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Wai Lam

Publications and source records attributed to Wai Lam.

At least 73 records · Page 4Linked to original sources
arXiv2023

Social Media Fashion Knowledge Extraction as Captioning

Social media plays a significant role in boosting the fashion industry, where a massive amount of fashion-related posts are generated every day. In order to obtain the rich fashion information from the posts, we study the task of social media fashion knowledge extraction. Fashion knowledge, which typically consists of the occasion, person attributes, and fashion item information, can be effectively represented as a set of tuples. Most previous studies on fashion knowledge extraction are based on the fashion product images without considering the rich text information in social media posts. Existing work on fashion knowledge extraction in social media is classification-based and requires to manually determine a set of fashion knowledge categories in advance. In our work, we propose to cast the task as a captioning problem to capture the interplay of the multimodal post information. Specifically, we transform the fashion knowledge tuples into a natural language caption with a sentence transformation method. Our framework then aims to generate the sentence-based fashion knowledge directly from the social media post. Inspired by the big success of pre-trained models, we build our model based on a multimodal pre-trained generative model and design several auxiliary tasks for enhancing the knowledge extraction. Since there is no existing dataset which can be directly borrowed to our task, we introduce a dataset consisting of social media posts with manual fashion knowledge annotation. Extensive experiments are conducted to demonstrate the effectiveness of our model.

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arXiv2023

EPA: Easy Prompt Augmentation on Large Language Models via Multiple Sources and Multiple Targets

Large language models (LLMs) have shown promising performance on various NLP tasks via task prompting. And their performance can be further improved by appending task demonstrations to the head of the prompt. And usually, a better performance can be achieved with more demonstrations. However, asking the users to write the demonstrations can be cumbersome. As a simple yet cost-effective workaround, this paper proposes a novel method called EPA (\textbf{E}asy \textbf{P}rompt \textbf{A}ugmentation)\footnote{While this paper considers augmenting prompts via demonstrations, we name it EPA as the name EDA is already taken by a well-known NLP method \citep{wei-zou-2019-eda}.} that effectively minimizes user efforts in writing demonstrations while improving the model performance at the same time. EPA achieves these goals by automatically augmenting the demonstrations with multiple sources/targets, where each of them paraphrases each other. This is well motivated as augmenting data via paraphrasing effectively improves neural language models. EPA thus employs paraphrasing as an augmentation method for in-context learning. Extensive experiments indicate that EPA effectively improves both NLU and NLG tasks, covering from natural language inference to machine translation in translating tens of languages.\footnote{Code and data will be released upon publication.}

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arXiv2023

Enhancing Grammatical Error Correction Systems with Explanations

Grammatical error correction systems improve written communication by detecting and correcting language mistakes. To help language learners better understand why the GEC system makes a certain correction, the causes of errors (evidence words) and the corresponding error types are two key factors. To enhance GEC systems with explanations, we introduce EXPECT, a large dataset annotated with evidence words and grammatical error types. We propose several baselines and analysis to understand this task. Furthermore, human evaluation verifies our explainable GEC system's explanations can assist second-language learners in determining whether to accept a correction suggestion and in understanding the associated grammar rule.

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arXiv2023

mPMR: A Multilingual Pre-trained Machine Reader at Scale

We present multilingual Pre-trained Machine Reader (mPMR), a novel method for multilingual machine reading comprehension (MRC)-style pre-training. mPMR aims to guide multilingual pre-trained language models (mPLMs) to perform natural language understanding (NLU) including both sequence classification and span extraction in multiple languages. To achieve cross-lingual generalization when only source-language fine-tuning data is available, existing mPLMs solely transfer NLU capability from a source language to target languages. In contrast, mPMR allows the direct inheritance of multilingual NLU capability from the MRC-style pre-training to downstream tasks. Therefore, mPMR acquires better NLU capability for target languages. mPMR also provides a unified solver for tackling cross-lingual span extraction and sequence classification, thereby enabling the extraction of rationales to explain the sentence-pair classification process.

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arXiv2023

Easy-to-Hard Learning for Information Extraction

Information extraction (IE) systems aim to automatically extract structured information, such as named entities, relations between entities, and events, from unstructured texts. While most existing work addresses a particular IE task, universally modeling various IE tasks with one model has achieved great success recently. Despite their success, they employ a one-stage learning strategy, i.e., directly learning to extract the target structure given the input text, which contradicts the human learning process. In this paper, we propose a unified easy-to-hard learning framework consisting of three stages, i.e., the easy stage, the hard stage, and the main stage, for IE by mimicking the human learning process. By breaking down the learning process into multiple stages, our framework facilitates the model to acquire general IE task knowledge and improve its generalization ability. Extensive experiments across four IE tasks demonstrate the effectiveness of our framework. We achieve new state-of-the-art results on 13 out of 17 datasets. Our code is available at \url{https://github.com/DAMO-NLP-SG/IE-E2H}.

