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Generating Information-Sharing Subdialogues in Expert-User Consultation

Jennifer Chu-Carroll·Sandra Carberry
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Abstract

In expert-consultation dialogues, it is inevitable that an agent will at times have insufficient information to determine whether to accept or reject a proposal by the other agent. This results in the need for the agent to initiate an information-sharing subdialogue to form a set of shared beliefs within which the agents can effectively re-evaluate the proposal. This paper presents a computational strategy for initiating such information-sharing subdialogues to resolve the system's uncertainty regarding the acceptance of a user proposal. Our model determines when information-sharing should be pursued, selects a focus of information-sharing among multiple uncertain beliefs, chooses the most effective information-sharing strategy, and utilizes the newly obtained information to re-evaluate the user proposal. Furthermore, our model is capable of handling embedded information-sharing subdialogues.

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Jennifer Chu-Carroll, Sandra Carberry. 1997-01-06. Generating Information-Sharing Subdialogues in Expert-User Consultation. https://arxiv.org/abs/cmp-lg/9701003

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