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Walter Quattrociocchi

Publications and source records attributed to Walter Quattrociocchi.

At least 55 records · Page 3Linked to original sources

Online Hate: Behavioural Dynamics and Relationship with Misinformation

Online debates are often characterised by extreme polarisation and heated discussions among users. The presence of hate speech online is becoming increasingly problematic, making necessary the development of appropriate countermeasures. In this work, we perform hate speech detection on a corpus of more than one million comments on YouTube videos through a machine learning model fine-tuned on a large set of hand-annotated data. Our analysis shows that there is no evidence of the presence of "serial haters", intended as active users posting exclusively hateful comments. Moreover, coherently with the echo chamber hypothesis, we find that users skewed towards one of the two categories of video channels (questionable, reliable) are more prone to use inappropriate, violent, or hateful language within their opponents community. Interestingly, users loyal to reliable sources use on average a more toxic language than their counterpart. Finally, we find that the overall toxicity of the discussion increases with its length, measured both in terms of number of comments and time. Our results show that, coherently with Godwin's law, online debates tend to degenerate towards increasingly toxic exchanges of views.

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Entropy and complexity unveil the landscape of memes evolution

On the Internet, information circulates fast and widely, and the form of content adapts to comply with users' cognitive abilities. Memes are an emerging aspect of the internet system of signification, and their visual schemes evolve by adapting to a heterogeneous context. A fundamental question is whether they present culturally and temporally transcendent characteristics in their organizing principles. In this work, we study the evolution of 2 million visual memes from Reddit over ten years, from 2011 to 2020, in terms of their statistical complexity and entropy. We find support for the hypothesis that memes are part of an emerging form of internet metalanguage: on one side, we observe an exponential growth with a doubling time of approximately 6 months; on the other side, the complexity of memes contents increases, allowing and adapting to represent social trends and attitudes.

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Time, Space and Social Interactions: Exit Mechanisms for the Covid-19 Epidemics

We develop a minimalist compartmental model to study the impact of mobility restrictions in Italy during the Covid-19 outbreak. We show that an early lockdown shifts the epidemic in time, while that beyond a critical value of the lockdown strength, the epidemic tend to restart after lifting the restrictions. As a consequence, specific mitigation strategies must be introduced. We characterize the relative importance of different broad strategies by accounting for two fundamental sources of heterogeneity, i.e. geography and demography. First, we consider Italian regions as separate administrative entities, in which social interactions between age classs occur. Due to the sparsity of the inter-regional mobility matrix, once started the epidemics tend to develop independently across areas, justifying the adoption of solutions specific to individual regions or to clusters of regions. Second, we show that social contacts between age classes play a fundamental role and that measures which take into account the age structure of the population can provide a significant contribution to mitigate the rebound effects. Our model is general, and while it does not analyze specific mitigation strategies, it highlights the relevance of some key parameters on non-pharmaceutical mitigation mechanisms for the epidemics.

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Lexical convergence and collective identities on Facebook

Recent studies, targeting Facebook, showed the tendency of users to interact with information adhering to their preferred narrative and to ignore dissenting information. Primarily driven by confirmation bias, users tend to join polarized clusters where they cooperate to reinforce a like-minded system of beliefs, thus facilitating fake news and misinformation cascades. To gain a deeper understanding of these phenomena, in this work we analyze the lexicons used by the communities of users emerging on Facebook around verified and unverified contents. We show how the lexical approach provides important insights about the kind of information processed by the two communities of users and about their overall sentiment. Furthermore, by focusing on comment threads, we observe a strong positive correlation between the lexical convergence of co-commenters and their number of interactions, which in turns suggests that such a trend could be a proxy for the emergence of collective identities and polarization in opinion dynamics.

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Human Mobility in Response to COVID-19 in France, Italy and UK

The policies implemented to hinder the COVID-19 outbreak represent one of the largest critical events in history. The understanding of this process is fundamental for crafting and tailoring post-disaster relief. In this work we perform a massive data analysis, through geolocalized data from 13M Facebook users, on how such a stress affected mobility patterns in France, Italy and UK. We find that the general reduction of the overall efficiency in the network of movements is accompanied by geographical fragmentation with a massive reduction of long-range connections. The impact, however, differs among nations according to their initial mobility structure. Indeed, we find that the mobility network after the lockdown is more concentrated in the case of France and UK and more distributed in Italy. Such a process can be approximated through percolation to quantify the substantial impact of the lockdown.

