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Wendy Ju

Publications and source records attributed to Wendy Ju.

At least 19 recordsLinked to original sources

ERR@HRI 3.0 Challenge: Multimodal Detection of Errors and Anticipation in Human-Robot Interactions

As robots become increasingly integrated into human environments, their ability to detect and respond to errors remains critical for maintaining user trust and interaction quality. While recent advances in machine learning have improved error detection capabilities, most approaches are limited to specific contexts, controlled settings, or pre-extracted features, limiting their generalizability and applicability to real-world conditions. To address this challenge, the third edition of the ERR@HRI Challenge (ERR@HRI 3.0) provided researchers with two complementary datasets that enable end-to-end innovation in methods for both detecting and preventing errors in human-robot interaction. The challenge offered raw, non-anonymized video data from naturalistic settings: (1) the Bystander Affect Detection (BAD) dataset, containing webcam recordings of 45 participants' spontaneous reactions to robot and human failure scenarios; and (2) the Bad Idea dataset, featuring 29 participants' anticipatory facial responses while predicting action outcomes before failures occur. Both datasets were collected via crowdsourcing, capturing the inherent variability of real-world conditions. This naturalistic variability, while challenging, provides an authentic testbed for developing robust error detection systems. Participants developed multimodal machine learning models for bystander reaction detection (Track 1) and anticipatory outcome prediction (Track 2), with an optional cross-dataset generalization track (Track 3). Three teams submitted valid models, all of which surpassed our convolutional neural network baselines. This paper describes the datasets, tasks, baselines, and results of ERR@HRI 3.0, and discusses implications for building generalizable, context-aware, and anticipatory error detection systems for human-robot interaction.

cs.RO

Characterizing Driver Interactions with Autonomous Vehicles via Response Maps

Understanding human responses to autonomous vehicle (AV) behaviors is essential for socially aware interaction, which is crucial for socially compatible navigation in shared traffic environments. We characterize human driving responses in interactions with AVs as feedback laws over the coupled state space of the human driven vehicle and the AV. We model the human driver's actions using a response map, a concept based in game theory, and employ a linear representation to capture driver behaviors as a function of AV behaviors, based on empirical data from a driving simulator study. Our results show that 1) human driver acceleration behavior can be captured using response maps, and 2) human driver responses differ significantly with respect to AV behaviors of yielding, non-yielding, and responsive to the human driver.

eess.SY

Visible Adoption, Untracked Contribution: GitHub Evidence of the Accountability Gap Across Three Cohorts of an HCI Prototyping Course

This paper presents a longitudinal, observational case study of how student GenAI adoption shifted across three cohorts (Fall 2022, 2023, and 2025) of the same graduate-level HCI prototyping course, using computational analysis of 203 GitHub repositories with student activity and 23,065 student commits. Building on a prior qualitative study of the 2023 cohort, we distinguish two levels of AI accountability trace: disclosure (naming that an AI tool was used) and attribution (crediting a specific artifact or task to an AI tool). We find that tool disclosure grew from 0% to 66% of repositories across the three cohorts, while explicit contribution attribution remains a minority practice, and the gap between the two reveals where accountability is missing even among students who disclose. By 2025, AI is infrastructure embedded in course templates and student-built devices: students increasingly name the tools they used, but rarely specify what those tools contributed. We argue that disclosure-based frameworks are insufficient for the vibe-coding era. The failure is not that students conceal AI use; it is that a norm built for episodic, identifiable acts cannot capture continuous, ambient co-creation. We offer this case study as grounding for the workshop's conversation about what genuine co-thinking accountability looks like.

cs.HC

Towards Considerate Human-Robot Coexistence: A Dual-Space Framework of Robot Design and Human Perception in Healthcare

The rapid advancement of robotics is reshaping what it means for humans and robots to coexist -- through expanded capabilities, more intuitive interactions, and deeper integration into real-world workflows. Beyond sharing physical space, this coexistence is increasingly characterized by organizational embeddedness, temporal evolution, social situatedness, and open-ended uncertainty. Because such coexistence extends beyond a single encounter, understanding healthcare robots requires looking beyond initial acceptance to how stakeholders' perceptions evolve through continued engagement. Yet, prior work has largely relied on single-point snapshots of attitudes and acceptance, offering limited insight into coexistence as a long-term, dynamic process. We address these gaps through in-depth follow-up interviews with nine participants from a 14-week co-design study on healthcare robots. We identify the human perception space, which includes four interpretive dimensions (i.e., degree of decomposition, source of evidence, scope of reasoning, and temporal orientation). We enrich the conceptual framework of human-robot coexistence by conceptualizing the mutual relationship between the human perception space and the robot design space as a co-evolving loop, in which human needs, design decisions, situated interpretations, and social mediation continuously reshape one another over time. Building on this, we propose considerate human-robot coexistence, arguing that humans act not only as design contributors but also as interpreters and mediators who actively shape how robots are understood and integrated across deployment stages. Our related prior work and supplementary materials, including the interview protocol, are available at https://byc-sophie.github.io/considerate-human-robot-coexistence/

cs.RO

Towards Considerate Embodied AI: Co-Designing Situated Multi-Site Healthcare Robots from Abstract Concepts to High-Fidelity Prototypes

