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ChengXiang Zhai

Publications and source records attributed to ChengXiang Zhai.

At least 37 records · Page 2Linked to original sources

User Preference Modeling for Conversational LLM Agents: Weak Rewards from Retrieval-Augmented Interaction

Large language models are increasingly used as personal assistants, yet most lack a persistent user model, forcing users to repeatedly restate preferences across sessions. We propose Vector-Adapted Retrieval Scoring (VARS), a pipeline-agnostic, frozen-backbone framework that represents each user with long-term and short-term vectors in a shared preference space and uses these vectors to bias retrieval scoring over structured preference memory. The vectors are updated online from weak scalar rewards from users' feedback, enabling personalization without per-user fine-tuning. We evaluate on \textsc{MultiSessionCollab}, an online multi-session collaboration benchmark with rich user preference profiles, across math and code tasks. Under frozen backbones, the main benefit of user-aware retrieval is improved interaction efficiency rather than large gains in raw task accuracy: our full VARS agent achieves the strongest overall performance, matches a strong Reflection baseline in task success, and reduces timeout rate and user effort. The learned long-term vectors also align with cross-user preference overlap, while short-term vectors capture session-specific adaptation, supporting the interpretability of the dual-vector design. Code, model, and data are available at https://github.com/YurenHao0426/VARS.

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PlugMem: A Task-Agnostic Plugin Memory Module for LLM Agents

Long-term memory is essential for large language model (LLM) agents operating in complex environments, yet existing memory designs are either task-specific and non-transferable, or task-agnostic but less effective due to low task-relevance and context explosion from raw memory retrieval. We propose PlugMem, a task-agnostic plugin memory module that can be attached to arbitrary LLM agents without task-specific redesign. Motivated by the fact that decision-relevant information is concentrated as abstract knowledge rather than raw experience, we draw on cognitive science to structure episodic memories into a compact, extensible knowledge-centric memory graph that explicitly represents propositional and prescriptive knowledge. This representation enables efficient memory retrieval and reasoning over task-relevant knowledge, rather than verbose raw trajectories, and departs from other graph-based methods like GraphRAG by treating knowledge as the unit of memory access and organization instead of entities or text chunks. We evaluate PlugMem unchanged across three heterogeneous benchmarks (long-horizon conversational question answering, multi-hop knowledge retrieval, and web agent tasks). The results show that PlugMem consistently outperforms task-agnostic baselines and exceeds task-specific memory designs, while also achieving the highest information density under a unified information-theoretic analysis. Code and data are available at https://github.com/TIMAN-group/PlugMem.

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SimLab: A Platform for Simulation-based Evaluation of Conversational Information Access Systems

Progress in conversational information access (CIA) systems has been hindered by the difficulty of evaluating such systems with reproducible experiments. While user simulation offers a promising solution, the lack of infrastructure and tooling to support this evaluation paradigm remains a significant barrier. To address this gap, we introduce SimLab, the first cloud-based platform providing a centralized solution for the community to benchmark both conversational systems and user simulators in a controlled and reproducible setting. We articulate the requirements for such a platform and propose a general infrastructure to meet them. We then present the design and implementation of an initial version of SimLab and showcase its features through an initial simulation-based evaluation task in conversational movie recommendation. Furthermore, we discuss the platform's sustainability and future opportunities for development, inviting the community to drive further progress in the fields of CIA and user simulation.

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ERA: Transforming VLMs into Embodied Agents via Embodied Prior Learning and Online Reinforcement Learning

