Using Natural Language Inference to Improve Persona Extraction from Dialogue in a New Domain

Abstract

While valuable datasets such as PersonaChat provide a foundation for training persona-grounded dialogue agents, they lack diversity in conversational and narrative settings, primarily existing in the "real" world. To develop dialogue agents with unique personas, models are trained to converse given a specific persona, but hand-crafting these persona can be time-consuming, thus methods exist to automatically extract persona information from existing character-specific dialogue. However, these persona-extraction models are also trained on datasets derived from PersonaChat and struggle to provide high-quality persona information from conversational settings that do not take place in the real world, such as the fantasy-focused dataset, LIGHT. Creating new data to train models on a specific setting is human-intensive, thus prohibitively expensive. To address both these issues, we introduce a natural language inference method for post-hoc adapting a trained persona extraction model to a new setting. We draw inspiration from the literature of dialog natural language inference (NLI), and devise NLI-reranking methods to extract structured persona information from dialogue. Compared to existing persona extraction models, our method returns higher-quality extracted persona and requires less human annotation.