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Zeya Chen

Publications and source records attributed to Zeya Chen.

10 recordsLinked to original sources

Me Among Us: Affective Framing in Data Donation

This study investigates how different framing approaches influence the affective aspects of data donation decision-making. Although framing effects are well studied in charitable giving, how affective framing shapes data donation, especially through data visualization, remains poorly understood. Using a theoretical framework based on the functions of affect in decision-making, we examine how three distinct framing approaches, an individual-donor lens (Group A), an individual-collective lens (Group B), and a collective-institutional lens (Group C), shape participants' affective experiences and subsequent donation decisions. Through a real-world data donation study (N=24), we found that framing designs substantially influenced donation outcomes, with the individual-collective lens generating the most favorable responses. Our analysis illustrates how affect can functions as information, motivation, and as a spotlight during the decision-making process, providing insights for designing more informed data donation interfaces and communications. This research contributes to understanding the complex interplay between framing designs, affective responses, and decision outcomes in data donation contexts.

cs.HC

FabDreamer: Exploring the Image-to-Physical Workflow Through AI-Assisted Layered Fabrication

Generative AI lets anyone create rich visual content in seconds, yet translating that content into a physically fabricable artifact still demands manual decomposition, occlusion repair, and structural verification that most tools leave entirely to the user. We present FabDreamer, an image-to-physical system that carries an image to fabrication-ready SVGs through three stages with deliberately staged AI initiative: (1) AI leads decomposition into depth-ordered layers, (2) assists on demand during creative editing with realtime 3D preview, and (3) advises on structural integrity before export. We instantiate this workflow for layered laser-cut art and evaluate it through three rounds including a formative analysis, an early prototype user evaluation (N=13), and a cross-domain practitioner study with specialists from 6 fabrication domains (N=6). Our findings show that physical awareness during design opens creative opportunities beyond error prevention, that practitioners appropriate the system's generic geometric operations for their own domains, and that the fabrication agent covers geometry-readable constraints while domain knowledge remains with the maker.

cs.HC

Comparing Human Oversight Strategies for Computer-Use Agents

LLM-powered computer-use agents (CUAs) are shifting users from direct manipulation to supervisory coordination. Existing oversight mechanisms, however, have largely been studied as isolated interface features, making broader oversight strategies difficult to compare. We conceptualize CUA oversight as a structural coordination problem defined by delegation structure and engagement level, and use this lens to compare four oversight strategies in a mixed-methods study with 48 participants in a live web environment. Our results show that oversight strategy more reliably shaped users' exposure to problematic actions than their ability to correct them once visible. Plan-based strategies were associated with lower rates of agent problematic-action occurrence, but not equally strong gains in runtime intervention success once such actions became visible. On subjective measures, no single strategy was uniformly best, and the clearest context-sensitive differences appeared in trust. Qualitative findings further suggest that intervention depended not only on what controls users retained, but on whether risky moments became legible as requiring judgment during execution. These findings suggest that effective CUA oversight is not achieved by maximizing human involvement alone. Instead, it depends on how supervision is structured to surface decision-critical moments and support their recognition in time for meaningful intervention.

cs.HC

Framing Data Choices: How Pre-Donation Exploration Designs Influence Data Donation Behavior and Decision-Making

Data donation, an emerging user-centric data collection method for public sector research, faces a gap between participant willingness and actual donation. This suggests a design absence in practice: while promoted as "donor-centered" with technical and regulational advances, a design perspective on how data choices are presented and intervene on individual behaviors remain underexplored. In this paper, we focus on pre-donation data exploration, a key stage for adequately and meaningful informed participation. Through a real-world data donation study (N=24), we evaluated three data exploration interventions (self-focused, social comparison, collective-only). Findings show choice framing impacts donation participation. The "social comparison" design (87.5%) outperformed the "self-focused view" (62.5%) while a "collective-only" frame (37.5%) backfired, causing "perspective confusion" and privacy concerns. This study demonstrates how strategic data framing addresses data donation as a behavioral challenge, revealing design's critical yet underexplored role in data donation for participatory public sector innovation.

cs.HC

PrivacyMotiv: Vulnerability-Centered Persona Journeys for Empathic Privacy Reviews in UX Design

UX professionals routinely conduct design reviews, yet privacy concerns are often overlooked, not only due to limited tools, but more fundamentally from low intrinsic motivation, driven by limited privacy knowledge, weak empathy for unexpectedly affected users, and low autonomy in identifying harms. We present PrivacyMotiv, an LLM-powered system that generates vulnerability-centered personas, persona journey stories, and traceable design diagnoses grounded in lo-fi user flows to support privacy-oriented UX design review. In a within-subjects study with professional UX practitioners (N=16), PrivacyMotiv significantly improved empathy, intrinsic motivation, and perceived usefulness, with participants identifying 59% more privacy issues and proposing 70% more redesign solutions compared to self-proposed methods. This work contributes empirical insight into motivational barriers in privacy-aware UX and a structured, narrative-driven approach for integrating privacy review into early-stage UX practice.

