arXiv subjects

Xiaolan Wang

Publications and source records attributed to Xiaolan Wang.

16 recordsLinked to original sources

arXiv2024

Noisy Pairing and Partial Supervision for Stylized Opinion Summarization

Opinion summarization research has primarily focused on generating summaries reflecting important opinions from customer reviews without paying much attention to the writing style. In this paper, we propose the stylized opinion summarization task, which aims to generate a summary of customer reviews in the desired (e.g., professional) writing style. To tackle the difficulty in collecting customer and professional review pairs, we develop a non-parallel training framework, Noisy Pairing and Partial Supervision (NAPA), which trains a stylized opinion summarization system from non-parallel customer and professional review sets. We create a benchmark ProSum by collecting customer and professional reviews from Yelp and Michelin. Experimental results on ProSum and FewSum demonstrate that our non-parallel training framework consistently improves both automatic and human evaluations, successfully building a stylized opinion summarization model that can generate professionally-written summaries from customer reviews. The code is available at https://github.com/megagonlabs/napa

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arXiv2022

Summarizing Community-based Question-Answer Pairs

Community-based Question Answering (CQA), which allows users to acquire their desired information, has increasingly become an essential component of online services in various domains such as E-commerce, travel, and dining. However, an overwhelming number of CQA pairs makes it difficult for users without particular intent to find useful information spread over CQA pairs. To help users quickly digest the key information, we propose the novel CQA summarization task that aims to create a concise summary from CQA pairs. To this end, we first design a multi-stage data annotation process and create a benchmark dataset, CoQASUM, based on the Amazon QA corpus. We then compare a collection of extractive and abstractive summarization methods and establish a strong baseline approach DedupLED for the CQA summarization task. Our experiment further confirms two key challenges, sentence-type transfer and deduplication removal, towards the CQA summarization task. Our data and code are publicly available.

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arXiv2022

Beyond Opinion Mining: Summarizing Opinions of Customer Reviews

Customer reviews are vital for making purchasing decisions in the Information Age. Such reviews can be automatically summarized to provide the user with an overview of opinions. In this tutorial, we present various aspects of opinion summarization that are useful for researchers and practitioners. First, we will introduce the task and major challenges. Then, we will present existing opinion summarization solutions, both pre-neural and neural. We will discuss how summarizers can be trained in the unsupervised, few-shot, and supervised regimes. Each regime has roots in different machine learning methods, such as auto-encoding, controllable text generation, and variational inference. Finally, we will discuss resources and evaluation methods and conclude with the future directions. This three-hour tutorial will provide a comprehensive overview over major advances in opinion summarization. The listeners will be well-equipped with the knowledge that is both useful for research and practical applications.

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arXiv2022

Comparative Opinion Summarization via Collaborative Decoding

Opinion summarization focuses on generating summaries that reflect popular subjective information expressed in multiple online reviews. While generated summaries offer general and concise information about a particular hotel or product, the information may be insufficient to help the user compare multiple different choices. Thus, the user may still struggle with the question "Which one should I pick?" In this paper, we propose the comparative opinion summarization task, which aims at generating two contrastive summaries and one common summary from two different candidate sets of reviews. We develop a comparative summarization framework CoCoSum, which consists of two base summarization models that jointly generate contrastive and common summaries. Experimental results on a newly created benchmark CoCoTrip show that CoCoSum can produce higher-quality contrastive and common summaries than state-of-the-art opinion summarization models. The dataset and code are available at https://github.com/megagonlabs/cocosum

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arXiv2021

Convex Aggregation for Opinion Summarization

Recent advances in text autoencoders have significantly improved the quality of the latent space, which enables models to generate grammatical and consistent text from aggregated latent vectors. As a successful application of this property, unsupervised opinion summarization models generate a summary by decoding the aggregated latent vectors of inputs. More specifically, they perform the aggregation via simple average. However, little is known about how the vector aggregation step affects the generation quality. In this study, we revisit the commonly used simple average approach by examining the latent space and generated summaries. We found that text autoencoders tend to generate overly generic summaries from simply averaged latent vectors due to an unexpected $L_2$-norm shrinkage in the aggregated latent vectors, which we refer to as summary vector degeneration. To overcome this issue, we develop a framework Coop, which searches input combinations for the latent vector aggregation using input-output word overlap. Experimental results show that Coop successfully alleviates the summary vector degeneration issue and establishes new state-of-the-art performance on two opinion summarization benchmarks. Code is available at \url{https://github.com/megagonlabs/coop}.

