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Tiziano Piccardi

Publications and source records attributed to Tiziano Piccardi.

At least 19 recordsLinked to original sources

CrossWeave: Bridging Perspectives Across Online Communities with a Dual-Pane Design

Social media systems typically display conversations among already familiar contributors, which can be predictable and one-sided. In civic discourse, this design narrows discussion, reinforces divides, and distorts the perception of public opinion. To encourage cross-community engagement, we present CrossWeave, an AI-powered bridging system that augments the standard social media feed. As the user reads a post, CrossWeave surfaces diverse relevant posts from other threads in a side pane and highlights the connections. Users are invited to venture out of their echo chamber, explore a broader range of views and arguments, and ``click across'' to engage with their authors. When they do, CrossWeave facilitates constructive posting, not only by showcasing relevant past content but also by simulating possible reactions as the user drafts a post.

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The Agentic Web Requires New Normative Infrastructure

The agentic web, in which users interact with the internet largely through agents acting on their behalf, is now technically feasible. However, many of the consumer and social benefits that could be realized by online AI agents acting scrupulously in their principals' interest are currently obstructed by outdated laws, terms of service, and other less formal practices which allow online platforms to block and degrade agent access, often in secret. Few distinctions are currently drawn between "malicious bots" and AI agents acting with the express delegated authority of a user. For the agentic web to realize its promise, it needs not only the technical infrastructure of protocols and interfaces, but the normative infrastructure of a broadly-accepted and socially-beneficial set of laws, norms and practices governing agentic access to online properties. Building that normative infrastructure requires a society-wide conversation. This paper aims to help precipitate that conversation, to identify normative principles that can guide it, and to advocate for policies that enable users' appropriately delegated agents to act online on their behalf, with as few curbs on their doing so as is reasonable given the other legitimate interests at stake.

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Whose Values? Measuring the (Subjective) Expression of Basic Human Values in Social Media

The value alignment of sociotechnical systems has become a central debate, but progress depends on how human values are perceived in the content these systems surface and how such perceptions can be measured at scale. Social media platforms are a prominent class of sociotechnical systems where algorithmic curation shapes exposure to value-laden content at scale. Large-language models offer new opportunities for measuring expressions of human values (e.g., humility or equality) in social media data, but value expressions can be subjective: different people will annotate the same post with different values. In this paper, we draw on the Schwartz value system as a broadly encompassing and theoretically grounded set of basic human values, and introduce a framework to personalize the measurement of expressions of Schwartz values in social media posts at scale. We collect 32,370 ground truth value expression annotations from N=1,079 people on 5,211 social media posts representative of real users' feeds. Due to the subjectivity of the task, we observe low levels of inter-rater agreement between people, and low agreement between human raters and LLM-based methods. In response, we construct a personalization architecture for classifying value expressions by learning from a small number of highly informative calibration annotations per user. In evaluation, we find that modeling these differences successfully yields value expression predictions that people agree with more than they agree with other people. These results contribute new methods and understanding for the measurement of human values in social media data.

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Value Alignment of Social Media Ranking Algorithms

While social media feed rankings are primarily driven by engagement signals rather than any explicit value system, the resulting algorithmic feeds are not value-neutral: engagement may prioritize specific individualistic values. This paper presents an approach for social media feed value alignment. We adopt Schwartz's theory of Basic Human Values -- a broad set of human values that articulates complementary and opposing values forming the building blocks of many cultures -- and we implement an algorithmic approach that models and then ranks feeds by expressions of Schwartz's values in social media posts. Our approach enables controls where users can express weights on their desired values, combining these weights and post value expressions into a ranking that respects users' articulated trade-offs. Through controlled experiments (N=141 and N=250), we demonstrate that users can use these controls to architect feeds reflecting their desired values. Across users, value-ranked feeds align with personal values, diverging substantially from existing engagement-driven feeds.

