arXiv subjects

X. Jessie Yang

Publications and source records attributed to X. Jessie Yang.

At least 19 recordsLinked to original sources

arXiv2026

A Linear Matching Bandit Approach to Online Multi-Human Multi-Robot Teaming

We address the problem of online multi-human multi-robot matching through the lens of a linear matching bandit framework, where a learner assigns robots with unknown features from a fixed pool to distinct sets of human agents over multiple rounds. To solve this problem, we propose LinMatch, an online learning algorithm that updates the confidence intervals of the unknown features and makes the optimistic matching under uncertainty. The contributions and novelty of this work are twofold. First, we recast the optimistic matching problem in each round as a linear program of maximum weighted matching, efficiently solvable by the celebrated Hungarian algorithm. Second, we provide novel bounds for matching with linear feature problems, showing that $Θ(\sqrt{T})$ is the optimal achievable regret with respect to the total number of rounds $T$. The proposed algorithm and bounds apply to a wide range of matching problems with applications beyond human-robot matching, such as housing allocation, recommendation systems, and more.

cs.LG↗

arXiv2025

Predicting Trust Dynamics Type Using Seven Personal Characteristics

This study aims to explore the associations between individuals' trust dynamics in automated/autonomous technologies and their personal characteristics, and to further examine whether personal characteristics can be used to predict a user's trust dynamics type. We conducted a human-subject experiment (N=130) in which participants performed a simulated surveillance task assisted by an automated threat detector. Using a pre-experimental survey covering 12 constructs and 28 dimensions, we collected data on participants' personal characteristics. Based on the experimental data, we performed k-means clustering and identified three trust dynamics types. Subsequently, we conducted one-way Analyses of Variance to evaluate differences among the three trust dynamics types in terms of personal characteristics, behaviors, performance, and post-experimental ratings. Participants were clustered into three groups, namely Bayesian decision makers, disbelievers, and oscillators. Results showed that the clusters differ significantly in seven personal characteristics: masculinity, positive affect, extraversion, neuroticism, intellect, performance expectancy, and high expectations. The disbelievers tend to have high neuroticism and low performance expectancy. The oscillators tend to have higher scores in masculinity, positive affect, extraversion, and intellect. We also found significant differences in behaviors, performance, and post-experimental ratings across the three groups. The disbelievers are the least likely to blindly follow the recommendations made by the automated threat detector. Based on the significant personal characteristics, we developed a decision tree model to predict the trust dynamics type with an accuracy of 70%. This model offers promising implications for identifying individuals whose trust dynamics may deviate from a Bayesian pattern.

cs.HC↗

arXiv2025

The Mediating Effects of Emotions on Trust through Risk Perception and System Performance in Automated Driving

Trust in automated vehicles (AVs) has traditionally been explored through a cognitive lens, but growing evidence highlights the significant role emotions play in shaping trust. This study investigates how risk perception and AV performance (error vs. no error) influence emotional responses and trust in AVs, using mediation analysis to examine the indirect effects of emotions. In this study, 70 participants (42 male, 28 female) watched real-life recorded videos of AVs operating with or without errors, coupled with varying levels of risk information (high, low, or none). They reported their anticipated emotional responses using 19 discrete emotion items, and trust was assessed through dispositional, learned, and situational trust measures. Factor analysis identified four key emotional components, namely hostility, confidence, anxiety, and loneliness, that were influenced by risk perception and AV performance. The linear mixed model showed that risk perception was not a significant predictor of trust, while performance and individual differences were. Mediation analysis revealed that confidence was a strong positive mediator, while hostile and anxious emotions negatively impacted trust. However, lonely emotions did not significantly mediate the relationship between AV performance and trust. The results show that real-time AV behavior is more influential on trust than pre-existing risk perceptions, indicating trust in AVs might be more experience-based than shaped by prior beliefs. Our findings also underscore the importance of fostering positive emotional responses for trust calibration, which has important implications for user experience design in automated driving.