cs.CR

The Engagement-Prolonging Designs Teens Encounter on Very Large Online Platforms

In the attention economy, online platforms are incentivized to design products that maximize user engagement, even when such practices conflict with users' best interests. We conducted a structured content analysis of all Very Large Online Platforms (VLOPs) to identify the designs these influential apps and sites use to capture attention and extend engagement. Specifically, we conducted this analysis posing as a teenager to identify the designs that young people are exposed to. We find that VLOPs use four strategies to extend teens' use: pressuring, enticing, trapping, and lulling them into spending more time online. We report on a hierarchical taxonomy organizing the 63 designs that fall under these categories. Applying this taxonomy to all 17 VLOPs, we identify 583 instances of engagement-prolonging designs, with social media platforms using twice as many as other VLOPs. We present three vignettes illustrating how these designs reinforce one another in practice. We further contribute a graphical dataset of videos illustrating these features in the wild.

cs.HC

Exploring a Behavioral Model of "Positive Friction" in Human-AI Interaction

Designing seamless, frictionless user experiences has long been a dominant trend in both applied behavioral science and artificial intelligence (AI), in which the goal of making desirable actions easy and efficient informs efforts to minimize friction in user experiences. However, in some settings, friction can be genuinely beneficial, such as the insertion of deliberate delays to increase reflection, preventing individuals from resorting to automatic or biased behaviors, and enhancing opportunities for unexpected discoveries. More recently, the popularization and availability of AI on a widespread scale has only increased the need to examine how friction can help or hinder users of AI; it also suggests a need to consider how positive friction can benefit AI practitioners, both during development processes (e.g., working with diverse teams) and to inform how AI is designed into offerings. This paper first proposes a "positive friction" model that can help characterize how friction is currently beneficial in user and developer experiences with AI, diagnose the potential need for friction where it may not yet exist in these contexts, and inform how positive friction can be used to generate solutions, especially as advances in AI continue to be progress and new opportunities emerge. It then explores this model in the context of AI users and developers by proposing the value of taking a hybrid "AI+human" lens, and concludes by suggesting questions for further exploration.

cs.HC

Adversarial Reweighting for Speaker Verification Fairness

We address performance fairness for speaker verification using the adversarial reweighting (ARW) method. ARW is reformulated for speaker verification with metric learning, and shown to improve results across different subgroups of gender and nationality, without requiring annotation of subgroups in the training data. An adversarial network learns a weight for each training sample in the batch so that the main learner is forced to focus on poorly performing instances. Using a min-max optimization algorithm, this method improves overall speaker verification fairness. We present three different ARWformulations: accumulated pairwise similarity, pseudo-labeling, and pairwise weighting, and measure their performance in terms of equal error rate (EER) on the VoxCeleb corpus. Results show that the pairwise weighting method can achieve 1.08% overall EER, 1.25% for male and 0.67% for female speakers, with relative EER reductions of 7.7%, 10.1% and 3.0%, respectively. For nationality subgroups, the proposed algorithm showed 1.04% EER for US speakers, 0.76% for UK speakers, and 1.22% for all others. The absolute EER gap between gender groups was reduced from 0.70% to 0.58%, while the standard deviation over nationality groups decreased from 0.21 to 0.19.

eess.AS

Self-supervised Speaker Recognition Training Using Human-Machine Dialogues

Speaker recognition, recognizing speaker identities based on voice alone, enables important downstream applications, such as personalization and authentication. Learning speaker representations, in the context of supervised learning, heavily depends on both clean and sufficient labeled data, which is always difficult to acquire. Noisy unlabeled data, on the other hand, also provides valuable information that can be exploited using self-supervised training methods. In this work, we investigate how to pretrain speaker recognition models by leveraging dialogues between customers and smart-speaker devices. However, the supervisory information in such dialogues is inherently noisy, as multiple speakers may speak to a device in the course of the same dialogue. To address this issue, we propose an effective rejection mechanism that selectively learns from dialogues based on their acoustic homogeneity. Both reconstruction-based and contrastive-learning-based self-supervised methods are compared. Experiments demonstrate that the proposed method provides significant performance improvements, superior to earlier work. Dialogue pretraining when combined with the rejection mechanism yields 27.10% equal error rate (EER) reduction in speaker recognition, compared to a model without self-supervised pretraining.

cs.LG

Fusion of Embeddings Networks for Robust Combination of Text Dependent and Independent Speaker Recognition

By implicitly recognizing a user based on his/her speech input, speaker identification enables many downstream applications, such as personalized system behavior and expedited shopping checkouts. Based on whether the speech content is constrained or not, both text-dependent (TD) and text-independent (TI) speaker recognition models may be used. We wish to combine the advantages of both types of models through an ensemble system to make more reliable predictions. However, any such combined approach has to be robust to incomplete inputs, i.e., when either TD or TI input is missing. As a solution we propose a fusion of embeddings network foenet architecture, combining joint learning with neural attention. We compare foenet with four competitive baseline methods on a dataset of voice assistant inputs, and show that it achieves higher accuracy than the baseline and score fusion methods, especially in the presence of incomplete inputs.

cs.LG