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W. Bruce Croft

Publications and source records attributed to W. Bruce Croft.

46 records · Page 3Linked to original sources

Cross Domain Regularization for Neural Ranking Models Using Adversarial Learning

Unlike traditional learning to rank models that depend on hand-crafted features, neural representation learning models learn higher level features for the ranking task by training on large datasets. Their ability to learn new features directly from the data, however, may come at a price. Without any special supervision, these models learn relationships that may hold only in the domain from which the training data is sampled, and generalize poorly to domains not observed during training. We study the effectiveness of adversarial learning as a cross domain regularizer in the context of the ranking task. We use an adversarial discriminator and train our neural ranking model on a small set of domains. The discriminator provides a negative feedback signal to discourage the model from learning domain specific representations. Our experiments show consistently better performance on held out domains in the presence of the adversarial discriminator---sometimes up to 30% on precision@1.

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Response Ranking with Deep Matching Networks and External Knowledge in Information-seeking Conversation Systems

Intelligent personal assistant systems with either text-based or voice-based conversational interfaces are becoming increasingly popular around the world. Retrieval-based conversation models have the advantages of returning fluent and informative responses. Most existing studies in this area are on open domain "chit-chat" conversations or task / transaction oriented conversations. More research is needed for information-seeking conversations. There is also a lack of modeling external knowledge beyond the dialog utterances among current conversational models. In this paper, we propose a learning framework on the top of deep neural matching networks that leverages external knowledge for response ranking in information-seeking conversation systems. We incorporate external knowledge into deep neural models with pseudo-relevance feedback and QA correspondence knowledge distillation. Extensive experiments with three information-seeking conversation data sets including both open benchmarks and commercial data show that, our methods outperform various baseline methods including several deep text matching models and the state-of-the-art method on response selection in multi-turn conversations. We also perform analysis over different response types, model variations and ranking examples. Our models and research findings provide new insights on how to utilize external knowledge with deep neural models for response selection and have implications for the design of the next generation of information-seeking conversation systems.

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Learning a Deep Listwise Context Model for Ranking Refinement

Learning to rank has been intensively studied and widely applied in information retrieval. Typically, a global ranking function is learned from a set of labeled data, which can achieve good performance on average but may be suboptimal for individual queries by ignoring the fact that relevant documents for different queries may have different distributions in the feature space. Inspired by the idea of pseudo relevance feedback where top ranked documents, which we refer as the \textit{local ranking context}, can provide important information about the query's characteristics, we propose to use the inherent feature distributions of the top results to learn a Deep Listwise Context Model that helps us fine tune the initial ranked list. Specifically, we employ a recurrent neural network to sequentially encode the top results using their feature vectors, learn a local context model and use it to re-rank the top results. There are three merits with our model: (1) Our model can capture the local ranking context based on the complex interactions between top results using a deep neural network; (2) Our model can be built upon existing learning-to-rank methods by directly using their extracted feature vectors; (3) Our model is trained with an attention-based loss function, which is more effective and efficient than many existing listwise methods. Experimental results show that the proposed model can significantly improve the state-of-the-art learning to rank methods on benchmark retrieval corpora.

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Unbiased Learning to Rank with Unbiased Propensity Estimation

Learning to rank with biased click data is a well-known challenge. A variety of methods has been explored to debias click data for learning to rank such as click models, result interleaving and, more recently, the unbiased learning-to-rank framework based on inverse propensity weighting. Despite their differences, most existing studies separate the estimation of click bias (namely the \textit{propensity model}) from the learning of ranking algorithms. To estimate click propensities, they either conduct online result randomization, which can negatively affect the user experience, or offline parameter estimation, which has special requirements for click data and is optimized for objectives (e.g. click likelihood) that are not directly related to the ranking performance of the system. In this work, we address those problems by unifying the learning of propensity models and ranking models. We find that the problem of estimating a propensity model from click data is a dual problem of unbiased learning to rank. Based on this observation, we propose a Dual Learning Algorithm (DLA) that jointly learns an unbiased ranker and an \textit{unbiased propensity model}. DLA is an automatic unbiased learning-to-rank framework as it directly learns unbiased ranking models from biased click data without any preprocessing. It can adapt to the change of bias distributions and is applicable to online learning. Our empirical experiments with synthetic and real-world data show that the models trained with DLA significantly outperformed the unbiased learning-to-rank algorithms based on result randomization and the models trained with relevance signals extracted by click models.

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Analyzing and Characterizing User Intent in Information-seeking Conversations

Understanding and characterizing how people interact in information-seeking conversations is crucial in developing conversational search systems. In this paper, we introduce a new dataset designed for this purpose and use it to analyze information-seeking conversations by user intent distribution, co-occurrence, and flow patterns. The MSDialog dataset is a labeled dialog dataset of question answering (QA) interactions between information seekers and providers from an online forum on Microsoft products. The dataset contains more than 2,000 multi-turn QA dialogs with 10,000 utterances that are annotated with user intent on the utterance level. Annotations were done using crowdsourcing. With MSDialog, we find some highly recurring patterns in user intent during an information-seeking process. They could be useful for designing conversational search systems. We will make our dataset freely available to encourage exploration of information-seeking conversation models.

