arXiv subjects

Hatice Gunes

Publications and source records attributed to Hatice Gunes.

At least 73 records · Page 4Linked to original sources

arXiv2024

Robots as Mental Well-being Coaches: Design and Ethical Recommendations

The last decade has shown a growing interest in robots as well-being coaches. However, insightful guidelines for the design of robots as coaches to promote mental well-being have not yet been proposed. This paper details design and ethical recommendations based on a qualitative analysis drawing on a grounded theory approach, which was conducted with a three-step iterative design process which included user-centered design studies involving robotic well-being coaches, namely: (1) a user-centred design study conducted with 11 participants consisting of both prospective users who had participated in a Brief Solution-Focused Practice study with a human coach, as well as coaches of different disciplines, (2) semi-structured individual interview data gathered from 20 participants attending a Positive Psychology intervention study with the robotic well-being coach Pepper, and (3) a user-centred design study conducted with 3 participants of the Positive Psychology study as well as 2 relevant well-being coaches. After conducting a thematic analysis and a qualitative analysis, we collated the data gathered into convergent and divergent themes, and we distilled from those results a set of design guidelines and ethical considerations. Our findings can inform researchers and roboticists on the key aspects to take into account when designing robotic mental well-being coaches.

cs.HC↗

arXiv2024

Appropriateness of LLM-equipped Robotic Well-being Coach Language in the Workplace: A Qualitative Evaluation

Robotic coaches have been recently investigated to promote mental well-being in various contexts such as workplaces and homes. With the widespread use of Large Language Models (LLMs), HRI researchers are called to consider language appropriateness when using such generated language for robotic mental well-being coaches in the real world. Therefore, this paper presents the first work that investigated the language appropriateness of robot mental well-being coach in the workplace. To this end, we conducted an empirical study that involved 17 employees who interacted over 4 weeks with a robotic mental well-being coach equipped with LLM-based capabilities. After the study, we individually interviewed them and we conducted a focus group of 1.5 hours with 11 of them. The focus group consisted of: i) an ice-breaking activity, ii) evaluation of robotic coach language appropriateness in various scenarios, and iii) listing shoulds and shouldn'ts for designing appropriate robotic coach language for mental well-being. From our qualitative evaluation, we found that a language-appropriate robotic coach should (1) ask deep questions which explore feelings of the coachees, rather than superficial questions, (2) express and show emotional and empathic understanding of the context, and (3) not make any assumptions without clarifying with follow-up questions to avoid bias and stereotyping. These results can inform the design of language-appropriate robotic coach to promote mental well-being in real-world contexts.

cs.HC↗

arXiv2024

REACT 2024: the Second Multiple Appropriate Facial Reaction Generation Challenge

In dyadic interactions, humans communicate their intentions and state of mind using verbal and non-verbal cues, where multiple different facial reactions might be appropriate in response to a specific speaker behaviour. Then, how to develop a machine learning (ML) model that can automatically generate multiple appropriate, diverse, realistic and synchronised human facial reactions from an previously unseen speaker behaviour is a challenging task. Following the successful organisation of the first REACT challenge (REACT 2023), this edition of the challenge (REACT 2024) employs a subset used by the previous challenge, which contains segmented 30-secs dyadic interaction clips originally recorded as part of the NOXI and RECOLA datasets, encouraging participants to develop and benchmark Machine Learning (ML) models that can generate multiple appropriate facial reactions (including facial image sequences and their attributes) given an input conversational partner's stimulus under various dyadic video conference scenarios. This paper presents: (i) the guidelines of the REACT 2024 challenge; (ii) the dataset utilized in the challenge; and (iii) the performance of the baseline systems on the two proposed sub-challenges: Offline Multiple Appropriate Facial Reaction Generation and Online Multiple Appropriate Facial Reaction Generation, respectively. The challenge baseline code is publicly available at https://github.com/reactmultimodalchallenge/baseline_react2024.

cs.CV↗

arXiv2024

"Oh, Sorry, I Think I Interrupted You'': Designing Repair Strategies for Robotic Longitudinal Well-being Coaching

