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Aleksandra Urman

Publications and source records attributed to Aleksandra Urman.

At least 19 recordsLinked to original sources

Prompt Revision as a Source of Cultural Bias in Text-to-Image Systems

Commercial text-to-image systems silently revise user prompts before generating images, a step users typically cannot disable or even see. Yet, existing audits of cultural bias examine only the final images and treat generation as a single pipeline, so they cannot tell where the bias originates. We introduce WORLDVIEW, a multilingual benchmark of 8,960 prompts across 15 languages and 31 language-context pairings. Using it, we audit the revision layer in three systems (DALL-E-3, Imagen-4, GPT-Image-1.5) through a three-step analysis of how heavily it marks each cultural context, whether it flattens that context into a narrow vocabulary, and whether that vocabulary is stereotypical. Relative to a no-context English baseline, the US is the least-marked context, while non-Western and non-Anglophone contexts are marked far more heavily, flattened into narrow vocabularies applied across topically diverse prompts, and reduced to recognizable cultural stereotypes. Comparing images from original versus revised prompts on models without a revision layer, we identify the layer itself as a previously undocumented, causal source of this stereotyping. To locate cultural bias, and fix it, we must audit the system as deployed, not the model alone.

cs.AI

Auditing Google's AI Overviews and Featured Snippets: A Case Study on Baby Care and Pregnancy

Google Search increasingly surfaces AI-generated content through features like AI Overviews (AIO) and Featured Snippets (FS), which users frequently rely on despite having no control over their presentation. Through a systematic algorithm audit of 1,508 real baby care and pregnancy-related queries, we evaluate the quality and consistency of these information displays. Our robust evaluation framework assesses multiple quality dimensions, including answer consistency, relevance, presence of medical safeguards, source categories, and sentiment alignment. Our results reveal concerning gaps in information consistency, with information in AIO and FS displayed on the same search result page being inconsistent with each other in 33% of cases. Despite high relevance scores, both features critically lack medical safeguards (present in just 11% of AIO and 7% of FS responses). While health and wellness websites dominate source categories for both, AIO and FS, FS also often link to commercial sources. These findings have important implications for public health information access and demonstrate the need for stronger quality controls in AI-mediated health information. Our methodology provides a transferable framework for auditing AI systems across high-stakes domains where information quality directly impacts user well-being.

cs.CL

GoogleTrendArchive: A Year-Long Archive of Real-Time Web Search Trends Worldwide

GoogleTrendArchive is a comprehensive archive of Google Trending Now data spanning over one year (from November 28, 2024 to January 3, 2026) across 125 countries and 1,358 locations. Unlike Google Trends, which requires specifying search terms in advance, Trending Now captures search queries experiencing real-time surges, offering a way to inductively discover trending patterns across regions for studying collective attention dynamics. However, Google does not provide historical access to this data beyond seven days. Our dataset addresses this gap by presenting an archive of Trending Now data. The dataset contains over 7.6 million trend episodes. Each record includes the trend identifier, search volume bucket, precise timestamps, duration, geographic location, and related query clusters. This dataset, among other, enables systematic studies of information diffusion patterns, cross-cultural attention dynamics, crisis responses, and the temporal evolution of collective information-seeking at a global scale. The comprehensive geographic coverage facilitates fine-grained cross-country or cross-regional comparative analyses.

cs.IR

Reduced AI Acceptance After the Generative AI Boom: Evidence From a Two-Wave Survey Study

The rapid adoption of generative artificial intelligence (GenAI) technologies has led many organizations to integrate AI into their products and services, often without considering user preferences. Yet, public attitudes toward AI use, especially in impactful decision-making scenarios, are underexplored. Using a large-scale two-wave survey study (n_wave1=1514, n_wave2=1488) representative of the Swiss population, we examine shifts in public attitudes toward AI before and after the launch of ChatGPT. We find that the GenAI boom is significantly associated with reduced public acceptance of AI (see Figure 1) and increased demand for human oversight in various decision-making contexts. The proportion of respondents finding AI "not acceptable at all" increased from 23% to 30%, while support for human-only decision-making rose from 18% to 26%. These shifts have amplified existing social inequalities in terms of widened educational, linguistic, and gender gaps post-boom. Our findings challenge industry assumptions about public readiness for AI deployment and highlight the critical importance of aligning technological development with evolving public preferences.

cs.AI

Large Language Model Hacking: Quantifying the Hidden Risks of Using LLMs for Text Annotation

