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Wai Lam

Publications and source records attributed to Wai Lam.

At least 109 records · Page 6Linked to original sources

Enhancing Dialogue Generation via Multi-Level Contrastive Learning

Most of the existing works for dialogue generation are data-driven models trained directly on corpora crawled from websites. They mainly focus on improving the model architecture to produce better responses but pay little attention to considering the quality of the training data contrastively. In this paper, we propose a multi-level contrastive learning paradigm to model the fine-grained quality of the responses with respect to the query. A Rank-aware Calibration (RC) network is designed to construct the multi-level contrastive optimization objectives. Since these objectives are calculated based on the sentence level, which may erroneously encourage/suppress the generation of uninformative/informative words. To tackle this incidental issue, on one hand, we design an exquisite token-level strategy for estimating the instance loss more accurately. On the other hand, we build a Knowledge Inference (KI) component to capture the keyword knowledge from the reference during training and exploit such information to encourage the generation of informative words. We evaluate the proposed model on a carefully annotated dialogue dataset and the results suggest that our model can generate more relevant and diverse responses compared to the baseline models.

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Unsupervised Cross-lingual Adaptation for Sequence Tagging and Beyond

Cross-lingual adaptation with multilingual pre-trained language models (mPTLMs) mainly consists of two lines of works: zero-shot approach and translation-based approach, which have been studied extensively on the sequence-level tasks. We further verify the efficacy of these cross-lingual adaptation approaches by evaluating their performances on more fine-grained sequence tagging tasks. After re-examining their strengths and drawbacks, we propose a novel framework to consolidate the zero-shot approach and the translation-based approach for better adaptation performance. Instead of simply augmenting the source data with the machine-translated data, we tailor-make a warm-up mechanism to quickly update the mPTLMs with the gradients estimated on a few translated data. Then, the adaptation approach is applied to the refined parameters and the cross-lingual transfer is performed in a warm-start way. The experimental results on nine target languages demonstrate that our method is beneficial to the cross-lingual adaptation of various sequence tagging tasks.

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CoreGen: Contextualized Code Representation Learning for Commit Message Generation

Automatic generation of high-quality commit messages for code commits can substantially facilitate software developers' works and coordination. However, the semantic gap between source code and natural language poses a major challenge for the task. Several studies have been proposed to alleviate the challenge but none explicitly involves code contextual information during commit message generation. Specifically, existing research adopts static embedding for code tokens, which maps a token to the same vector regardless of its context. In this paper, we propose a novel Contextualized code representation learning strategy for commit message Generation (CoreGen). CoreGen first learns contextualized code representations which exploit the contextual information behind code commit sequences. The learned representations of code commits built upon Transformer are then fine-tuned for downstream commit message generation. Experiments on the benchmark dataset demonstrate the superior effectiveness of our model over the baseline models with at least 28.18% improvement in terms of BLEU-4 score. Furthermore, we also highlight the future opportunities in training contextualized code representations on larger code corpus as a solution to low-resource tasks and adapting the contextualized code representation framework to other code-to-text generation tasks.

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Conversational Fashion Image Retrieval via Multiturn Natural Language Feedback

We study the task of conversational fashion image retrieval via multiturn natural language feedback. Most previous studies are based on single-turn settings. Existing models on multiturn conversational fashion image retrieval have limitations, such as employing traditional models, and leading to ineffective performance. We propose a novel framework that can effectively handle conversational fashion image retrieval with multiturn natural language feedback texts. One characteristic of the framework is that it searches for candidate images based on exploitation of the encoded reference image and feedback text information together with the conversation history. Furthermore, the image fashion attribute information is leveraged via a mutual attention strategy. Since there is no existing fashion dataset suitable for the multiturn setting of our task, we derive a large-scale multiturn fashion dataset via additional manual annotation efforts on an existing single-turn dataset. The experiments show that our proposed model significantly outperforms existing state-of-the-art methods.

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Neural Machine Translation with Monolingual Translation Memory

Prior work has proved that Translation memory (TM) can boost the performance of Neural Machine Translation (NMT). In contrast to existing work that uses bilingual corpus as TM and employs source-side similarity search for memory retrieval, we propose a new framework that uses monolingual memory and performs learnable memory retrieval in a cross-lingual manner. Our framework has unique advantages. First, the cross-lingual memory retriever allows abundant monolingual data to be TM. Second, the memory retriever and NMT model can be jointly optimized for the ultimate translation goal. Experiments show that the proposed method obtains substantial improvements. Remarkably, it even outperforms strong TM-augmented NMT baselines using bilingual TM. Owning to the ability to leverage monolingual data, our model also demonstrates effectiveness in low-resource and domain adaptation scenarios.