cs.HC↗

arXiv2025

Conversational Explanations: Discussing Explainable AI with Non-AI Experts

Explainable AI (XAI) aims to provide insights into the decisions made by AI models. To date, most XAI approaches provide only one-time, static explanations, which cannot cater to users' diverse knowledge levels and information needs. Conversational explanations have been proposed as an effective method to customize XAI explanations. However, building conversational explanation systems is hindered by the scarcity of training data. Training with synthetic data faces two main challenges: lack of data diversity and hallucination in the generated data. To alleviate these issues, we introduce a repetition penalty to promote data diversity and exploit a hallucination detector to filter out untruthful synthetic conversation turns. We conducted both automatic and human evaluations on the proposed system, fEw-shot Multi-round ConvErsational Explanation (EMCEE). For automatic evaluation, EMCEE achieves relative improvements of 81.6% in BLEU and 80.5% in ROUGE compared to the baselines. EMCEE also mitigates the degeneration of data quality caused by training on synthetic data. In human evaluations (N=60), EMCEE outperforms baseline models and the control group in improving users' comprehension, acceptance, trust, and collaboration with static explanations by large margins. Through a fine-grained analysis of model responses, we further demonstrate that training on self-generated synthetic data improves the model's ability to generate more truthful and understandable answers, leading to better user interactions. To the best of our knowledge, this is the first conversational explanation method that can answer free-form user questions following static explanations.

cs.HC↗

arXiv2025

Learning Implicit Social Navigation Behavior using Deep Inverse Reinforcement Learning

This paper reports on learning a reward map for social navigation in dynamic environments where the robot can reason about its path at any time, given agents' trajectories and scene geometry. Humans navigating in dense and dynamic indoor environments often work with several implied social rules. A rule-based approach fails to model all possible interactions between humans, robots, and scenes. We propose a novel Smooth Maximum Entropy Deep Inverse Reinforcement Learning (S-MEDIRL) algorithm that can extrapolate beyond expert demos to better encode scene navigability from few-shot demonstrations. The agent learns to predict the cost maps reasoning on trajectory data and scene geometry. The agent samples a trajectory that is then executed using a local crowd navigation controller. We present results in a photo-realistic simulation environment, with a robot and a human navigating a narrow crossing scenario. The robot implicitly learns to exhibit social behaviors such as yielding to oncoming traffic and avoiding deadlocks. We compare the proposed approach to the popular model-based crowd navigation algorithm ORCA and a rule-based agent that exhibits yielding.

cs.RO↗

arXiv2024

May I Ask a Follow-up Question? Understanding the Benefits of Conversations in Neural Network Explainability

Research in explainable AI (XAI) aims to provide insights into the decision-making process of opaque AI models. To date, most XAI methods offer one-off and static explanations, which cannot cater to the diverse backgrounds and understanding levels of users. With this paper, we investigate if free-form conversations can enhance users' comprehension of static explanations, improve acceptance and trust in the explanation methods, and facilitate human-AI collaboration. Participants are presented with static explanations, followed by a conversation with a human expert regarding the explanations. We measure the effect of the conversation on participants' ability to choose, from three machine learning models, the most accurate one based on explanations and their self-reported comprehension, acceptance, and trust. Empirical results show that conversations significantly improve comprehension, acceptance, trust, and collaboration. Our findings highlight the importance of customized model explanations in the format of free-form conversations and provide insights for the future design of conversational explanations.

cs.HC↗

arXiv2024

Enabling Team of Teams: A Trust Inference and Propagation (TIP) Model in Multi-Human Multi-Robot Teams

Trust has been identified as a central factor for effective human-robot teaming. Existing literature on trust modeling predominantly focuses on dyadic human-autonomy teams where one human agent interacts with one robot. There is little, if not no, research on trust modeling in teams consisting of multiple human agents and multiple robotic agents. To fill this research gap, we present the trust inference and propagation (TIP) model for trust modeling in multi-human multi-robot teams. In a multi-human multi-robot team, we postulate that there exist two types of experiences that a human agent has with a robot: direct and indirect experiences. The TIP model presents a novel mathematical framework that explicitly accounts for both types of experiences. To evaluate the model, we conducted a human-subject experiment with 15 pairs of participants (${N=30}$). Each pair performed a search and detection task with two drones. Results show that our TIP model successfully captured the underlying trust dynamics and significantly outperformed a baseline model. To the best of our knowledge, the TIP model is the first mathematical framework for computational trust modeling in multi-human multi-robot teams.

