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Yuncheng Hua

Publications and source records attributed to Yuncheng Hua.

24 records · Page 2Linked to original sources

Let's Negotiate! A Survey of Negotiation Dialogue Systems

Negotiation is one of the crucial abilities in human communication, and there has been a resurgent research interest in negotiation dialogue systems recently, which goal is to empower intelligent agents with such ability that can efficiently help humans resolve conflicts or reach beneficial agreements. Although there have been many explorations in negotiation dialogue systems, a systematic review of this task has to date remained notably absent. To this end, we aim to fill this gap by reviewing contemporary studies in the emerging field of negotiation dialogue systems, covering benchmarks, evaluations, and methodologies. Furthermore, we also discuss potential future directions, including multi-modal, multi-party, and cross-cultural negotiation scenarios. Our goal is to provide the community with a systematic overview of negotiation dialogue systems and to inspire future research.

cs.CL↗

A Low-Cost, Controllable and Interpretable Task-Oriented Chatbot: With Real-World After-Sale Services as Example

Though widely used in industry, traditional task-oriented dialogue systems suffer from three bottlenecks: (i) difficult ontology construction (e.g., intents and slots); (ii) poor controllability and interpretability; (iii) annotation-hungry. In this paper, we propose to represent utterance with a simpler concept named Dialogue Action, upon which we construct a tree-structured TaskFlow and further build task-oriented chatbot with TaskFlow as core component. A framework is presented to automatically construct TaskFlow from large-scale dialogues and deploy online. Our experiments on real-world after-sale customer services show TaskFlow can satisfy the major needs, as well as reduce the developer burden effectively.

cs.CL↗

Formal Query Building with Query Structure Prediction for Complex Question Answering over Knowledge Base

Formal query building is an important part of complex question answering over knowledge bases. It aims to build correct executable queries for questions. Recent methods try to rank candidate queries generated by a state-transition strategy. However, this candidate generation strategy ignores the structure of queries, resulting in a considerable number of noisy queries. In this paper, we propose a new formal query building approach that consists of two stages. In the first stage, we predict the query structure of the question and leverage the structure to constrain the generation of the candidate queries. We propose a novel graph generation framework to handle the structure prediction task and design an encoder-decoder model to predict the argument of the predetermined operation in each generative step. In the second stage, we follow the previous methods to rank the candidate queries. The experimental results show that our formal query building approach outperforms existing methods on complex questions while staying competitive on simple questions.

cs.CL↗

Retrieve, Program, Repeat: Complex Knowledge Base Question Answering via Alternate Meta-learning

A compelling approach to complex question answering is to convert the question to a sequence of actions, which can then be executed on the knowledge base to yield the answer, aka the programmer-interpreter approach. Use similar training questions to the test question, meta-learning enables the programmer to adapt to unseen questions to tackle potential distributional biases quickly. However, this comes at the cost of manually labeling similar questions to learn a retrieval model, which is tedious and expensive. In this paper, we present a novel method that automatically learns a retrieval model alternately with the programmer from weak supervision, i.e., the system's performance with respect to the produced answers. To the best of our knowledge, this is the first attempt to train the retrieval model with the programmer jointly. Our system leads to state-of-the-art performance on a large-scale task for complex question answering over knowledge bases. We have released our code at https://github.com/DevinJake/MARL.

cs.AI↗

Few-Shot Complex Knowledge Base Question Answering via Meta Reinforcement Learning

Complex question-answering (CQA) involves answering complex natural-language questions on a knowledge base (KB). However, the conventional neural program induction (NPI) approach exhibits uneven performance when the questions have different types, harboring inherently different characteristics, e.g., difficulty level. This paper proposes a meta-reinforcement learning approach to program induction in CQA to tackle the potential distributional bias in questions. Our method quickly and effectively adapts the meta-learned programmer to new questions based on the most similar questions retrieved from the training data. The meta-learned policy is then used to learn a good programming policy, utilizing the trial trajectories and their rewards for similar questions in the support set. Our method achieves state-of-the-art performance on the CQA dataset (Saha et al., 2018) while using only five trial trajectories for the top-5 retrieved questions in each support set, and metatraining on tasks constructed from only 1% of the training set. We have released our code at https://github.com/DevinJake/MRL-CQA.

cs.CL↗

Less is More: Data-Efficient Complex Question Answering over Knowledge Bases

Question answering is an effective method for obtaining information from knowledge bases (KB). In this paper, we propose the Neural-Symbolic Complex Question Answering (NS-CQA) model, a data-efficient reinforcement learning framework for complex question answering by using only a modest number of training samples. Our framework consists of a neural generator and a symbolic executor that, respectively, transforms a natural-language question into a sequence of primitive actions, and executes them over the knowledge base to compute the answer. We carefully formulate a set of primitive symbolic actions that allows us to not only simplify our neural network design but also accelerate model convergence. To reduce search space, we employ the copy and masking mechanisms in our encoder-decoder architecture to drastically reduce the decoder output vocabulary and improve model generalizability. We equip our model with a memory buffer that stores high-reward promising programs. Besides, we propose an adaptive reward function. By comparing the generated trial with the trials stored in the memory buffer, we derive the curriculum-guided reward bonus, i.e., the proximity and the novelty. To mitigate the sparse reward problem, we combine the adaptive reward and the reward bonus, reshaping the sparse reward into dense feedback. Also, we encourage the model to generate new trials to avoid imitating the spurious trials while making the model remember the past high-reward trials to improve data efficiency. Our NS-CQA model is evaluated on two datasets: CQA, a recent large-scale complex question answering dataset, and WebQuestionsSP, a multi-hop question answering dataset. On both datasets, our model outperforms the state-of-the-art models. Notably, on CQA, NS-CQA performs well on questions with higher complexity, while only using approximately 1% of the total training samples.

cs.CL↗