Robotic well-being coaches have been shown to successfully promote people's mental well-being. To provide successful coaching, a robotic coach should have the capability to repair the mistakes it makes. Past investigations of robot mistakes are limited to game or task-based, one-off and in-lab studies. This paper presents a 4-phase design process to design repair strategies for robotic longitudinal well-being coaching with the involvement of real-world stakeholders: 1) designing repair strategies with a professional well-being coach; 2) a longitudinal study with the involvement of experienced users (i.e., who had already interacted with a robotic coach) to investigate the repair strategies defined in (1); 3) a design workshop with users from the study in (2) to gather their perspectives on the robotic coach's repair strategies; 4) discussing the results obtained in (2) and (3) with the mental well-being professional to reflect on how to design repair strategies for robotic coaching. Our results show that users have different expectations for a robotic coach than a human coach, which influences how repair strategies should be designed. We show that different repair strategies (e.g., apologizing, explaining, or repairing empathically) are appropriate in different scenarios, and that preferences for repair strategies change during longitudinal interactions with the robotic coach.

cs.RO↗

arXiv2023

VITA: A Multi-modal LLM-based System for Longitudinal, Autonomous, and Adaptive Robotic Mental Well-being Coaching

Recently, several works have explored if and how robotic coaches can promote and maintain mental well-being in different settings. However, findings from these studies revealed that these robotic coaches are not ready to be used and deployed in real-world settings due to several limitations that span from technological challenges to coaching success. To overcome these challenges, this paper presents VITA, a novel multi-modal LLM-based system that allows robotic coaches to autonomously adapt to the coachee's multi-modal behaviours (facial valence and speech duration) and deliver coaching exercises in order to promote mental well-being in adults. We identified five objectives that correspond to the challenges in the recent literature, and we show how the VITA system addresses these via experimental validations that include one in-lab pilot study (N=4) that enabled us to test different robotic coach configurations (pre-scripted, generic, and adaptive models) and inform its design for using it in the real world, and one real-world study (N=17) conducted in a workplace over 4 weeks. Our results show that: (i) coachees perceived the VITA adaptive and generic configurations more positively than the pre-scripted one, and they felt understood and heard by the adaptive robotic coach, (ii) the VITA adaptive robotic coach kept learning successfully by personalising to each coachee over time and did not detect any interaction ruptures during the coaching, (iii) coachees had significant mental well-being improvements via the VITA-based robotic coach practice. The code for the VITA system is openly available via: https://github.com/Cambridge-AFAR/VITA-system.

cs.RO↗

arXiv2023

Reversible Graph Neural Network-based Reaction Distribution Learning for Multiple Appropriate Facial Reactions Generation

Generating facial reactions in a human-human dyadic interaction is complex and highly dependent on the context since more than one facial reactions can be appropriate for the speaker's behaviour. This has challenged existing machine learning (ML) methods, whose training strategies enforce models to reproduce a specific (not multiple) facial reaction from each input speaker behaviour. This paper proposes the first multiple appropriate facial reaction generation framework that re-formulates the one-to-many mapping facial reaction generation problem as a one-to-one mapping problem. This means that we approach this problem by considering the generation of a distribution of the listener's appropriate facial reactions instead of multiple different appropriate facial reactions, i.e., 'many' appropriate facial reaction labels are summarised as 'one' distribution label during training. Our model consists of a perceptual processor, a cognitive processor, and a motor processor. The motor processor is implemented with a novel Reversible Multi-dimensional Edge Graph Neural Network (REGNN). This allows us to obtain a distribution of appropriate real facial reactions during the training process, enabling the cognitive processor to be trained to predict the appropriate facial reaction distribution. At the inference stage, the REGNN decodes an appropriate facial reaction by using this distribution as input. Experimental results demonstrate that our approach outperforms existing models in generating more appropriate, realistic, and synchronized facial reactions. The improved performance is largely attributed to the proposed appropriate facial reaction distribution learning strategy and the use of a REGNN. The code is available at https://github.com/TongXu-05/REGNN-Multiple-Appropriate-Facial-Reaction-Generation.

