose a hybrid algorithm that combines the strength of reinforcement learning and supervised learning to achieve faster learning speed. We evaluated the proposed model on a 20 Question Game conversational game simulator. Results show that the proposed method outperforms the modular-based baseline and learns a distributed representation of the latent dialog state.

cs.AI↗

arXiv2016

DialPort: Connecting the Spoken Dialog Research Community to Real User Data

This paper describes a new spoken dialog portal that connects systems produced by the spoken dialog academic research community and gives them access to real users. We introduce a distributed, multi-modal, multi-agent prototype dialog framework that affords easy integration with various remote resources, ranging from end-to-end dialog systems to external knowledge APIs. To date, the DialPort portal has successfully connected to the multi-domain spoken dialog system at Cambridge University, the NOAA (National Oceanic and Atmospheric Administration) weather API and the Yelp API.

cs.AI↗

arXiv2016

Algorithms for Batch Hierarchical Reinforcement Learning

Hierarchical Reinforcement Learning (HRL) exploits temporal abstraction to solve large Markov Decision Processes (MDP) and provide transferable subtask policies. In this paper, we introduce an off-policy HRL algorithm: Hierarchical Q-value Iteration (HQI). We show that it is possible to effectively learn recursive optimal policies for any valid hierarchical decomposition of the original MDP, given a fixed dataset collected from a flat stochastic behavioral policy. We first formally prove the convergence of the algorithm for tabular MDP. Then our experiments on the Taxi domain show that HQI converges faster than a flat Q-value Iteration and enjoys easy state abstraction. Also, we demonstrate that our algorithm is able to learn optimal policies for different hierarchical structures from the same fixed dataset, which enables model comparison without recollecting data.

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