cs.RO↗

arXiv2024

Value Alignment and Trust in Human-Robot Interaction: Insights from Simulation and User Study

With the advent of AI technologies, humans and robots are increasingly teaming up to perform collaborative tasks. To enable smooth and effective collaboration, the topic of value alignment (operationalized herein as the degree of dynamic goal alignment within a task) between the robot and the human is gaining increasing research attention. Prior literature on value alignment makes an inherent assumption that aligning the values of the robot with that of the human benefits the team. This assumption, however, has not been empirically verified. Moreover, prior literature does not account for human's trust in the robot when analyzing human-robot value alignment. Thus, a research gap needs to be bridged by answering two questions: How does alignment of values affect trust? Is it always beneficial to align the robot's values with that of the human? We present a simulation study and a human-subject study to answer these questions. Results from the simulation study show that alignment of values is important for trust when the overall risk level of the task is high. We also present an adaptive strategy for the robot that uses Inverse Reinforcement Learning (IRL) to match the values of the robot with those of the human during interaction. Our simulations suggest that such an adaptive strategy is able to maintain trust across the full spectrum of human values. We also present results from an empirical study that validate these findings from simulation. Results indicate that real-time personalized value alignment is beneficial to trust and perceived performance by the human when the robot does not have a good prior on the human's values.

cs.RO↗

arXiv2024

Towards Context-Aware Modeling of Situation Awareness in Conditionally Automated Driving

Maintaining adequate situation awareness (SA) is crucial for the safe operation of conditionally automated vehicles (AVs), which requires drivers to regain control during takeover (TOR) events. This study developed a predictive model for real-time assessment of driver SA using multimodal data (e.g., galvanic skin response, heart rate and eye tracking data, and driver characteristics) collected in a simulated driving environment. Sixty-seven participants experienced automated driving scenarios with TORs, with conditions varying in risk perception and the presence of automation errors. A LightGBM (Light Gradient Boosting Machine) model trained on the top 12 predictors identified by SHAP (SHapley Additive exPlanations) achieved promising performance with RMSE=0.89, MAE=0.71, and Corr=0.78. These findings have implications towards context-aware modeling of SA in conditionally automated driving, paving the way for safer and more seamless driver-AV interactions.

cs.HC↗

arXiv2023

Evaluating the Impact of Personalized Value Alignment in Human-Robot Interaction: Insights into Trust and Team Performance Outcomes

This paper examines the effect of real-time, personalized alignment of a robot's reward function to the human's values on trust and team performance. We present and compare three distinct robot interaction strategies: a non-learner strategy where the robot presumes the human's reward function mirrors its own, a non-adaptive-learner strategy in which the robot learns the human's reward function for trust estimation and human behavior modeling, but still optimizes its own reward function, and an adaptive-learner strategy in which the robot learns the human's reward function and adopts it as its own. Two human-subject experiments with a total number of 54 participants were conducted. In both experiments, the human-robot team searches for potential threats in a town. The team sequentially goes through search sites to look for threats. We model the interaction between the human and the robot as a trust-aware Markov Decision Process (trust-aware MDP) and use Bayesian Inverse Reinforcement Learning (IRL) to estimate the reward weights of the human as they interact with the robot. In Experiment 1, we start our learning algorithm with an informed prior of the human's values/goals. In Experiment 2, we start the learning algorithm with an uninformed prior. Results indicate that when starting with a good informed prior, personalized value alignment does not seem to benefit trust or team performance. On the other hand, when an informed prior is unavailable, alignment to the human's values leads to high trust and higher perceived performance while maintaining the same objective team performance.

cs.RO↗

arXiv2023

Human-robot Matching and Routing for Multi-robot Tour Guiding under Time Uncertainty

