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Bernardo A. Huberman

Publications and source records attributed to Bernardo A. Huberman.

At least 55 records · Page 3Linked to original sources

Artificial Inflation: The True Story of Trends in Sina Weibo

There has been a tremendous rise in the growth of online social networks all over the world in recent years. This has facilitated users to generate a large amount of real-time content at an incessant rate, all competing with each other to attract enough attention and become trends. While Western online social networks such as Twitter have been well studied, characteristics of the popular Chinese microblogging network Sina Weibo have not been. In this paper, we analyze in detail the temporal aspect of trends and trend-setters in Sina Weibo, constrasting it with earlier observations on Twitter. First, we look at the formation, persistence and decay of trends and examine the key topics that trend in Sina Weibo. One of our key findings is that retweets are much more common in Sina Weibo and contribute a lot to creating trends. When we look closer, we observe that a large percentage of trends in Sina Weibo are due to the continuous retweets of a small amount of fraudulent accounts. These fake accounts are set up to artificially inflate certain posts causing them to shoot up into Sina Weibo's trending list, which are in turn displayed as the most popular topics to users.

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Long Trend Dynamics in Social Media

A main characteristic of social media is that its diverse content, copiously generated by both standard outlets and general users, constantly competes for the scarce attention of large audiences. Out of this flood of information some topics manage to get enough attention to become the most popular ones and thus to be prominently displayed as trends. Equally important, some of these trends persist long enough so as to shape part of the social agenda. How this happens is the focus of this paper. By introducing a stochastic dynamical model that takes into account the user's repeated involvement with given topics, we can predict the distribution of trend durations as well as the thresholds in popularity that lead to their emergence within social media. Detailed measurements of datasets from Twitter confirm the validity of the model and its predictions.

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Collective Attention and the Dynamics of Group Deals

We present a study of the group purchasing behavior of daily deals in Groupon and LivingSocial and introduce a predictive dynamic model of collective attention for group buying behavior. In our model, the aggregate number of purchases at a given time comprises two types of processes: random discovery and social propagation. We find that these processes are very clearly separated by an inflection point. Using large data sets from both Groupon and LivingSocial we show how the model is able to predict the success of group deals as a function of time. We find that Groupon deals are easier to predict accurately earlier in the deal lifecycle than LivingSocial deals due to the final number of deal purchases saturating quicker. One possible explanation for this is that the incentive to socially propagate a deal is based on an individual threshold in LivingSocial, whereas in Groupon it is based on a collective threshold, which is reached very early. Furthermore, the personal benefit of propagating a deal is also greater in LivingSocial.

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Swayed by Friends or by the Crowd?

We have conducted three empirical studies of the effects of friend recommendations and general ratings on how online users make choices. These two components of social influence were investigated through user studies on Mechanical Turk. We find that for a user deciding between two choices an additional rating star has a much larger effect than an additional friend's recommendation on the probability of selecting an item. Equally important, negative opinions from friends are more influential than positive opinions, and people exhibit more random behavior in their choices when the decision involves less cost and risk. Our results can be generalized across different demographics, implying that individuals trade off recommendations from friends and ratings in a similar fashion.

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To Switch or Not To Switch: Understanding Social Influence in Recommender Systems

We designed and ran an experiment to test how often people's choices are reversed by others' recommendations when facing different levels of confirmation and conformity pressures. In our experiment participants were first asked to provide their preferences between pairs of items. They were then asked to make second choices about the same pairs with knowledge of others' preferences. Our results show that others people's opinions significantly sway people's own choices. The influence is stronger when people are required to make their second decision sometime later (22.4%) than immediately (14.1%). Moreover, people are most likely to reverse their choices when facing a moderate number of opposing opinions. Finally, the time people spend making the first decision significantly predicts whether they will reverse their decisions later on, while demographics such as age and gender do not. These results have implications for consumer behavior research as well as online marketing strategies.

