Vicki Jones | Searcharxiv

arXiv2013

Wheel of B2C E-commerce Development in Saudi Arabia

Online retailing (a model of B2C e-commerce) is growing world-wide, with companies in many countries showing increased sales and productivity as a result. It has great potential within the global economy. This paper looks at the current status of online retailing in Saudi Arabia, with particular focus on what inhibits or enables both the customers and retailers. It also analyses the status of Government involvement and proposes a layered model, known as the Wheel of Online Retailing which illustrates how Government intervention can benefit the e-commerce in Saudi Arabia.

cs.CY↗

arXiv2013

A Study of Influential Factors in the Adoption and Diffusion of B2C E-Commerce

This paper looks at the present standing of ecommerce in Saudi Arabia, as well as the challenges and strengths of Business to Customers (B2C) electronic commerce. Many studies have been conducted around the world in order to gain a better understanding of the demands, needs and effectiveness of online commerce. A study was undertaken to review the literature identifying the factors influencing the adoption and diffusion of B2C e-commerce. It found four distinct categories: businesses, customers, environmental and governmental support, which must all be considered when creating an e-commerce infrastructure. A concept matrix was used to provide a comparison of important factors in different parts of the world. The study found that e-commerce in Saudi Arabia was lacking in Governmental support as well as relevant involvement by both customers and retailers.

cs.CY↗