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Wil M. P. van der Aalst

Publications and source records attributed to Wil M. P. van der Aalst.

At least 55 records · Page 3Linked to original sources
arXiv2023

Advancements and Challenges in Object-Centric Process Mining: A Systematic Literature Review

Recent years have seen the emergence of object-centric process mining techniques. Born as a response to the limitations of traditional process mining in analyzing event data from prevalent information systems like CRM and ERP, these techniques aim to tackle the deficiency, convergence, and divergence issues seen in traditional event logs. Despite the promise, the adoption in real-world process mining analyses remains limited. This paper embarks on a comprehensive literature review of object-centric process mining, providing insights into the current status of the discipline and its historical trajectory.

cs.DB↗
arXiv2023

Grouping Local Process Models

In recent years, process mining emerged as a proven technology to analyze and improve operational processes. An expanding range of organizations using process mining in their daily operation brings a broader spectrum of processes to be analyzed. Some of these processes are highly unstructured, making it difficult for traditional process discovery approaches to discover a start-to-end model describing the entire process. Therefore, the subdiscipline of Local Process Model (LPM) discovery tries to build a set of LPMs, i.e., smaller models that explain sub-behaviors of the process. However, like other pattern mining approaches, LPM discovery algorithms also face the problems of model explosion and model repetition, i.e., the algorithms may create hundreds if not thousands of models, and subsets of them are close in structure or behavior. This work proposes a three-step pipeline for grouping similar LPMs using various process model similarity measures. We demonstrate the usefulness of grouping through a real-life case study, and analyze the impact of different measures, the gravity of repetition in the discovered LPMs, and how it improves after grouping on multiple real event logs.

cs.LG↗
arXiv2023

Discovering High-Quality Process Models Despite Data Scarcity

Process discovery algorithms learn process models from executed activity sequences, describing concurrency, causality, and conflict. Concurrent activities require observing multiple permutations, increasing data requirements, especially for processes with concurrent subprocesses such as hierarchical, composite, or distributed processes. While process discovery algorithms traditionally use sequences of activities as input, recently introduced object-centric process discovery algorithms can use graphs of activities as input, encoding partial orders between activities. As such, they contain the concurrency information of many sequences in a single graph. In this paper, we address the research question of reducing process discovery data requirements when using object-centric event logs for process discovery. We classify different real-life processes according to the control-flow complexity within and between subprocesses and introduce an evaluation framework to assess process discovery algorithm quality of traditional and object-centric process discovery based on the sample size. We complement this with a large-scale production process case study. Our results show reduced data requirements, enabling the discovery of large, concurrent processes such as manufacturing with little data, previously infeasible with traditional process discovery. Our findings suggest that object-centric process mining could revolutionize process discovery in various sectors, including manufacturing and supply chains.

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arXiv2023

Analyzing An After-Sales Service Process Using Object-Centric Process Mining: A Case Study

Process mining, a technique turning event data into business process insights, has traditionally operated on the assumption that each event corresponds to a singular case or object. However, many real-world processes are intertwined with multiple objects, making them object-centric. This paper focuses on the emerging domain of object-centric process mining, highlighting its potential yet underexplored benefits in actual operational scenarios. Through an in-depth case study of Borusan Cat's after-sales service process, this study emphasizes the capability of object-centric process mining to capture entangled business process details. Utilizing an event log of approximately 65,000 events, our analysis underscores the importance of embracing this paradigm for richer business insights and enhanced operational improvements.

cs.AI↗
arXiv2023

Extracting Rules from Event Data for Study Planning

In this study, we examine how event data from campus management systems can be used to analyze the study paths of higher education students. The main goal is to offer valuable guidance for their study planning. We employ process and data mining techniques to explore the impact of sequences of taken courses on academic success. Through the use of decision tree models, we generate data-driven recommendations in the form of rules for study planning and compare them to the recommended study plan. The evaluation focuses on RWTH Aachen University computer science bachelor program students and demonstrates that the proposed course sequence features effectively explain academic performance measures. Furthermore, the findings suggest avenues for developing more adaptable study plans.