Co-design is essential for grounding embodied artificial intelligence (AI) systems in real-world contexts, especially high-stakes domains such as healthcare. While prior work has explored multidisciplinary collaboration, iterative prototyping, and support for non-technical participants, few have interwoven these into a sustained co-design process. Such efforts often target one context and low-fidelity stages, limiting the generalizability of findings and obscuring how participants' ideas evolve. To address these limitations, we conducted a 14-week workshop with a multidisciplinary team of 22 participants, centered around how embodied AI can reduce non-value-added task burdens in three healthcare settings: emergency departments, long-term rehabilitation facilities, and sleep disorder clinics. We found that the iterative progression from abstract brainstorming to high-fidelity prototypes, supported by educational scaffolds, enabled participants to understand real-world trade-offs and generate more deployable solutions. We propose eight guidelines for co-designing more considerate embodied AI: attuned to context, responsive to social dynamics, mindful of expectations, and grounded in deployment. Project Page: https://byc-sophie.github.io/Towards-Considerate-Embodied-AI/

cs.HC

The UnScripted Trip: Fostering Policy Discussion on Future Human-Vehicle Collaboration in Autonomous Driving Through Design-Oriented Methods

The rapid advancement of autonomous vehicle (AV) technologies is fundamentally reshaping paradigms of human-vehicle collaboration, raising not only an urgent need for innovative design solutions but also for policies that address corresponding broader tensions in society. To bridge the gap between HCI research and policy making, this workshop will bring together researchers and practitioners in the automotive community to explore AV policy directions through collaborative speculation on the future of AVs. We designed The UnScripted Trip, a card game rooted in fictional narratives of autonomous mobility, to surface tensions around human-vehicle collaboration in future AV scenarios and to provoke critical reflections on design solutions and policy directions. Our goal is to provide an engaging, participatory space and method for automotive researchers, designers, and industry practitioners to collectively explore and shape the future of human-vehicle collaboration and its policy implications.

cs.HC

Calling for Backup: How Children Navigate Successive Robot Communication Failures

How do children respond to repeated robot errors? While prior research has examined adult reactions to successive robot errors, children's responses remain largely unexplored. In this study, we explore children's reactions to robot social errors and performance errors. For the latter, this study reproduces the successive robot failure paradigm of Liu et al. with child participants (N=59, ages 8-10) to examine how young users respond to repeated robot conversational errors. Participants interacted with a robot that failed to understand their prompts three times in succession, with their behavioral responses video-recorded and analyzed. We found both similarities and differences compared to adult responses from the original study. Like adults, children adjusted their prompts, modified their verbal tone, and exhibited increasingly emotional non-verbal responses throughout successive errors. However, children demonstrated more disengagement behaviors, including temporarily ignoring the robot or actively seeking an adult. Errors did not affect participants' perception of the robot, suggesting more flexible conversational expectations in children. These findings inform the design of more effective and developmentally appropriate human-robot interaction systems for young users.

cs.RO

Why We Need a New Framework for Emotional Intelligence in AI

In this paper, we develop the position that current frameworks for evaluating emotional intelligence (EI) in artificial intelligence (AI) systems need refinement because they do not adequately or comprehensively measure the various aspects of EI relevant in AI. Human EI often involves a phenomenological component and a sense of understanding that artificially intelligent systems lack; therefore, some aspects of EI are irrelevant in evaluating AI systems. However, EI also includes an ability to sense an emotional state, explain it, respond appropriately, and adapt to new contexts (e.g., multicultural), and artificially intelligent systems can do such things to greater or lesser degrees. Several benchmark frameworks specialize in evaluating the capacity of different AI models to perform some tasks related to EI, but these often lack a solid foundation regarding the nature of emotion and what it is to be emotionally intelligent. In this project, we begin by reviewing different theories about emotion and general EI, evaluating the extent to which each is applicable to artificial systems. We then critically evaluate the available benchmark frameworks, identifying where each falls short in light of the account of EI developed in the first section. Lastly, we outline some options for improving evaluation strategies to avoid these shortcomings in EI evaluation in AI systems.

cs.AI

Characterizing Human Feedback-Based Control in Naturalistic Driving Interactions via Gaussian Process Regression with Linear Feedback

