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Yuanchen Bai

Publications and source records attributed to Yuanchen Bai.

10 recordsLinked to original sources

Finishing the Task Is Not Enough: Evaluating Agent Resilience and Considerate Participation under Accumulating Challenge

Sustained deployment of generative AI agents requires more than isolated task success. Agents must remain useful across repeated interactions, changing conditions, and dependencies on people within shared workflows, especially as technical, human, and operational disruptions accumulate over time. We propose operational resilience and considerate participation as two complementary aspects of evaluating such agents: the former captures how agents recover from blocked work while preserving progress and communicating their limits, and the latter captures how their adaptation accounts for affected people, role boundaries, and the surrounding workflow. Yet both remain underexplored under accumulating challenge. We study 120 simulated healthcare trajectories across two generative AI models and twelve stakeholder-derived tasks under light, medium, and heavy challenge. We compare textual action plans, prompted internal assessments, and quantitative structured workload and affect reports to examine how agent behavior and reported state change as challenge accumulates. Regarding operational resilience, agents shift from self-directed recovery toward greater human dependence, while reporting increasing workload and negative affect in structured reports but seldom expressing strain in textual responses. Regarding considerate participation, agents broaden from task-focused adaptation toward task reframing, attention to others, role-boundary adjustment, and wider coordination, with distinct patterns across actions and internal assessments. From these findings, we derive five deployment dilemmas involving persistence, attention, role boundaries, state disclosure, and escalation that require stakeholder specification, further informing technical implications for learning, situated evaluation, and embodied adaptation.

cs.AI

REPAIR-Bench: A Benchmark for Robot Error Perception And Interaction Recovery

Understanding how users perceive and respond to robot failures is essential for building robust and trustworthy robot systems. Prior work, however, (i) often treats failures as independent events, (ii) emphasizes binary failure detection, (iii) with rule-based recovery modeling. We present REPAIR-Bench, built on 214 interaction trials from 41 participants, the benchmark spans four induced failure types and provides synchronized facial action units, head pose, speech transcripts, and post-interaction affect and recovery reports. The benchmark spans three novel evaluation tasks that jointly capture the lifecycle of failure in human-robot interaction (HRI): (i) failure detection over inter-dependent interaction sessions, modeling longitudinal user adaptation across repeated failures; (ii) visual failure-type classification beyond binary success/failure formulations; and (iii) user-centered recovery prediction, inferring users' preferred recovery strategies from interaction context rather than relying on manually designed or rule-based strategies. In baseline experiments, hierarchical recurrent modeling improved failure detection over a single-session model (strict F1: 0.80 vs. 0.68), achieved a failure localization mean signed error of -0.51 s, median absolute error of 2.97 s and, for recovery prediction, a QLoRA-tuned Mistral-7B reached Hit@5=0.76 and F1@5=0.32. REPAIR-Bench provides both the HRI and Medical HRI communities with a standardized framework for (1) evaluating robot failures and (2) building transparent, adaptive, and trustworthy recovery systems.

cs.RO

Towards Considerate Human-Robot Coexistence: A Dual-Space Framework of Robot Design and Human Perception in Healthcare

The rapid advancement of robotics is reshaping what it means for humans and robots to coexist -- through expanded capabilities, more intuitive interactions, and deeper integration into real-world workflows. Beyond sharing physical space, this coexistence is increasingly characterized by organizational embeddedness, temporal evolution, social situatedness, and open-ended uncertainty. Because such coexistence extends beyond a single encounter, understanding healthcare robots requires looking beyond initial acceptance to how stakeholders' perceptions evolve through continued engagement. Yet, prior work has largely relied on single-point snapshots of attitudes and acceptance, offering limited insight into coexistence as a long-term, dynamic process. We address these gaps through in-depth follow-up interviews with nine participants from a 14-week co-design study on healthcare robots. We identify the human perception space, which includes four interpretive dimensions (i.e., degree of decomposition, source of evidence, scope of reasoning, and temporal orientation). We enrich the conceptual framework of human-robot coexistence by conceptualizing the mutual relationship between the human perception space and the robot design space as a co-evolving loop, in which human needs, design decisions, situated interpretations, and social mediation continuously reshape one another over time. Building on this, we propose considerate human-robot coexistence, arguing that humans act not only as design contributors but also as interpreters and mediators who actively shape how robots are understood and integrated across deployment stages. Our related prior work and supplementary materials, including the interview protocol, are available at https://byc-sophie.github.io/considerate-human-robot-coexistence/

cs.RO

Towards Considerate Embodied AI: Co-Designing Situated Multi-Site Healthcare Robots from Abstract Concepts to High-Fidelity Prototypes