cs.CV↗

arXiv2023

A Systematic Review on Reproducibility in Child-Robot Interaction

Research reproducibility - i.e., rerunning analyses on original data to replicate the results - is paramount for guaranteeing scientific validity. However, reproducibility is often very challenging, especially in research fields where multi-disciplinary teams are involved, such as child-robot interaction (CRI). This paper presents a systematic review of the last three years (2020-2022) of research in CRI under the lens of reproducibility, by analysing the field for transparency in reporting. Across a total of 325 studies, we found deficiencies in reporting demographics (e.g. age of participants), study design and implementation (e.g. length of interactions), and open data (e.g. maintaining an active code repository). From this analysis, we distill a set of guidelines and provide a checklist to systematically report CRI studies to help and guide research to improve reproducibility in CRI and beyond.

cs.HC↗

arXiv2023

Federated Continual Learning for Socially Aware Robotics

From learning assistance to companionship, social robots promise to enhance many aspects of daily life. However, social robots have not seen widespread adoption, in part because (1) they do not adapt their behavior to new users, and (2) they do not provide sufficient privacy protections. Centralized learning, whereby robots develop skills by gathering data on a server, contributes to these limitations by preventing online learning of new experiences and requiring storage of privacy-sensitive data. In this work, we propose a decentralized learning alternative that improves the privacy and personalization of social robots. We combine two machine learning approaches, Federated Learning and Continual Learning, to capture interaction dynamics distributed physically across robots and temporally across repeated robot encounters. We define a set of criteria that should be balanced in decentralized robot learning scenarios. We also develop a new algorithm -- Elastic Transfer -- that leverages importance-based regularization to preserve relevant parameters across robots and interactions with multiple humans. We show that decentralized learning is a viable alternative to centralized learning in a proof-of-concept Socially-Aware Navigation domain, and demonstrate how Elastic Transfer improves several of the proposed criteria.

cs.LG↗

arXiv2023

MRecGen: Multimodal Appropriate Reaction Generator

Verbal and non-verbal human reaction generation is a challenging task, as different reactions could be appropriate for responding to the same behaviour. This paper proposes the first multiple and multimodal (verbal and nonverbal) appropriate human reaction generation framework that can generate appropriate and realistic human-style reactions (displayed in the form of synchronised text, audio and video streams) in response to an input user behaviour. This novel technique can be applied to various human-computer interaction scenarios by generating appropriate virtual agent/robot behaviours. Our demo is available at \url{https://github.com/SSYSteve/MRecGen}.

cs.CV↗

arXiv2023

REACT2023: the first Multi-modal Multiple Appropriate Facial Reaction Generation Challenge

The Multi-modal Multiple Appropriate Facial Reaction Generation Challenge (REACT2023) is the first competition event focused on evaluating multimedia processing and machine learning techniques for generating human-appropriate facial reactions in various dyadic interaction scenarios, with all participants competing strictly under the same conditions. The goal of the challenge is to provide the first benchmark test set for multi-modal information processing and to foster collaboration among the audio, visual, and audio-visual affective computing communities, to compare the relative merits of the approaches to automatic appropriate facial reaction generation under different spontaneous dyadic interaction conditions. This paper presents: (i) novelties, contributions and guidelines of the REACT2023 challenge; (ii) the dataset utilized in the challenge; and (iii) the performance of baseline systems on the two proposed sub-challenges: Offline Multiple Appropriate Facial Reaction Generation and Online Multiple Appropriate Facial Reaction Generation, respectively. The challenge baseline code is publicly available at \url{https://github.com/reactmultimodalchallenge/baseline_react2023}.

cs.CV↗

arXiv2023

Continual Facial Expression Recognition: A Benchmark

Understanding human affective behaviour, especially in the dynamics of real-world settings, requires Facial Expression Recognition (FER) models to continuously adapt to individual differences in user expression, contextual attributions, and the environment. Current (deep) Machine Learning (ML)-based FER approaches pre-trained in isolation on benchmark datasets fail to capture the nuances of real-world interactions where data is available only incrementally, acquired by the agent or robot during interactions. New learning comes at the cost of previous knowledge, resulting in catastrophic forgetting. Lifelong or Continual Learning (CL), on the other hand, enables adaptability in agents by being sensitive to changing data distributions, integrating new information without interfering with previously learnt knowledge. Positing CL as an effective learning paradigm for FER, this work presents the Continual Facial Expression Recognition (ConFER) benchmark that evaluates popular CL techniques on FER tasks. It presents a comparative analysis of several CL-based approaches on popular FER datasets such as CK+, RAF-DB, and AffectNet and present strategies for a successful implementation of ConFER for Affective Computing (AC) research. CL techniques, under different learning settings, are shown to achieve state-of-the-art (SOTA) performance across several datasets, thus motivating a discussion on the benefits of applying CL principles towards human behaviour understanding, particularly from facial expressions, as well the challenges entailed.