cs.LG↗
arXiv2023

Revisiting the Alpha Algorithm To Enable Real-Life Process Discovery Applications -- Extended Report

The Alpha algorithm was the first process discovery algorithm that was able to discover process models with concurrency based on incomplete event data while still providing formal guarantees. However, as was stated in the original paper, practical applicability is limited when dealing with exceptional behavior and processes that cannot be described as a structured workflow net without short loops. This paper presents the Alpha+++ algorithm that overcomes many of these limitations, making the algorithm competitive with more recent process mining approaches. The different steps provide insights into the practical challenges of learning process models with concurrency, choices, sequences, loops, and skipping from event data. The approach was implemented in ProM and tested on various publicly available, real-life event logs.

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arXiv2023

The Interplay Between High-Level Problems and The Process Instances That Give Rise To Them

Business processes may face a variety of problems due to the number of tasks that need to be handled within short time periods, resources' workload and working patterns, as well as bottlenecks. These problems may arise locally and be short-lived, but as the process is forced to operate outside its standard capacity, the effect on the underlying process instances can be costly. We use the term high-level behavior to cover all process behavior which can not be captured in terms of the individual process instances. %Whenever such behavior emerges, we call the cases which are involved in it participating cases. The natural question arises as to how the characteristics of cases relate to the high-level behavior they give rise to. In this work, we first show how to detect and correlate observations of high-level problems, as well as determine the corresponding (non-)participating cases. Then we show how to assess the connection between any case-level characteristic and any given detected sequence of high-level problems. Applying our method on the event data of a real loan application process revealed which specific combinations of delays, batching and busy resources at which particular parts of the process correlate with an application's duration and chance of a positive outcome.

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arXiv2023

Abstractions, Scenarios, and Prompt Definitions for Process Mining with LLMs: A Case Study

Large Language Models (LLMs) are capable of answering questions in natural language for various purposes. With recent advancements (such as GPT-4), LLMs perform at a level comparable to humans for many proficient tasks. The analysis of business processes could benefit from a natural process querying language and using the domain knowledge on which LLMs have been trained. However, it is impossible to provide a complete database or event log as an input prompt due to size constraints. In this paper, we apply LLMs in the context of process mining by i) abstracting the information of standard process mining artifacts and ii) describing the prompting strategies. We implement the proposed abstraction techniques into pm4py, an open-source process mining library. We present a case study using available event logs. Starting from different abstractions and analysis questions, we formulate prompts and evaluate the quality of the answers.

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arXiv2023

A Collection of Simulated Event Logs for Fairness Assessment in Process Mining

The analysis of fairness in process mining is a significant aspect of data-driven decision-making, yet the advancement in this field is constrained due to the scarcity of event data that incorporates fairness considerations. To bridge this gap, we present a collection of simulated event logs, spanning four critical domains, which encapsulate a variety of discrimination scenarios. By simulating these event logs with CPN Tools, we ensure data with known ground truth, thereby offering a robust foundation for fairness analysis. These logs are made freely available under the CC-BY-4.0 license and adhere to the XES standard, thereby assuring broad compatibility with various process mining tools. This initiative aims to empower researchers with the requisite resources to test and develop fairness techniques within process mining, ultimately contributing to the pursuit of equitable, data-driven decision-making processes.