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arXiv2023

PeerDA: Data Augmentation via Modeling Peer Relation for Span Identification Tasks

Span identification aims at identifying specific text spans from text input and classifying them into pre-defined categories. Different from previous works that merely leverage the Subordinate (SUB) relation (i.e. if a span is an instance of a certain category) to train models, this paper for the first time explores the Peer (PR) relation, which indicates that two spans are instances of the same category and share similar features. Specifically, a novel Peer Data Augmentation (PeerDA) approach is proposed which employs span pairs with the PR relation as the augmentation data for training. PeerDA has two unique advantages: (1) There are a large number of PR span pairs for augmenting the training data. (2) The augmented data can prevent the trained model from over-fitting the superficial span-category mapping by pushing the model to leverage the span semantics. Experimental results on ten datasets over four diverse tasks across seven domains demonstrate the effectiveness of PeerDA. Notably, PeerDA achieves state-of-the-art results on six of them.

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arXiv2023

Knowledge-enhanced Mixed-initiative Dialogue System for Emotional Support Conversations

Unlike empathetic dialogues, the system in emotional support conversations (ESC) is expected to not only convey empathy for comforting the help-seeker, but also proactively assist in exploring and addressing their problems during the conversation. In this work, we study the problem of mixed-initiative ESC where the user and system can both take the initiative in leading the conversation. Specifically, we conduct a novel analysis on mixed-initiative ESC systems with a tailor-designed schema that divides utterances into different types with speaker roles and initiative types. Four emotional support metrics are proposed to evaluate the mixed-initiative interactions. The analysis reveals the necessity and challenges of building mixed-initiative ESC systems. In the light of this, we propose a knowledge-enhanced mixed-initiative framework (KEMI) for ESC, which retrieves actual case knowledge from a large-scale mental health knowledge graph for generating mixed-initiative responses. Experimental results on two ESC datasets show the superiority of KEMI in both content-preserving evaluation and mixed initiative related analyses.

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arXiv2023

Progressive Translation: Improving Domain Robustness of Neural Machine Translation with Intermediate Sequences

Previous studies show that intermediate supervision signals benefit various Natural Language Processing tasks. However, it is not clear whether there exist intermediate signals that benefit Neural Machine Translation (NMT). Borrowing techniques from Statistical Machine Translation, we propose intermediate signals which are intermediate sequences from the "source-like" structure to the "target-like" structure. Such intermediate sequences introduce an inductive bias that reflects a domain-agnostic principle of translation, which reduces spurious correlations that are harmful to out-of-domain generalisation. Furthermore, we introduce a full-permutation multi-task learning to alleviate the spurious causal relations from intermediate sequences to the target, which results from exposure bias. The Minimum Bayes Risk decoding algorithm is used to pick the best candidate translation from all permutations to further improve the performance. Experiments show that the introduced intermediate signals can effectively improve the domain robustness of NMT and reduces the amount of hallucinations on out-of-domain translation. Further analysis shows that our methods are especially promising in low-resource scenarios.

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arXiv2023

Revamping Multilingual Agreement Bidirectionally via Switched Back-translation for Multilingual Neural Machine Translation

Despite the fact that multilingual agreement (MA) has shown its importance for multilingual neural machine translation (MNMT), current methodologies in the field have two shortages: (i) require parallel data between multiple language pairs, which is not always realistic and (ii) optimize the agreement in an ambiguous direction, which hampers the translation performance. We present \textbf{B}idirectional \textbf{M}ultilingual \textbf{A}greement via \textbf{S}witched \textbf{B}ack-\textbf{t}ranslation (\textbf{BMA-SBT}), a novel and universal multilingual agreement framework for fine-tuning pre-trained MNMT models, which (i) exempts the need for aforementioned parallel data by using a novel method called switched BT that creates synthetic text written in another source language using the translation target and (ii) optimizes the agreement bidirectionally with the Kullback-Leibler Divergence loss. Experiments indicate that BMA-SBT clearly improves the strong baselines on the task of MNMT with three benchmarks: TED Talks, News, and Europarl. In-depth analyzes indicate that BMA-SBT brings additive improvements to the conventional BT method.

