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Alex Endert

Publications and source records attributed to Alex Endert.

At least 37 records · Page 2Linked to original sources

Visualizing Intelligent Tutor Interactions for Responsive Pedagogy

Intelligent tutoring systems leverage AI models of expert learning and student knowledge to deliver personalized tutoring to students. While these intelligent tutors have demonstrated improved student learning outcomes, it is still unclear how teachers might integrate them into curriculum and course planning to support responsive pedagogy. In this paper, we conducted a design study with five teachers who have deployed Apprentice Tutors, an intelligent tutoring platform, in their classes. We characterized their challenges around analyzing student interaction data from intelligent tutoring systems and built VisTA (Visualizations for Tutor Analytics), a visual analytics system that shows detailed provenance data across multiple coordinated views. We evaluated VisTA with the same five teachers, and found that the visualizations helped them better interpret intelligent tutor data, gain insights into student problem-solving provenance, and decide on necessary follow-up actions - such as providing students with further support or reviewing skills in the classroom. Finally, we discuss potential extensions of VisTA into sequence query and detection, as well as the potential for the visualizations to be useful for encouraging self-directed learning in students.

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Explainability in JupyterLab and Beyond: Interactive XAI Systems for Integrated and Collaborative Workflows

Explainable AI (XAI) tools represent a turn to more human-centered and human-in-the-loop AI approaches that emphasize user needs and perspectives in machine learning model development workflows. However, while the majority of ML resources available today are developed for Python computational environments such as JupyterLab and Jupyter Notebook, the same has not been true of interactive XAI systems, which are often still implemented as standalone interfaces. In this paper, we address this mismatch by identifying three design patterns for embedding front-end XAI interfaces into Jupyter, namely: 1) One-way communication from Python to JavaScript, 2) Two-way data synchronization, and 3) Bi-directional callbacks. We also provide an open-source toolkit, bonXAI, that demonstrates how each design pattern might be used to build interactive XAI tools for a Pytorch text classification workflow. Finally, we conclude with a discussion of best practices and open questions. Our aims for this paper are to discuss how interactive XAI tools might be developed for computational notebooks, and how they can better integrate into existing model development workflows to support more collaborative, human-centered AI.

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Preliminary Guidelines For Combining Data Integration and Visual Data Analysis

Data integration is often performed to consolidate information from multiple disparate data sources during visual data analysis. However, integration operations are usually separate from visual analytics operations such as encode and filter in both interface design and empirical research. We conducted a preliminary user study to investigate whether and how data integration should be incorporated directly into the visual analytics process. We used two interface alternatives featuring contrasting approaches to the data preparation and analysis workflow: manual file-based ex-situ integration as a separate step from visual analytics operations; and automatic UI-based in-situ integration merged with visual analytics operations. Participants were asked to complete specific and free-form tasks with each interface, browsing for patterns, generating insights, and summarizing relationships between attributes distributed across multiple files. Analyzing participants' interactions and feedback, we found both task completion time and total interactions to be similar across interfaces and tasks, as well as unique integration strategies between interfaces and emergent behaviors related to satisficing and cognitive bias. Participants' time spent and interactions revealed that in-situ integration enabled users to spend more time on analysis tasks compared with ex-situ integration. Participants' integration strategies and analytical behaviors revealed differences in interface usage for generating and tracking hypotheses and insights. With these results, we synthesized preliminary guidelines for designing future visual analytics interfaces that can support integrating attributes throughout an active analysis process.

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KnowledgeVIS: Interpreting Language Models by Comparing Fill-in-the-Blank Prompts

Recent growth in the popularity of large language models has led to their increased usage for summarizing, predicting, and generating text, making it vital to help researchers and engineers understand how and why they work. We present KnowledgeVis, a human-in-the-loop visual analytics system for interpreting language models using fill-in-the-blank sentences as prompts. By comparing predictions between sentences, KnowledgeVis reveals learned associations that intuitively connect what language models learn during training to natural language tasks downstream, helping users create and test multiple prompt variations, analyze predicted words using a novel semantic clustering technique, and discover insights using interactive visualizations. Collectively, these visualizations help users identify the likelihood and uniqueness of individual predictions, compare sets of predictions between prompts, and summarize patterns and relationships between predictions across all prompts. We demonstrate the capabilities of KnowledgeVis with feedback from six NLP experts as well as three different use cases: (1) probing biomedical knowledge in two domain-adapted models; and (2) evaluating harmful identity stereotypes and (3) discovering facts and relationships between three general-purpose models.