Recent advances in embodied AI highlight the potential of vision language models (VLMs) as agents capable of perception, reasoning, and interaction in complex environments. However, top-performing systems rely on large-scale models that are costly to deploy, while smaller VLMs lack the necessary knowledge and skills to succeed. To bridge this gap, we present \textit{Embodied Reasoning Agent (ERA)}, a two-stage framework that integrates prior knowledge learning and online reinforcement learning (RL). The first stage, \textit{Embodied Prior Learning}, distills foundational knowledge from three types of data: (1) Trajectory-Augmented Priors, which enrich existing trajectory data with structured reasoning generated by stronger models; (2) Environment-Anchored Priors, which provide in-environment knowledge and grounding supervision; and (3) External Knowledge Priors, which transfer general knowledge from out-of-environment datasets. In the second stage, we develop an online RL pipeline that builds on these priors to further enhance agent performance. To overcome the inherent challenges in agent RL, including long horizons, sparse rewards, and training instability, we introduce three key designs: self-summarization for context management, dense reward shaping, and turn-level policy optimization. Extensive experiments on both high-level planning (EB-ALFRED) and low-level control (EB-Manipulation) tasks demonstrate that ERA-3B surpasses both prompting-based large models and previous training-based baselines. Specifically, it achieves overall improvements of 8.4\% on EB-ALFRED and 19.4\% on EB-Manipulation over GPT-4o, and exhibits strong generalization to unseen tasks. Overall, ERA offers a practical path toward scalable embodied intelligence, providing methodological insights for future embodied AI systems.

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The Indispensable Role of User Simulation in the Pursuit of AGI

Progress toward Artificial General Intelligence (AGI) faces significant bottlenecks, particularly in rigorously evaluating complex interactive systems and acquiring the vast interaction data needed for training adaptive agents. This paper posits that user simulation -- creating computational agents that mimic human interaction with AI systems -- is not merely a useful tool, but is a critical catalyst required to overcome these bottlenecks and accelerate AGI development. We argue that realistic simulators provide the necessary environments for scalable evaluation, data generation for interactive learning, and fostering the adaptive capabilities central to AGI. Therefore, research into user simulation technology and intelligent task agents are deeply synergistic and must advance hand-in-hand. This article elaborates on the critical role of user simulation for AGI, explores the interdisciplinary nature of building realistic simulators, identifies key challenges including those posed by large language models, and proposes a future research agenda.

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Do Role-Playing Agents Practice What They Preach? Belief-Behavior Consistency in LLM-Based Simulations of Human Trust

As LLMs are increasingly studied as role-playing agents to generate synthetic data for human behavioral research, ensuring that their outputs remain coherent with their assigned roles has become a critical concern. In this paper, we investigate how consistently LLM-based role-playing agents' stated beliefs about the behavior of the people they are asked to role-play ("what they say") correspond to their actual behavior during role-play ("how they act"). Specifically, we establish an evaluation framework to rigorously measure how well beliefs obtained by prompting the model can predict simulation outcomes in advance. Using an augmented version of the GenAgents persona bank and the Trust Game (a standard economic game used to quantify players' trust and reciprocity), we introduce a belief-behavior consistency metric to systematically investigate how it is affected by factors such as: (1) the types of beliefs we elicit from LLMs, like expected outcomes of simulations versus task-relevant attributes of individual characters LLMs are asked to simulate; (2) when and how we present LLMs with relevant information about Trust Game; and (3) how far into the future we ask the model to forecast its actions. We also explore how feasible it is to impose a researcher's own theoretical priors in the event that the originally elicited beliefs are misaligned with research objectives. Our results reveal systematic inconsistencies between LLMs' stated (or imposed) beliefs and the outcomes of their role-playing simulation, at both an individual- and population-level. Specifically, we find that, even when models appear to encode plausible beliefs, they may fail to apply them in a consistent way. These findings highlight the need to identify how and when LLMs' stated beliefs align with their simulated behavior, allowing researchers to use LLM-based agents appropriately in behavioral studies.

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Beyond Reactive Safety: Risk-Aware LLM Alignment via Long-Horizon Simulation

Given the growing influence of language model-based agents on high-stakes societal decisions, from public policy to healthcare, ensuring their beneficial impact requires understanding the far-reaching implications of their suggestions. We propose a proof-of-concept framework that projects how model-generated advice could propagate through societal systems on a macroscopic scale over time, enabling more robust alignment. To assess the long-term safety awareness of language models, we also introduce a dataset of 100 indirect harm scenarios, testing models' ability to foresee adverse, non-obvious outcomes from seemingly harmless user prompts. Our approach achieves not only over 20% improvement on the new dataset but also an average win rate exceeding 70% against strong baselines on existing safety benchmarks (AdvBench, SafeRLHF, WildGuardMix), suggesting a promising direction for safer agents.