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arXiv2023

Advancing Multilingual Pre-training: TRIP Triangular Document-level Pre-training for Multilingual Language Models

Despite the success of multilingual sequence-to-sequence pre-training, most existing approaches rely on document-level monolingual corpora in many different languages, sentence-level bilingual corpora,\footnote{In this paper, we use `bilingual corpora' to denote parallel corpora with `bilingual translation pairs' in many different language pairs, each consisting of two sentences/documents with the same meaning written in different languages. We use `trilingual corpora' to denote parallel corpora with `trilingual translation pairs' in many different language combinations, each consisting of three sentences/documents.} and sometimes synthetic document-level bilingual corpora. This hampers the performance with cross-lingual document-level tasks such as document-level translation. Therefore, we propose to mine and leverage document-level trilingual parallel corpora to improve sequence-to-sequence multilingual pre-training. We present \textbf{Tri}angular Document-level \textbf{P}re-training (\textbf{TRIP}), which is the first in the field to accelerate the conventional monolingual and bilingual objectives into a trilingual objective with a novel method called Grafting. Experiments show that TRIP achieves several strong state-of-the-art (SOTA) scores on three multilingual document-level machine translation benchmarks and one cross-lingual abstractive summarization benchmark, including consistent improvements by up to 3.11 d-BLEU points and 8.9 ROUGE-L points.

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arXiv2023

A Survey on Proactive Dialogue Systems: Problems, Methods, and Prospects

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling certain goals from the system side. It is empowered by advanced techniques to progress to more complicated tasks that require strategical and motivational interactions. In this survey, we provide a comprehensive overview of the prominent problems and advanced designs for conversational agent's proactivity in different types of dialogues. Furthermore, we discuss challenges that meet the real-world application needs but require a greater research focus in the future. We hope that this first survey of proactive dialogue systems can provide the community with a quick access and an overall picture to this practical problem, and stimulate more progresses on conversational AI to the next level.

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arXiv2023

Product Question Answering in E-Commerce: A Survey

Product question answering (PQA), aiming to automatically provide instant responses to customer's questions in E-Commerce platforms, has drawn increasing attention in recent years. Compared with typical QA problems, PQA exhibits unique challenges such as the subjectivity and reliability of user-generated contents in E-commerce platforms. Therefore, various problem settings and novel methods have been proposed to capture these special characteristics. In this paper, we aim to systematically review existing research efforts on PQA. Specifically, we categorize PQA studies into four problem settings in terms of the form of provided answers. We analyze the pros and cons, as well as present existing datasets and evaluation protocols for each setting. We further summarize the most significant challenges that characterize PQA from general QA applications and discuss their corresponding solutions. Finally, we conclude this paper by providing the prospect on several future directions.

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arXiv2023

Decoder-Only or Encoder-Decoder? Interpreting Language Model as a Regularized Encoder-Decoder

The sequence-to-sequence (seq2seq) task aims at generating the target sequence based on the given input source sequence. Traditionally, most of the seq2seq task is resolved by the Encoder-Decoder framework which requires an encoder to encode the source sequence and a decoder to generate the target text. Recently, a bunch of new approaches have emerged that apply decoder-only language models directly to the seq2seq task. Despite the significant advancements in applying language models to the seq2seq task, there is still a lack of thorough analysis on the effectiveness of the decoder-only language model architecture. This paper aims to address this gap by conducting a detailed comparison between the encoder-decoder architecture and the decoder-only language model framework through the analysis of a regularized encoder-decoder structure. This structure is designed to replicate all behaviors in the classical decoder-only language model but has an encoder and a decoder making it easier to be compared with the classical encoder-decoder structure. Based on the analysis, we unveil the attention degeneration problem in the language model, namely, as the generation step number grows, less and less attention is focused on the source sequence. To give a quantitative understanding of this problem, we conduct a theoretical sensitivity analysis of the attention output with respect to the source input. Grounded on our analysis, we propose a novel partial attention language model to solve the attention degeneration problem. Experimental results on machine translation, summarization, and data-to-text generation tasks support our analysis and demonstrate the effectiveness of our proposed model.

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arXiv2023

PACIFIC: Towards Proactive Conversational Question Answering over Tabular and Textual Data in Finance

To facilitate conversational question answering (CQA) over hybrid contexts in finance, we present a new dataset, named PACIFIC. Compared with existing CQA datasets, PACIFIC exhibits three key features: (i) proactivity, (ii) numerical reasoning, and (iii) hybrid context of tables and text. A new task is defined accordingly to study Proactive Conversational Question Answering (PCQA), which combines clarification question generation and CQA. In addition, we propose a novel method, namely UniPCQA, to adapt a hybrid format of input and output content in PCQA into the Seq2Seq problem, including the reformulation of the numerical reasoning process as code generation. UniPCQA performs multi-task learning over all sub-tasks in PCQA and incorporates a simple ensemble strategy to alleviate the error propagation issue in the multi-task learning by cross-validating top-$k$ sampled Seq2Seq outputs. We benchmark the PACIFIC dataset with extensive baselines and provide comprehensive evaluations on each sub-task of PCQA.

