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Yaxing Yao

Publications and source records attributed to Yaxing Yao.

At least 19 recordsLinked to original sources

Beyond Harassment: Exploring the Harm Experienced by People with Disabilities in Social Virtual Reality

People with disabilities (PWD) are increasingly engaging in social virtual reality (VR) platforms, where immersive and embodied interactions can intensify negative experiences. While prior work has examined harassment in VR, little is known about the harms experienced by PWD and the perceived severity associated with different harassment and disability types. Unlike harassment, which represents behaviors, harm is more critical to designing effective protections, as it reflects the consequences and impact; the realism of VR and the vulnerability resulting from disability identity can further amplify such impact. To characterize and model harms for PWD, we conducted a literature review, followed by an online survey with 67 PWD to understand participants' harassment experiences and resulting harms in social VR. We identified 19 types of harm in 5 categories, and reported the severity perception of each type of harm. Finally, we analyzed our results from the critical disability theory perspective, summarized the uniqueness of harm in social VR, and discussed design implications for specialized safety mechanisms that mitigate harm for PWD.

cs.HC

Safety vs. Social Image: Co-Designing Protection Mechanisms Against Ableist Harassment with People with Disabilities in Social Virtual Reality

People with disabilities (PWD) increasingly use avatars to express disability identities in social virtual reality (VR), but greater visibility also invites targeted harassment. Existing safety features are often insufficient, overlooking PWD's experiences and needs. To address this gap, we co-designed protection mechanisms with 11 PWD to reveal their values and needs. Our research employed a social lens to interpret harassment behaviors and protection mechanisms. Inspired by Hall's Proxemics Theory that interpersonal distances indicate social intent and boundaries, we divided social VR spaces into four proxemic zones (Intimate, Personal, Social, and Public) and used them to structure our protection mechanism co-design. We also provided different protection mechanism probes (Inform, Educate, Consent, and Combat) to elicit participant preferences. Our study highlighted the role of social proximity in shaping PWD's harassment perception and protection preferences and revealing PWD's unique social values and needs (e.g., managing harassment with optimism and resilience, prioritizing social image over safety). We proposed design recommendations for protection mechanisms that protect PWD while maintaining their desired social images.

cs.HC

Privy: From Fine Print to Fair Practice in Privacy Rights Exercise

Privacy regulations such as the CCPA and GDPR grant individuals rights over their personal data, yet it remains challenging for most users to exercise them in practice due to vague policy interpretation and unapproachable settings on web interfaces. We introduce Privy, an LLM-powered browser assistant that guides users through exercising their privacy rights on websites. Privy automatically analyzes a website's privacy policy and surfaces the specific rights available as action labels in a side panel. When a user selects a right, Privy provides step-by-step guidance and navigation, presenting direct links, generating email templates, or guiding form completion. Users can also request on-demand policy evidence and rights education to enhance their literacy. A technical evaluation across 14 websites shows that Privy extracts rights with high precision (0.979) and completes 96.3\% of privacy tasks in an average of 3.2 steps. A user study (N=15) also demonstrates the overall high-level of perceived helpfulness among users. Our findings suggest that comprehension and usability are not two separate challenges but a single interaction problem, and that effective privacy support requires integration of policy understanding and privacy actions. We offer design suggestions for future privacy assistants.

cs.HC

Comparing Human Oversight Strategies for Computer-Use Agents

LLM-powered computer-use agents (CUAs) are shifting users from direct manipulation to supervisory coordination. Existing oversight mechanisms, however, have largely been studied as isolated interface features, making broader oversight strategies difficult to compare. We conceptualize CUA oversight as a structural coordination problem defined by delegation structure and engagement level, and use this lens to compare four oversight strategies in a mixed-methods study with 48 participants in a live web environment. Our results show that oversight strategy more reliably shaped users' exposure to problematic actions than their ability to correct them once visible. Plan-based strategies were associated with lower rates of agent problematic-action occurrence, but not equally strong gains in runtime intervention success once such actions became visible. On subjective measures, no single strategy was uniformly best, and the clearest context-sensitive differences appeared in trust. Qualitative findings further suggest that intervention depended not only on what controls users retained, but on whether risky moments became legible as requiring judgment during execution. These findings suggest that effective CUA oversight is not achieved by maximizing human involvement alone. Instead, it depends on how supervision is structured to surface decision-critical moments and support their recognition in time for meaningful intervention.

cs.HC

Understanding Parents' Desires in Moderating Children's Interactions with GenAI Chatbots through LLM-Generated Probes