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arXiv2023

Object-Centric Alignments

Processes tend to interact with other processes and operate on various objects of different types. These objects can influence each other creating dependencies between sub-processes. Analyzing the conformance of such complex processes challenges traditional conformance-checking approaches because they assume a single-case identifier for a process. To create a single-case identifier one has to flatten complex processes. This leads to information loss when separating the processes that interact on some objects. This paper introduces an alignment approach that operates directly on these object-centric processes. We introduce alignments that can give behavior-based insights into how closely related the event data generated by a process and the behavior specified by an object-centric Petri net are. The contributions of this paper include a definition for object-centric alignments, an algorithm to compute them, a publicly available implementation, and a qualitative and quantitative evaluation. The qualitative evaluation shows that object-centric alignments can give better insights into object-centric processes because they correctly consider inter-object dependencies. Findings from the quantitative evaluation show that the run-time grows exponentially with the number of objects, the length of the process execution, and the cost of the alignment. The evaluation results motivate future research to improve the run-time and make object-centric alignments more applicable for larger processes.

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arXiv2023

TraVaG: Differentially Private Trace Variant Generation Using GANs

Process mining is rapidly growing in the industry. Consequently, privacy concerns regarding sensitive and private information included in event data, used by process mining algorithms, are becoming increasingly relevant. State-of-the-art research mainly focuses on providing privacy guarantees, e.g., differential privacy, for trace variants that are used by the main process mining techniques, e.g., process discovery. However, privacy preservation techniques for releasing trace variants still do not fulfill all the requirements of industry-scale usage. Moreover, providing privacy guarantees when there exists a high rate of infrequent trace variants is still a challenge. In this paper, we introduce TraVaG as a new approach for releasing differentially private trace variants based on \text{Generative Adversarial Networks} (GANs) that provides industry-scale benefits and enhances the level of privacy guarantees when there exists a high ratio of infrequent variants. Moreover, TraVaG overcomes shortcomings of conventional privacy preservation techniques such as bounding the length of variants and introducing fake variants. Experimental results on real-life event data show that our approach outperforms state-of-the-art techniques in terms of privacy guarantees, plain data utility preservation, and result utility preservation.

cs.LG↗
arXiv2023

Performance-Preserving Event Log Sampling for Predictive Monitoring

Predictive process monitoring is a subfield of process mining that aims to estimate case or event features for running process instances. Such predictions are of significant interest to the process stakeholders. However, most of the state-of-the-art methods for predictive monitoring require the training of complex machine learning models, which is often inefficient. Moreover, most of these methods require a hyper-parameter optimization that requires several repetitions of the training process which is not feasible in many real-life applications. In this paper, we propose an instance selection procedure that allows sampling training process instances for prediction models. We show that our instance selection procedure allows for a significant increase of training speed for next activity and remaining time prediction methods while maintaining reliable levels of prediction accuracy.

cs.LG↗
arXiv2023

Comparing Ordering Strategies For Process Discovery Using Synthesis Rules

Process discovery aims to learn process models from observed behaviors, i.e., event logs, in the information systems.The discovered models serve as the starting point for process mining techniques that are used to address performance and compliance problems. Compared to the state-of-the-art Inductive Miner, the algorithm applying synthesis rules from the free-choice net theory discovers process models with more flexible (non-block) structures while ensuring the same desirable soundness and free-choiceness properties. Moreover, recent development in this line of work shows that the discovered models have compatible quality. Following the synthesis rules, the algorithm incrementally modifies an existing process model by adding the activities in the event log one at a time. As the applications of rules are highly dependent on the existing model structure, the model quality and computation time are significantly influenced by the order of adding activities. In this paper, we investigate the effect of different ordering strategies on the discovered models (w.r.t. fitness and precision) and the computation time using real-life event data. The results show that the proposed ordering strategy can improve the quality of the resulting process models while requiring less time compared to the ordering strategy solely based on the frequency of activities.

cs.DB↗
arXiv2023

Control-Flow-Based Querying of Process Executions from Partially Ordered Event Data

Event logs, as viewed in process mining, contain event data describing the execution of operational processes. Most process mining techniques take an event log as input and generate insights about the underlying process by analyzing the data provided. Consequently, handling large volumes of event data is essential to apply process mining successfully. Traditionally, individual process executions are considered sequentially ordered process activities. However, process executions are increasingly viewed as partially ordered activities to more accurately reflect process behavior observed in reality, such as simultaneous execution of activities. Process executions comprising partially ordered activities may contain more complex activity patterns than sequence-based process executions. This paper presents a novel query language to call up process executions from event logs containing partially ordered activities. The query language allows users to specify complex ordering relations over activities, i.e., control flow constraints. Evaluating a query for a given log returns process executions satisfying the specified constraints. We demonstrate the implementation of the query language in a process mining tool and evaluate its performance on real-life event logs.