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arXiv2021

Constructing Explainable Opinion Graphs from Review

The Web is a major resource of both factual and subjective information. While there are significant efforts to organize factual information into knowledge bases, there is much less work on organizing opinions, which are abundant in subjective data, into a structured format. We present ExplainIt, a system that extracts and organizes opinions into an opinion graph, which are useful for downstream applications such as generating explainable review summaries and facilitating search over opinion phrases. In such graphs, a node represents a set of semantically similar opinions extracted from reviews and an edge between two nodes signifies that one node explains the other. ExplainIt mines explanations in a supervised method and groups similar opinions together in a weakly supervised way before combining the clusters of opinions together with their explanation relationships into an opinion graph. We experimentally demonstrate that the explanation relationships generated in the opinion graph are of good quality and our labeled datasets for explanation mining and grouping opinions are publicly available.

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arXiv2020

Extractive Opinion Summarization in Quantized Transformer Spaces

We present the Quantized Transformer (QT), an unsupervised system for extractive opinion summarization. QT is inspired by Vector-Quantized Variational Autoencoders, which we repurpose for popularity-driven summarization. It uses a clustering interpretation of the quantized space and a novel extraction algorithm to discover popular opinions among hundreds of reviews, a significant step towards opinion summarization of practical scope. In addition, QT enables controllable summarization without further training, by utilizing properties of the quantized space to extract aspect-specific summaries. We also make publicly available SPACE, a large-scale evaluation benchmark for opinion summarizers, comprising general and aspect-specific summaries for 50 hotels. Experiments demonstrate the promise of our approach, which is validated by human studies where judges showed clear preference for our method over competitive baselines.

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arXiv2020

Deep or Simple Models for Semantic Tagging? It Depends on your Data [Experiments]

Semantic tagging, which has extensive applications in text mining, predicts whether a given piece of text conveys the meaning of a given semantic tag. The problem of semantic tagging is largely solved with supervised learning and today, deep learning models are widely perceived to be better for semantic tagging. However, there is no comprehensive study supporting the popular belief. Practitioners often have to train different types of models for each semantic tagging task to identify the best model. This process is both expensive and inefficient. We embark on a systematic study to investigate the following question: Are deep models the best performing model for all semantic tagging tasks? To answer this question, we compare deep models against "simple models" over datasets with varying characteristics. Specifically, we select three prevalent deep models (i.e. CNN, LSTM, and BERT) and two simple models (i.e. LR and SVM), and compare their performance on the semantic tagging task over 21 datasets. Results show that the size, the label ratio, and the label cleanliness of a dataset significantly impact the quality of semantic tagging. Simple models achieve similar tagging quality to deep models on large datasets, but the runtime of simple models is much shorter. Moreover, simple models can achieve better tagging quality than deep models when targeting datasets show worse label cleanliness and/or more severe imbalance. Based on these findings, our study can systematically guide practitioners in selecting the right learning model for their semantic tagging task.

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arXiv2020

OpinionDigest: A Simple Framework for Opinion Summarization

We present OpinionDigest, an abstractive opinion summarization framework, which does not rely on gold-standard summaries for training. The framework uses an Aspect-based Sentiment Analysis model to extract opinion phrases from reviews, and trains a Transformer model to reconstruct the original reviews from these extractions. At summarization time, we merge extractions from multiple reviews and select the most popular ones. The selected opinions are used as input to the trained Transformer model, which verbalizes them into an opinion summary. OpinionDigest can also generate customized summaries, tailored to specific user needs, by filtering the selected opinions according to their aspect and/or sentiment. Automatic evaluation on Yelp data shows that our framework outperforms competitive baselines. Human studies on two corpora verify that OpinionDigest produces informative summaries and shows promising customization capabilities.