Large language models are rapidly transforming social science research by enabling the automation of labor-intensive tasks like data annotation and text analysis. However, LLM outputs vary significantly depending on the implementation choices made by researchers (e.g., model selection or prompting strategy). Such variation can introduce systematic biases and random errors, which propagate to downstream analyses and cause Type I (false positive), Type II (false negative), Type S (wrong sign), or Type M (exaggerated effect) errors. We call this phenomenon where configuration choices lead to incorrect conclusions LLM hacking. We find that intentional LLM hacking is strikingly simple. By replicating 37 data annotation tasks from 21 published social science studies, we show that, with just a handful of prompt paraphrases, virtually anything can be presented as statistically significant. Beyond intentional manipulation, our analysis of 13 million labels from 18 different LLMs across 2361 realistic hypotheses shows that there is also a high risk of accidental LLM hacking, even when following standard research practices. We find incorrect conclusions in approximately 31% of hypotheses for state-of-the-art LLMs, and in half the hypotheses for smaller language models. While higher task performance and stronger general model capabilities reduce LLM hacking risk, even highly accurate models remain susceptible. The risk of LLM hacking decreases as effect sizes increase, indicating the need for more rigorous verification of LLM-based findings near significance thresholds. We analyze 21 mitigation techniques and find that human annotations provide crucial protection against false positives. Common regression estimator correction techniques can restore valid inference but trade off Type I vs. Type II errors. We publish a list of practical recommendations to prevent LLM hacking.

cs.CL

WEIRD Audits? Research Trends, Linguistic and Geographical Disparities in the Algorithm Audits of Online Platforms -- A Systematic Literature Review

The increasing reliance on complex algorithmic systems by online platforms has sparked a growing need for algorithm auditing, a methodology evaluating these systems' functionality and impact. In this paper, we systematically review 176 peer-reviewed online platform-focused algorithm auditing studies and identify trends in their methodological approaches, the geographic distribution of authors, and the selection of platforms, languages, geographies, and group-based attributes in the focus of the reviewed research. We find a significant skew of research focus towards few online platforms, Western contexts, particularly the US, and English language data. Additionally, our analysis indicates a tendency to focus on a narrow set of group-based attributes, often operationalized in simplified ways, which might obscure more nuanced aspects of algorithmic bias and discrimination. We provide a clearer understanding of the current state of the online platform-focused algorithm auditing and identify gaps to be addressed for a more inclusive and representative research landscape.

cs.HC

Googling the Big Lie: Search Engines, News Media, and the US 2020 Election Conspiracy

The conspiracy theory that the US 2020 presidential election was fraudulent - the Big Lie - remained a prominent part of the media agenda months after the election. Whether and how search engines prioritized news stories that sought to thoroughly debunk the claims, provide a simple negation, or support the conspiracy is crucial for understanding information exposure on the topic. We investigate how search engines provided news on this conspiracy by conducting a large-scale algorithm audit evaluating differences between three search engines (Google, DuckDuckGo, and Bing), across three locations (Ohio, California, and the UK), and using eleven search queries. Results show that simply denying the conspiracy is the largest debunking strategy across all search engines. While Google has a strong mainstreaming effect on articles explicitly focused on the Big Lie - providing thorough debunks and alternative explanations - DuckDuckGo and Bing display, depending on the location, a large share of articles either supporting the conspiracy or failing to debunk it. Lastly, we find that niche ideologically driven search queries (e.g., "sharpie marker ballots Arizona") do not lead to more conspiracy-supportive material. Instead, content supporting the conspiracy is largely a product of broader ideology-agnostic search queries (e.g., "voter fraud 2020").

cs.IR

Improving the quality of individual-level online information tracking: challenges of existing approaches and introduction of a new content- and long-tail sensitive academic solution

This article evaluates the quality of data collection in individual-level desktop information tracking used in the social sciences and shows that the existing approaches face sampling issues, validity issues due to the lack of content-level data and their disregard of the variety of devices and long-tail consumption patterns as well as transparency and privacy issues. To overcome some of these problems, the article introduces a new academic tracking solution, WebTrack, an open source tracking tool maintained by a major European research institution. The design logic, the interfaces and the backend requirements for WebTrack, followed by a detailed examination of strengths and weaknesses of the tool, are discussed. Finally, using data from 1185 participants, the article empirically illustrates how an improvement in the data collection through WebTrack leads to new innovative shifts in the processing of tracking data. As WebTrack allows collecting the content people are exposed to on more than classical news platforms, we can strongly improve the detection of politics-related information consumption in tracking data with the application of automated content analysis compared to traditional approaches that rely on the list-based identification of news.

cs.CY

Algorithmically Curated Lies: How Search Engines Handle Misinformation about US Biolabs in Ukraine

