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arXiv · 2203.07742

ViWOZ: A Multi-Domain Task-Oriented Dialogue Systems Dataset For Low-resource Language

Phi Nguyen Van·Tung Cao Hoang·Dung Nguyen Manh·Quan Nguyen Minh·Long Tran Quoc
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Abstract

Most of the current task-oriented dialogue systems (ToD), despite having interesting results, are designed for a handful of languages like Chinese and English. Therefore, their performance in low-resource languages is still a significant problem due to the absence of a standard dataset and evaluation policy. To address this problem, we proposed ViWOZ, a fully-annotated Vietnamese task-oriented dialogue dataset. ViWOZ is the first multi-turn, multi-domain tasked oriented dataset in Vietnamese, a low-resource language. The dataset consists of a total of 5,000 dialogues, including 60,946 fully annotated utterances. Furthermore, we provide a comprehensive benchmark of both modular and end-to-end models in low-resource language scenarios. With those characteristics, the ViWOZ dataset enables future studies on creating a multilingual task-oriented dialogue system.

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Phi Nguyen Van, Tung Cao Hoang, Dung Nguyen Manh, Quan Nguyen Minh, Long Tran Quoc. 2022-03-15. ViWOZ: A Multi-Domain Task-Oriented Dialogue Systems Dataset For Low-resource Language. https://arxiv.org/abs/2203.07742

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