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Vincent Freiberger

Publications and source records attributed to Vincent Freiberger.

8 recordsLinked to original sources

The Privacy Guardian Agent: Towards Trustworthy AI Privacy Agents

The current "notice and consent" paradigm is broken: consent dialogues are often manipulative, and users cannot realistically read or understand every privacy policy. While recent LLM-based tools empower users seeking active control, many with limited time or motivation prefer full automation. However, fully autonomous solutions risk hallucinations and opaque decisions, undermining trust. I propose a middle ground - a Privacy Guardian Agent that automates routine consent choices using user profiles and contextual awareness while recognizing uncertainty. It escalates unclear or high-risk cases to the user, maintaining a human-in-the-loop only when necessary. To ensure agency and transparency, the agent's reasoning on its autonomous decisions is reviewable, allowing for user recourse. For problematic cases, even with minimal consent, it alerts the user and suggests switching to an alternative site. This approach aims to reduce consent fatigue while preserving trust and meaningful user autonomy.

cs.HC

Who Explains Privacy Policies to Me? Embodied and Textual LLM-Powered Privacy Assistants in Virtual Reality

Virtual Reality (VR) systems collect fine-grained behavioral and biometric data, yet privacy policies are rarely read or understood due to their complex language, length, and poor integration into users' interaction workflows. To lower the barrier to informed consent at the point of choice, we explore a Large Language Model (LLM)-powered privacy assistant embedded into a VR app store to support privacy-aware app selection. The assistant is realized in two interaction modes: a text-based chat interface and an embodied virtual avatar providing spoken explanations. We report on an exploratory within-subjects study $(N = 21)$ in which participants browsed VR productivity applications under unassisted and assisted conditions. Our findings suggest that both interaction modes support more deliberate engagement with privacy information and decision-making, with privacy scores primarily functioning as a veto mechanism rather than a primary selection driver. The impact of embodied interaction varied between participants, while textual interaction supported reflective review.

cs.HC

Explainable AI in Usable Privacy and Security: Challenges and Opportunities

Large Language Models (LLMs) are increasingly being used for automated evaluations and explaining them. However, concerns about explanation quality, consistency, and hallucinations remain open research challenges, particularly in high-stakes contexts like privacy and security, where user trust and decision-making are at stake. In this paper, we investigate these issues in the context of PRISMe, an interactive privacy policy assessment tool that leverages LLMs to evaluate and explain website privacy policies. Based on a prior user study with 22 participants, we identify key concerns regarding LLM judgment transparency, consistency, and faithfulness, as well as variations in user preferences for explanation detail and engagement. We discuss potential strategies to mitigate these concerns, including structured evaluation criteria, uncertainty estimation, and retrieval-augmented generation (RAG). We identify a need for adaptive explanation strategies tailored to different user profiles for LLM-as-a-judge. Our goal is to showcase the application area of usable privacy and security to be promising for Human-Centered Explainable AI (HCXAI) to make an impact.

cs.HC

"You don't need a university degree to comprehend data protection this way": LLM-Powered Interactive Privacy Policy Assessment

Protecting online privacy requires users to engage with and comprehend website privacy policies, but many policies are difficult and tedious to read. We present the first qualitative user study on Large Language Model (LLM)-driven privacy policy assessment. To this end, we build and evaluate an LLM-based privacy policy assessment browser extension, which helps users understand the essence of a lengthy, complex privacy policy while browsing. The tool integrates a dashboard and an LLM chat. In our qualitative user study (N=22), we evaluate usability, understandability of the information our tool provides, and its impacts on awareness. While providing a comprehensible quick overview and a chat for in-depth discussion improves privacy awareness, users note issues with building trust in the tool. From our insights, we derive important design implications to guide future policy analysis tools.

cs.HC

Helping Johnny Make Sense of Privacy Policies with LLMs

Understanding and engaging with privacy policies is crucial for online privacy, yet these documents remain notoriously complex and difficult to navigate. We present PRISMe, an interactive browser extension that combines LLM-based policy assessment with a dashboard and customizable chat interface, enabling users to skim quick overviews or explore policy details in depth while browsing. We conduct a user study (N=22) with participants of diverse privacy knowledge to investigate how users interpret the tool's explanations and how it shapes their engagement with privacy policies, identifying distinct interaction patterns. Participants valued the clear overviews and conversational depth, but flagged some issues, particularly adversarial robustness and hallucination risks. Thus, we investigate how a retrieval-augmented generation (RAG) approach can alleviate issues by re-running the chat queries from the study. Our findings surface design challenges as well as technical trade-offs, contributing actionable insights for developing future user-centered, trustworthy privacy policy analysis tools.

cs.HC

Assessing Privacy Policies with AI: Ethical, Legal, and Technical Challenges

The growing use of Machine Learning and Artificial Intelligence (AI), particularly Large Language Models (LLMs) like OpenAI's GPT series, leads to disruptive changes across organizations. At the same time, there is a growing concern about how organizations handle personal data. Thus, privacy policies are essential for transparency in data processing practices, enabling users to assess privacy risks. However, these policies are often long and complex. This might lead to user confusion and consent fatigue, where users accept data practices against their interests, and abusive or unfair practices might go unnoticed. LLMss can be used to assess privacy policies for users automatically. In this interdisciplinary work, we explore the challenges of this approach in three pillars, namely technical feasibility, ethical implications, and legal compatibility of using LLMs to assess privacy policies. Our findings aim to identify potential for future research, and to foster a discussion on the use of LLM technologies for enabling users to fulfil their important role as decision-makers in a constantly developing AI-driven digital economy.

cs.CY

Legally Binding but Unfair? Towards Assessing Fairness of Privacy Policies

Privacy policies are expected to inform data subjects about their data protection rights and should explain the data controller's data management practices. Privacy policies only fulfill their purpose, if they are correctly interpreted, understood, and trusted by the data subject. This implies that a privacy policy is written in a fair way, e.g., it does not use polarizing terms, does not require a certain education, or does not assume a particular social background. We outline our approach to assessing fairness in privacy policies. We identify from fundamental legal sources and fairness research, how the dimensions informational fairness, representational fairness and ethics / morality are related to privacy policies. We propose options to automatically assess policies in these fairness dimensions, based on text statistics, linguistic methods and artificial intelligence. We conduct initial experiments with German privacy policies to provide evidence that our approach is applicable. Our experiments indicate that there are issues in all three dimensions of fairness. This is important, as future privacy policies may be used in a corpus for legal artificial intelligence models.

cs.CY

Fairness Certification for Natural Language Processing and Large Language Models

Natural Language Processing (NLP) plays an important role in our daily lives, particularly due to the enormous progress of Large Language Models (LLM). However, NLP has many fairness-critical use cases, e.g., as an expert system in recruitment or as an LLM-based tutor in education. Since NLP is based on human language, potentially harmful biases can diffuse into NLP systems and produce unfair results, discriminate against minorities or generate legal issues. Hence, it is important to develop a fairness certification for NLP approaches. We follow a qualitative research approach towards a fairness certification for NLP. In particular, we have reviewed a large body of literature on algorithmic fairness, and we have conducted semi-structured expert interviews with a wide range of experts from that area. We have systematically devised six fairness criteria for NLP, which can be further refined into 18 sub-categories. Our criteria offer a foundation for operationalizing and testing processes to certify fairness, both from the perspective of the auditor and the audited organization.

cs.CL