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Dynamic Semantic Graph Construction and Reasoning for Explainable Multi-hop Science Question Answering

Knowledge retrieval and reasoning are two key stages in multi-hop question answering (QA) at web scale. Existing approaches suffer from low confidence when retrieving evidence facts to fill the knowledge gap and lack transparent reasoning process. In this paper, we propose a new framework to exploit more valid facts while obtaining explainability for multi-hop QA by dynamically constructing a semantic graph and reasoning over it. We employ Abstract Meaning Representation (AMR) as semantic graph representation. Our framework contains three new ideas: (a) {\tt AMR-SG}, an AMR-based Semantic Graph, constructed by candidate fact AMRs to uncover any hop relations among question, answer and multiple facts. (b) A novel path-based fact analytics approach exploiting {\tt AMR-SG} to extract active facts from a large fact pool to answer questions. (c) A fact-level relation modeling leveraging graph convolution network (GCN) to guide the reasoning process. Results on two scientific multi-hop QA datasets show that we can surpass recent approaches including those using additional knowledge graphs while maintaining high explainability on OpenBookQA and achieve a new state-of-the-art result on ARC-Challenge in a computationally practicable setting.

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Unified Conversational Recommendation Policy Learning via Graph-based Reinforcement Learning

Conversational recommender systems (CRS) enable the traditional recommender systems to explicitly acquire user preferences towards items and attributes through interactive conversations. Reinforcement learning (RL) is widely adopted to learn conversational recommendation policies to decide what attributes to ask, which items to recommend, and when to ask or recommend, at each conversation turn. However, existing methods mainly target at solving one or two of these three decision-making problems in CRS with separated conversation and recommendation components, which restrict the scalability and generality of CRS and fall short of preserving a stable training procedure. In the light of these challenges, we propose to formulate these three decision-making problems in CRS as a unified policy learning task. In order to systematically integrate conversation and recommendation components, we develop a dynamic weighted graph based RL method to learn a policy to select the action at each conversation turn, either asking an attribute or recommending items. Further, to deal with the sample efficiency issue, we propose two action selection strategies for reducing the candidate action space according to the preference and entropy information. Experimental results on two benchmark CRS datasets and a real-world E-Commerce application show that the proposed method not only significantly outperforms state-of-the-art methods but also enhances the scalability and stability of CRS.

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Narrative Incoherence Detection

We propose the task of narrative incoherence detection as a new arena for inter-sentential semantic understanding: Given a multi-sentence narrative, decide whether there exist any semantic discrepancies in the narrative flow. Specifically, we focus on the missing sentence and discordant sentence detection. Despite its simple setup, this task is challenging as the model needs to understand and analyze a multi-sentence narrative, and predict incoherence at the sentence level. As an initial step towards this task, we implement several baselines either directly analyzing the raw text (\textit{token-level}) or analyzing learned sentence representations (\textit{sentence-level}). We observe that while token-level modeling has better performance when the input contains fewer sentences, sentence-level modeling performs better on longer narratives and possesses an advantage in efficiency and flexibility. Pre-training on large-scale data and auxiliary sentence prediction training objective further boost the detection performance of the sentence-level model.

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Contextualized Knowledge-aware Attentive Neural Network: Enhancing Answer Selection with Knowledge

Answer selection, which is involved in many natural language processing applications such as dialog systems and question answering (QA), is an important yet challenging task in practice, since conventional methods typically suffer from the issues of ignoring diverse real-world background knowledge. In this paper, we extensively investigate approaches to enhancing the answer selection model with external knowledge from knowledge graph (KG). First, we present a context-knowledge interaction learning framework, Knowledge-aware Neural Network (KNN), which learns the QA sentence representations by considering a tight interaction with the external knowledge from KG and the textual information. Then, we develop two kinds of knowledge-aware attention mechanism to summarize both the context-based and knowledge-based interactions between questions and answers. To handle the diversity and complexity of KG information, we further propose a Contextualized Knowledge-aware Attentive Neural Network (CKANN), which improves the knowledge representation learning with structure information via a customized Graph Convolutional Network (GCN) and comprehensively learns context-based and knowledge-based sentence representation via the multi-view knowledge-aware attention mechanism. We evaluate our method on four widely-used benchmark QA datasets, including WikiQA, TREC QA, InsuranceQA and Yahoo QA. Results verify the benefits of incorporating external knowledge from KG, and show the robust superiority and extensive applicability of our method.

