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Zhi-Xuan Tan

Publications and source records attributed to Zhi-Xuan Tan.

4 recordsLinked to original sources

When Does AI Augment Work? A Workflow-Level Framework for Human-Agent Collaboration

We aim to characterise the value of artificial intelligence in the workplace. Current studies largely measure this value in terms of the current automation capabilities and public adoption of AI. However, such metrics ignore the greater impacts of human--agent collaboration in transforming the nature of work. To account for this, we must expand the scope of our analysis beyond atomised tasks of today, and instead focus on how AI can augment entire workflows of the future. To ground this analysis, we establish a precise definition of AI augmentation comprising six conditions, spanning durable net value, meaningful human control, accountability and recovery, and long-term human development through learning, career pathways, and job purpose. We elaborate on these conditions and apply the framework in a case study of AI-mediated social surveys. We conclude by outlining how organisations, researchers, and government leaders can use this framework to make sense of the future of work.

cs.AI

Bayesian Inference of Social Norms as Shared Constraints on Behavior

People act upon their desires, but often, also act in adherence to implicit social norms. How do people infer these unstated social norms from others' behavior, especially in novel social contexts? We propose that laypeople have intuitive theories of social norms as behavioral constraints shared across different agents in the same social context. We formalize inference of norms using a Bayesian Theory of Mind approach, and show that this computational approach provides excellent predictions of how people infer norms in two scenarios. Our results suggest that people separate the influence of norms and individual desires on others' actions, and have implications for modelling generalizations of hidden causes of behavior.

cs.CY

A Multimodal LSTM for Predicting Listener Empathic Responses Over Time

People naturally understand the emotions of-and often also empathize with-those around them. In this paper, we predict the emotional valence of an empathic listener over time as they listen to a speaker narrating a life story. We use the dataset provided by the OMG-Empathy Prediction Challenge, a workshop held in conjunction with IEEE FG 2019. We present a multimodal LSTM model with feature-level fusion and local attention that predicts empathic responses from audio, text, and visual features. Our best-performing model, which used only the audio and text features, achieved a concordance correlation coefficient (CCC) of 0.29 and 0.32 on the Validation set for the Generalized and Personalized track respectively, and achieved a CCC of 0.14 and 0.14 on the held-out Test set. We discuss the difficulties faced and the lessons learnt tackling this challenge.

cs.CL

That's Mine! Learning Ownership Relations and Norms for Robots

The ability for autonomous agents to learn and conform to human norms is crucial for their safety and effectiveness in social environments. While recent work has led to frameworks for the representation and inference of simple social rules, research into norm learning remains at an exploratory stage. Here, we present a robotic system capable of representing, learning, and inferring ownership relations and norms. Ownership is represented as a graph of probabilistic relations between objects and their owners, along with a database of predicate-based norms that constrain the actions permissible on owned objects. To learn these norms and relations, our system integrates (i) a novel incremental norm learning algorithm capable of both one-shot learning and induction from specific examples, (ii) Bayesian inference of ownership relations in response to apparent rule violations, and (iii) percept-based prediction of an object's likely owners. Through a series of simulated and real-world experiments, we demonstrate the competence and flexibility of the system in performing object manipulation tasks that require a variety of norms to be followed, laying the groundwork for future research into the acquisition and application of social norms.

cs.AI