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Social Media Feed Elicitation

Social media users have repeatedly advocated for control over the currently opaque operations of feed algorithms. Large language models (LLMs) now offer the promise of custom-defined feeds--but users often fail to foresee the gaps and edge cases in how they define their custom feed. We introduce feed elicitation interviews, an interactive method that guides users through identifying these gaps and articulating their preferences to better author custom social media feeds. We deploy this approach in an online study to create custom BlueSky feeds and find that participants significantly prefer the feeds produced from their elicited preferences to those produced by users manually describing their feeds. Through feed elicitation interviews, we advance users' ability to control their social media experience, empowering them to describe and implement their desired feeds.

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Reranking Social Media Feeds: A Practical Guide for Field Experiments

Social media plays a central role in shaping public opinion and behavior, yet performing experiments on these platforms and, in particular, on feed algorithms is becoming increasingly challenging. This guide offers practical recommendations for researchers developing and deploying field experiments focused on real-time reranking of social media feeds. The article is organized around two contributions. First, we provide an overview of an experimental method using web browser extensions that intercepts and reranks content in real time, enabling naturalistic reranking field experiments. We then describe feed interventions and measurements that this paradigm enables on participants' actual feeds, without requiring the involvement of social media platforms. Second, we offer concrete technical recommendations for intercepting and reranking social media feeds with minimal user-facing delay, and provide an open-source implementation. This document aims to summarize lessons learned in running field experiments on social media, provide concrete implementation details, and foster the ecosystem of independent social media research. Finally, we release the source code that serves as a blueprint for implementing future feed-ranking experiments.

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Permission Manifests for Web Agents

The rise of Large Language Model (LLM)-based web agents represents a significant shift in automated interactions with the web. Unlike traditional crawlers that follow simple conventions, such as robots$.$txt, modern agents engage with websites in sophisticated ways: navigating complex interfaces, extracting structured information, and completing end-to-end tasks. Existing governance mechanisms were not designed for these capabilities. Without a way to specify what interactions are and are not allowed, website owners increasingly rely on blanket blocking and CAPTCHAs, which undermine beneficial applications such as efficient automation, convenient use of e-commerce services, and accessibility tools. We introduce agent-permissions$.$json, a robots$.$txt-style lightweight manifest where websites specify allowed interactions, complemented by API references where available. This framework provides a low-friction coordination mechanism: website owners only need to write a simple JSON file, while agents can easily parse and automatically implement the manifest's provisions. Website owners can then focus on blocking non-compliant agents, rather than agents as a whole. By extending the spirit of robots$.$txt to the era of LLM-mediated interaction, and complementing data use initiatives such as AIPref, the manifest establishes a compliance framework that enables beneficial agent interactions while respecting site owners' preferences.

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Reranking partisan animosity in algorithmic social media feeds alters affective polarization

Today, social media platforms hold sole power to study the effects of feed ranking algorithms. We developed a platform-independent method that reranks participants' feeds in real-time and used this method to conduct a preregistered 10-day field experiment with 1,256 participants on X during the 2024 U.S. presidential campaign. Our experiment used a large language model to rerank posts that expressed antidemocratic attitudes and partisan animosity (AAPA). Decreasing or increasing AAPA exposure shifted out-party partisan animosity by two points on a 100-point feeling thermometer, with no detectable differences across party lines, providing causal evidence that exposure to AAPA content alters affective polarization. This work establishes a method to study feed algorithms without requiring platform cooperation, enabling independent evaluation of ranking interventions in naturalistic settings.

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Burst: Collaborative Curation in Connected Social Media Communities

Positive social interactions can occur in groups of many shapes and sizes, spanning from small and private to large and open. However, social media tends to binarize our experiences into either isolated small groups or into large public squares. In this paper, we introduce Burst, a social media design that allows users to share and curate content between many spaces of varied size and composition. Users initially post content to small trusted groups, who can then burst that content, routing it to the groups that would be the best audience. We instantiate this approach into a mobile phone application, and demonstrate through a ten-day field study (N=36) that Burst enabled a participatory curation culture. With this work, we aim to articulate potential new design directions for social media sharing.

