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Ziyan Jiang

Publications and source records attributed to Ziyan Jiang.

25 records · Page 2Linked to original sources

Position-Aware Parameter Efficient Fine-Tuning Approach for Reducing Positional Bias in LLMs

Recent advances in large language models (LLMs) have enhanced their ability to process long input contexts. This development is particularly crucial for tasks that involve retrieving knowledge from an external datastore, which can result in long inputs. However, recent studies show a positional bias in LLMs, demonstrating varying performance depending on the location of useful information within the input sequence. In this study, we conduct extensive experiments to investigate the root causes of positional bias. Our findings indicate that the primary contributor to LLM positional bias stems from the inherent positional preferences of different models. We demonstrate that merely employing prompt-based solutions is inadequate for overcoming the positional preferences. To address this positional bias issue of a pre-trained LLM, we developed a Position-Aware Parameter Efficient Fine-Tuning (PAPEFT) approach which is composed of a data augmentation technique and a parameter efficient adapter, enhancing a uniform attention distribution across the input context. Our experiments demonstrate that the proposed approach effectively reduces positional bias, improving LLMs' effectiveness in handling long context sequences for various tasks that require externally retrieved knowledge.

cs.CL↗

RecMind: Large Language Model Powered Agent For Recommendation

While the recommendation system (RS) has advanced significantly through deep learning, current RS approaches usually train and fine-tune models on task-specific datasets, limiting their generalizability to new recommendation tasks and their ability to leverage external knowledge due to model scale and data size constraints. Thus, we designed an LLM-powered autonomous recommender agent, RecMind, which is capable of leveraging external knowledge, utilizing tools with careful planning to provide zero-shot personalized recommendations. We propose a Self-Inspiring algorithm to improve the planning ability. At each intermediate step, the LLM self-inspires to consider all previously explored states to plan for the next step. This mechanism greatly improves the model's ability to comprehend and utilize historical information in planning for recommendation. We evaluate RecMind's performance in various recommendation scenarios. Our experiment shows that RecMind outperforms existing zero/few-shot LLM-based recommendation baseline methods in various tasks and achieves comparable performance to a fully trained recommendation model P5.

cs.IR↗

Graph Meets LLM: A Novel Approach to Collaborative Filtering for Robust Conversational Understanding

Conversational AI systems such as Alexa need to understand defective queries to ensure robust conversational understanding and reduce user friction. These defective queries often arise from user ambiguities, mistakes, or errors in automatic speech recognition (ASR) and natural language understanding (NLU). Personalized query rewriting is an approach that focuses on reducing defects in queries by taking into account the user's individual behavior and preferences. It typically relies on an index of past successful user interactions with the conversational AI. However, unseen interactions within the user's history present additional challenges for personalized query rewriting. This paper presents our "Collaborative Query Rewriting" approach, which specifically addresses the task of rewriting new user interactions that have not been previously observed in the user's history. This approach builds a "User Feedback Interaction Graph" (FIG) of historical user-entity interactions and leverages multi-hop graph traversal to enrich each user's index to cover future unseen defective queries. The enriched user index is called a Collaborative User Index and contains hundreds of additional entries. To counteract precision degradation from the enlarged index, we add additional transformer layers to the L1 retrieval model and incorporate graph-based and guardrail features into the L2 ranking model. Since the user index can be pre-computed, we further investigate the utilization of a Large Language Model (LLM) to enhance the FIG for user-entity link prediction in the Video/Music domains. Specifically, this paper investigates the Dolly-V2 7B model. We found that the user index augmented by the fine-tuned Dolly-V2 generation significantly enhanced the coverage of future unseen user interactions, thereby boosting QR performance on unseen queries compared with the graph traversal only approach.