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Bias and Volatility: A Statistical Framework for Evaluating Large Language Model's Stereotypes and the Associated Generation Inconsistency

We present a novel statistical framework for analyzing stereotypes in large language models (LLMs) by systematically estimating the bias and variation in their generation. Current alignment evaluation metrics often overlook stereotypes' randomness caused by LLMs' inconsistent generative behavior. For instance, LLMs may display contradictory stereotypes, such as those related to gender or race, for identical professions in different contexts. Ignoring this inconsistency risks misleading conclusions in alignment assessments and undermines efforts to evaluate the potential of LLMs to perpetuate or amplify social biases and unfairness. To address this, we propose the Bias-Volatility Framework (BVF), which estimates the probability distribution of stereotypes in LLM outputs. By capturing the variation in generative behavior, BVF assesses both the likelihood and degree to which LLM outputs negatively impact vulnerable groups, enabling a quantification of aggregated discrimination risk. Additionally, we introduce a mathematical framework to decompose this risk into bias risk (from the mean of the stereotype distribution) and volatility risk (from its variation). Applying BVF to 12 widely used LLMs, we find: i) Bias risk is the dominant contributor to discrimination; ii) Most LLMs exhibit substantial pro-male stereotypes across nearly all professions; iii) Reinforcement learning from human feedback reduces bias but increases volatility; iv) Discrimination risk correlates with socio-economic factors, such as professional salaries. Finally, we highlight BVF's broader applicability for assessing how generation inconsistencies in LLMs impact behavior beyond stereotypes.

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Ten Principles of AI Agent Economics

The rapid rise of AI-based autonomous agents is transforming human society and economic systems, as these entities increasingly exhibit human-like or superhuman intelligence. From excelling at complex games like Go to tackling diverse general-purpose tasks with large language and multimodal models, AI agents are evolving from specialized tools into dynamic participants in social and economic ecosystems. Their autonomy and decision-making capabilities are poised to impact industries, professions, and human lives profoundly, raising critical questions about their integration into economic activities, potential ethical concerns, and the balance between their utility and safety. To address these challenges, this paper presents ten principles of AI agent economics, offering a framework to understand how AI agents make decisions, influence social interactions, and participate in the broader economy. Drawing on economics, decision theory, and ethics, we explore fundamental questions, such as whether AI agents might evolve from tools into independent entities, their impact on labor markets, and the ethical safeguards needed to align them with human values. These principles build on existing economic theories while accounting for the unique traits of AI agents, providing a roadmap for their responsible integration into human systems. Beyond theoretical insights, this paper highlights the urgency of future research into AI trustworthiness, ethical guidelines, and regulatory oversight. As we enter a transformative era, this work serves as both a guide and a call to action, ensuring AI agents contribute positively to human progress while addressing risks tied to their unprecedented capabilities.

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JIR-Arena: The First Benchmark Dataset for Just-in-time Information Recommendation

Just-in-time Information Recommendation (JIR) is a service designed to deliver the most relevant information precisely when users need it, , addressing their knowledge gaps with minimal effort and boosting decision-making and efficiency in daily life. Advances in device-efficient deployment of foundation models and the growing use of intelligent wearable devices have made always-on JIR assistants feasible. However, there has been no systematic effort to formally define JIR tasks or establish evaluation frameworks. To bridge this gap, we present the first mathematical definition of JIR tasks and associated evaluation metrics. Additionally, we introduce JIR-Arena, a multimodal benchmark dataset featuring diverse, information-request-intensive scenarios to evaluate JIR systems across critical dimensions: i) accurately inferring user information needs, ii) delivering timely and relevant recommendations, and iii) avoiding irrelevant content that may distract users. Developing a JIR benchmark dataset poses challenges due to subjectivity in estimating user information needs and uncontrollable system variables affecting reproducibility. To address these, JIR-Arena: i) combines input from multiple humans and large AI models to approximate information need distributions; ii) assesses JIR quality through information retrieval outcomes using static knowledge base snapshots; and iii) employs a multi-turn, multi-entity validation framework to improve objectivity and generality. Furthermore, we implement a baseline JIR system capable of processing real-time information streams aligned with user inputs. Our evaluation of this baseline system on JIR-Arena indicates that while foundation model-based JIR systems simulate user needs with reasonable precision, they face challenges in recall and effective content retrieval. To support future research in this new area, we fully release our code and data.

