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Aron Culotta

Publications and source records attributed to Aron Culotta.

21 records · Page 2Linked to original sources

Identifying leading indicators of product recalls from online reviews using positive unlabeled learning and domain adaptation

Consumer protection agencies are charged with safeguarding the public from hazardous products, but the thousands of products under their jurisdiction make it challenging to identify and respond to consumer complaints quickly. From the consumer's perspective, online reviews can provide evidence of product defects, but manually sifting through hundreds of reviews is not always feasible. In this paper, we propose a system to mine Amazon.com reviews to identify products that may pose safety or health hazards. Since labeled data for this task are scarce, our approach combines positive unlabeled learning with domain adaptation to train a classifier from consumer complaints submitted to the U.S. Consumer Product Safety Commission. On a validation set of manually annotated Amazon product reviews, we find that our approach results in an absolute F1 score improvement of 8% over the best competing baseline. Furthermore, we apply the classifier to Amazon reviews of known recalled products; the classifier identifies reviews reporting safety hazards prior to the recall date for 45% of the products. This suggests that the system may be able to provide an early warning system to alert consumers to hazardous products before an official recall is announced.

cs.IR↗

Inferring the Origin Locations of Tweets with Quantitative Confidence

Social Internet content plays an increasingly critical role in many domains, including public health, disaster management, and politics. However, its utility is limited by missing geographic information; for example, fewer than 1.6% of Twitter messages (tweets) contain a geotag. We propose a scalable, content-based approach to estimate the location of tweets using a novel yet simple variant of gaussian mixture models. Further, because real-world applications depend on quantified uncertainty for such estimates, we propose novel metrics of accuracy, precision, and calibration, and we evaluate our approach accordingly. Experiments on 13 million global, comprehensively multi-lingual tweets show that our approach yields reliable, well-calibrated results competitive with previous computationally intensive methods. We also show that a relatively small number of training data are required for good estimates (roughly 30,000 tweets) and models are quite time-invariant (effective on tweets many weeks newer than the training set). Finally, we show that toponyms and languages with small geographic footprint provide the most useful location signals.

cs.SI↗

Detecting influenza outbreaks by analyzing Twitter messages

We analyze over 500 million Twitter messages from an eight month period and find that tracking a small number of flu-related keywords allows us to forecast future influenza rates with high accuracy, obtaining a 95% correlation with national health statistics. We then analyze the robustness of this approach to spurious keyword matches, and we propose a document classification component to filter these misleading messages. We find that this document classifier can reduce error rates by over half in simulated false alarm experiments, though more research is needed to develop methods that are robust in cases of extremely high noise.

cs.IR↗