arXiv subjects

Tongyoung Kim

Publications and source records attributed to Tongyoung Kim.

5 recordsLinked to original sources

arXiv2025

RPM: Reasoning-Level Personalization for Black-Box Large Language Models

While black-box large language models are widely deployed, they produce generic outputs that overlook individual user preferences. Current personalization methods are fundamentally limited to response-level personalization; they only match final outputs, failing to model the underlying reasoning that connects user behavior to responses. To address this, this work introduces reasoning-level personalization as a new paradigm and proposes RPM, the first systematic framework that automatically discovers user-specific reasoning structures from raw behavioral data to guide the model's personalized inference. RPM constructs a structured model of user behavior-built from response-influential features and statistical factors-to create personalized reasoning paths and retrieve beneficial examples for guiding inference through a feature-based retrieval mechanism. Extensive experiments across four diverse tasks demonstrate that RPM consistently outperforms existing response-level methods while simultaneously enhancing both personalization performance and interpretability, providing a promising direction for black-box LLM personalization.

cs.CL↗

arXiv2025

Towards Personalized Conversational Sales Agents: Contextual User Profiling for Strategic Action

Conversational Recommender Systems (CRSs)aim to engage users in dialogue to provide tailored recommendations. While traditional CRSs focus on eliciting preferences and retrieving items, real-world e-commerce interactions involve more complex decision-making, where users consider multiple factors beyond simple attributes. To capture this complexity, we introduce Conversational Sales (CSALES), a novel task that integrates preference elicitation, recommendation, and persuasion within a unified conversational framework. To support realistic and systematic evaluation, we present CSUSER, an evaluation protocol with LLM-based user simulator grounded in real-world behavioral data by modeling fine-grained user profiles for personalized interaction. We also propose CSI, a conversational sales agent that proactively infers contextual user profiles and strategically selects actions through conversation. Comprehensive experiments show that CSI significantly improves both recommendation success and persuasive effectiveness across diverse user profiles.

cs.IR↗

arXiv2024

Stop Playing the Guessing Game! Target-free User Simulation for Evaluating Conversational Recommender Systems

Recent approaches in Conversational Recommender Systems (CRSs) have tried to simulate real-world users engaging in conversations with CRSs to create more realistic testing environments that reflect the complexity of human-agent dialogue. Despite the significant advancements, reliably evaluating the capability of CRSs to elicit user preferences still faces a significant challenge. Existing evaluation metrics often rely on target-biased user simulators that assume users have predefined preferences, leading to interactions that devolve into simplistic guessing game. These simulators typically guide the CRS toward specific target items based on fixed attributes, limiting the dynamic exploration of user preferences and struggling to capture the evolving nature of real-user interactions. Additionally, current evaluation metrics are predominantly focused on single-turn recall of target items, neglecting the intermediate processes of preference elicitation. To address this, we introduce PEPPER, a novel CRS evaluation protocol with target-free user simulators constructed from real-user interaction histories and reviews. PEPPER enables realistic user-CRS dialogues without falling into simplistic guessing games, allowing users to gradually discover their preferences through enriched interactions, thereby providing a more accurate and reliable assessment of the CRS's ability to elicit personal preferences. Furthermore, PEPPER presents detailed measures for comprehensively evaluating the preference elicitation capabilities of CRSs, encompassing both quantitative and qualitative measures that capture four distinct aspects of the preference elicitation process. Through extensive experiments, we demonstrate the validity of PEPPER as a simulation environment and conduct a thorough analysis of how effectively existing CRSs perform in preference elicitation and recommendation.

cs.IR↗

arXiv2024

MVIGER: Multi-View Variational Integration of Complementary Knowledge for Generative Recommender

Language Models (LMs) have been widely used in recommender systems to incorporate textual information of items into item IDs, leveraging their advanced language understanding and generation capabilities. Recently, generative recommender systems have utilized the reasoning abilities of LMs to directly generate index tokens for potential items of interest based on the user's interaction history. To inject diverse item knowledge into LMs, prompt templates with detailed task descriptions and various indexing techniques derived from diverse item information have been explored. This paper focuses on the inconsistency in outputs generated by variations in input prompt templates and item index types, even with the same user's interaction history. Our in-depth quantitative analysis reveals that preference knowledge learned from diverse prompt templates and heterogeneous indices differs significantly, indicating a high potential for complementarity. To fully exploit this complementarity and provide consistent performance under varying prompts and item indices, we propose MVIGER, a unified variational framework that models selection among these information sources as a categorical latent variable with a learnable prior. During inference, this prior enables the model to adaptively select the most relevant source or aggregate predictions across multiple sources, thereby ensuring high-quality recommendation across diverse template-index combinations. We validate the effectiveness of MVIGER on three real-world datasets, demonstrating its superior performance over existing generative recommender baselines through the effective integration of complementary knowledge.

cs.IR↗

arXiv2024

Unsupervised Robust Cross-Lingual Entity Alignment via Neighbor Triple Matching with Entity and Relation Texts

Cross-lingual entity alignment (EA) enables the integration of multiple knowledge graphs (KGs) across different languages, providing users with seamless access to diverse and comprehensive knowledge. Existing methods, mostly supervised, face challenges in obtaining labeled entity pairs. To address this, recent studies have shifted towards self-supervised and unsupervised frameworks. Despite their effectiveness, these approaches have limitations: (1) Relation passing: mainly focusing on the entity while neglecting the semantic information of relations, (2) Isomorphic assumption: assuming isomorphism between source and target graphs, which leads to noise and reduced alignment accuracy, and (3) Noise vulnerability: susceptible to noise in the textual features, especially when encountering inconsistent translations or Out-of-Vocabulary (OOV) problems. In this paper, we propose ERAlign, an unsupervised and robust cross-lingual EA pipeline that jointly performs Entity-level and Relation-level Alignment by neighbor triple matching strategy using semantic textual features of relations and entities. Its refinement step iteratively enhances results by fusing entity-level and relation-level alignments based on neighbor triple matching. The additional verification step examines the entities' neighbor triples as the linearized text. This Align-then-Verify pipeline rigorously assesses alignment results, achieving near-perfect alignment even in the presence of noisy textual features of entities. Our extensive experiments demonstrate that the robustness and general applicability of ERAlign improved the accuracy and effectiveness of EA tasks, contributing significantly to knowledge-oriented applications.

cs.CL↗