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arXiv2020

Enhancing Review Comprehension with Domain-Specific Commonsense

Review comprehension has played an increasingly important role in improving the quality of online services and products and commonsense knowledge can further enhance review comprehension. However, existing general-purpose commonsense knowledge bases lack sufficient coverage and precision to meaningfully improve the comprehension of domain-specific reviews. In this paper, we introduce xSense, an effective system for review comprehension using domain-specific commonsense knowledge bases (xSense KBs). We show that xSense KBs can be constructed inexpensively and present a knowledge distillation method that enables us to use xSense KBs along with BERT to boost the performance of various review comprehension tasks. We evaluate xSense over three review comprehension tasks: aspect extraction, aspect sentiment classification, and question answering. We find that xSense outperforms the state-of-the-art models for the first two tasks and improves the baseline BERT QA model significantly, demonstrating the usefulness of incorporating commonsense into review comprehension pipelines. To facilitate future research and applications, we publicly release three domain-specific knowledge bases and a domain-specific question answering benchmark along with this paper.

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arXiv2020

Snippext: Semi-supervised Opinion Mining with Augmented Data

Online services are interested in solutions to opinion mining, which is the problem of extracting aspects, opinions, and sentiments from text. One method to mine opinions is to leverage the recent success of pre-trained language models which can be fine-tuned to obtain high-quality extractions from reviews. However, fine-tuning language models still requires a non-trivial amount of training data. In this paper, we study the problem of how to significantly reduce the amount of labeled training data required in fine-tuning language models for opinion mining. We describe Snippext, an opinion mining system developed over a language model that is fine-tuned through semi-supervised learning with augmented data. A novelty of Snippext is its clever use of a two-prong approach to achieve state-of-the-art (SOTA) performance with little labeled training data through: (1) data augmentation to automatically generate more labeled training data from existing ones, and (2) a semi-supervised learning technique to leverage the massive amount of unlabeled data in addition to the (limited amount of) labeled data. We show with extensive experiments that Snippext performs comparably and can even exceed previous SOTA results on several opinion mining tasks with only half the training data required. Furthermore, it achieves new SOTA results when all training data are leveraged. By comparison to a baseline pipeline, we found that Snippext extracts significantly more fine-grained opinions which enable new opportunities of downstream applications.

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arXiv2019

Explain3D: Explaining Disagreements in Disjoint Datasets

Data plays an important role in applications, analytic processes, and many aspects of human activity. As data grows in size and complexity, we are met with an imperative need for tools that promote understanding and explanations over data-related operations. Data management research on explanations has focused on the assumption that data resides in a single dataset, under one common schema. But the reality of today's data is that it is frequently un-integrated, coming from different sources with different schemas. When different datasets provide different answers to semantically similar questions, understanding the reasons for the discrepancies is challenging and cannot be handled by the existing single-dataset solutions. In this paper, we propose Explain3D, a framework for explaining the disagreements across disjoint datasets (3D). Explain3D focuses on identifying the reasons for the differences in the results of two semantically similar queries operating on two datasets with potentially different schemas. Our framework leverages the queries to perform a semantic mapping across the relevant parts of their provenance; discrepancies in this mapping point to causes of the queries' differences. Exploiting the queries gives Explain3D an edge over traditional schema matching and record linkage techniques, which are query-agnostic. Our work makes the following contributions: (1) We formalize the problem of deriving optimal explanations for the differences of the results of semantically similar queries over disjoint datasets. (2) We design a 3-stage framework for solving the optimal explanation problem. (3) We develop a smart-partitioning optimizer that improves the efficiency of the framework by orders of magnitude. (4)~We experiment with real-world and synthetic data to demonstrate that Explain3D can derive precise explanations efficiently.