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arXiv2023

Discovering Sound Free-choice Workflow Nets With Non-block Structures

Process discovery aims to discover models that can explain the behaviors of event logs extracted from information systems. While various approaches have been proposed, only a few guarantee desirable properties such as soundness and free-choice. State-of-the-art approaches that exploit the representational bias of process trees to provide the guarantees are constrained to be block-structured.Such constructs limit the expressive power of the discovered models, i.e., only a subset of sound free-choice workflow nets can be discovered. To support a more flexible structural representation, we aim to discover process models that provide the same guarantees but also allow for non-block structures. Inspired by existing works that utilize synthesis rules from the free-choice nets theory, we propose an automatic approach that incrementally adds activities to an existing process model with predefined patterns. Playing by the rules ensures that the resulting models are always sound and free-choice. Furthermore, the discovered models are not restricted to block structures and are thus more flexible. The approach has been implemented in Python and tested using various real-life event logs. The experiments show that our approach can indeed discover models with competitive quality and more flexible structures compared to the existing approach.

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arXiv2022

Process Modeling and Conformance Checking in Healthcare: A COVID-19 Case Study

The discipline of process mining has a solid track record of successful applications to the healthcare domain. Within such research space, we conducted a case study related to the Intensive Care Unit (ICU) ward of the Uniklinik Aachen hospital in Germany. The aim of this work is twofold: developing a normative model representing the clinical guidelines for the treatment of COVID-19 patients, and analyzing the adherence of the observed behavior (recorded in the information system of the hospital) to such guidelines. We show that, through conformance checking techniques, it is possible to analyze the care process for COVID-19 patients, highlighting the main deviations from the clinical guidelines. The results provide physicians with useful indications for improving the process and ensuring service quality and patient satisfaction. We share the resulting model as an open-source BPMN file.

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arXiv2022

Resolving Uncertain Case Identifiers in Interaction Logs: A User Study

Modern software systems are able to record vast amounts of user actions, stored for later analysis. One of the main types of such user interaction data is click data: the digital trace of the actions of a user through the graphical elements of an application, website or software. While readily available, click data is often missing a case notion: an attribute linking events from user interactions to a specific process instance in the software. In this paper, we propose a neural network-based technique to determine a case notion for click data, thus enabling process mining and other process analysis techniques on user interaction data. We describe our method, show its scalability to datasets of large dimensions, and we validate its efficacy through a user study based on the segmented event log resulting from interaction data of a mobility sharing company. Interviews with domain experts in the company demonstrate that the case notion obtained by our method can lead to actionable process insights.

cs.HC↗
arXiv2022

High-Level Event Mining: A Framework

Process mining methods often analyze processes in terms of the individual end-to-end process runs. Process behavior, however, may materialize as a general state of many involved process components, which can not be captured by looking at the individual process instances. A more holistic state of the process can be determined by looking at the events that occur close in time and share common process capacities. In this work, we conceptualize such behavior using high-level events and propose a new framework for detecting and logging such high-level events. The output of our method is a new high-level event log, which collects all generated high-level events together with the newly assigned event attributes: activity, case, and timestamp. Existing process mining techniques can then be applied on the produced high-level event log to obtain further insights. Experiments on both simulated and real-life event data show that our method is able to automatically discover how system-level patterns such as high traffic and workload emerge, propagate and dissolve throughout the process.

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