cs.CV↗

arXiv2023

Affective Robotics For Wellbeing: A Scoping Review

Affective robotics research aims to better understand human social and emotional signals to improve human-robot interaction (HRI), and has been widely used during the last decade in multiple application fields. Past works have demonstrated, indeed, the potential of using affective robots (i.e., that can recognize, or interpret, or process, or simulate human affects) for healthcare applications, especially wellbeing. This paper systematically review the last decade (January 2013 - May 2022) of HRI literature to identify the main features of affective robotics for wellbeing. Specifically, we focused on the types of wellbeing goals affective robots addressed, their platforms, their shapes, their affective capabilities, and their autonomy in the surveyed studies. Based on this analysis, we list a set of recommendations that emerged, and we also present a research agenda to provide future directions to researchers in the field of affective robotics for wellbeing.

cs.RO↗

arXiv2023

Affective Computing for Human-Robot Interaction Research: Four Critical Lessons for the Hitchhiker

Social Robotics and Human-Robot Interaction (HRI) research relies on different Affective Computing (AC) solutions for sensing, perceiving and understanding human affective behaviour during interactions. This may include utilising off-the-shelf affect perception models that are pre-trained on popular affect recognition benchmarks and directly applied to situated interactions. However, the conditions in situated human-robot interactions differ significantly from the training data and settings of these models. Thus, there is a need to deepen our understanding of how AC solutions can be best leveraged, customised and applied for situated HRI. This paper, while critiquing the existing practices, presents four critical lessons to be noted by the hitchhiker when applying AC for HRI research. These lessons conclude that: (i) The six basic emotions categories are irrelevant in situated interactions, (ii) Affect recognition accuracy (%) improvements are unimportant, (iii) Affect recognition does not generalise across contexts, and (iv) Affect recognition alone is insufficient for adaptation and personalisation. By describing the background and the context for each lesson, and demonstrating how these lessons have been learnt, this paper aims to enable the hitchhiker to successfully and insightfully leverage AC solutions for advancing HRI research.

cs.RO↗

arXiv2023

Multiple Appropriate Facial Reaction Generation in Dyadic Interaction Settings: What, Why and How?

According to the Stimulus Organism Response (SOR) theory, all human behavioral reactions are stimulated by context, where people will process the received stimulus and produce an appropriate reaction. This implies that in a specific context for a given input stimulus, a person can react differently according to their internal state and other contextual factors. Analogously, in dyadic interactions, humans communicate using verbal and nonverbal cues, where a broad spectrum of listeners' non-verbal reactions might be appropriate for responding to a specific speaker behaviour. There already exists a body of work that investigated the problem of automatically generating an appropriate reaction for a given input. However, none attempted to automatically generate multiple appropriate reactions in the context of dyadic interactions and evaluate the appropriateness of those reactions using objective measures. This paper starts by defining the facial Multiple Appropriate Reaction Generation (fMARG) task for the first time in the literature and proposes a new set of objective evaluation metrics to evaluate the appropriateness of the generated reactions. The paper subsequently introduces a framework to predict, generate, and evaluate multiple appropriate facial reactions.

cs.CV↗

arXiv2022

GRATIS: Deep Learning Graph Representation with Task-specific Topology and Multi-dimensional Edge Features

