arXiv subjects

Zhengdong Xiao

Publications and source records attributed to Zhengdong Xiao.

4 recordsLinked to original sources

arXiv2026

Adapting Technical-Service LLM Agents with Latent Logic Augmentation, Robust Noise Reduction, and Hybrid Reward Modeling

Technical-service LLM agents are entering production workflows, where value depends on whether engineers adopt generated replies. Service tickets hide decision logic, contain noisy single-reference responses, and make reward evaluation costly, making standard post-training brittle. Existing post-training and LLM-as-a-Judge approaches improve grounding or feedback, but do not jointly model latent decision logic, response diversity, and reward cost. We address this gap by coupling latent logic augmentation, robust noise reduction, and hybrid reward modeling. The framework augments supervised fine-tuning data with Planning-Aware Trajectory Modeling and Reasoning Augmentation, builds dual-filtered Multiple Ground Truths, and trains the policy with a hybrid reward that combines a Reranker with an LLM-as-a-Judge. On real Cloud technical-service tasks, the adapted Qwen3-4B achieves the highest Multi-ECS (0.441), lower reward cost, and the highest production adoption rate (46.63%).

cs.LG↗

arXiv2026

Freeze, Then Select: Structured Field Adapters and Stability-Validated Weak Selection for PDE Discovery from Sparse Observations

PDE discovery from sparse observations requires reconstructing a continuous field and selecting the correct differential terms. Our analysis of optimization paths in coupled neural PDE discovery reveals three behaviors: the exact support can persist to the end of training, appear only transiently, or fail to emerge. To decouple equation selection from neural optimization, we develop a freeze-then-select method combining a structured field adapter with Stability-Validated Weak Selection (SVWS). Trained from observations without a PDE residual, the adapter factorizes the field into learned spatial features and temporal coefficients represented by cubic splines. After freezing the field, SVWS identifies recurrent terms across independent weak-form systems, refits candidate supports, and selects the final equation on held-out weak-form systems. Beyond fixed libraries, we apply the same principle to expressions generated by genetic programming and recover the power-law form of an unknown nonlinear diffusion function from sparse, noisy observations. Across all six sparse MDBench regimes, our method attains the highest exact support recovery rate, with its clearest gains over classical and neural baselines on challenging Kuramoto-Sivashinsky dynamics.

cs.LG↗

arXiv2026

CirrusBench: Evaluating LLM-based Agents Beyond Correctness in Real-World Cloud Service Environments

The increasing agentic capabilities of Large Language Models (LLMs) have enabled their deployment in real-world applications, such as cloud services, where customer-assistant interactions exhibit high technical complexity and long-horizon dependencies, making robustness and resolution efficiency critical for customer satisfaction. However, existing benchmarks for LLM-based agents largely rely on synthetic environments that fail to capture the diversity and unpredictability of authentic customer inputs, often ignoring the resolution efficiency essential for real-world deployment. To bridge this gap, we introduce CirrusBench, a novel evaluation framework distinguished by its foundation in real-world data from authentic cloud service tickets. CirrusBench preserves the intricate multi-turn logical chains and realistic tool dependencies inherent to technical service environments. Moving beyond execution correctness, we introduce novel Customer-Centric metrics to define agent success, quantifying service quality through metrics such as the Normalized Efficiency Index and Multi-Turn Latency to explicitly measure resolution efficiency. Experiments utilizing our framework reveal that while state-of-the-art models demonstrate strong reasoning capabilities, they frequently struggle in complex, realistic multi-turn tasks and fail to meet the high-efficiency standards required for customer service, highlighting critical directions for the future development of LLM-based agents in practical technical service applications. CirrusBench evaluation framework is released at: https://github.com/CirrusAI

cs.LG↗

arXiv2025

Concise and Organized Perception Facilitates Reasoning in Large Language Models

Exploiting large language models (LLMs) to tackle reasoning has garnered growing attention. It still remains highly challenging to achieve satisfactory results in complex logical problems, characterized by plenty of premises within the context and requiring multi-hop reasoning. In particular, the reasoning capabilities of LLMs are brittle to disorder and distractibility. In this work, we first examine the mechanism from the perspective of information flow and reveal that LLMs confront difficulties akin to human-like cognitive biases when dealing with disordered and irrelevant content in reasoning tasks. However, in contrast to LLMs, disordered and irrelevant content does not significantly decrease human performance, as humans have a propensity to distill the most relevant information and systematically organize their thoughts, aiding them in responding to questions.Stem from that, we further propose a novel reasoning approach named Concise and Organized Perception (COP). COP carefully analyzes the given statements to identify the most pertinent information while eliminating redundancy efficiently. It then prompts the LLMs in a more organized form that adapts to the model's inference process. By perceiving concise and organized context, the reasoning abilities of LLMs can be better elicited. Extensive experimental results on several popular logical benchmarks (ProofWriter, PrOntoQA, PrOntoQA-OOD, and FOLIO) and mathematical benchmark (DI-GSM) show that COP significantly outperforms previous state-of-the-art methods.

cs.CL↗