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Todd Rogers

Publications and source records attributed to Todd Rogers.

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Coach not crutch: Evidence that AI can improve writing skill despite reducing effort

In a series of highly-powered empirical studies, we examine the intuition that by sparing effort, using AI inevitably hinders learning. First, in a nationally representative survey of young adults, the majority expressed the view that using AI makes people lazier and less capable. Next, in a random-assignment experiment, we gave participants a tutorial on best practices in professional writing, then provided one group with access to an AI writing tool and asked another to practice writing on their own. Those who practiced with AI indeed exerted less effort while practicing -- yet wrote better cover letters in no-AI writing tests. In a second experiment with more rigorous control conditions, access to AI improved writing more than either googling cover letter examples and tips or receiving personalized feedback on their practice letters from experienced human editors. A third experiment explained these learning gains by showing that AI can teach by example: participants who viewed a cover letter that had been revised by the AI tool but did no further practice improved their writing as much as those who practiced writing with the original AI tool. Collectively, these pre-registered experiments suggest that AI can exert opposing effects on effort and learning rate -- making it possible in at least some cases to work less and learn more.

cs.HC

Automated Reminders Reduce Incarceration for Missed Court Dates: Evidence from a Text Message Experiment

Millions of Americans must attend mandatory court dates every year. To boost appearance rates, jurisdictions nationwide are increasingly turning to automated reminders, but previous research offers mixed evidence on their effectiveness. In partnership with the Santa Clara County Public Defender Office, we randomly assigned 5,709 public defender clients to either receive automated text message reminders (treatment) or not receive reminders (control). We found that reminders reduced warrants issued for missed court dates by approximately 20%, with 12.1% of clients in the control condition issued a warrant compared to 9.7% of clients in the treatment condition. We further found that incarceration from missed court dates dropped by a similar amount, from 6.2% in the control condition to 4.8% in the treatment condition. Our results provide evidence that automated reminders can help people avoid the negative consequences of missing court.

stat.AP