Graph is powerful for representing various types of real-world data. The topology (edges' presence) and edges' features of a graph decides the message passing mechanism among vertices within the graph. While most existing approaches only manually define a single-value edge to describe the connectivity or strength of association between a pair of vertices, task-specific and crucial relationship cues may be disregarded by such manually defined topology and single-value edge features. In this paper, we propose the first general graph representation learning framework (called GRATIS) which can generate a strong graph representation with a task-specific topology and task-specific multi-dimensional edge features from any arbitrary input. To learn each edge's presence and multi-dimensional feature, our framework takes both of the corresponding vertices pair and their global contextual information into consideration, enabling the generated graph representation to have a globally optimal message passing mechanism for different down-stream tasks. The principled investigation results achieved for various graph analysis tasks on 11 graph and non-graph datasets show that our GRATIS can not only largely enhance pre-defined graphs but also learns a strong graph representation for non-graph data, with clear performance improvements on all tasks. In particular, the learned topology and multi-dimensional edge features provide complementary task-related cues for graph analysis tasks. Our framework is effective, robust and flexible, and is a plug-and-play module that can be combined with different backbones and Graph Neural Networks (GNNs) to generate a task-specific graph representation from various graph and non-graph data. Our code is made publicly available at https://github.com/SSYSteve/Learning-Graph-Representation-with-Task-specific-Topology-and-Multi-dimensional-Edge-Features.

cs.LG↗

arXiv2022

Automatic Context-Driven Inference of Engagement in HMI: A Survey

An integral part of seamless human-human communication is engagement, the process by which two or more participants establish, maintain, and end their perceived connection. Therefore, to develop successful human-centered human-machine interaction applications, automatic engagement inference is one of the tasks required to achieve engaging interactions between humans and machines, and to make machines attuned to their users, hence enhancing user satisfaction and technology acceptance. Several factors contribute to engagement state inference, which include the interaction context and interactants' behaviours and identity. Indeed, engagement is a multi-faceted and multi-modal construct that requires high accuracy in the analysis and interpretation of contextual, verbal and non-verbal cues. Thus, the development of an automated and intelligent system that accomplishes this task has been proven to be challenging so far. This paper presents a comprehensive survey on previous work in engagement inference for human-machine interaction, entailing interdisciplinary definition, engagement components and factors, publicly available datasets, ground truth assessment, and most commonly used features and methods, serving as a guide for the development of future human-machine interaction interfaces with reliable context-aware engagement inference capability. An in-depth review across embodied and disembodied interaction modes, and an emphasis on the interaction context of which engagement perception modules are integrated sets apart the presented survey from existing surveys.

cs.HC↗

arXiv2022

Continual Learning for Affective Robotics: A Proof of Concept for Wellbeing

Sustaining real-world human-robot interactions requires robots to be sensitive to human behavioural idiosyncrasies and adapt their perception and behaviour models to cater to these individual preferences. For affective robots, this entails learning to adapt to individual affective behaviour to offer a personalised interaction experience to each individual. Continual Learning (CL) has been shown to enable real-time adaptation in agents, allowing them to learn with incrementally acquired data while preserving past knowledge. In this work, we present a novel framework for real-world application of CL for modelling personalised human-robot interactions using a CL-based affect perception mechanism. To evaluate the proposed framework, we undertake a proof-of-concept user study with 20 participants interacting with the Pepper robot using three variants of interaction behaviour: static and scripted, using affect-based adaptation without personalisation, and using affect-based adaptation with continual personalisation. Our results demonstrate a clear preference in the participants for CL-based continual personalisation with significant improvements observed in the robot's anthropomorphism, animacy and likeability ratings as well as the interactions being rated significantly higher for warmth and comfort as the robot is rated as significantly better at understanding how the participants feel.

cs.HC↗

arXiv2022

Learning Multi-dimensional Edge Feature-based AU Relation Graph for Facial Action Unit Recognition

The activations of Facial Action Units (AUs) mutually influence one another. While the relationship between a pair of AUs can be complex and unique, existing approaches fail to specifically and explicitly represent such cues for each pair of AUs in each facial display. This paper proposes an AU relationship modelling approach that deep learns a unique graph to explicitly describe the relationship between each pair of AUs of the target facial display. Our approach first encodes each AU's activation status and its association with other AUs into a node feature. Then, it learns a pair of multi-dimensional edge features to describe multiple task-specific relationship cues between each pair of AUs. During both node and edge feature learning, our approach also considers the influence of the unique facial display on AUs' relationship by taking the full face representation as an input. Experimental results on BP4D and DISFA datasets show that both node and edge feature learning modules provide large performance improvements for CNN and transformer-based backbones, with our best systems achieving the state-of-the-art AU recognition results. Our approach not only has a strong capability in modelling relationship cues for AU recognition but also can be easily incorporated into various backbones. Our PyTorch code is made available.

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