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Echo Chambers on Social Media: A comparative analysis

Recent studies have shown that online users tend to select information adhering to their system of beliefs, ignore information that does not, and join groups - i.e., echo chambers - around a shared narrative. Although a quantitative methodology for their identification is still missing, the phenomenon of echo chambers is widely debated both at scientific and political level. To shed light on this issue, we introduce an operational definition of echo chambers and perform a massive comparative analysis on more than 1B pieces of contents produced by 1M users on four social media platforms: Facebook, Twitter, Reddit, and Gab. We infer the leaning of users about controversial topics - ranging from vaccines to abortion - and reconstruct their interaction networks by analyzing different features, such as shared links domain, followed pages, follower relationship and commented posts. Our method quantifies the existence of echo-chambers along two main dimensions: homophily in the interaction networks and bias in the information diffusion toward likely-minded peers. We find peculiar differences across social media. Indeed, while Facebook and Twitter present clear-cut echo chambers in all the observed dataset, Reddit and Gab do not. Finally, we test the role of the social media platform on news consumption by comparing Reddit and Facebook. Again, we find support for the hypothesis that platforms implementing news feed algorithms like Facebook may elicit the emergence of echo-chambers.

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Evidence of economic segregation from mobility lockdown during COVID-19 epidemic

In response to the COVID-19 pandemic, National governments have applied lockdown restrictions to reduce the infection rate. We perform a massive analysis on near real-time Italian data provided by Facebook to investigate how lockdown strategies affect economic conditions of individuals and local governments. We model the change in mobility as an exogenous shock similar to a natural disaster. We identify two ways through which mobility restrictions affect Italian citizens. First, we find that the impact of lockdown is stronger in municipalities with higher fiscal capacity. Second, we find a segregation effect, since mobility restrictions are stronger in municipalities for which inequality is higher and where individuals have lower income per capita.

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The COVID-19 Social Media Infodemic

We address the diffusion of information about the COVID-19 with a massive data analysis on Twitter, Instagram, YouTube, Reddit and Gab. We analyze engagement and interest in the COVID-19 topic and provide a differential assessment on the evolution of the discourse on a global scale for each platform and their users. We fit information spreading with epidemic models characterizing the basic reproduction numbers $R_0$ for each social media platform. Moreover, we characterize information spreading from questionable sources, finding different volumes of misinformation in each platform. However, information from both reliable and questionable sources do not present different spreading patterns. Finally, we provide platform-dependent numerical estimates of rumors' amplification.

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(Mis)Information Operations: An Integrated Perspective

The massive diffusion of social media fosters disintermediation and changes the way users are informed, the way they process reality, and the way they engage in public debate. The cognitive layer of users and the related social dynamics define the nature and the dimension of informational threats. Users show the tendency to interact with information adhering to their preferred narrative and to ignore dissenting information. Confirmation bias seems to account for users decisions about consuming and spreading content; and, at the same time, aggregation of favored information within those communities reinforces group polarization. In this work, the authors address the problem of (mis)information operations with a holistic and integrated approach. Cognitive weakness induced by this new information environment are considered. Moreover, (mis)information operations, with particular reference to the Italian context, are considered; and the fact that the phenomenon is more complex than expected is highlighted. The paper concludes by providing an integrated research roadmap accounting for the possible future technological developments.

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Drifts and Shifts: Characterizing the Evolution of Users Interests on Reddit

Selective exposure is the main driver for the economy of attention when consuming online content. We select information adhering to our system of beliefs and ignore dissenting information. However, even personal interest is likely to play a role in determining our attention patterns. To understand in more detail the dynamics of interest-driven choices, we address the evolution of users' interest on Reddit by means of an analysis on more than 7 million of users. We observe that the lifetime distribution of users on subreddits (online thematic communities) is 'short' with respect to the observation period. Furthermore, users tend to be active on a very limited number of subreddits with respect to the wide offer of the platform. These aspects indicate the presence of a migrating behavior of users among subreddits. To characterize this phenomenon we propose a metric based on a geometrical encoding of the 'interest space' of the user. The movement of users across subreddits is characterized by a bursty trend, made of sudden variations. The most frequent of them take place between recreational subreddits and those more related to news and politics. We describe this kind of activity with two behaviors called interest drift and interest shift. Our results suggest that selective exposure and personal interest coexist in driving content consumption.