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arXiv2023

PCC: Paraphrasing with Bottom-k Sampling and Cyclic Learning for Curriculum Data Augmentation

Curriculum Data Augmentation (CDA) improves neural models by presenting synthetic data with increasing difficulties from easy to hard. However, traditional CDA simply treats the ratio of word perturbation as the difficulty measure and goes through the curriculums only once. This paper presents \textbf{PCC}: \textbf{P}araphrasing with Bottom-k Sampling and \textbf{C}yclic Learning for \textbf{C}urriculum Data Augmentation, a novel CDA framework via paraphrasing, which exploits the textual paraphrase similarity as the curriculum difficulty measure. We propose a curriculum-aware paraphrase generation module composed of three units: a paraphrase candidate generator with bottom-k sampling, a filtering mechanism and a difficulty measure. We also propose a cyclic learning strategy that passes through the curriculums multiple times. The bottom-k sampling is proposed to generate super-hard instances for the later curriculums. Experimental results on few-shot text classification as well as dialogue generation indicate that PCC surpasses competitive baselines. Human evaluation and extensive case studies indicate that bottom-k sampling effectively generates super-hard instances, and PCC significantly improves the baseline dialogue agent.

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arXiv2022

On the Effectiveness of Parameter-Efficient Fine-Tuning

Fine-tuning pre-trained models has been ubiquitously proven to be effective in a wide range of NLP tasks. However, fine-tuning the whole model is parameter inefficient as it always yields an entirely new model for each task. Currently, many research works propose to only fine-tune a small portion of the parameters while keeping most of the parameters shared across different tasks. These methods achieve surprisingly good performance and are shown to be more stable than their corresponding fully fine-tuned counterparts. However, such kind of methods is still not well understood. Some natural questions arise: How does the parameter sparsity lead to promising performance? Why is the model more stable than the fully fine-tuned models? How to choose the tunable parameters? In this paper, we first categorize the existing methods into random approaches, rule-based approaches, and projection-based approaches based on how they choose which parameters to tune. Then, we show that all of the methods are actually sparse fine-tuned models and conduct a novel theoretical analysis of them. We indicate that the sparsity is actually imposing a regularization on the original model by controlling the upper bound of the stability. Such stability leads to better generalization capability which has been empirically observed in a lot of recent research works. Despite the effectiveness of sparsity grounded by our theory, it still remains an open problem of how to choose the tunable parameters. To better choose the tunable parameters, we propose a novel Second-order Approximation Method (SAM) which approximates the original problem with an analytically solvable optimization function. The tunable parameters are determined by directly optimizing the approximation function. The experimental results show that our proposed SAM model outperforms many strong baseline models and it also verifies our theoretical analysis.

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arXiv2022

A Survey on Aspect-Based Sentiment Analysis: Tasks, Methods, and Challenges

As an important fine-grained sentiment analysis problem, aspect-based sentiment analysis (ABSA), aiming to analyze and understand people's opinions at the aspect level, has been attracting considerable interest in the last decade. To handle ABSA in different scenarios, various tasks are introduced for analyzing different sentiment elements and their relations, including the aspect term, aspect category, opinion term, and sentiment polarity. Unlike early ABSA works focusing on a single sentiment element, many compound ABSA tasks involving multiple elements have been studied in recent years for capturing more complete aspect-level sentiment information. However, a systematic review of various ABSA tasks and their corresponding solutions is still lacking, which we aim to fill in this survey. More specifically, we provide a new taxonomy for ABSA which organizes existing studies from the axes of concerned sentiment elements, with an emphasis on recent advances of compound ABSA tasks. From the perspective of solutions, we summarize the utilization of pre-trained language models for ABSA, which improved the performance of ABSA to a new stage. Besides, techniques for building more practical ABSA systems in cross-domain/lingual scenarios are discussed. Finally, we review some emerging topics and discuss some open challenges to outlook potential future directions of ABSA.

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arXiv2022

Towards Generalizable and Robust Text-to-SQL Parsing

Text-to-SQL parsing tackles the problem of mapping natural language questions to executable SQL queries. In practice, text-to-SQL parsers often encounter various challenging scenarios, requiring them to be generalizable and robust. While most existing work addresses a particular generalization or robustness challenge, we aim to study it in a more comprehensive manner. In specific, we believe that text-to-SQL parsers should be (1) generalizable at three levels of generalization, namely i.i.d., zero-shot, and compositional, and (2) robust against input perturbations. To enhance these capabilities of the parser, we propose a novel TKK framework consisting of Task decomposition, Knowledge acquisition, and Knowledge composition to learn text-to-SQL parsing in stages. By dividing the learning process into multiple stages, our framework improves the parser's ability to acquire general SQL knowledge instead of capturing spurious patterns, making it more generalizable and robust. Experimental results under various generalization and robustness settings show that our framework is effective in all scenarios and achieves state-of-the-art performance on the Spider, SParC, and CoSQL datasets. Code can be found at https://github.com/AlibabaResearch/DAMO-ConvAI/tree/main/tkk.

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