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What Trends in Chinese Social Media

There has been a tremendous rise in the growth of online social networks all over the world in recent times. While some networks like Twitter and Facebook have been well documented, the popular Chinese microblogging social network Sina Weibo has not been studied. In this work, we examine the key topics that trend on Sina Weibo and contrast them with our observations on Twitter. We find that there is a vast difference in the content shared in China, when compared to a global social network such as Twitter. In China, the trends are created almost entirely due to retweets of media content such as jokes, images and videos, whereas on Twitter, the trends tend to have more to do with current global events and news stories.

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Trends in Social Media : Persistence and Decay

Social media generates a prodigious wealth of real-time content at an incessant rate. From all the content that people create and share, only a few topics manage to attract enough attention to rise to the top and become temporal trends which are displayed to users. The question of what factors cause the formation and persistence of trends is an important one that has not been answered yet. In this paper, we conduct an intensive study of trending topics on Twitter and provide a theoretical basis for the formation, persistence and decay of trends. We also demonstrate empirically how factors such as user activity and number of followers do not contribute strongly to trend creation and its propagation. In fact, we find that the resonance of the content with the users of the social network plays a major role in causing trends.

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Social Attention and the Provider's Dilemma

While attracting attention is one of the prime goals of content providers, the conversion of that attention into revenue is by no means obvious. Given that most users expect to consume web content for free, a provider with an established audience faces a dilemma. Since the introduction of advertisements or subscription fees will be construed by users as an inconvenience which may lead them to stop using the site, what should the provider do in order to maximize revenues? We address this question through the lens of adaptation theory, which states that even though a change affects a person's utility initially, as time goes on people tend to adapt and become less aware of past changes. We establish that if the likelihood of continuing to attend to the provider after an increase in inconvenience is log-concave in the magnitude of the increase, then the provider faces a tradeoff between achieving a higher revenue per user sooner and maximizing the number of users in the long term. On the other hand, if the likelihood of continuing to attend to the provider after an increase in inconvenience is log-convex, then it is always optimal for the provider to perform the increase in one step.

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Human Speed-Accuracy Tradeoffs in Search

When foraging for information, users face a tradeoff between the accuracy and value of the acquired information and the time spent collecting it, a problem which also surfaces when seeking answers to a question posed to a large community. We empirically study how people behave when facing these conflicting objectives using data from Yahoo Answers, a community driven question-and-answer site. We first study how users behave when trying to maximize the amount of acquired information while minimizing the waiting time. We find that users are willing to wait longer for an additional answer if they have received a small number of answers. We then assume that users make a sequence of decisions, deciding to wait for an additional answer as long as the quality of the current answer exceeds some threshold. The resulting probability distribution for the number of answers that a question gets is an inverse Gaussian, a fact that is validated by our data.

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Influence and Passivity in Social Media

The ever-increasing amount of information flowing through Social Media forces the members of these networks to compete for attention and influence by relying on other people to spread their message. A large study of information propagation within Twitter reveals that the majority of users act as passive information consumers and do not forward the content to the network. Therefore, in order for individuals to become influential they must not only obtain attention and thus be popular, but also overcome user passivity. We propose an algorithm that determines the influence and passivity of users based on their information forwarding activity. An evaluation performed with a 2.5 million user dataset shows that our influence measure is a good predictor of URL clicks, outperforming several other measures that do not explicitly take user passivity into account. We also explicitly demonstrate that high popularity does not necessarily imply high influence and vice-versa.

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Predicting the Future with Social Media

In recent years, social media has become ubiquitous and important for social networking and content sharing. And yet, the content that is generated from these websites remains largely untapped. In this paper, we demonstrate how social media content can be used to predict real-world outcomes. In particular, we use the chatter from Twitter.com to forecast box-office revenues for movies. We show that a simple model built from the rate at which tweets are created about particular topics can outperform market-based predictors. We further demonstrate how sentiments extracted from Twitter can be further utilized to improve the forecasting power of social media.