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The Limited Reach of Fake News on Twitter during 2019 European Elections

The advent of social media changed the way we consume content favoring a disintermediated access and production. This scenario has been matter of critical discussion about its impact on society. Magnified in the case of Arab Spring or heavily criticized in the Brexit and 2016 U.S. elections. In this work we explore information consumption on Twitter during the last European electoral campaign by analyzing the interaction patterns of official news sources, fake news sources, politicians, people from the showbiz and many others. We extensively explore interactions among different classes of accounts in the months preceding the last European elections, held between 23rd and 26th of May, 2019. We collected almost 400,000 tweets posted by 863 accounts having different roles in the public society. Through a thorough quantitative analysis we investigate the information flow among them, also exploiting geolocalized information. Accounts show the tendency to confine their interaction within the same class and the debate rarely crosses national borders. Moreover, we do not find any evidence of an organized network of accounts aimed at spreading disinformation. Instead, disinformation outlets are largely ignored by the other actors and hence play a peripheral role in online political discussions.

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Recursive patterns in online echo chambers

Despite their playful purpose social media changed the way users access information, debate, and form their opinions. Recent studies, indeed, showed that users online tend to promote their favored narratives and thus to form polarized groups around a common system of beliefs. Confirmation bias helps to account for users decisions about whether to spread content, thus creating informational cascades within identifiable communities. At the same time, aggregation of favored information within those communities reinforces selective exposure and group polarization. Along this path, through a thorough quantitative analysis we approach connectivity patterns over 1.2M of Facebook users engaged with two very conflicting narratives: scientific and conspiracy news. Analyzing such data, we quantitatively investigate the effect of two mechanisms (namely challenge avoidance and reinforcement seeking) behind confirmation bias, one of the major drivers of human behavior in social media. We find that challenge avoidance mechanism triggers the emergence of two distinct and polarized groups of users (i.e., echo chambers) who also tend to be surrounded by friends having similar systems of beliefs. Through a network based approach, we show how the reinforcement seeking mechanism limits the influence of neighbors and primarily drives the selection and diffusion of contents even among like-minded users, thus fostering the formation of highly polarized sub-clusters within the same echo chamber. Finally, we show that polarized users reinforce their preexisting beliefs by leveraging the activity of their like-minded neighbors, and this trend grows with the user engagement suggesting how peer influence acts as a support for reinforcement seeking.

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Selective Exposure shapes the Facebook News Diet

The social brain hypothesis fixes to 150 the number of social relationships we are able to maintain. Similar cognitive constraints emerge in several aspects of our daily life, from our mobility up to the way we communicate, and might even affect the way we consume information online. Indeed, despite the unprecedented amount of information we can access online, our attention span still remains limited. Furthermore, recent studies showed the tendency of users to ignore dissenting information but to interact with information adhering to their point of view. In this paper, we quantitatively analyze users' attention economy in news consumption on social media by analyzing 14M users interacting with 583 news outlets (pages) on Facebook over a time span of 6 years. In particular, we explore how users distribute their activity across news pages and topics. We find that, independently of their activity, users show the tendency to follow a very limited number of pages. On the other hand, users tend to interact with almost all the topics presented by their favored pages. Finally, we introduce a taxonomy accounting for users behavior to distinguish between patterns of selective exposure and interest. Our findings suggest that segregation of users in echo chambers might be an emerging effect of users' activity on social media and that selective exposure -- i.e. the tendency of users to consume information interest coherent with their preferences -- could be a major driver in their consumption patterns.

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RTbust: Exploiting Temporal Patterns for Botnet Detection on Twitter

Within OSNs, many of our supposedly online friends may instead be fake accounts called social bots, part of large groups that purposely re-share targeted content. Here, we study retweeting behaviors on Twitter, with the ultimate goal of detecting retweeting social bots. We collect a dataset of 10M retweets. We design a novel visualization that we leverage to highlight benign and malicious patterns of retweeting activity. In this way, we uncover a 'normal' retweeting pattern that is peculiar of human-operated accounts, and 3 suspicious patterns related to bot activities. Then, we propose a bot detection technique that stems from the previous exploration of retweeting behaviors. Our technique, called Retweet-Buster (RTbust), leverages unsupervised feature extraction and clustering. An LSTM autoencoder converts the retweet time series into compact and informative latent feature vectors, which are then clustered with a hierarchical density-based algorithm. Accounts belonging to large clusters characterized by malicious retweeting patterns are labeled as bots. RTbust obtains excellent detection results, with F1 = 0.87, whereas competitors achieve F1 < 0.76. Finally, we apply RTbust to a large dataset of retweets, uncovering 2 previously unknown active botnets with hundreds of accounts.