This paper studies how parents want to moderate children's interactions with Generative AI chatbots, with the goal of informing the design of future GenAI parental control tools. We first used an LLM to generate synthetic child-GenAI chatbot interaction scenarios and worked with four parents to validate their realism. From this dataset, we carefully selected 12 diverse examples that evoked varying levels of concern and were rated the most realistic. Each example included a prompt and a GenAI chatbot response. We presented these to parents (N=24) and asked whether they found them concerning, why, and how they would prefer the responses to be modified and communicated. Our findings reveal three key insights: (1) parents express concern about interactions that current GenAI chatbot parental controls neglect; (2) parents want fine-grained transparency and moderation at the conversation level; and (3) parents need personalized controls that adapt to their desired strategies and children's ages.

cs.HC

Beyond Crash: Hijacking Your Autonomous Vehicle for Fun and Profit

Autonomous Vehicles (AVs), especially vision-based AVs, are rapidly being deployed without human operators. As AVs operate in safety-critical environments, understanding their robustness in an adversarial environment is an important research problem. Prior physical adversarial attacks on vision-based autonomous vehicles predominantly target immediate safety failures (e.g., a crash, a traffic-rule violation, or a transient lane departure) by inducing a short-lived perception or control error. This paper shows a qualitatively different risk: a long-horizon route integrity compromise, where an attacker gradually steers a victim AV away from its intended route and into an attacker-chosen destination while the victim continues to drive ``normally.'' This will not pose a danger to the victim vehicle itself, but also to potential passengers sitting inside the vehicle, who may not notice the route changes. In this paper, we design and implement the first adversarial framework, called JackZebra, which performs route-level hijacking of a vision-based end-to-end driving stack using a physically plausible attacker vehicle with a reconfigurable display and a camera sensor mounted on the rear. The central challenge is temporal persistence: adversarial influence must remain effective in changing viewpoints, lighting, weather, traffic, and the victim's continual replanning -- without triggering conspicuous failures. Our key insight is to treat route hijacking as a closed-loop control problem and to convert adversarial patches into steering primitives that can be selected online via an interactive adjustment loop based on observed victim behavior using the rear camera. Our evaluations in both simulated and real-world scenarios show that JackZebra can successfully hijack victim vehicles to deviate from original routes and stop at places designated by the adversary with a high success rate.

cs.CR

PriviSense: A Frida-Based Framework for Multi-Sensor Spoofing on Android

Mobile apps increasingly rely on real-time sensor and system data to adapt their behavior to user context. While emulators and instrumented builds offer partial solutions, they often fail to support reproducible testing of context-sensitive app behavior on physical devices. We present PriviSense, a Frida-based, on-device toolkit for runtime spoofing of sensor and system signals on rooted Android devices. PriviSense can script and inject time-varying sensor streams (accelerometer, gyroscope, step counter) and system values (battery level, system time, device metadata) into unmodified apps, enabling reproducible on-device experiments without emulators or app rewrites. Our demo validates real-time spoofing on a rooted Android device across five representative sensor-visualization apps. By supporting scriptable and reversible manipulation of these values, PriviSense facilitates testing of app logic, uncovering of context-based behaviors, and privacy-focused analysis. To ensure ethical use, the code is shared upon request with verified researchers. Tool Guide: How to Run PriviSense on Rooted Android https://bit.ly/privisense-guide Demonstration video: https://www.youtube.com/watch?v=4Qwnogcc3pw

cs.SE

How do we measure privacy in text? A survey of text anonymization metrics

In this work, we aim to clarify and reconcile metrics for evaluating privacy protection in text through a systematic survey. Although text anonymization is essential for enabling NLP research and model development in domains with sensitive data, evaluating whether anonymization methods sufficiently protect privacy remains an open challenge. In manually reviewing 47 papers that report privacy metrics, we identify and compare six distinct privacy notions, and analyze how the associated metrics capture different aspects of privacy risk. We then assess how well these notions align with legal privacy standards (HIPAA and GDPR), as well as user-centered expectations grounded in HCI studies. Our analysis offers practical guidance on navigating the landscape of privacy evaluation approaches further and highlights gaps in current practices. Ultimately, we aim to facilitate more robust, comparable, and legally aware privacy evaluations in text anonymization.

cs.CL

Beyond Permissions: Investigating Mobile Personalization with Simulated Personas

Mobile applications increasingly rely on sensor data to infer user context and deliver personalized experiences. Yet the mechanisms behind this personalization remain opaque to users and researchers alike. This paper presents a sandbox system that uses sensor spoofing and persona simulation to audit and visualize how mobile apps respond to inferred behaviors. Rather than treating spoofing as adversarial, we demonstrate its use as a tool for behavioral transparency and user empowerment. Our system injects multi-sensor profiles - generated from structured, lifestyle-based personas - into Android devices in real time, enabling users to observe app responses to contexts such as high activity, location shifts, or time-of-day changes. With automated screenshot capture and GPT-4 Vision-based UI summarization, our pipeline helps document subtle personalization cues. Preliminary findings show measurable app adaptations across fitness, e-commerce, and everyday service apps such as weather and navigation. We offer this toolkit as a foundation for privacy-enhancing technologies and user-facing transparency interventions.