This work presents a framework for multi-robot tour guidance in a partially known environment with uncertainty, such as a museum. A simultaneous matching and routing problem (SMRP) is formulated to match the humans with robot guides according to their requested places of interest (POIs) and generate the routes for the robots according to uncertain time estimation. A large neighborhood search algorithm is developed to efficiently find sub-optimal low-cost solutions for the SMRP. The scalability and optimality of the multi-robot planner are evaluated computationally. The largest case tested involves 50 robots, 250 humans, and 50 POIs. A photo-realistic multi-robot simulation was developed to verify the tour guiding performance in an uncertain indoor environment.

cs.RO↗

arXiv2023

Effect of Adapting to Human Preferences on Trust in Human-Robot Teaming

We present the effect of adapting to human preferences on trust in a human-robot teaming task. The team performs a task in which the robot acts as an action recommender to the human. It is assumed that the behavior of the human and the robot is based on some reward function they try to optimize. We use a new human trust-behavior model that enables the robot to learn and adapt to the human's preferences in real-time during their interaction using Bayesian Inverse Reinforcement Learning. We present three strategies for the robot to interact with a human: a non-learner strategy, in which the robot assumes that the human's reward function is the same as the robot's, a non-adaptive learner strategy that learns the human's reward function for performance estimation, but still optimizes its own reward function, and an adaptive-learner strategy that learns the human's reward function for performance estimation and also optimizes this learned reward function. Results show that adapting to the human's reward function results in the highest trust in the robot.

cs.RO↗

arXiv2023

Reward Shaping for Building Trustworthy Robots in Sequential Human-Robot Interaction

Trust-aware human-robot interaction (HRI) has received increasing research attention, as trust has been shown to be a crucial factor for effective HRI. Research in trust-aware HRI discovered a dilemma -- maximizing task rewards often leads to decreased human trust, while maximizing human trust would compromise task performance. In this work, we address this dilemma by formulating the HRI process as a two-player Markov game and utilizing the reward-shaping technique to improve human trust while limiting performance loss. Specifically, we show that when the shaping reward is potential-based, the performance loss can be bounded by the potential functions evaluated at the final states of the Markov game. We apply the proposed framework to the experience-based trust model, resulting in a linear program that can be efficiently solved and deployed in real-world applications. We evaluate the proposed framework in a simulation scenario where a human-robot team performs a search-and-rescue mission. The results demonstrate that the proposed framework successfully modifies the robot's optimal policy, enabling it to increase human trust at a minimal task performance cost.

cs.RO↗

arXiv2023

Building Trust Profiles in Conditionally Automated Driving

Trust is crucial for ensuring the safety, security, and widespread adoption of automated vehicles (AVs), and if trust is lacking, drivers and the public may not be willing to use them. This research seeks to investigate trust profiles in order to create personalized experiences for drivers in AVs. This technique helps in better understanding drivers' dynamic trust from a persona's perspective. The study was conducted in a driving simulator where participants were requested to take over control from automated driving in three conditions that included a control condition, a false alarm condition, and a miss condition with eight takeover requests (TORs) in different scenarios. Drivers' dispositional trust, initial learned trust, dynamic trust, personality, and emotions were measured. We identified three trust profiles (i.e., believers, oscillators, and disbelievers) using a K-means clustering model. In order to validate this model, we built a multinomial logistic regression model based on SHAP explainer that selected the most important features to predict the trust profiles with an F1-score of 0.90 and accuracy of 0.89. We also discussed how different individual factors influenced trust profiles which helped us understand trust dynamics better from a persona's perspective. Our findings have important implications for designing a personalized in-vehicle trust monitoring and calibrating system to adjust drivers' trust levels in order to improve safety and experience in automated driving.

cs.HC↗

arXiv2023

Investigating HMIs to Foster Communications between Conventional Vehicles and Autonomous Vehicles in Intersections

