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arXiv · 2511.10787

Sabi\'a: Um Chatbot de Intelig\^encia Artificial Generativa para Suporte no Dia a Dia do Ensino Superior

Guilherme Biava Rodrigues·Franciele Beal·Marlon Marcon·Alinne Cristinne Corrêa Souza·André Roberto Ortoncelli·Francisco Carlos Monteiro Souza·Rodolfo Adamshuk Silva
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Abstract

Students often report difficulties in accessing day-to-day academic information, which is usually spread across numerous institutional documents and websites. This fragmentation results in a lack of clarity and causes confusion about routine university information. This project proposes the development of a chatbot using Generative Artificial Intelligence (GenAI) and Retrieval-Augmented Generation (RAG) to simplify access to such information. Several GenAI models were tested and evaluated based on quality metrics and the LLM-as-a-Judge approach. Among them, Gemini 2.0 Flash stood out for its quality and speed, and Gemma 3n for its good performance and open-source nature.

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Guilherme Biava Rodrigues, Franciele Beal, Marlon Marcon, Alinne Cristinne Corrêa Souza, André Roberto Ortoncelli, Francisco Carlos Monteiro Souza, Rodolfo Adamshuk Silva. 2025-11-13. Sabi\'a: Um Chatbot de Intelig\^encia Artificial Generativa para Suporte no Dia a Dia do Ensino Superior. https://arxiv.org/abs/2511.10787

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