The growing volume of online content prompts the need for adopting algorithmic systems of information curation. These systems range from web search engines to recommender systems and are integral for helping users stay informed about important societal developments. However, unlike journalistic editing the algorithmic information curation systems (AICSs) are known to be subject to different forms of malperformance which make them vulnerable to possible manipulation. The risk of manipulation is particularly prominent in the case when AICSs have to deal with information about false claims that underpin propaganda campaigns of authoritarian regimes. Using as a case study of the Russian disinformation campaign concerning the US biolabs in Ukraine, we investigate how one of the most commonly used forms of AICSs - i.e. web search engines - curate misinformation-related content. For this aim, we conduct virtual agent-based algorithm audits of Google, Bing, and Yandex search outputs in June 2022. Our findings highlight the troubling performance of search engines. Even though some search engines, like Google, were less likely to return misinformation results, across all languages and locations, the three search engines still mentioned or promoted a considerable share of false content (33% on Google; 44% on Bing, and 70% on Yandex). We also find significant disparities in misinformation exposure based on the language of search, with all search engines presenting a higher number of false stories in Russian. Location matters as well with users from Germany being more likely to be exposed to search results promoting false information. These observations stress the possibility of AICSs being vulnerable to manipulation, in particular in the case of the unfolding propaganda campaigns, and underline the importance of monitoring performance of these systems to prevent it.

cs.IR

In Generative AI we Trust: Can Chatbots Effectively Verify Political Information?

This article presents a comparative analysis of the ability of two large language model (LLM)-based chatbots, ChatGPT and Bing Chat, recently rebranded to Microsoft Copilot, to detect veracity of political information. We use AI auditing methodology to investigate how chatbots evaluate true, false, and borderline statements on five topics: COVID-19, Russian aggression against Ukraine, the Holocaust, climate change, and LGBTQ+ related debates. We compare how the chatbots perform in high- and low-resource languages by using prompts in English, Russian, and Ukrainian. Furthermore, we explore the ability of chatbots to evaluate statements according to political communication concepts of disinformation, misinformation, and conspiracy theory, using definition-oriented prompts. We also systematically test how such evaluations are influenced by source bias which we model by attributing specific claims to various political and social actors. The results show high performance of ChatGPT for the baseline veracity evaluation task, with 72 percent of the cases evaluated correctly on average across languages without pre-training. Bing Chat performed worse with a 67 percent accuracy. We observe significant disparities in how chatbots evaluate prompts in high- and low-resource languages and how they adapt their evaluations to political communication concepts with ChatGPT providing more nuanced outputs than Bing Chat. Finally, we find that for some veracity detection-related tasks, the performance of chatbots varied depending on the topic of the statement or the source to which it is attributed. These findings highlight the potential of LLM-based chatbots in tackling different forms of false information in online environments, but also points to the substantial variation in terms of how such potential is realized due to specific factors, such as language of the prompt or the topic.

cs.CL

Dynamics of toxic behavior in the Covid-19 vaccination debate

In this paper, we study the behavior of users on Online Social Networks in the context of Covid-19 vaccines in Italy. We identify two main polarized communities: Provax and Novax. We find that Novax users are more active, more clustered in the network, and share less reliable information compared to the Provax users. On average, Novax are more toxic than Provax. However, starting from June 2021, the Provax became more toxic than the Novax. We show that the change in trend is explained by the aggregation of some contagion effects and the change in the activity level within communities. In fact, we establish that Provax users who increase their intensity of activity after May 2021 are significantly more toxic than the other users, shifting the toxicity up within the Provax community. Our study suggests that users presenting a spiky activity pattern tend to be more toxic.

cs.SI

User Attitudes to Content Moderation in Web Search

Internet users highly rely on and trust web search engines, such as Google, to find relevant information online. However, scholars have documented numerous biases and inaccuracies in search outputs. To improve the quality of search results, search engines employ various content moderation practices such as interface elements informing users about potentially dangerous websites and algorithmic mechanisms for downgrading or removing low-quality search results. While the reliance of the public on web search engines and their use of moderation practices is well-established, user attitudes towards these practices have not yet been explored in detail. To address this gap, we first conducted an overview of content moderation practices used by search engines, and then surveyed a representative sample of the US adult population (N=398) to examine the levels of support for different moderation practices applied to potentially misleading and/or potentially offensive content in web search. We also analyzed the relationship between user characteristics and their support for specific moderation practices. We find that the most supported practice is informing users about potentially misleading or offensive content, and the least supported one is the complete removal of search results. More conservative users and users with lower levels of trust in web search results are more likely to be against content moderation in web search.

cs.CY

User's Reaction Patterns in Online Social Network Communities

Several one-fits-all intervention policies were introduced by the Online Social Networks (OSNs) platforms to mitigate potential harms. Nevertheless, some studies showed the limited effectiveness of these approaches. An alternative to this would be a user-centered design of intervention policies. In this context, we study the susceptibility of users to undesired behavior in communities on OSNs. In particular, we explore their reaction to specific events. Our study shows that communities develop different undesired behavior patterns in reaction to specific events. These events can significantly alter the behavior of the community and invert the dynamics of behavior within the whole network. Our findings stress out the importance of understanding the reasons behind the changes in users' reactions and highlights the need of fine-tuning the research to the individual's level. It paves the way towards building better OSNs' intervention strategies centered on the user.

