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Zhong

Publications and source records attributed to Zhong.

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InfraBench: Evaluating Infrastructure Agents Across Layers, Lifecycle, and Risk

Managing modern computing infrastructure has become a steadily harder problem due to the ever-increasing complexity. Recent advances in AI agents create a timely opportunity to automate infrastructure management tasks, but it remains unclear how well such agents can handle real-world infrastructure complexity. We present InfraBench, a benchmark suite for evaluating AI agents on realistic infrastructure tasks across the full system stack and full operational lifecycle with fine-grained risk assessment. Experiments with 15 agent-model configurations show that even the strongest agent cannot secure a full score across all tasks. Mean effective scores range from roughly 40% to 88% (with per-configuration standard errors of 6-12 points), repeating every task three times reveals that top configurations still pass only a fraction of their attempts, and per-check scoring exposes a general failure pattern: agents may routinely satisfy short-term objectives while leaving non-durable changes, broken distributed invariants, unsafe side effects, and uncleaned state behind. INFRABENCH, including its live leaderboard, tasks, and evaluation harness, is publicly available at infraben.ch.

cs.AI

Shopping with a Platform AI Assistant: Who Adopts, When in the Journey, and What For

This paper provides some of the first large-scale descriptive evidence on how consumers adopt and use platform-embedded shopping AI in e-commerce. Using data on 31 million users of Ctrip, China's largest online travel platform, we study "Wendao," an LLM-based AI assistant integrated into the platform. We document three empirical regularities. First, adoption is highest among older consumers, female users, and highly engaged existing users, reversing the younger, male-dominated profile commonly documented for general-purpose AI tools. Second, AI chat appears in the same broad phase of the purchase journey as traditional search and well before order placement; among journeys containing both chat and search, the most common pattern is interleaving, with users moving back and forth between the two modalities. Third, consumers disproportionately use the assistant for exploratory, hard-to-keyword tasks: attraction queries account for 42% of observed chat requests, and chat intent varies systematically with both the timing of chat relative to search and the category of products later purchased within the same journey. These findings suggest that embedded shopping AI functions less as a substitute for conventional search than as a complementary interface for exploratory product discovery in e-commerce.

cs.AI

Word Salad Chopper: Reasoning Models Waste A Ton Of Decoding Budget On Useless Repetitions, Self-Knowingly

Large Reasoning Models (LRMs) are often bottlenecked by the high cost of output tokens. We show that a significant portion of these tokens are useless self-repetitions - what we call "word salad" - that exhaust the decoding budget without adding value. Interestingly, we observe that LRMs are self-aware when trapped in these loops: the hidden states of <\n\n> tokens trailing each reasoning chunk exhibit patterns that allow us to detect word salad behavior on-the-fly via a single-layer linear classifier. Once detected, a simple chop appended by a straightforward regeneration prompt yields substantial length savings with minimal quality loss. Our work offers WordSaladChopper (WSC) - a lightweight, turnkey component for LRM that is minimally invasive to its reasoning trajectory by only removing semantically redundant tokens. Given its low overhead, strong savings, and the lack of semantic value of word salad tokens, we believe it is not too far-fetched to argue that WSC - or a similar component - is a must-have for all LRM applications with user experience in mind. Our code is publicly available at https://github.com/wenyaxie023/WordSaladChopper.

cs.CL