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A Theoretical Analysis of the Repetition Problem in Text Generation

Text generation tasks, including translation, summarization, language models, and etc. see rapid growth during recent years. Despite the remarkable achievements, the repetition problem has been observed in nearly all text generation models undermining the generation performance extensively. To solve the repetition problem, many methods have been proposed, but there is no existing theoretical analysis to show why this problem happens and how it is resolved. In this paper, we propose a new framework for theoretical analysis for the repetition problem. We first define the Average Repetition Probability (ARP) to characterize the repetition problem quantitatively. Then, we conduct an extensive analysis of the Markov generation model and derive several upper bounds of the average repetition probability with intuitive understanding. We show that most of the existing methods are essentially minimizing the upper bounds explicitly or implicitly. Grounded on our theory, we show that the repetition problem is, unfortunately, caused by the traits of our language itself. One major reason is attributed to the fact that there exist too many words predicting the same word as the subsequent word with high probability. Consequently, it is easy to go back to that word and form repetitions and we dub it as the high inflow problem. Furthermore, we derive a concentration bound of the average repetition probability for a general generation model. Finally, based on the theoretical upper bounds, we propose a novel rebalanced encoding approach to alleviate the high inflow problem. The experimental results show that our theoretical framework is applicable in general generation models and our proposed rebalanced encoding approach alleviates the repetition problem significantly. The source code of this paper can be obtained from https://github.com/fuzihaofzh/repetition-problem-nlg.

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Unstructured Knowledge Access in Task-oriented Dialog Modeling using Language Inference, Knowledge Retrieval and Knowledge-Integrative Response Generation

Dialog systems enriched with external knowledge can handle user queries that are outside the scope of the supporting databases/APIs. In this paper, we follow the baseline provided in DSTC9 Track 1 and propose three subsystems, KDEAK, KnowleDgEFactor, and Ens-GPT, which form the pipeline for a task-oriented dialog system capable of accessing unstructured knowledge. Specifically, KDEAK performs knowledge-seeking turn detection by formulating the problem as natural language inference using knowledge from dialogs, databases and FAQs. KnowleDgEFactor accomplishes the knowledge selection task by formulating a factorized knowledge/document retrieval problem with three modules performing domain, entity and knowledge level analyses. Ens-GPT generates a response by first processing multiple knowledge snippets, followed by an ensemble algorithm that decides if the response should be solely derived from a GPT2-XL model, or regenerated in combination with the top-ranking knowledge snippet. Experimental results demonstrate that the proposed pipeline system outperforms the baseline and generates high-quality responses, achieving at least 58.77% improvement on BLEU-4 score.

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Multi-hop Inference for Question-driven Summarization

Question-driven summarization has been recently studied as an effective approach to summarizing the source document to produce concise but informative answers for non-factoid questions. In this work, we propose a novel question-driven abstractive summarization method, Multi-hop Selective Generator (MSG), to incorporate multi-hop reasoning into question-driven summarization and, meanwhile, provide justifications for the generated summaries. Specifically, we jointly model the relevance to the question and the interrelation among different sentences via a human-like multi-hop inference module, which captures important sentences for justifying the summarized answer. A gated selective pointer generator network with a multi-view coverage mechanism is designed to integrate diverse information from different perspectives. Experimental results show that the proposed method consistently outperforms state-of-the-art methods on two non-factoid QA datasets, namely WikiHow and PubMedQA.

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Partially-Aligned Data-to-Text Generation with Distant Supervision

The Data-to-Text task aims to generate human-readable text for describing some given structured data enabling more interpretability. However, the typical generation task is confined to a few particular domains since it requires well-aligned data which is difficult and expensive to obtain. Using partially-aligned data is an alternative way of solving the dataset scarcity problem. This kind of data is much easier to obtain since it can be produced automatically. However, using this kind of data induces the over-generation problem posing difficulties for existing models, which tends to add unrelated excerpts during the generation procedure. In order to effectively utilize automatically annotated partially-aligned datasets, we extend the traditional generation task to a refined task called Partially-Aligned Data-to-Text Generation (PADTG) which is more practical since it utilizes automatically annotated data for training and thus considerably expands the application domains. To tackle this new task, we propose a novel distant supervision generation framework. It firstly estimates the input data's supportiveness for each target word with an estimator and then applies a supportiveness adaptor and a rebalanced beam search to harness the over-generation problem in the training and generation phases respectively. We also contribute a partially-aligned dataset (The data and source code of this paper can be obtained from https://github.com/fuzihaofzh/distant_supervision_nlg by sampling sentences from Wikipedia and automatically extracting corresponding KB triples for each sentence from Wikidata. The experimental results show that our framework outperforms all baseline models as well as verify the feasibility of utilizing partially-aligned data.