Understanding driver interactions is critical to designing autonomous vehicles to interoperate safely with human-driven cars. We consider the impact of these interactions on the policies drivers employ when navigating unsigned intersections in a driving simulator. The simulator allows the collection of naturalistic decision-making and behavior data in a controlled environment. Using these data, we model the human driver responses as state-based feedback controllers learned via Gaussian Process regression methods. We compute the feedback gain of the controller using a weighted combination of linear and nonlinear priors. We then analyze how the individual gains are reflected in driver behavior. We also assess differences in these controllers across populations of drivers. Our work in data-driven analyses of how drivers determine their policies can facilitate future work in the design of socially responsive autonomy for vehicles.

eess.SY

Using Vision-Language Models as Proxies for Social Intelligence in Human-Robot Interaction

Robots operating in everyday environments must often decide when and whether to engage with people, yet such decisions often hinge on subtle nonverbal cues that unfold over time and are difficult to model explicitly. Drawing on a five-day Wizard-of-Oz deployment of a mobile service robot in a university cafe, we analyze how people signal interaction readiness through nonverbal behaviors and how expert wizards use these cues to guide engagement. Motivated by these observations, we propose a two-stage pipeline in which lightweight perceptual detectors (gaze shifts and proxemics) are used to selectively trigger heavier video-based vision-language model (VLM) queries at socially meaningful moments. We evaluate this pipeline on replayed field interactions and compare two prompting strategies. Our findings suggest that selectively using VLMs as proxies for social reasoning enables socially responsive robot behavior, allowing robots to act appropriately by attending to the cues people naturally provide in real-world interactions.

cs.RO

"Why the face?": Exploring Robot Error Detection Using Instrumented Bystander Reactions

How do humans recognize and rectify social missteps? We achieve social competence by looking around at our peers, decoding subtle cues from bystanders - a raised eyebrow, a laugh - to evaluate the environment and our actions. Robots, however, struggle to perceive and make use of these nuanced reactions. By employing a novel neck-mounted device that records facial expressions from the chin region, we explore the potential of previously untapped data to capture and interpret human responses to robot error. First, we develop NeckNet-18, a 3D facial reconstruction model to map the reactions captured through the chin camera onto facial points and head motion. We then use these facial responses to develop a robot error detection model which outperforms standard methodologies such as using OpenFace or video data, generalizing well especially for within-participant data. Through this work, we argue for expanding human-in-the-loop robot sensing, fostering more seamless integration of robots into diverse human environments, pushing the boundaries of social cue detection and opening new avenues for adaptable robotics.

cs.RO

Training Models to Detect Successive Robot Errors from Human Reactions

As robots become more integrated into society, detecting robot errors is essential for effective human-robot interaction (HRI). When a robot fails repeatedly, how can it know when to change its behavior? Humans naturally respond to robot errors through verbal and nonverbal cues that intensify over successive failures-from confusion and subtle speech changes to visible frustration and impatience. While prior work shows that human reactions can indicate robot failures, few studies examine how these evolving responses reveal successive failures. This research uses machine learning to recognize stages of robot failure from human reactions. In a study with 26 participants interacting with a robot that made repeated conversational errors, behavioral features were extracted from video data to train models for individual users. The best model achieved 93.5% accuracy for detecting errors and 84.1% for classifying successive failures. Modeling the progression of human reactions enhances error detection and understanding of repeated interaction breakdowns in HRI.

cs.RO

Socially Adaptive Autonomous Vehicles: Effects of Contingent Driving Behavior on Drivers' Experiences

Social scientists have argued that autonomous vehicles (AVs) need to act as effective social agents; they have to respond implicitly to other drivers' behaviors as human drivers would. In this paper, we investigate how contingent driving behavior in AVs influences human drivers' experiences. We compared three algorithmic driving models: one trained on human driving data that responds to interactions (a familiar contingent behavior) and two artificial models that intend to either always-yield or never-yield regardless of how the interaction unfolds (non-contingent behaviors). Results show a statistically significant relationship between familiar contingent behavior and positive driver experiences, reducing stress while promoting the decisive interactions that mitigate driver hesitance. The direct relationship between familiar contingency and positive experience indicates that AVs should incorporate socially familiar driving patterns through contextually-adaptive algorithms to improve the chances of successful deployment and acceptance in mixed human-AV traffic environments.

cs.HC

ERR@HRI 2.0 Challenge: Multimodal Detection of Errors and Failures in Human-Robot Conversations

