Searcharxiv⌕ Search

arXiv subjects

Vinay Rao Dandin

Publications and source records attributed to Vinay Rao Dandin.

3 recordsLinked to original sources

Improving the Realism of Synthetic Clinical Benchmarks Under Utility Constraints

Synthetic clinical benchmarks for enterprise AI agents can pass existing utility checks and still remain structurally unrealistic, especially in privacy-sensitive healthcare settings where operational data are hard to access. We study how to improve such benchmarks without breaking the downstream utility checks already used in practice. We formulate benchmark revision as utility-constrained realism improvement: dataset changes should increase realism while staying above an operational utility floor. We instantiate this idea on a care-gap benchmark derived from Synthea-generated patients exercised through demonstration electronic health record workflows and then processed by the same downstream pipeline as operational data. Realism is measured through missingness structure, simplicity, structural plausibility, and population alignment. The baseline benchmark is extremely thin: sampled-pair missingness is 79.44%, only 12.75% of rows are actionable, 38.94% of patients have zero actionable measures, and top-three token concentration reaches 100.0%. Two deterministic revisions improve these panels while remaining above the current utility floor, whereas a naive densification control preserves unrealistic templating. We further show that internal benchmark realism and source fidelity to an aggregate operational reference are related but distinct objectives. These results suggest that synthetic benchmark quality should be optimized explicitly, with utility treated as one constraint rather than as sufficient evidence of realism.

cs.AI↗

Contextually Aware E-Commerce Product Question Answering using RAG

E-commerce product pages contain a mix of structured specifications, unstructured reviews, and contextual elements like personalized offers or regional variants. Although informative, this volume can lead to cognitive overload, making it difficult for users to quickly and accurately find the information they need. Existing Product Question Answering (PQA) systems often fail to utilize rich user context and diverse product information effectively. We propose a scalable, end-to-end framework for e-commerce PQA using Retrieval Augmented Generation (RAG) that deeply integrates contextual understanding. Our system leverages conversational history, user profiles, and product attributes to deliver relevant and personalized answers. It adeptly handles objective, subjective, and multi-intent queries across heterogeneous sources, while also identifying information gaps in the catalog to support ongoing content improvement. We also introduce novel metrics to measure the framework's performance which are broadly applicable for RAG system evaluations.

cs.CL↗

Flippi: End To End GenAI Assistant for E-Commerce

The emergence of conversational assistants has fundamentally reshaped user interactions with digital platforms. This paper introduces Flippi-a cutting-edge, end-to-end conversational assistant powered by large language models (LLMs) and tailored for the e-commerce sector. Flippi addresses the challenges posed by the vast and often overwhelming product landscape, enabling customers to discover products more efficiently through natural language dialogue. By accommodating both objective and subjective user requirements, Flippi delivers a personalized shopping experience that surpasses traditional search methods. This paper details how Flippi interprets customer queries to provide precise product information, leveraging advanced NLP techniques such as Query Reformulation, Intent Detection, Retrieval-Augmented Generation (RAG), Named Entity Recognition (NER), and Context Reduction. Flippi's unique capability to identify and present the most attractive offers on an e-commerce site is also explored, demonstrating how it empowers users to make cost-effective decisions. Additionally, the paper discusses Flippi's comparative analysis features, which help users make informed choices by contrasting product features, prices, and other relevant attributes. The system's robust architecture is outlined, emphasizing its adaptability for integration across various e-commerce platforms and the technological choices underpinning its performance and accuracy. Finally, a comprehensive evaluation framework is presented, covering performance metrics, user satisfaction, and the impact on customer engagement and conversion rates. By bridging the convenience of online shopping with the personalized assistance traditionally found in physical stores, Flippi sets a new standard for customer satisfaction and engagement in the digital marketplace.

cs.CL↗