cs.AI↗

PALR: Personalization Aware LLMs for Recommendation

Large language models (LLMs) have recently received significant attention for their exceptional capabilities. Despite extensive efforts in developing general-purpose LLMs that can be utilized in various natural language processing (NLP) tasks, there has been less research exploring their potential in recommender systems. In this paper, we propose a novel framework, named PALR, which aiming to combine user history behaviors (such as clicks, purchases, ratings, etc.) with LLMs to generate user preferred items. Specifically, we first use user/item interactions as guidance for candidate retrieval. Then we adopt a LLM-based ranking model to generate recommended items. Unlike existing approaches that typically adopt general-purpose LLMs for zero/few-shot recommendation testing or training on small-sized language models (with less than 1 billion parameters), which cannot fully elicit LLMs' reasoning abilities and leverage rich item side parametric knowledge, we fine-tune a 7 billion parameters LLM for the ranking purpose. This model takes retrieval candidates in natural language format as input, with instruction which explicitly asking to select results from input candidates during inference. Our experimental results demonstrate that our solution outperforms state-of-the-art models on various sequential recommendation tasks.

cs.IR↗

KG-ECO: Knowledge Graph Enhanced Entity Correction for Query Rewriting

Query Rewriting (QR) plays a critical role in large-scale dialogue systems for reducing frictions. When there is an entity error, it imposes extra challenges for a dialogue system to produce satisfactory responses. In this work, we propose KG-ECO: Knowledge Graph enhanced Entity COrrection for query rewriting, an entity correction system with corrupt entity span detection and entity retrieval/re-ranking functionalities. To boost the model performance, we incorporate Knowledge Graph (KG) to provide entity structural information (neighboring entities encoded by graph neural networks) and textual information (KG entity descriptions encoded by RoBERTa). Experimental results show that our approach yields a clear performance gain over two baselines: utterance level QR and entity correction without utilizing KG information. The proposed system is particularly effective for few-shot learning cases where target entities are rarely seen in training or there is a KG relation between the target entity and other contextual entities in the query.

cs.CL↗

PENTATRON: PErsonalized coNText-Aware Transformer for Retrieval-based cOnversational uNderstanding

Conversational understanding is an integral part of modern intelligent devices. In a large fraction of the global traffic from customers using smart digital assistants, frictions in dialogues may be attributed to incorrect understanding of the entities in a customer's query due to factors including ambiguous mentions, mispronunciation, background noise and faulty on-device signal processing. Such errors are compounded by two common deficiencies from intelligent devices namely, (1) the device not being tailored to individual customers, and (2) the device responses being unaware of the context in the conversation session. Viewing this problem via the lens of retrieval-based search engines, we build and evaluate a scalable entity correction system, PENTATRON. The system leverages a parametric transformer-based language model to learn patterns from in-session customer-device interactions coupled with a non-parametric personalized entity index to compute the correct query, which aids downstream components in reasoning about the best response. In addition to establishing baselines and demonstrating the value of personalized and context-aware systems, we use multitasking to learn the domain of the correct entity. We also investigate the utility of language model prompts. Through extensive experiments, we show a significant upward movement of the key metric (Exact Match) by up to 500.97% (relative to the baseline).

cs.LG↗

A Comparative Study on Transformer vs RNN in Speech Applications

Sequence-to-sequence models have been widely used in end-to-end speech processing, for example, automatic speech recognition (ASR), speech translation (ST), and text-to-speech (TTS). This paper focuses on an emergent sequence-to-sequence model called Transformer, which achieves state-of-the-art performance in neural machine translation and other natural language processing applications. We undertook intensive studies in which we experimentally compared and analyzed Transformer and conventional recurrent neural networks (RNN) in a total of 15 ASR, one multilingual ASR, one ST, and two TTS benchmarks. Our experiments revealed various training tips and significant performance benefits obtained with Transformer for each task including the surprising superiority of Transformer in 13/15 ASR benchmarks in comparison with RNN. We are preparing to release Kaldi-style reproducible recipes using open source and publicly available datasets for all the ASR, ST, and TTS tasks for the community to succeed our exciting outcomes.

cs.CL↗