cs.HC

Teaching Data Science Students to Sketch Privacy Designs through Heuristics (Extended Technical Report)

Recent studies reveal that experienced data practitioners often draw sketches to facilitate communication around privacy design concepts. However, there is limited understanding of how we can help novice students develop such communication skills. This paper studies methods for lowering novice data science students' barriers to creating high-quality privacy sketches. We first conducted a need-finding study (N=12) to identify barriers students face when sketching privacy designs. We then used a human-centered design approach to guide the method development, culminating in three simple, text-based heuristics. Our user studies with 24 data science students revealed that simply presenting three heuristics to the participants at the beginning of the study can enhance the coverage of privacy-related design decisions in sketches, reduce the mental effort required for creating sketches, and improve the readability of the final sketches.

cs.HC

PrivacyMotiv: Vulnerability-Centered Persona Journeys for Empathic Privacy Reviews in UX Design

UX professionals routinely conduct design reviews, yet privacy concerns are often overlooked, not only due to limited tools, but more fundamentally from low intrinsic motivation, driven by limited privacy knowledge, weak empathy for unexpectedly affected users, and low autonomy in identifying harms. We present PrivacyMotiv, an LLM-powered system that generates vulnerability-centered personas, persona journey stories, and traceable design diagnoses grounded in lo-fi user flows to support privacy-oriented UX design review. In a within-subjects study with professional UX practitioners (N=16), PrivacyMotiv significantly improved empathy, intrinsic motivation, and perceived usefulness, with participants identifying 59% more privacy issues and proposing 70% more redesign solutions compared to self-proposed methods. This work contributes empirical insight into motivational barriers in privacy-aware UX and a structured, narrative-driven approach for integrating privacy review into early-stage UX practice.

cs.CR

Towards Human-Centered RegTech: Unpacking Professionals' Strategies and Needs for Using LLMs Safely

Large Language Models are profoundly changing work patterns in high-risk professional domains, yet their application also introduces severe and underexplored compliance risks. To investigate this issue, we conducted semi-structured interviews with 24 highly-skilled knowledge workers from industries such as law, healthcare, and finance. The study found that these experts are commonly concerned about sensitive information leakage, intellectual property infringement, and uncertainty regarding the quality of model outputs. In response, they spontaneously adopt various mitigation strategies, such as actively distorting input data and limiting the details in their prompts. However, the effectiveness of these spontaneous efforts is limited due to a lack of specific compliance guidance and training for Large Language Models. Our research reveals a significant gap between current NLP tools and the actual compliance needs of experts. This paper positions these valuable empirical findings as foundational work for building the next generation of Human-Centered, Compliance-Driven Natural Language Processing for Regulatory Technology (RegTech), providing a critical human-centered perspective and design requirements for engineering NLP systems that can proactively support expert compliance workflows.

cs.HC

Dark Patterns Meet GUI Agents: LLM Agent Susceptibility to Manipulative Interfaces and the Role of Human Oversight

The dark patterns, deceptive interface designs manipulating user behaviors, have been extensively studied for their effects on human decision-making and autonomy. Yet, with the rising prominence of LLM-powered GUI agents that automate tasks from high-level intents, understanding how dark patterns affect agents is increasingly important. We present a two-phase empirical study examining how agents, human participants, and human-AI teams respond to 16 types of dark patterns across diverse scenarios. Phase 1 highlights that agents often fail to recognize dark patterns, and even when aware, prioritize task completion over protective action. Phase 2 revealed divergent failure modes: humans succumb due to cognitive shortcuts and habitual compliance, while agents falter from procedural blind spots. Human oversight improved avoidance but introduced costs such as attentional tunneling and cognitive load. Our findings show neither humans nor agents are uniformly resilient, and collaboration introduces new vulnerabilities, suggesting design needs for transparency, adjustable autonomy, and oversight.

cs.HC

Families' Vision of Generative AI Agents for Household Safety Against Digital and Physical Threats

As families face increasingly complex safety challenges in digital and physical environments, generative AI (GenAI) presents new opportunities to support household safety through multiple specialized AI agents. Through a two-phase qualitative study consisting of individual interviews and collaborative sessions with 13 parent-child dyads, we explored families' conceptualizations of GenAI and their envisioned use of AI agents in daily family life. Our findings reveal that families preferred to distribute safety-related support across multiple AI agents, each embodying a familiar caregiving role: a household manager coordinating routine tasks and mitigating risks such as digital fraud and home accidents; a private tutor providing personalized educational support, including safety education; and a family therapist offering emotional support to address sensitive safety issues such as cyberbullying and digital harassment. Families emphasized the need for agent-specific privacy boundaries, recognized generational differences in trust toward AI agents, and stressed the importance of maintaining open family communication alongside the assistance of AI agents. Based on these findings, we propose a multi-agent system design featuring four privacy-preserving principles: memory segregation, conversational consent, selective data sharing, and progressive memory management to help balance safety, privacy, and autonomy within family contexts.