In mixed traffic environments that involve conventional vehicles (CVs) and autonomous vehicles (AVs), it is crucial for CV drivers to maintain an appropriate level of situation awareness to ensure safe and efficient interactions with AVs. This study investigates how AV communication through human-machine interfaces (HMIs) affects CV drivers' situation awareness (SA) in mixed traffic environments, especially at intersections. Initially, we designed eight HMI concepts through a human-centered design process. The two highest-rated concepts were selected for implementation as external and internal HMIs (eHMIs and iHMIs). Subsequently, we designed a within-subjects experiment with three conditions, a control condition without any communication HMI, and two treatment conditions utilizing eHMIs and iHMIs as communication means. We investigated the effects of these conditions on 50 participants acting as CV drivers in a virtual environment (VR) driving simulator. Self-reported assessments and eye-tracking measures were employed to evaluate participants' situation awareness, trust, acceptance, and mental workload. Results indicated that the iHMI condition resulted in superior SA among participants and improved trust in AV compared to the control and eHMI conditions. Additionally, iHMI led to a comparatively lower increase in mental workload compared to the other two conditions. Our study contributes to the development of effective AV-CV communications and has the potential to inform the design of future AV systems.

cs.HC↗

arXiv2023

TIP: A Trust Inference and Propagation Model in Multi-Human Multi-Robot Teams

Trust has been identified as a central factor for effective human-robot teaming. Existing literature on trust modeling predominantly focuses on dyadic human-autonomy teams where one human agent interacts with one robot. There is little, if not no, research on trust modeling in teams consisting of multiple human agents and multiple robotic agents. To fill this research gap, we present the trust inference and propagation (TIP) model for trust modeling in multi-human multi-robot teams. We assert that in a multi-human multi-robot team, there exist two types of experiences that any human agent has with any robot: direct and indirect experiences. The TIP model presents a novel mathematical framework that explicitly accounts for both types of experiences. To evaluate the model, we conducted a human-subject experiment with 15 pairs of participants (N=30). Each pair performed a search and detection task with two drones. Results show that our TIP model successfully captured the underlying trust dynamics and significantly outperformed a baseline model. To the best of our knowledge, the TIP model is the first mathematical framework for computational trust modeling in multi-human multi-robot teams.

cs.RO↗

arXiv2022

Real-time Trust Prediction in Conditionally Automated Driving Using Physiological Measures

Trust calibration presents a main challenge during the interaction between drivers and automated vehicles (AVs). In order to calibrate trust, it is important to measure drivers' trust in real time. One possible method is through modeling its dynamic changes using machine learning models and physiological measures. In this paper, we proposed a technique based on machine learning models to predict drivers' dynamic trust in conditional AVs using physiological measurements in real time. We conducted the study in a driving simulator where participants were requested to take over control from automated driving in three conditions that included a control condition, a false alarm condition, a miss condition with eight takeover requests (TORs) in different scenarios. Drivers' physiological measures were recorded during the experiment, including galvanic skin response (GSR), heart rate (HR) indices, and eye-tracking metrics. Using five machine learning models, we found that eXtreme Gradient Boosting (XGBoost) performed the best and was able to predict drivers' trust in real time with an f1-score of 89.1%. Our findings provide good implications on how to design an in-vehicle trust monitoring system to calibrate drivers' trust to facilitate interaction between the driver and the AV in real time.

cs.HC↗

arXiv2022

Providers-Clients-Robots: Framework for spatial-semantic planning for shared understanding in human-robot interaction

This paper develops a novel framework called Providers-Clients-Robots (PCR), applicable to socially assistive robots that support research on shared understanding in human-robot interactions. Providers, Clients, and Robots share an actionable and intuitive representation of the environment to create plans that best satisfy the combined needs of all parties. The plans are formed via interaction between the Client and the Robot based on a previously built multi-modal navigation graph. The explainable environmental representation in the form of a navigation graph is constructed collaboratively between Providers and Robots prior to interaction with Clients. We develop a realization of the proposed framework to create a spatial-semantic representation of an indoor environment autonomously. Moreover, we develop a planner that takes in constraints from Providers and Clients of the establishment and dynamically plans a sequence of visits to each area of interest. Evaluations show that the proposed realization of the PCR framework can successfully make plans while satisfying the specified time budget and sequence constraints and outperforming the greedy baseline.

cs.RO↗