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Harvesting Collective Intelligence: Temporal Behavior in Yahoo Answers

When harvesting collective intelligence, a user wishes to maximize the accuracy and value of the acquired information without spending too much time collecting it. We empirically study how people behave when facing these conflicting objectives using data from Yahoo Answers, a community driven question-and-answer site. We take two complementary approaches. We first study how users behave when trying to maximize the amount of the acquired information, while minimizing the waiting time. We identify and quantify how question authors at Yahoo Answers trade off the number of answers they receive and the cost of waiting. We find that users are willing to wait more to obtain an additional answer when they have only received a small number of answers; this implies decreasing marginal returns in the amount of collected information. We also estimate the user's utility function from the data. Our second approach focuses on how users assess the qualities of the individual answers without explicitly considering the cost of waiting. We assume that users make a sequence of decisions, deciding to wait for an additional answer as long as the quality of the current answer exceeds some threshold. Under this model, the probability distribution for the number of answers that a question gets is an inverse Gaussian, which is a Zipf-like distribution. We use the data to validate this conclusion.

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Feedback loops of attention in peer production

A significant percentage of online content is now published and consumed via the mechanism of crowdsourcing. While any user can contribute to these forums, a disproportionately large percentage of the content is submitted by very active and devoted users, whose continuing participation is key to the sites' success. As we show, people's propensity to keep participating increases the more they contribute, suggesting motivating factors which increase over time. This paper demonstrates that submitters who stop receiving attention tend to stop contributing, while prolific contributors attract an ever increasing number of followers and their attention in a feedback loop. We demonstrate that this mechanism leads to the observed power law in the number of contributions per user and support our assertions by an analysis of hundreds of millions of contributions to top content sharing websites Digg.com and Youtube.com.

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Persistence and Success in the Attention Economy

A hallmark of the attention economy is the competition for the attention of others. Thus people persistently upload content to social media sites, hoping for the highly unlikely outcome of topping the charts and reaching a wide audience. And yet, an analysis of the production histories and success dynamics of 10 million videos from \texttt{YouTube} revealed that the more frequently an individual uploads content the less likely it is that it will reach a success threshold. This paradoxical result is further compounded by the fact that the average quality of submissions does increase with the number of uploads, with the likelihood of success less than that of playing a lottery.

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Social networks that matter: Twitter under the microscope

Scholars, advertisers and political activists see massive online social networks as a representation of social interactions that can be used to study the propagation of ideas, social bond dynamics and viral marketing, among others. But the linked structures of social networks do not reveal actual interactions among people. Scarcity of attention and the daily rythms of life and work makes people default to interacting with those few that matter and that reciprocate their attention. A study of social interactions within Twitter reveals that the driver of usage is a sparse and hidden network of connections underlying the declared set of friends and followers.

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Predicting the popularity of online content

We present a method for accurately predicting the long time popularity of online content from early measurements of user access. Using two content sharing portals, Youtube and Digg, we show that by modeling the accrual of views and votes on content offered by these services we can predict the long-term dynamics of individual submissions from initial data. In the case of Digg, measuring access to given stories during the first two hours allows us to forecast their popularity 30 days ahead with remarkable accuracy, while downloads of Youtube videos need to be followed for 10 days to attain the same performance. The differing time scales of the predictions are shown to be due to differences in how content is consumed on the two portals: Digg stories quickly become outdated, while Youtube videos are still found long after they are initially submitted to the portal. We show that predictions are more accurate for submissions for which attention decays quickly, whereas predictions for evergreen content will be prone to larger errors.

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Crowdsourcing, Attention and Productivity

The tragedy of the digital commons does not prevent the copious voluntary production of content that one witnesses in the web. We show through an analysis of a massive data set from \texttt{YouTube} that the productivity exhibited in crowdsourcing exhibits a strong positive dependence on attention, measured by the number of downloads. Conversely, a lack of attention leads to a decrease in the number of videos uploaded and the consequent drop in productivity, which in many cases asymptotes to no uploads whatsoever. Moreover, uploaders compare themselves to others when having low productivity and to themselves when exceeding a threshold.

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Public Discourse in the Web Does Not Exhibit Group Polarization

We performed a massive study of the dynamics of group deliberation among several websites containing millions of opinions on topics ranging from books to media. Contrary to the common phenomenon of group polarization observed offline, we measured a strong tendency towards moderate views in the course of time. This phenomenon possibly operates through a self-selection bias whereby previous comments and ratings elicit contrarian views that soften the previous opinions.

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