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DeepSee: Multidimensional Visualizations of Seabed Ecosystems

Scientists studying deep ocean microbial ecosystems use limited numbers of sediment samples collected from the seafloor to characterize important life-sustaining biogeochemical cycles in the environment. Yet conducting fieldwork to sample these extreme remote environments is both expensive and time consuming, requiring tools that enable scientists to explore the sampling history of field sites and predict where taking new samples is likely to maximize scientific return. We conducted a collaborative, user-centered design study with a team of scientific researchers to develop DeepSee, an interactive data workspace that visualizes 2D and 3D interpolations of biogeochemical and microbial processes in context together with sediment sampling history overlaid on 2D seafloor maps. Based on a field deployment and qualitative interviews, we found that DeepSee increased the scientific return from limited sample sizes, catalyzed new research workflows, reduced long-term costs of sharing data, and supported teamwork and communication between team members with diverse research goals.

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iScore: Visual Analytics for Interpreting How Language Models Automatically Score Summaries

The recent explosion in popularity of large language models (LLMs) has inspired learning engineers to incorporate them into adaptive educational tools that automatically score summary writing. Understanding and evaluating LLMs is vital before deploying them in critical learning environments, yet their unprecedented size and expanding number of parameters inhibits transparency and impedes trust when they underperform. Through a collaborative user-centered design process with several learning engineers building and deploying summary scoring LLMs, we characterized fundamental design challenges and goals around interpreting their models, including aggregating large text inputs, tracking score provenance, and scaling LLM interpretability methods. To address their concerns, we developed iScore, an interactive visual analytics tool for learning engineers to upload, score, and compare multiple summaries simultaneously. Tightly integrated views allow users to iteratively revise the language in summaries, track changes in the resulting LLM scores, and visualize model weights at multiple levels of abstraction. To validate our approach, we deployed iScore with three learning engineers over the course of a month. We present a case study where interacting with iScore led a learning engineer to improve their LLM's score accuracy by three percentage points. Finally, we conducted qualitative interviews with the learning engineers that revealed how iScore enabled them to understand, evaluate, and build trust in their LLMs during deployment.

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DataPilot: Utilizing Quality and Usage Information for Subset Selection during Visual Data Preparation

Selecting relevant data subsets from large, unfamiliar datasets can be difficult. We address this challenge by modeling and visualizing two kinds of auxiliary information: (1) quality - the validity and appropriateness of data required to perform certain analytical tasks; and (2) usage - the historical utilization characteristics of data across multiple users. Through a design study with 14 data workers, we integrate this information into a visual data preparation and analysis tool, DataPilot. DataPilot presents visual cues about "the good, the bad, and the ugly" aspects of data and provides graphical user interface controls as interaction affordances, guiding users to perform subset selection. Through a study with 36 participants, we investigate how DataPilot helps users navigate a large, unfamiliar tabular dataset, prepare a relevant subset, and build a visualization dashboard. We find that users selected smaller, effective subsets with higher quality and usage, and with greater success and confidence.

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Causalvis: Visualizations for Causal Inference

Causal inference is a statistical paradigm for quantifying causal effects using observational data. It is a complex process, requiring multiple steps, iterations, and collaborations with domain experts. Analysts often rely on visualizations to evaluate the accuracy of each step. However, existing visualization toolkits are not designed to support the entire causal inference process within computational environments familiar to analysts. In this paper, we address this gap with Causalvis, a Python visualization package for causal inference. Working closely with causal inference experts, we adopted an iterative design process to develop four interactive visualization modules to support causal inference analysis tasks. The modules are then presented back to the experts for feedback and evaluation. We found that Causalvis effectively supported the iterative causal inference process. We discuss the implications of our findings for designing visualizations for causal inference, particularly for tasks of communication and collaboration.

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Facilitating Conversational Interaction in Natural Language Interfaces for Visualization

Natural language (NL) toolkits enable visualization developers, who may not have a background in natural language processing (NLP), to create natural language interfaces (NLIs) for end-users to flexibly specify and interact with visualizations. However, these toolkits currently only support one-off utterances, with minimal capability to facilitate a multi-turn dialog between the user and the system. Developing NLIs with such conversational interaction capabilities remains a challenging task, requiring implementations of low-level NLP techniques to process a new query as an intent to follow-up on an older query. We extend an existing Python-based toolkit, NL4DV, that processes an NL query about a tabular dataset and returns an analytic specification containing data attributes, analytic tasks, and relevant visualizations, modeled as a JSON object. Specifically, NL4DV now enables developers to facilitate multiple simultaneous conversations about a dataset and resolve associated ambiguities, augmenting new conversational information into the output JSON object. We demonstrate these capabilities through three examples: (1) an NLI to learn aspects of the Vega-Lite grammar, (2) a mind mapping application to create free-flowing conversations, and (3) a chatbot to answer questions and resolve ambiguities.