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A Deep Relevance Matching Model for Ad-hoc Retrieval

In recent years, deep neural networks have led to exciting breakthroughs in speech recognition, computer vision, and natural language processing (NLP) tasks. However, there have been few positive results of deep models on ad-hoc retrieval tasks. This is partially due to the fact that many important characteristics of the ad-hoc retrieval task have not been well addressed in deep models yet. Typically, the ad-hoc retrieval task is formalized as a matching problem between two pieces of text in existing work using deep models, and treated equivalent to many NLP tasks such as paraphrase identification, question answering and automatic conversation. However, we argue that the ad-hoc retrieval task is mainly about relevance matching while most NLP matching tasks concern semantic matching, and there are some fundamental differences between these two matching tasks. Successful relevance matching requires proper handling of the exact matching signals, query term importance, and diverse matching requirements. In this paper, we propose a novel deep relevance matching model (DRMM) for ad-hoc retrieval. Specifically, our model employs a joint deep architecture at the query term level for relevance matching. By using matching histogram mapping, a feed forward matching network, and a term gating network, we can effectively deal with the three relevance matching factors mentioned above. Experimental results on two representative benchmark collections show that our model can significantly outperform some well-known retrieval models as well as state-of-the-art deep matching models.

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Neural Matching Models for Question Retrieval and Next Question Prediction in Conversation

The recent boom of AI has seen the emergence of many human-computer conversation systems such as Google Assistant, Microsoft Cortana, Amazon Echo and Apple Siri. We introduce and formalize the task of predicting questions in conversations, where the goal is to predict the new question that the user will ask, given the past conversational context. This task can be modeled as a "sequence matching" problem, where two sequences are given and the aim is to learn a model that maps any pair of sequences to a matching probability. Neural matching models, which adopt deep neural networks to learn sequence representations and matching scores, have attracted immense research interests of information retrieval and natural language processing communities. In this paper, we first study neural matching models for the question retrieval task that has been widely explored in the literature, whereas the effectiveness of neural models for this task is relatively unstudied. We further evaluate the neural matching models in the next question prediction task in conversations. We have used the publicly available Quora data and Ubuntu chat logs in our experiments. Our evaluations investigate the potential of neural matching models with representation learning for question retrieval and next question prediction in conversations. Experimental results show that neural matching models perform well for both tasks.

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Relevance-based Word Embedding

Learning a high-dimensional dense representation for vocabulary terms, also known as a word embedding, has recently attracted much attention in natural language processing and information retrieval tasks. The embedding vectors are typically learned based on term proximity in a large corpus. This means that the objective in well-known word embedding algorithms, e.g., word2vec, is to accurately predict adjacent word(s) for a given word or context. However, this objective is not necessarily equivalent to the goal of many information retrieval (IR) tasks. The primary objective in various IR tasks is to capture relevance instead of term proximity, syntactic, or even semantic similarity. This is the motivation for developing unsupervised relevance-based word embedding models that learn word representations based on query-document relevance information. In this paper, we propose two learning models with different objective functions; one learns a relevance distribution over the vocabulary set for each query, and the other classifies each term as belonging to the relevant or non-relevant class for each query. To train our models, we used over six million unique queries and the top ranked documents retrieved in response to each query, which are assumed to be relevant to the query. We extrinsically evaluate our learned word representation models using two IR tasks: query expansion and query classification. Both query expansion experiments on four TREC collections and query classification experiments on the KDD Cup 2005 dataset suggest that the relevance-based word embedding models significantly outperform state-of-the-art proximity-based embedding models, such as word2vec and GloVe.

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Neural Ranking Models with Weak Supervision

Despite the impressive improvements achieved by unsupervised deep neural networks in computer vision and NLP tasks, such improvements have not yet been observed in ranking for information retrieval. The reason may be the complexity of the ranking problem, as it is not obvious how to learn from queries and documents when no supervised signal is available. Hence, in this paper, we propose to train a neural ranking model using weak supervision, where labels are obtained automatically without human annotators or any external resources (e.g., click data). To this aim, we use the output of an unsupervised ranking model, such as BM25, as a weak supervision signal. We further train a set of simple yet effective ranking models based on feed-forward neural networks. We study their effectiveness under various learning scenarios (point-wise and pair-wise models) and using different input representations (i.e., from encoding query-document pairs into dense/sparse vectors to using word embedding representation). We train our networks using tens of millions of training instances and evaluate it on two standard collections: a homogeneous news collection(Robust) and a heterogeneous large-scale web collection (ClueWeb). Our experiments indicate that employing proper objective functions and letting the networks to learn the input representation based on weakly supervised data leads to impressive performance, with over 13% and 35% MAP improvements over the BM25 model on the Robust and the ClueWeb collections. Our findings also suggest that supervised neural ranking models can greatly benefit from pre-training on large amounts of weakly labeled data that can be easily obtained from unsupervised IR models.

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Adaptability of Neural Networks on Varying Granularity IR Tasks

Recent work in Information Retrieval (IR) using Deep Learning models has yielded state of the art results on a variety of IR tasks. Deep neural networks (DNN) are capable of learning ideal representations of data during the training process, removing the need for independently extracting features. However, the structures of these DNNs are often tailored to perform on specific datasets. In addition, IR tasks deal with text at varying levels of granularity from single factoids to documents containing thousands of words. In this paper, we examine the role of the granularity on the performance of common state of the art DNN structures in IR.

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