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Zhuoyi Cheng

Publications and source records attributed to Zhuoyi Cheng.

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Who's Sense is This? Possibility for Impacting Human Insights in AI-assisted Sensemaking

Sensemaking is an important preceding step for activities like consensus building and decision-making. When groups of people make sense of large amounts of information, their understanding gradually evolves from vague to clear. During this process when reaching a conclusion is still premature, if people are presented with others' insights, they may be directed to focus on that specific perspective without adequate verification. We argue that similar phenomena may also exist in AI-assisted sensemaking, in which AI will usually be the one that presents insight prematurely when users' understandings are still vague and ill-formed. In this paper, we raised three questions that are worth deliberation before exploiting AI to assist in collaborative sensemaking in practice, and discussed possible reasons that may lead users to opt for insights from AI.

cs.HC

An Exploratory Study on How AI Awareness Impacts Human-AI Design Collaboration

The collaborative design process is intrinsically complicated and dynamic, and researchers have long been exploring how to enhance efficiency in this process. As Artificial Intelligence technology evolves, it has been widely used as a design tool and exhibited the potential as a design collaborator. Nevertheless, problems concerning how designers should communicate with AI in collaborative design remain unsolved. To address this research gap, we referred to how designers communicate fluently in human-human design collaboration, and found awareness to be an important ability for facilitating communication by understanding their collaborators and current situation. However, previous research mainly studied and supported human awareness, the possible impact AI awareness would bring to the human-AI collaborative design process, and the way to realize AI awareness remain unknown. In this study, we explored how AI awareness will impact human-AI collaboration through a Wizard-of-Oz experiment. Both quantitative and qualitative results supported that enabling AI to have awareness can enhance the communication fluidity between human and AI, thus enhancing collaboration efficiency. We further discussed the results and concluded design implications for future human-AI collaborative design systems.

cs.HC