arXiv subjects

Tianwa Chen

Publications and source records attributed to Tianwa Chen.

4 recordsLinked to original sources

arXiv2026

The Impact of AI Generated Content on Decision Making for Topics Requiring Expertise

Modelling users' online decision-making and opinion change is a complex issue that needs to consider users' personal determinants, the nature of the topic and the information retrieval activities. Furthermore, generative-AIbased products like ChatGPT gradually become an essential element for the retrieval of online information. However, the interaction between domainspecific knowledge and AI-generated content during online decision-making is unclear. We conducted a lab-based explanatory sequential study with university students to overcome this research gap. In the experiment, we surveyed participants about a set of general domain topics that are easy to grasp and another set of domain-specific topics that require adequate levels of chemical science knowledge to fully comprehend. We provided participants with decision-supporting information that was either produced using generative AI or collected from selected expert human-written sources to explore the role of AI-generated content compared to ordinary information during decision-making. Our result revealed that participants are less likely to change opinions on domain-specific topics. Since participants without professional knowledge had difficulty performing in-depth and independent reasoning based on the information, they favoured relying on conclusions presented in the provided materials and tended to stick to their initial opinion. Besides, information that is labelled as AI-generated is equivalently helpful as information labelled as dedicatedly human-written for participants in this experiment, indicating the vast potential as well as concerns for AI replacing human experts to help users tackle professional topics or issues.

cs.HC↗

arXiv2025

How Do Experts Make Sense of Integrated Process Models?

A range of integrated modeling approaches have been developed to enable a holistic representation of business process logic together with all relevant business rules. These approaches address inherent problems with separate documentation of business process models and business rules. In this study, we explore how expert process workers make sense of the information provided through such integrated modeling approaches. To do so, we complement verbal protocol analysis with eye-tracking metrics to reveal nuanced user behaviours involved in the main phases of sensemaking, namely information foraging and information processing. By studying expert process workers engaged in tasks based on integrated modeling of business processes and rules, we provide insights that pave the way for a better understanding of sensemaking practices and improved development of business process and business rule integration approaches. Our research underscores the importance of offering personalized support mechanisms that increase the efficacy and efficiency of sensemaking practices for process knowledge workers.

cs.IR↗

arXiv2025

Exploring Wikipedia Gender Diversity Over Time $\unicode{x2013}$ The Wikipedia Gender Dashboard (WGD)

The Wikipedia editors' community has been actively pursuing the intent of achieving gender equality. To that end, it is important to explore the historical evolution of underlying gender disparities in Wikipedia articles. This paper presents the Wikipedia Gender Dashboard (WGD), a tool designed to enable the interaction with gender distribution data, including the average age in every subclass of individuals (i.e. Astronauts, Politicians, etc.) over the years. Wikipedia APIs, DBpedia, and Wikidata endpoints were used to query the data to ensure persistent data collection. The WGD was then created with Microsoft Power BI before being embedded on a public website. The analysis of the data available in the WGD found that female articles only represent around 17% of English Wikipedia, but it has been growing steadily over the last 20 years. Meanwhile, the average age across genders decreased over time. WGD also shows that most subclasses of `Person' are male-dominated. Wikipedia editors can make use of WGD to locate areas with marginalized genders in Wikipedia, and increase their efforts to produce more content providing coverage for those genders to achieve better gender equality in Wikipedia.

cs.CY↗

arXiv2024

Estimating Gender Completeness in Wikipedia

Gender imbalance in Wikipedia content is a known challenge which the editor community is actively addressing. The aim of this paper is to provide the Wikipedia community with instruments to estimate the magnitude of the problem for different entity types (also known as classes) in Wikipedia. To this end, we apply class completeness estimation methods based on the gender attribute. Our results show not only which gender for different sub-classes of Person is more prevalent in Wikipedia, but also an idea of how complete the coverage is for difference genders and sub-classes of Person.

cs.CY↗