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Persona-DB: Efficient Large Language Model Personalization for Response Prediction with Collaborative Data Refinement

The increasing demand for personalized interactions with large language models (LLMs) calls for methodologies capable of accurately and efficiently identifying user opinions and preferences. Retrieval augmentation emerges as an effective strategy, as it can accommodate a vast number of users without the costs from fine-tuning. Existing research, however, has largely focused on enhancing the retrieval stage and devoted limited exploration toward optimizing the representation of the database, a crucial aspect for tasks such as personalization. In this work, we examine the problem from a novel angle, focusing on how data can be better represented for more data-efficient retrieval in the context of LLM customization. To tackle this challenge, we introduce Persona-DB, a simple yet effective framework consisting of a hierarchical construction process to improve generalization across task contexts and collaborative refinement to effectively bridge knowledge gaps among users. In the evaluation of response prediction, Persona-DB demonstrates superior context efficiency in maintaining accuracy with a significantly reduced retrieval size, a critical advantage in scenarios with extensive histories or limited context windows. Our experiments also indicate a marked improvement of over 10% under cold-start scenarios, when users have extremely sparse data. Furthermore, our analysis reveals the increasing importance of collaborative knowledge as the retrieval capacity expands.

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Interactive Information Need Prediction with Intent and Context

The ability to predict a user's information need would have wide-ranging implications, from saving time and effort to mitigating vocabulary gaps. We study how to interactively predict a user's information need by letting them select a pre-search context (e.g., a paragraph, sentence, or singe word) and specify an optional partial search intent (e.g., "how", "why", "applications", etc.). We examine how various generative language models can explicitly make this prediction by generating a question as well as how retrieval models can implicitly make this prediction by retrieving an answer. We find that this prediction process is possible in many cases and that user-provided partial search intent can help mitigate large pre-search contexts. We conclude that this framework is promising and suitable for real-world applications.

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TinyHelen's First Curriculum: Training and Evaluating Tiny Language Models in a Simpler Language Environment

Training language models (LMs) and their application agents is increasingly costly due to large datasets and models, making test failures difficult to bear. Simplified language environments serve as primordial training and testing grounds, retaining essential commonsense and communication skills but in a more digestible form, potentially enhancing the learning efficiency of LMs, and thus reducing the required model size and data volume for effective training and evaluation. In these simplified language environments, workable strategies for small models, datasets, and agents may be adaptable to larger models, datasets, and agents in complex language environments. To create such environments, we focus on two aspects: i) minimizing language dataset noise and complexity, and ii) preserving the essential text distribution characteristics. Unlike previous methods, we propose a pipeline to refine text data by eliminating noise, minimizing vocabulary, and maintaining genre-specific patterns (e.g., for books, conversation, code, etc.). Implementing this pipeline with large LMs, we have created a leaner suite of LM training and evaluation datasets: 71M Leaner-Pretrain, 7M Leaner-Instruct, Leaner-Glue for assessing linguistic proficiency, and Leaner-Eval for testing instruction-following ability. Our experiments show that leaner pre-training boosts LM learning efficiency. Tiny LMs trained on these datasets outperform those trained on original datasets in instruction-following across different language granularity levels. Moreover, the Leaner-Pretrain dataset's alignment with conventional large LM training sets enables resource-optimized analysis of how learning objectives, model architectures, and training techniques impact performance on language modeling and downstream tasks. Our code and datasets are available at https://github.com/EmpathYang/TinyHelen.git.

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Competence-Based Analysis of Language Models

Despite the recent successes of large, pretrained neural language models (LLMs), comparatively little is known about the representations of linguistic structure they learn during pretraining, which can lead to unexpected behaviors in response to prompt variation or distribution shift. To better understand these models and behaviors, we introduce a general model analysis framework to study LLMs with respect to their representation and use of human-interpretable linguistic properties. Our framework, CALM (Competence-based Analysis of Language Models), is designed to investigate LLM competence in the context of specific tasks by intervening on models' internal representations of different linguistic properties using causal probing, and measuring models' alignment under these interventions with a given ground-truth causal model of the task. We also develop a new approach for performing causal probing interventions using gradient-based adversarial attacks, which can target a broader range of properties and representations than prior techniques. Finally, we carry out a case study of CALM using these interventions to analyze and compare LLM competence across a variety of lexical inference tasks, showing that CALM can be used to explain behaviors across these tasks.