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Lumos: Increasing Awareness of Analytic Behavior during Visual Data Analysis

Visual data analysis tools provide people with the agency and flexibility to explore data using a variety of interactive functionalities. However, this flexibility may introduce potential consequences in situations where users unknowingly overemphasize or underemphasize specific subsets of the data or attribute space they are analyzing. For example, users may overemphasize specific attributes and/or their values (e.g., Gender is always encoded on the X axis), underemphasize others (e.g., Religion is never encoded), ignore a subset of the data (e.g., older people are filtered out), etc. In response, we present Lumos, a visual data analysis tool that captures and shows the interaction history with data to increase awareness of such analytic behaviors. Using in-situ (at the place of interaction) and ex-situ (in an external view) visualization techniques, Lumos provides real-time feedback to users for them to reflect on their activities. For example, Lumos highlights datapoints that have been previously examined in the same visualization (in-situ) and also overlays them on the underlying data distribution (i.e., baseline distribution) in a separate visualization (ex-situ). Through a user study with 24 participants, we investigate how Lumos helps users' data exploration and decision-making processes. We found that Lumos increases users' awareness of visual data analysis practices in real-time, promoting reflection upon and acknowledgement of their intentions and potentially influencing subsequent interactions.

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Left, Right, and Gender: Exploring Interaction Traces to Mitigate Human Biases

Human biases impact the way people analyze data and make decisions. Recent work has shown that some visualization designs can better support cognitive processes and mitigate cognitive biases (i.e., errors that occur due to the use of mental "shortcuts"). In this work, we explore how visualizing a user's interaction history (i.e., which data points and attributes a user has interacted with) can be used to mitigate potential biases that drive decision making by promoting conscious reflection of one's analysis process. Given an interactive scatterplot-based visualization tool, we showed interaction history in real-time while exploring data (by coloring points in the scatterplot that the user has interacted with), and in a summative format after a decision has been made (by comparing the distribution of user interactions to the underlying distribution of the data). We conducted a series of in-lab experiments and a crowd-sourced experiment to evaluate the effectiveness of interaction history interventions toward mitigating bias. We contextualized this work in a political scenario in which participants were instructed to choose a committee of 10 fictitious politicians to review a recent bill passed in the U.S. state of Georgia banning abortion after 6 weeks, where things like gender bias or political party bias may drive one's analysis process. We demonstrate the generalizability of this approach by evaluating a second decision making scenario related to movies. Our results are inconclusive for the effectiveness of interaction history (henceforth referred to as interaction traces) toward mitigating biased decision making. However, we find some mixed support that interaction traces, particularly in a summative format, can increase awareness of potential unconscious biases.

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VAINE: Visualization and AI for Natural Experiments

Natural experiments are observational studies where the assignment of treatment conditions to different populations occurs by chance "in the wild". Researchers from fields such as economics, healthcare, and the social sciences leverage natural experiments to conduct hypothesis testing and causal effect estimation for treatment and outcome variables that would otherwise be costly, infeasible, or unethical. In this paper, we introduce VAINE (Visualization and AI for Natural Experiments), a visual analytics tool for identifying and understanding natural experiments from observational data. We then demonstrate how VAINE can be used to validate causal relationships, estimate average treatment effects, and identify statistical phenomena such as Simpson's paradox through two usage scenarios.

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CACTUS: Detecting and Resolving Conflicts in Objective Functions

Machine learning (ML) models are constructed by expert ML practitioners using various coding languages, in which they tune and select models hyperparameters and learning algorithms for a given problem domain. They also carefully design an objective function or loss function (often with multiple objectives) that captures the desired output for a given ML task such as classification, regression, etc. In multi-objective optimization, conflicting objectives and constraints is a major area of concern. In such problems, several competing objectives are seen for which no single optimal solution is found that satisfies all desired objectives simultaneously. In the past VA systems have allowed users to interactively construct objective functions for a classifier. In this paper, we extend this line of work by prototyping a technique to visualize multi-objective objective functions either defined in a Jupyter notebook or defined using an interactive visual interface to help users to: (1) perceive and interpret complex mathematical terms in it and (2) detect and resolve conflicting objectives. Visualization of the objective function enlightens potentially conflicting objectives that obstructs selecting correct solution(s) for the desired ML task or goal. We also present an enumeration of potential conflicts in objective specification in multi-objective objective functions for classifier selection. Furthermore, we demonstrate our approach in a VA system that helps users in specifying meaningful objective functions to a classifier by detecting and resolving conflicting objectives and constraints. Through a within-subject quantitative and qualitative user study, we present results showing that our technique helps users interactively specify meaningful objective functions by resolving potential conflicts for a classification task.