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Web2Wiki: Characterizing Wikipedia Linking Across the Web

Wikipedia is one of the most visited websites globally, yet its role beyond its own platform remains largely unexplored. In this paper, we present the first large-scale analysis of how Wikipedia is referenced across the Web. Using a dataset from Common Crawl, we identify over 90 million Wikipedia links spanning 1.68% of Web domains and examine their distribution, context, and function. Our analysis of English Wikipedia reveals three key findings: (1) Wikipedia is most frequently cited by news and science websites for informational purposes, while commercial websites reference it less often. (2) The majority of Wikipedia links appear within the main content rather than in boilerplate or user-generated sections, highlighting their role in structured knowledge presentation. (3) Most links (95%) serve as explanatory references rather than as evidence or attribution, reinforcing Wikipedia's function as a background knowledge provider. While this study focuses on English Wikipedia, our publicly released Web2Wiki dataset includes links from multiple language editions, supporting future research on Wikipedia's global influence on the Web.

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Alexandria: A Library of Pluralistic Values for Realtime Re-Ranking of Social Media Feeds

Social media feed ranking algorithms fail when they too narrowly focus on engagement as their objective. The literature has asserted a wide variety of values that these algorithms should account for as well -- ranging from well-being to productive discourse -- far more than can be encapsulated by a single topic or theory. In response, we present a $\textit{library of values}$ for social media algorithms: a pluralistic set of 78 values as articulated across the literature, implemented into LLM-powered content classifiers that can be installed individually or in combination for real-time re-ranking of social media feeds. We investigate this approach by developing a browser extension, $\textit{Alexandria}$, that re-ranks the X/Twitter feed in real time based on the user's desired values. Through two user studies, both qualitative (N=12) and quantitative (N=257), we found that diverse user needs require a large library of values, enabling more nuanced preferences and greater user control. With this work, we argue that the values criticized as missing from social media ranking algorithms can be operationalized and deployed today through end-user tools.

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Navigating Knowledge: Patterns and Insights from Wikipedia Consumption

The Web has drastically simplified our access to knowledge and learning, and fact-checking online resources has become a part of our daily routine. Studying online knowledge consumption is thus critical for understanding human behavior and informing the design of future platforms. In this Chapter, we approach this subject by describing the navigation patterns of the readers of Wikipedia, the world's largest platform for open knowledge. We provide a comprehensive overview of what is known about the three steps that characterize navigation on Wikipedia: (1) how readers reach the platform, (2) how readers navigate the platform, and (3) how readers leave the platform. Finally, we discuss open problems and opportunities for future research in this field.

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Curious Rhythms: Temporal Regularities of Wikipedia Consumption

Wikipedia, in its role as the world's largest encyclopedia, serves a broad range of information needs. Although previous studies have noted that Wikipedia users' information needs vary throughout the day, there is to date no large-scale, quantitative study of the underlying dynamics. The present paper fills this gap by investigating temporal regularities in daily consumption patterns in a large-scale analysis of billions of timezone-corrected page requests mined from English Wikipedia's server logs, with the goal of investigating how context and time relate to the kind of information consumed. First, we show that even after removing the global pattern of day-night alternation, the consumption habits of individual articles maintain strong diurnal regularities. Then, we characterize the prototypical shapes of consumption patterns, finding a particularly strong distinction between articles preferred during the evening/night and articles preferred during working hours. Finally, we investigate topical and contextual correlates of Wikipedia articles' access rhythms, finding that article topic, reader country, and access device (mobile vs. desktop) are all important predictors of daily attention patterns. These findings shed new light on how humans seek information on the Web by focusing on Wikipedia as one of the largest open platforms for knowledge and learning, emphasizing Wikipedia's role as a rich knowledge base that fulfills information needs spread throughout the day, with implications for understanding information seeking across the globe and for designing appropriate information systems.

