Xuyu Yang | Searcharxiv

arXiv2026

Health Inquiry with AI: How Empathetic Expression and Conversational Contexts Shape Users' Communicative Acts

As online health information-seeking shifts to conversational AI, high-quality information retrieval increasingly relies on users' ``communicative acts''(proactively sharing and seeking information)---similar to how effective diagnosis and personalized guidance are elicited in patient-clinician communication. Drawing on health communication research, this study examines how a chatbot's modality of empathetic expression (Verbal, Visual, Multimodal) and the conversational context (General, Sensitive, Mental Health) influence these acts through a 2 x 2 x 3 within-subjects experiment (N = 48). The results revealed that while verbal and multimodal empathy significantly increased reply length, communicative acts were largely shaped by conversational context, with Sensitive context triggering more question-asking and Mental Health context leading to heightened concerns, assertive responses, and unprompted information disclosure. Combined with qualitative findings, we discuss design implications for building context-sensitive AI health inquiry systems that can encourage active user participation.

cs.HC↗

arXiv2025

Rambler in the Wild: A Diary Study of LLM-Assisted Writing With Speech

Speech-to-text technologies have been shown to improve text input efficiency and potentially lower the barriers to writing. Recent LLM-assisted dictation tools aim to support writing with speech by bridging the gaps between speaking and traditional writing. This case study reports on the real-world writing experiences of twelve academic or creative writers using one such tool, Rambler, to write various pieces such as blog posts, diaries, screenplays, notes, or fictional stories, etc. Through a ten-day diary study, we identified the participants' in-context writing strategies using Rambler, such as how they expanded from an outline or organized their loose thoughts for different writing goals. The interviews uncovered the psychological and productivity affordances of writing with speech, pointing to future directions of designing for this writing modality and the utilization of AI support.

cs.HC↗