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Opinion-aware Answer Generation for Review-driven Question Answering in E-Commerce

Product-related question answering (QA) is an important but challenging task in E-Commerce. It leads to a great demand on automatic review-driven QA, which aims at providing instant responses towards user-posted questions based on diverse product reviews. Nevertheless, the rich information about personal opinions in product reviews, which is essential to answer those product-specific questions, is underutilized in current generation-based review-driven QA studies. There are two main challenges when exploiting the opinion information from the reviews to facilitate the opinion-aware answer generation: (i) jointly modeling opinionated and interrelated information between the question and reviews to capture important information for answer generation, (ii) aggregating diverse opinion information to uncover the common opinion towards the given question. In this paper, we tackle opinion-aware answer generation by jointly learning answer generation and opinion mining tasks with a unified model. Two kinds of opinion fusion strategies, namely, static and dynamic fusion, are proposed to distill and aggregate important opinion information learned from the opinion mining task into the answer generation process. Then a multi-view pointer-generator network is employed to generate opinion-aware answers for a given product-related question. Experimental results show that our method achieves superior performance in real-world E-Commerce QA datasets, and effectively generate opinionated and informative answers.

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Answer Ranking for Product-Related Questions via Multiple Semantic Relations Modeling

Many E-commerce sites now offer product-specific question answering platforms for users to communicate with each other by posting and answering questions during online shopping. However, the multiple answers provided by ordinary users usually vary diversely in their qualities and thus need to be appropriately ranked for each question to improve user satisfaction. It can be observed that product reviews usually provide useful information for a given question, and thus can assist the ranking process. In this paper, we investigate the answer ranking problem for product-related questions, with the relevant reviews treated as auxiliary information that can be exploited for facilitating the ranking. We propose an answer ranking model named MUSE which carefully models multiple semantic relations among the question, answers, and relevant reviews. Specifically, MUSE constructs a multi-semantic relation graph with the question, each answer, and each review snippet as nodes. Then a customized graph convolutional neural network is designed for explicitly modeling the semantic relevance between the question and answers, the content consistency among answers, and the textual entailment between answers and reviews. Extensive experiments on real-world E-commerce datasets across three product categories show that our proposed model achieves superior performance on the concerned answer ranking task.

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Review-based Question Generation with Adaptive Instance Transfer and Augmentation

Online reviews provide rich information about products and service, while it remains inefficient for potential consumers to exploit the reviews for fulfilling their specific information need. We propose to explore question generation as a new way of exploiting review information. One major challenge of this task is the lack of review-question pairs for training a neural generation model. We propose an iterative learning framework for handling this challenge via adaptive transfer and augmentation of the training instances with the help of the available user-posed question-answer data. To capture the aspect characteristics in reviews, the augmentation and generation procedures incorporate related features extracted via unsupervised learning. Experiments on data from 10 categories of a popular E-commerce site demonstrate the effectiveness of the framework, as well as the usefulness of the new task.

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AMR Parsing via Graph-Sequence Iterative Inference

We propose a new end-to-end model that treats AMR parsing as a series of dual decisions on the input sequence and the incrementally constructed graph. At each time step, our model performs multiple rounds of attention, reasoning, and composition that aim to answer two critical questions: (1) which part of the input \textit{sequence} to abstract; and (2) where in the output \textit{graph} to construct the new concept. We show that the answers to these two questions are mutually causalities. We design a model based on iterative inference that helps achieve better answers in both perspectives, leading to greatly improved parsing accuracy. Our experimental results significantly outperform all previously reported \textsc{Smatch} scores by large margins. Remarkably, without the help of any large-scale pre-trained language model (e.g., BERT), our model already surpasses previous state-of-the-art using BERT. With the help of BERT, we can push the state-of-the-art results to 80.2\% on LDC2017T10 (AMR 2.0) and 75.4\% on LDC2014T12 (AMR 1.0).

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Context-aware Helpfulness Prediction for Online Product Reviews

Modeling and prediction of review helpfulness has become more predominant due to proliferation of e-commerce websites and online shops. Since the functionality of a product cannot be tested before buying, people often rely on different kinds of user reviews to decide whether or not to buy a product. However, quality reviews might be buried deep in the heap of a large amount of reviews. Therefore, recommending reviews to customers based on the review quality is of the essence. Since there is no direct indication of review quality, most reviews use the information that ''X out of Y'' users found the review helpful for obtaining the review quality. However, this approach undermines helpfulness prediction because not all reviews have statistically abundant votes. In this paper, we propose a neural deep learning model that predicts the helpfulness score of a review. This model is based on convolutional neural network (CNN) and a context-aware encoding mechanism which can directly capture relationships between words irrespective of their distance in a long sequence. We validated our model on human annotated dataset and the result shows that our model significantly outperforms existing models for helpfulness prediction.

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