Co-design is essential for grounding embodied artificial intelligence (AI) systems in real-world contexts, especially high-stakes domains such as healthcare. While prior work has explored multidisciplinary collaboration, iterative prototyping, and support for non-technical participants, few have interwoven these into a sustained co-design process. Such efforts often target one context and low-fidelity stages, limiting the generalizability of findings and obscuring how participants' ideas evolve. To address these limitations, we conducted a 14-week workshop with a multidisciplinary team of 22 participants, centered around how embodied AI can reduce non-value-added task burdens in three healthcare settings: emergency departments, long-term rehabilitation facilities, and sleep disorder clinics. We found that the iterative progression from abstract brainstorming to high-fidelity prototypes, supported by educational scaffolds, enabled participants to understand real-world trade-offs and generate more deployable solutions. We propose eight guidelines for co-designing more considerate embodied AI: attuned to context, responsive to social dynamics, mindful of expectations, and grounded in deployment. Project Page: https://byc-sophie.github.io/Towards-Considerate-Embodied-AI/

cs.HC

CARIS: A Context-Adaptable Robot Interface System for Personalized and Scalable Human-Robot Interaction

The human-robot interaction (HRI) field has traditionally used Wizard-of-Oz (WoZ) controlled robots to explore navigation, conversational dynamics, human-in-the-loop interactions, and more to explore appropriate robot behaviors in everyday settings. However, existing WoZ tools are often limited to one context, making them less adaptable across different settings, users, and robotic platforms. To mitigate these issues, we introduce a Context-Adaptable Robot Interface System (CARIS) that combines advanced robotic capabilities such teleoperation, human perception, human-robot dialogue, and multimodal data recording. Through pilot studies, we demonstrate the potential of CARIS to WoZ control a robot in two contexts: 1) mental health companion and as a 2) tour guide. Furthermore, we identified areas of improvement for CARIS, including smoother integration between movement and communication, clearer functionality separation, recommended prompts, and one-click communication options to enhance the usability wizard control of CARIS. This project offers a publicly available, context-adaptable tool for the HRI community, enabling researchers to streamline data-driven approaches to intelligent robot behavior.

cs.RO

Before Humans Join the Team: Diagnosing Coordination Failures in Healthcare Robot Team Simulation

As humans move toward collaborating with coordinated robot teams, understanding how these teams coordinate and fail is essential for building trust and ensuring safety. However, exposing human collaborators to coordination failures during early-stage development is costly and risky, particularly in high-stakes domains such as healthcare. We adopt an agent-simulation approach in which all team roles, including the supervisory manager, are instantiated as LLM agents, allowing us to diagnose coordination failures before humans join the team. Using a controllable healthcare scenario, we conduct two studies with different hierarchical configurations to analyze coordination behaviors and failure patterns. Our findings reveal that team structure, rather than contextual knowledge or model capability, constitutes the primary bottleneck for coordination, and expose a tension between reasoning autonomy and system stability. By surfacing these failures in simulation, we prepare the groundwork for safe human integration. These findings inform the design of resilient robot teams with implications for process-level evaluation, transparent coordination protocols, and structured human integration. Supplementary materials, including codes, task agent setup, trace outputs, and annotated examples of coordination failures and reasoning behaviors, are available at: https://byc-sophie.github.io/mas-to-mars/.

cs.RO

From Virtual Agents to Robot Teams: A Multi-Robot Framework Evaluation in High-Stakes Healthcare Context