The integration of large language models (LLMs) into conversational robots has made human-robot conversations more dynamic. Yet, LLM-powered conversational robots remain prone to errors, e.g., misunderstanding user intent, prematurely interrupting users, or failing to respond altogether. Detecting and addressing these failures is critical for preventing conversational breakdowns, avoiding task disruptions, and sustaining user trust. To tackle this problem, the ERR@HRI 2.0 Challenge provides a multimodal dataset of LLM-powered conversational robot failures during human-robot conversations and encourages researchers to benchmark machine learning models designed to detect robot failures. The dataset includes 16 hours of dyadic human-robot interactions, incorporating facial, speech, and head movement features. Each interaction is annotated with the presence or absence of robot errors from the system perspective, and perceived user intention to correct for a mismatch between robot behavior and user expectation. Participants are invited to form teams and develop machine learning models that detect these failures using multimodal data. Submissions will be evaluated using various performance metrics, including detection accuracy and false positive rate. This challenge represents another key step toward improving failure detection in human-robot interaction through social signal analysis.

cs.RO

A Constructed Response: Designing and Choreographing Robot Arm Movements in Collaborative Dance Improvisation

Dancers often prototype movements themselves or with each other during improvisation and choreography. How are these interactions altered when physically manipulable technologies are introduced into the creative process? To understand how dancers design and improvise movements while working with instruments capable of non-humanoid movements, we engaged dancers in workshops to co-create movements with a robot arm in one-human-to-one-robot and three-human-to-one-robot settings. We found that dancers produced more fluid movements in one-to-one scenarios, experiencing a stronger sense of connection and presence with the robot as a co-dancer. In three-to-one scenarios, the dancers divided their attention between the human dancers and the robot, resulting in increased perceived use of space and more stop-and-go movements, perceiving the robot as part of the stage background. This work highlights how technologies can drive creativity in movement artists adapting to new ways of working with physical instruments, contributing design insights supporting artistic collaborations with non-humanoid agents.

cs.RO

Privacy of Groups in Dense Street Imagery

Spatially and temporally dense street imagery (DSI) datasets have grown unbounded. In 2024, individual companies possessed around 3 trillion unique images of public streets. DSI data streams are only set to grow as companies like Lyft and Waymo use DSI to train autonomous vehicle algorithms and analyze collisions. Academic researchers leverage DSI to explore novel approaches to urban analysis. Despite good-faith efforts by DSI providers to protect individual privacy through blurring faces and license plates, these measures fail to address broader privacy concerns. In this work, we find that increased data density and advancements in artificial intelligence enable harmful group membership inferences from supposedly anonymized data. We perform a penetration test to demonstrate how easily sensitive group affiliations can be inferred from obfuscated pedestrians in 25,232,608 dashcam images taken in New York City. We develop a typology of identifiable groups within DSI and analyze privacy implications through the lens of contextual integrity. Finally, we discuss actionable recommendations for researchers working with data from DSI providers.

cs.CY

The Robotability Score: Enabling Harmonious Robot Navigation on Urban Streets

This paper introduces the Robotability Score ($R$), a novel metric that quantifies the suitability of urban environments for autonomous robot navigation. Through expert interviews and surveys, we identify and weigh key features contributing to R for wheeled robots on urban streets. Our findings reveal that pedestrian density, crowd dynamics and pedestrian flow are the most critical factors, collectively accounting for 28% of the total score. Computing robotability across New York City yields significant variation; the area of highest R is 3.0 times more "robotable" than the area of lowest R. Deployments of a physical robot on high and low robotability areas show the adequacy of the score in anticipating the ease of robot navigation. This new framework for evaluating urban landscapes aims to reduce uncertainty in robot deployment while respecting established mobility patterns and urban planning principles, contributing to the discourse on harmonious human-robot environments.

cs.RO

My Precious Crash Data: Barriers and Opportunities in Encouraging Autonomous Driving Companies to Share Safety-Critical Data

Safety-critical data, such as crash and near-crash records, are crucial to improving autonomous vehicle (AV) design and development. Sharing such data across AV companies, academic researchers, regulators, and the public can help make all AVs safer. However, AV companies rarely share safety-critical data externally. This paper aims to pinpoint why AV companies are reluctant to share safety-critical data, with an eye on how these barriers can inform new approaches to promote sharing. We interviewed twelve AV company employees who actively work with such data in their day-to-day work. Findings suggest two key, previously unknown barriers to data sharing: (1) Datasets inherently embed salient knowledge that is key to improving AV safety and are resource-intensive. Therefore, data sharing, even within a company, is fraught with politics. (2) Interviewees believed AV safety knowledge is private knowledge that brings competitive edges to their companies, rather than public knowledge for social good. We discuss the implications of these findings for incentivizing and enabling safety-critical AV data sharing, specifically, implications for new approaches to (1) debating and stratifying public and private AV safety knowledge, (2) innovating data tools and data sharing pipelines that enable easier sharing of public AV safety data and knowledge; (3) offsetting costs of curating safety-critical data and incentivizing data sharing.

cs.HC