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Travis Lloyd

Publications and source records attributed to Travis Lloyd.

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Beyond Community Notes: A Framework for Understanding and Building Crowdsourced Context Systems for Social Media

Social media platforms are increasingly adopting features that display crowdsourced context alongside posts, a technique pioneered by X's Community Notes. These systems -- which we term Crowdsourced Context Systems (CCS) -- have the potential to reshape the information ecosystem as major platforms embrace them as alternatives to professional fact-checking. To understand the features and implications of these systems, we conduct a systematic literature review of existing CCS research (n=56) and analyze real-world CCS implementations. Based on our analysis, we develop a framework with two components. First, we present a theoretical model to conceptualize and define CCS. Second, we identify a design space encompassing six aspects: participation, inputs, curation, presentation, platform treatment, and transparency. We also surface normative implications of different CCS design and implementation choices. Our work integrates theoretical, design, and ethical perspectives to establish a foundation for future human-centered research on Crowdsourced Context Systems.

cs.HC

AI Rules? Characterizing Reddit Community Policies Towards AI-Generated Content

How are Reddit communities responding to AI-generated content? We explored this question through a large-scale analysis of subreddit community rules and their change over time. We collected the metadata and community rules for over $300,000$ public subreddits and measured the prevalence of rules governing AI. We labeled subreddits and AI rules according to existing taxonomies from the HCI literature and a new taxonomy we developed specific to AI rules. While rules about AI are still relatively uncommon, the number of subreddits with these rules more than doubled over the course of a year. AI rules are more common in larger subreddits and communities focused on art or celebrity topics, and less common in those focused on social support. These rules often focus on AI images and evoke, as justification, concerns about quality and authenticity. Overall, our findings illustrate the emergence of varied concerns about AI, in different community contexts. Platform designers and HCI researchers should heed these concerns if they hope to encourage community self-determination in the age of generative AI. We make our datasets public to enable future large-scale studies of community self-governance.

cs.CY

"There Has To Be a Lot That We're Missing": Moderating AI-Generated Content on Reddit

Generative AI is altering how we work, learn, communicate, and participate in online communities. How might online communities be changed by generative AI? To start addressing this question, we focused on online community moderators' experiences with AI-generated content (AIGC). We performed fifteen in-depth, semi-structured interviews with moderators of Reddit communities that restrict the use of AIGC. Our study finds that rules about AIGC are motivated by concerns about content quality, social dynamics, and governance challenges. Moderators fear that, without such rules, AIGC threatens to reduce their communities' utility and social value. We find that, despite the absence of robust tools for detecting AIGC, moderators were able to somewhat limit the disruption it caused by working with their communities to clarify norms. However, moderators found enforcing AIGC restrictions challenging, as they rely on time-intensive and inaccurate detection heuristics. Our results highlight the importance of supporting community autonomy and self-determination in the face of this sudden technological change, and suggest potential design solutions that may help.

cs.CY