Advancements in generative models have enabled multi-agent systems (MAS) to perform complex virtual tasks such as writing and code generation, which do not generalize well to physical multi-agent robotic teams. Current frameworks often treat agents as conceptual task executors rather than physically embodied entities, and overlook critical real-world constraints such as spatial context, robotic capabilities (e.g., sensing and navigation). To probe this gap, we reconfigure and stress-test a hierarchical multi-agent robotic team built on the CrewAI framework in a simulated emergency department onboarding scenario. We identify five persistent failure modes: role misalignment; tool access violations; lack of in-time handling of failure reports; noncompliance with prescribed workflows; bypassing or false reporting of task completion. Based on this analysis, we propose three design guidelines emphasizing process transparency, proactive failure recovery, and contextual grounding. Our work informs the development of more resilient and robust multi-agent robotic systems (MARS), including opportunities to extend virtual multi-agent frameworks to the real world.

cs.RO

A Systematic Literature Review on Equity and Technology in HCI and Fairness: Navigating the Complexities and Nuances of Equity Research

Equity is crucial to the ethical implications in technology development. However, implementing equity in practice comes with complexities and nuances. In response, the research community, especially the human-computer interaction (HCI) and Fairness community, has endeavored to integrate equity into technology design, addressing issues of societal inequities. With such increasing efforts, it is yet unclear why and how researchers discuss equity and its integration into technology, what research has been conducted, and what gaps need to be addressed. We conducted a systematic literature review on equity and technology, collecting and analyzing 202 papers published in HCI and Fairness-focused venues. Amidst the substantial growth of relevant publications within the past four years, we deliver three main contributions: (1) we elaborate a comprehensive understanding researchers' motivations for studying equity and technology, (2) we illustrate the different equity definitions and frameworks utilized to discuss equity, (3) we characterize the key themes addressing interventions as well as tensions and trade-offs when advancing and integrating equity to technology. Based on our findings, we elaborate an equity framework for researchers who seek to address existing gaps and advance equity in technology.

cs.CY

FARPLS: A Feature-Augmented Robot Trajectory Preference Labeling System to Assist Human Labelers' Preference Elicitation

Preference-based learning aims to align robot task objectives with human values. One of the most common methods to infer human preferences is by pairwise comparisons of robot task trajectories. Traditional comparison-based preference labeling systems seldom support labelers to digest and identify critical differences between complex trajectories recorded in videos. Our formative study (N = 12) suggests that individuals may overlook non-salient task features and establish biased preference criteria during their preference elicitation process because of partial observations. In addition, they may experience mental fatigue when given many pairs to compare, causing their label quality to deteriorate. To mitigate these issues, we propose FARPLS, a Feature-Augmented Robot trajectory Preference Labeling System. FARPLS highlights potential outliers in a wide variety of task features that matter to humans and extracts the corresponding video keyframes for easy review and comparison. It also dynamically adjusts the labeling order according to users' familiarities, difficulties of the trajectory pair, and level of disagreements. At the same time, the system monitors labelers' consistency and provides feedback on labeling progress to keep labelers engaged. A between-subjects study (N = 42, 105 pairs of robot pick-and-place trajectories per person) shows that FARPLS can help users establish preference criteria more easily and notice more relevant details in the presented trajectories than the conventional interface. FARPLS also improves labeling consistency and engagement, mitigating challenges in preference elicitation without raising cognitive loads significantly

cs.HC

Measuring Adversarial Datasets

In the era of widespread public use of AI systems across various domains, ensuring adversarial robustness has become increasingly vital to maintain safety and prevent undesirable errors. Researchers have curated various adversarial datasets (through perturbations) for capturing model deficiencies that cannot be revealed in standard benchmark datasets. However, little is known about how these adversarial examples differ from the original data points, and there is still no methodology to measure the intended and unintended consequences of those adversarial transformations. In this research, we conducted a systematic survey of existing quantifiable metrics that describe text instances in NLP tasks, among dimensions of difficulty, diversity, and disagreement. We selected several current adversarial effect datasets and compared the distributions between the original and their adversarial counterparts. The results provide valuable insights into what makes these datasets more challenging from a metrics perspective and whether they align with underlying assumptions.

cs.LG