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Vito Ostuni

Publications and source records attributed to Vito Ostuni.

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Beyond Continuity: Challenges of Context Switching in Multi-Turn Dialogue with LLMs

Users interacting with Large Language Models (LLMs) in a multi-turn conversation routinely refine their requests or pivot to new topics. LLMs, however, often miss these topic shifts and carry over irrelevant context from previous turns, leading to inaccurate responses. In this paper, we stress-test the multi-turn understanding of LLMs and study the following two sub-tasks: (1) detecting whether the user pivots or refines in the current turn, and (2) shortlisting relevant context from previous turns. To this end, we construct synthetic benchmarks based on real-world datasets from varied domains, as to simulate context shifts of different levels of difficulty. We then evaluate the zero-shot performance of ten LLMs (open-weight, closed-source and reasoning), and demonstrate that only some reasoning and strongly instructed LLMs are accurate in detecting pivots; open-weight LLMs struggle with the task and frequently carry stale context even with explicit cues; and all models suffer from a position bias. Based on the results, we discuss key takeaways for improving long-term robustness in multi-turn capabilities for LLMs.

cs.CL

Rank-GRPO: Training LLM-based Conversational Recommender Systems with Reinforcement Learning

Large language models (LLMs) are reshaping the recommender system paradigm by enabling users to express preferences and receive recommendations through conversations. Yet, aligning LLMs to the recommendation task remains challenging: pretrained LLMs often generate out-of-catalog items, violate required output formats, and their ranking quality degrades sharply toward the end of the generated list. To this end, we propose ConvRec-R1, a two-stage framework for end-to-end training of LLM-based conversational recommender systems. In Stage 1, we construct a behavioral-cloning dataset with a Remap-Reflect-Adjust pipeline, which produces high-quality, catalog-grounded demonstrations from powerful blackbox LLMs to warm-start the RL training. In Stage 2, we propose Rank-GRPO, a principled extension of group relative policy optimization (GRPO) tailored to tasks with rank-style outputs. Rank-GRPO treats each rank in the recommendation list as the unit instead of token (too fine-grained) or sequence (too coarse), redefining rewards to remove non-causal credit assignment and introducing a rank-level importance ratio based on the geometric mean of rank-wise token probabilities to stabilize policy updates. Experiments on the public Reddit-v2 dataset show that ConvRec-R1 converges faster and achieves higher Recall and NDCG than GRPO-style baselines. Code and datasets are released at https://github.com/yaochenzhu/Rank-GRPO.

cs.IR

Counterfactual Learning to Rank using Heterogeneous Treatment Effect Estimation

Learning-to-Rank (LTR) models trained from implicit feedback (e.g. clicks) suffer from inherent biases. A well-known one is the position bias -- documents in top positions are more likely to receive clicks due in part to their position advantages. To unbiasedly learn to rank, existing counterfactual frameworks first estimate the propensity (probability) of missing clicks with intervention data from a small portion of search traffic, and then use inverse propensity score (IPS) to debias LTR algorithms on the whole data set. These approaches often assume the propensity only depends on the position of the document, which may cause high estimation variance in applications where the search context (e.g. query, user) varies frequently. While context-dependent propensity models reduce variance, accurate estimations may require randomization or intervention on a large amount of traffic, which may not be realistic in real-world systems, especially for long tail queries. In this work, we employ heterogeneous treatment effect estimation techniques to estimate position bias when intervention click data is limited. We then use such estimations to debias the observed click distribution and re-draw a new de-biased data set, which can be used for any LTR algorithms. We conduct simulations with varying experiment conditions and show the effectiveness of the proposed method in regimes with long tail queries and sparse clicks.

cs.IR