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arXiv · 2004.08573

Convergence Behaviour of Bystanders: An Analysis of 2016 Munich Shooting Twitter Crisis Communication

Deborah Bunker·Milad Mirbabaie·Stefan Stieglitz
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Abstract

While convergence behaviour archetypes can explain behaviour of individuals who actively converge on and participate in crises, less is known about individuals who converge on an event and choose to remain passive i.e. "bystanders". Bystanders are important, because of their proximity to an event and their function as an "eye-witness". To investigate the role of bystanders in crisis communications we analysed Twitter communication generated from the 2016 Munich Shooting event. Our findings revealed the impassive convergence behaviour archetype could influence an event as a passive and rational "eye-witness", by gathering and sharing information close to where the event is occurring.

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Deborah Bunker, Milad Mirbabaie, Stefan Stieglitz. 2020-04-18. Convergence Behaviour of Bystanders: An Analysis of 2016 Munich Shooting Twitter Crisis Communication. https://arxiv.org/abs/2004.08573

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