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arXiv · 2110.01895

Investigating the Impact of Pre-trained Language Models on Dialog Evaluation

Chen Zhang·Luis Fernando D'Haro·Yiming Chen·Thomas Friedrichs·Haizhou Li
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Abstract

Recently, there is a surge of interest in applying pre-trained language models (Pr-LM) in automatic open-domain dialog evaluation. Pr-LMs offer a promising direction for addressing the multi-domain evaluation challenge. Yet, the impact of different Pr-LMs on the performance of automatic metrics is not well-understood. This paper examines 8 different Pr-LMs and studies their impact on three typical automatic dialog evaluation metrics across three different dialog evaluation benchmarks. Specifically, we analyze how the choice of Pr-LMs affects the performance of automatic metrics. Extensive correlation analyses on each of the metrics are performed to assess the effects of different Pr-LMs along various axes, including pre-training objectives, dialog evaluation criteria, model size, and cross-dataset robustness. This study serves as the first comprehensive assessment of the effects of different Pr-LMs on automatic dialog evaluation.

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Chen Zhang, Luis Fernando D'Haro, Yiming Chen, Thomas Friedrichs, Haizhou Li. 2021-10-05. Investigating the Impact of Pre-trained Language Models on Dialog Evaluation. https://arxiv.org/abs/2110.01895

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