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arXiv2019

Voyageur: An Experiential Travel Search Engine

We describe Voyageur, which is an application of experiential search to the domain of travel. Unlike traditional search engines for online services, experiential search focuses on the experiential aspects of the service under consideration. In particular, Voyageur needs to handle queries for subjective aspects of the service (e.g., quiet hotel, friendly staff) and combine these with objective attributes, such as price and location. Voyageur also highlights interesting facts and tips about the services the user is considering to provide them with further insights into their choices.

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arXiv2018

Scalable Semantic Querying of Text

We present the KOKO system that takes declarative information extraction to a new level by incorporating advances in natural language processing techniques in its extraction language. KOKO is novel in that its extraction language simultaneously supports conditions on the surface of the text and on the structure of the dependency parse tree of sentences, thereby allowing for more refined extractions. KOKO also supports conditions that are forgiving to linguistic variation of expressing concepts and allows to aggregate evidence from the entire document in order to filter extractions. To scale up, KOKO exploits a multi-indexing scheme and heuristics for efficient extractions. We extensively evaluate KOKO over publicly available text corpora. We show that KOKO indices take up the smallest amount of space, are notably faster and more effective than a number of prior indexing schemes. Finally, we demonstrate KOKO's scale up on a corpus of 5 million Wikipedia articles.

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arXiv2016

QFix: Diagnosing errors through query histories

Data-driven applications rely on the correctness of their data to function properly and effectively. Errors in data can be incredibly costly and disruptive, leading to loss of revenue, incorrect conclusions, and misguided policy decisions. While data cleaning tools can purge datasets of many errors before the data is used, applications and users interacting with the data can introduce new errors. Subsequent valid updates can obscure these errors and propagate them through the dataset causing more discrepancies. Even when some of these discrepancies are discovered, they are often corrected superficially, on a case-by-case basis, further obscuring the true underlying cause, and making detection of the remaining errors harder. In this paper, we propose QFix, a framework that derives explanations and repairs for discrepancies in relational data, by analyzing the effect of queries that operated on the data and identifying potential mistakes in those queries. QFix is flexible, handling scenarios where only a subset of the true discrepancies is known, and robust to different types of update workloads. We make four important contributions: (a) we formalize the problem of diagnosing the causes of data errors based on the queries that operated on and introduced errors to a dataset; (b) we develop exact methods for deriving diagnoses and fixes for identified errors using state-of-the-art tools; (c) we present several optimization techniques that improve our basic approach without compromising accuracy, and (d) we leverage a tradeoff between accuracy and performance to scale diagnosis to large datasets and query logs, while achieving near-optimal results. We demonstrate the effectiveness of QFix through extensive evaluation over benchmark and synthetic data.

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arXiv2012

sDTW: Computing DTW Distances using Locally Relevant Constraints based on Salient Feature Alignments

Many applications generate and consume temporal data and retrieval of time series is a key processing step in many application domains. Dynamic time warping (DTW) distance between time series of size N and M is computed relying on a dynamic programming approach which creates and fills an NxM grid to search for an optimal warp path. Since this can be costly, various heuristics have been proposed to cut away the potentially unproductive portions of the DTW grid. In this paper, we argue that time series often carry structural features that can be used for identifying locally relevant constraints to eliminate redundant work. Relying on this observation, we propose salient feature based sDTW algorithms which first identify robust salient features in the given time series and then find a consistent alignment of these to establish the boundaries for the warp path search. More specifically, we propose alternative fixed core&adaptive width, adaptive core&fixed width, and adaptive core&adaptive width strategies which enforce different constraints reflecting the high level structural characteristics of the series in the data set. Experiment results show that the proposed sDTW algorithms help achieve much higher accuracy in DTWcomputation and time series retrieval than fixed core & fixed width algorithms that do not leverage local features of the given time series.

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