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Causal Perception in Question-Answering Systems

Root cause analysis is a common data analysis task. While question-answering systems enable people to easily articulate a why question (e.g., why students in Massachusetts have high ACT Math scores on average) and obtain an answer, these systems often produce questionable causal claims. To investigate how such claims might mislead users, we conducted two crowdsourced experiments to study the impact of showing different information on user perceptions of a question-answering system. We found that in a system that occasionally provided unreasonable responses, showing a scatterplot increased the plausibility of unreasonable causal claims. Also, simply warning participants that correlation is not causation seemed to lead participants to accept reasonable causal claims more cautiously. We observed a strong tendency among participants to associate correlation with causation. Yet, the warning appeared to reduce the tendency. Grounded in the findings, we propose ways to reduce the illusion of causality when using question-answering systems.

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SafetyLens: Visual Data Analysis of Functional Safety of Vehicles

Modern automobiles have evolved from just being mechanical machines to having full-fledged electronics systems that enhance vehicle dynamics and driver experience. However, these complex hardware and software systems, if not properly designed, can experience failures that can compromise the safety of the vehicle, its occupants, and the surrounding environment. For example, a system to activate the brakes to avoid a collision saves lives when it functions properly, but could lead to tragic outcomes if the brakes were applied in a way that's inconsistent with the design. Broadly speaking, the analysis performed to minimize such risks falls into a systems engineering domain called Functional Safety. In this paper, we present SafetyLens, a visual data analysis tool to assist engineers and analysts in analyzing automotive Functional Safety datasets. SafetyLens combines techniques including network exploration and visual comparison to help analysts perform domain-specific tasks. This paper presents the design study with domain experts that resulted in the design guidelines, the tool, and user feedback.

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Toward a Bias-Aware Future for Mixed-Initiative Visual Analytics

Mixed-initiative visual analytics systems incorporate well-established design principles that improve users' abilities to solve problems. As these systems consider whether to take initiative towards achieving user goals, many current systems address the potential for cognitive bias in human initiatives statically, relying on fixed initiatives they can take instead of identifying, communicating and addressing the bias as it occurs. We argue that mixed-initiative design principles can and should incorporate cognitive bias mitigation strategies directly through development of mitigation techniques embedded in the system to address cognitive biases in situ. We identify domain experts in machine learning adopting visual analytics techniques and systems that incorporate existing mixed-initiative principles and examine their potential to support bias mitigation strategies. This examination considers the unique perspective these experts bring to visual analytics and is situated in existing user-centered systems that make exemplary use of design principles informed by cognitive theory. We then suggest informed opportunities for domain experts to take initiative toward addressing cognitive biases in light of their existing contributions to the field. Finally, we contribute open questions and research directions for designers seeking to adopt visual analytics techniques that incorporate bias-aware initiatives in future systems.

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A Comparative Analysis of Industry Human-AI Interaction Guidelines

With the recent release of AI interaction guidelines from Apple, Google, and Microsoft, there is clearly interest in understanding the best practices in human-AI interaction. However, industry standards are not determined by a single company, but rather by the synthesis of knowledge from the whole community. We have surveyed all of the design guidelines from each of these major companies and developed a single, unified structure of guidelines, giving developers a centralized reference. We have then used this framework to compare each of the surveyed companies to find differences in areas of emphasis. Finally, we encourage people to contribute additional guidelines from other companies, academia, or individuals, to provide an open and extensible reference of AI design guidelines at https://ai-open-guidelines.readthedocs.io/.

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What are Data Insights to Professional Visualization Users?

While many visualization researchers have attempted to define data insights, little is known about how visualization users perceive them. We interviewed 23 professional users of end-user visualization platforms (e.g., Tableau and Power BI) about their experiences with data insights. We report on seven characteristics of data insights based on interviewees' descriptions. Grounded in these characteristics, we propose practical implications for creating tools that aim to automatically communicate data insights to users.

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