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PopRank: Ranking pages' impact and users' engagement on Facebook

Users online tend to acquire information adhering to their system of beliefs and to ignore dissenting information. Such dynamics might affect page popularity. In this paper we introduce an algorithm, that we call PopRank, to assess both the Impact of Facebook pages as well as users' Engagement on the basis of their mutual interactions. The ideas behind the PopRank are that i) high impact pages attract many users with a low engagement, which means that they receive comments from users that rarely comment, and ii) high engagement users interact with high impact pages, that is they mostly comment pages with a high popularity. The resulting ranking of pages can predict the number of comments a page will receive and the number of its posts. Pages impact turns out to be slightly dependent on pages' informative content (e.g., science vs conspiracy) but independent of users' polarization.

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Polarization Rank: A Study on European News Consumption on Facebook

The advent of WWW changed the way we can produce and access information. Recent studies showed that users tend to select information that is consistent with their system of beliefs, forming polarized groups of like-minded people around shared narratives where dissenting information is ignored. In this environment, users cooperate to frame and reinforce their shared narrative making any attempt at debunking inefficient. Such a configuration occurs even in the consumption of news online, and considering that 63% of users access news directly form social media, one hypothesis is that more polarization allows for further spreading of misinformation. Along this path, we focus on the polarization of users around news outlets on Facebook in different European countries (Italy, France, Spain and Germany). First, we compare the pages' posting behavior and the users' interacting patterns across countries and observe different posting, liking and commenting rates. Second, we explore the tendency of users to interact with different pages (i.e., selective exposure) and the emergence of polarized communities generated around specific pages. Then, we introduce a new metric -- i.e., polarization rank -- to measure polarization of communities for each country. We find that Italy is the most polarized country, followed by France, Germany and lastly Spain. Finally, we present a variation of the Bounded Confidence Model to simulate the emergence of these communities by considering the users' engagement and trust on the news. Our findings suggest that trust in information broadcaster plays a pivotal role against polarization of users online.

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Polarization and Fake News: Early Warning of Potential Misinformation Targets

Users polarization and confirmation bias play a key role in misinformation spreading on online social media. Our aim is to use this information to determine in advance potential targets for hoaxes and fake news. In this paper, we introduce a general framework for promptly identifying polarizing content on social media and, thus, "predicting" future fake news topics. We validate the performances of the proposed methodology on a massive Italian Facebook dataset, showing that we are able to identify topics that are susceptible to misinformation with 77% accuracy. Moreover, such information may be embedded as a new feature in an additional classifier able to recognize fake news with 91% accuracy. The novelty of our approach consists in taking into account a series of characteristics related to users behavior on online social media, making a first, important step towards the smoothing of polarization and the mitigation of misinformation phenomena.

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Polarization of the Vaccination Debate on Facebook

Vaccine hesitancy has been recognized as a major global health threat. Having access to any type of information in social media has been suggested as a potential powerful influence factor to hesitancy. Recent studies in other fields than vaccination show that access to a wide amount of content through the Internet without intermediaries resolved into major segregation of the users in polarized groups. Users select the information adhering to theirs system of beliefs and tend to ignore dissenting information. In this paper we assess whether there is polarization in Social Media use in the field of vaccination. We perform a thorough quantitative analysis on Facebook analyzing 2.6M users interacting with 298.018 posts over a time span of seven years and 5 months. We used community detection algorithms to automatically detect the emergent communities from the users activity and to quantify the cohesiveness over time of the communities. Our findings show that content consumption about vaccines is dominated by the echo-chamber effect and that polarization increased over years. Communities emerge from the users consumption habits, i.e. the majority of users only consumes information in favor or against vaccines, not both. The existence of echo-chambers may explain why social-media campaigns providing accurate information may have limited reach, may be effective only in sub-groups and might even foment further polarization of opinions. The introduction of dissenting information into a sub-group is disregarded and can have a backfire effect, further reinforcing the existing opinions within the sub-group.

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