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Report on the Workshop on Simulations for Information Access (Sim4IA 2024) at SIGIR 2024

This paper is a report of the Workshop on Simulations for Information Access (Sim4IA) workshop at SIGIR 2024. The workshop had two keynotes, a panel discussion, nine lightning talks, and two breakout sessions. Key takeaways were user simulation's importance in academia and industry, the possible bridging of online and offline evaluation, and the issues of organizing a companion shared task around user simulations for information access. We report on how we organized the workshop, provide a brief overview of what happened at the workshop, and summarize the main topics and findings of the workshop and future work.

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Large Language Models for Relevance Judgment in Product Search

High relevance of retrieved and re-ranked items to the search query is the cornerstone of successful product search, yet measuring relevance of items to queries is one of the most challenging tasks in product information retrieval, and quality of product search is highly influenced by the precision and scale of available relevance-labelled data. In this paper, we present an array of techniques for leveraging Large Language Models (LLMs) for automating the relevance judgment of query-item pairs (QIPs) at scale. Using a unique dataset of multi-million QIPs, annotated by human evaluators, we test and optimize hyper parameters for finetuning billion-parameter LLMs with and without Low Rank Adaption (LoRA), as well as various modes of item attribute concatenation and prompting in LLM finetuning, and consider trade offs in item attribute inclusion for quality of relevance predictions. We demonstrate considerable improvement over baselines of prior generations of LLMs, as well as off-the-shelf models, towards relevance annotations on par with the human relevance evaluators. Our findings have immediate implications for the growing field of relevance judgment automation in product search.

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User Simulation for Evaluating Information Access Systems

Information access systems, such as search engines, recommender systems, and conversational assistants, have become integral to our daily lives as they help us satisfy our information needs. However, evaluating the effectiveness of these systems presents a long-standing and complex scientific challenge. This challenge is rooted in the difficulty of assessing a system's overall effectiveness in assisting users to complete tasks through interactive support, and further exacerbated by the substantial variation in user behaviour and preferences. To address this challenge, user simulation emerges as a promising solution. This book focuses on providing a thorough understanding of user simulation techniques designed specifically for evaluation purposes. We begin with a background of information access system evaluation and explore the diverse applications of user simulation. Subsequently, we systematically review the major research progress in user simulation, covering both general frameworks for designing user simulators, utilizing user simulation for evaluation, and specific models and algorithms for simulating user interactions with search engines, recommender systems, and conversational assistants. Realizing that user simulation is an interdisciplinary research topic, whenever possible, we attempt to establish connections with related fields, including machine learning, dialogue systems, user modeling, and economics. We end the book with a detailed discussion of important future research directions, many of which extend beyond the evaluation of information access systems and are expected to have broader impact on how to evaluate interactive intelligent systems in general.

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Seed-Guided Fine-Grained Entity Typing in Science and Engineering Domains

Accurately typing entity mentions from text segments is a fundamental task for various natural language processing applications. Many previous approaches rely on massive human-annotated data to perform entity typing. Nevertheless, collecting such data in highly specialized science and engineering domains (e.g., software engineering and security) can be time-consuming and costly, without mentioning the domain gaps between training and inference data if the model needs to be applied to confidential datasets. In this paper, we study the task of seed-guided fine-grained entity typing in science and engineering domains, which takes the name and a few seed entities for each entity type as the only supervision and aims to classify new entity mentions into both seen and unseen types (i.e., those without seed entities). To solve this problem, we propose SEType which first enriches the weak supervision by finding more entities for each seen type from an unlabeled corpus using the contextualized representations of pre-trained language models. It then matches the enriched entities to unlabeled text to get pseudo-labeled samples and trains a textual entailment model that can make inferences for both seen and unseen types. Extensive experiments on two datasets covering four domains demonstrate the effectiveness of SEType in comparison with various baselines.

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