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In-class Data Analysis Replications: Teaching Students while Testing Science

Science is facing a reproducibility crisis. Previous work has proposed incorporating data analysis replications into classrooms as a potential solution. However, despite the potential benefits, it is unclear whether this approach is feasible, and if so, what the involved stakeholders-students, educators, and scientists-should expect from it. Can students perform a data analysis replication over the course of a class? What are the costs and benefits for educators? And how can this solution help benchmark and improve the state of science? In the present study, we incorporated data analysis replications in the project component of the Applied Data Analysis course (CS-401) taught at EPFL (N=354 students). Here we report pre-registered findings based on surveys administered throughout the course. First, we demonstrate that students can replicate previously published scientific papers, most of them qualitatively and some exactly. We find discrepancies between what students expect of data analysis replications and what they experience by doing them along with changes in expectations about reproducibility, which together serve as evidence of attitude shifts to foster students' critical thinking. Second, we provide information for educators about how much overhead is needed to incorporate replications into the classroom and identify concerns that replications bring as compared to more traditional assignments. Third, we identify tangible benefits of the in-class data analysis replications for scientific communities, such as a collection of replication reports and insights about replication barriers in scientific work that should be avoided going forward. Overall, we demonstrate that incorporating replication tasks into a large data science class can increase the reproducibility of scientific work as a by-product of data science instruction, thus benefiting both science and students.

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AnthroScore: A Computational Linguistic Measure of Anthropomorphism

Anthropomorphism, or the attribution of human-like characteristics to non-human entities, has shaped conversations about the impacts and possibilities of technology. We present AnthroScore, an automatic metric of implicit anthropomorphism in language. We use a masked language model to quantify how non-human entities are implicitly framed as human by the surrounding context. We show that AnthroScore corresponds with human judgments of anthropomorphism and dimensions of anthropomorphism described in social science literature. Motivated by concerns of misleading anthropomorphism in computer science discourse, we use AnthroScore to analyze 15 years of research papers and downstream news articles. In research papers, we find that anthropomorphism has steadily increased over time, and that papers related to language models have the most anthropomorphism. Within ACL papers, temporal increases in anthropomorphism are correlated with key neural advancements. Building upon concerns of scientific misinformation in mass media, we identify higher levels of anthropomorphism in news headlines compared to the research papers they cite. Since AnthroScore is lexicon-free, it can be directly applied to a wide range of text sources.

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CoMPosT: Characterizing and Evaluating Caricature in LLM Simulations

Recent work has aimed to capture nuances of human behavior by using LLMs to simulate responses from particular demographics in settings like social science experiments and public opinion surveys. However, there are currently no established ways to discuss or evaluate the quality of such LLM simulations. Moreover, there is growing concern that these LLM simulations are flattened caricatures of the personas that they aim to simulate, failing to capture the multidimensionality of people and perpetuating stereotypes. To bridge these gaps, we present CoMPosT, a framework to characterize LLM simulations using four dimensions: Context, Model, Persona, and Topic. We use this framework to measure open-ended LLM simulations' susceptibility to caricature, defined via two criteria: individuation and exaggeration. We evaluate the level of caricature in scenarios from existing work on LLM simulations. We find that for GPT-4, simulations of certain demographics (political and marginalized groups) and topics (general, uncontroversial) are highly susceptible to caricature.

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A Large-Scale Characterization of How Readers Browse Wikipedia

Despite the importance and pervasiveness of Wikipedia as one of the largest platforms for open knowledge, surprisingly little is known about how people navigate its content when seeking information. To bridge this gap, we present the first systematic large-scale analysis of how readers browse Wikipedia. Using billions of page requests from Wikipedia's server logs, we measure how readers reach articles, how they transition between articles, and how these patterns combine into more complex navigation paths. We find that navigation behavior is characterized by highly diverse structures. Although most navigation paths are shallow, comprising a single pageload, there is much variety, and the depth and shape of paths vary systematically with topic, device type, and time of day. We show that Wikipedia navigation paths commonly mesh with external pages as part of a larger online ecosystem, and we describe how naturally occurring navigation paths are distinct from targeted navigation in lab-based settings. Our results further suggest that navigation is abandoned when readers reach low-quality pages. Taken together, these insights contribute to a more systematic understanding of readers' information needs and allow for improving their experience on Wikipedia and the Web in general.

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