cs.HC

"I Always Felt that SomethingWasWrong.": Understanding Compliance Risks and Mitigation Strategies when Highly-Skilled Compliance Knowledge Workers Use Large Language Models

The rapid advancement of Large Language Models (LLMs) has transformed knowledge-intensive has led to its widespread usage by knowledge workers to enhance their productivity. As these professionals handle sensitive information, and the training of text-based GenAI models involves the use of extensive data, there are thus concerns about privacy, security, and broader compliance with regulations and laws. While existing research has addressed privacy and security concerns, the specific compliance risks faced by highly-skilled knowledge workers when using the LLMs, and their mitigation strategies, remain underexplored. As understanding these risks and strategies is crucial for the development of industry-specific compliant LLM mechanisms, this research conducted semi-structured interviews with 24 knowledge workers from knowledge-intensive industries to understand their practices and experiences when integrating LLMs into their workflows. Our research explored how these workers ensure compliance and the resources and challenges they encounter when minimizing risks. Our preliminary findings showed that knowledge workers were concerned about the leakage of sensitive information and took proactive measures such as distorting input data and limiting prompt details to mitigate such risks. Their ability to identify and mitigate risks, however, was significantly hampered by a lack of LLM-specific compliance guidance and training. Our findings highlight the importance of improving knowledge workers' compliance awareness and establishing support systems and compliance cultures within organizations.

cs.HC

Toward a Human-Centered Evaluation Framework for Trustworthy LLM-Powered GUI Agents

The rise of Large Language Models (LLMs) has revolutionized Graphical User Interface (GUI) automation through LLM-powered GUI agents, yet their ability to process sensitive data with limited human oversight raises significant privacy and security risks. This position paper identifies three key risks of GUI agents and examines how they differ from traditional GUI automation and general autonomous agents. Despite these risks, existing evaluations focus primarily on performance, leaving privacy and security assessments largely unexplored. We review current evaluation metrics for both GUI and general LLM agents and outline five key challenges in integrating human evaluators for GUI agent assessments. To address these gaps, we advocate for a human-centered evaluation framework that incorporates risk assessments, enhances user awareness through in-context consent, and embeds privacy and security considerations into GUI agent design and evaluation.

cs.HC

Why am I seeing this: Democratizing End User Auditing for Online Content Recommendations

Personalized recommendation systems tailor content based on user attributes, which are either provided or inferred from private data. Research suggests that users often hypothesize about reasons behind contents they encounter (e.g., "I see this jewelry ad because I am a woman"), but they lack the means to confirm these hypotheses due to the opaqueness of these systems. This hinders informed decision-making about privacy and system use and contributes to the lack of algorithmic accountability. To address these challenges, we introduce a new interactive sandbox approach. This approach creates sets of synthetic user personas and corresponding personal data that embody realistic variations in personal attributes, allowing users to test their hypotheses by observing how a website's algorithms respond to these personas. We tested the sandbox in the context of targeted advertisement. Our user study demonstrates its usability, usefulness, and effectiveness in empowering end-user auditing in a case study of targeting ads.

cs.HC

The Obvious Invisible Threat: LLM-Powered GUI Agents' Vulnerability to Fine-Print Injections

A Large Language Model (LLM) powered GUI agent is a specialized autonomous system that performs tasks on the user's behalf according to high-level instructions. It does so by perceiving and interpreting the graphical user interfaces (GUIs) of relevant apps, often visually, inferring necessary sequences of actions, and then interacting with GUIs by executing the actions such as clicking, typing, and tapping. To complete real-world tasks, such as filling forms or booking services, GUI agents often need to process and act on sensitive user data. However, this autonomy introduces new privacy and security risks. Adversaries can inject malicious content into the GUIs that alters agent behaviors or induces unintended disclosures of private information. These attacks often exploit the discrepancy between visual saliency for agents and human users, or the agent's limited ability to detect violations of contextual integrity in task automation. In this paper, we characterized six types of such attacks, and conducted an experimental study to test these attacks with six state-of-the-art GUI agents, 234 adversarial webpages, and 39 human participants. Our findings suggest that GUI agents are highly vulnerable, particularly to contextually embedded threats. Moreover, human users are also susceptible to many of these attacks, indicating that simple human oversight may not reliably prevent failures. This misalignment highlights the need for privacy-aware agent design. We propose practical defense strategies to inform the development of safer and more reliable GUI agents.

cs.HC