cs.SI

The right to audit and power asymmetries in algorithm auditing

In this paper, we engage with and expand on the keynote talk about the Right to Audit given by Prof. Christian Sandvig at the IC2S2 2021 through a critical reflection on power asymmetries in the algorithm auditing field. We elaborate on the challenges and asymmetries mentioned by Sandvig - such as those related to legal issues and the disparity between early-career and senior researchers. We also contribute a discussion of the asymmetries that were not covered by Sandvig but that we find critically important: those related to other disparities between researchers, incentive structures related to the access to data from companies, targets of auditing and users and their rights. We also discuss the implications these asymmetries have for algorithm auditing research such as the Western-centrism and the lack of the diversity of perspectives. While we focus on the field of algorithm auditing specifically, we suggest some of the discussed asymmetries affect Computational Social Science more generally and need to be reflected on and addressed.

cs.CY

Novelty in news search: a longitudinal study of the 2020 US elections

The 2020 US elections news coverage was extensive, with new pieces of information generated rapidly. This evolving scenario presented an opportunity to study the performance of search engines in a context in which they had to quickly process information as it was published. We analyze novelty, a measurement of new items that emerge in the top news search results, to compare the coverage and visibility of different topics. We conduct a longitudinal study of news results of five search engines collected in short-bursts (every 21 minutes) from two regions (Oregon, US and Frankfurt, Germany), starting on election day and lasting until one day after the announcement of Biden as the winner. We find more new items emerging for election related queries ("joe biden", "donald trump" and "us elections") compared to topical (e.g., "coronavirus") or stable (e.g., "holocaust") queries. We demonstrate differences across search engines and regions over time, and we highlight imbalances between candidate queries. When it comes to news search, search engines are responsible for such imbalances, either due to their algorithms or the set of news sources they rely on. We argue that such imbalances affect the visibility of political candidates in news searches during electoral periods.

cs.CY

This is what a pandemic looks like: Visual framing of COVID-19 on search engines

In today's high-choice media environment, search engines play an integral role in informing individuals and societies about the latest events. The importance of search algorithms is even higher at the time of crisis, when users search for information to understand the causes and the consequences of the current situation and decide on their course of action. In our paper, we conduct a comparative audit of how different search engines prioritize visual information related to COVID-19 and what consequences it has for the representation of the pandemic. Using a virtual agent-based audit approach, we examine image search results for the term "coronavirus" in English, Russian and Chinese on five major search engines: Google, Yandex, Bing, Yahoo, and DuckDuckGo. Specifically, we focus on how image search results relate to generic news frames (e.g., the attribution of responsibility, human interest, and economics) used in relation to COVID-19 and how their visual composition varies between the search engines.

cs.IR

Panning for gold: Lessons learned from the platform-agnostic automated detection of political content in textual data

The growing availability of data about online information behaviour enables new possibilities for political communication research. However, the volume and variety of these data makes them difficult to analyse and prompts the need for developing automated content approaches relying on a broad range of natural language processing techniques (e.g. machine learning- or neural network-based ones). In this paper, we discuss how these techniques can be used to detect political content across different platforms. Using three validation datasets, which include a variety of political and non-political textual documents from online platforms, we systematically compare the performance of three groups of detection techniques relying on dictionaries, supervised machine learning, or neural networks. We also examine the impact of different modes of data preprocessing (e.g. stemming and stopword removal) on the low-cost implementations of these techniques using a large set (n = 66) of detection models. Our results show the limited impact of preprocessing on model performance, with the best results for less noisy data being achieved by neural network- and machine-learning-based models, in contrast to the more robust performance of dictionary-based models on noisy data.

cs.CL

Scaling up Search Engine Audits: Practical Insights for Algorithm Auditing

Algorithm audits have increased in recent years due to a growing need to independently assess the performance of automatically curated services that process, filter, and rank the large and dynamic amount of information available on the internet. Among several methodologies to perform such audits, virtual agents stand out because they offer the ability to perform systematic experiments, simulating human behaviour without the associated costs of recruiting participants. Motivated by the importance of research transparency and replicability of results, this paper focuses on the challenges of such an approach. It provides methodological details, recommendations, lessons learned, and limitations based on our experience of setting up experiments for eight search engines (including main, news, image and video sections) with hundreds of virtual agents placed in different regions. We demonstrate the successful performance of our research infrastructure across multiple data collections, with diverse experimental designs, and point to different changes and strategies that improve the quality of the method. We conclude that virtual agents are a promising venue for monitoring the performance of algorithms across long periods of time, and we hope that this paper can serve as a basis for further research in this area.

cs.CY