arXiv subjects

Hemant Purohit

Publications and source records attributed to Hemant Purohit.

At least 19 recordsLinked to original sources

arXiv2026

Assessing Socio-Cyber Vulnerability Using Survey and Social Media Data

The rapid growth of social media participation has increased exposure to socially engineered cyber threats (e.g., phishing, romance fraud, and tech-support scams), yet prevailing assessment tools remain fragmented: the Common Vulnerability Scoring System (CVSS) is primarily technical and largely omits human susceptibility, while the Social Vulnerability Index (SVI) is community-oriented and lacks cyber-specific modeling. To address this gap, we propose the Social Cyber Vulnerability Index (SCVI), an interpretable, uncertainty-aware metric combining two components: (i) an Individual Vulnerability Index (IVI), capturing awareness, behavior, psychological factors, and prior victimization, and (ii) an Attack Severity Index (ASI), capturing attack frequency, consequences, and sophistication. We validate SCVI across heterogeneous modalities: a nationally scoped survey (iPoll; 4,596 U.S. adults) and social-media narratives (450 Reddit r/scams reports, 2016-2024), demonstrating computation from both structured questionnaires and CI-driven feature extraction from text. Sensitivity analysis and 10,000-iteration Monte Carlo simulations show stable rankings under plausible weight variability and reveal context-dependent drivers. SCVI captures distinct socio-technical signals (Spearman correlation with CVSS $\rho = 0.33$; with SVI $\rho \approx -0.01$) and surfaces demographic and regional disparities. SCVI also provides substantially stronger separation between victim and non-victim groups than CVSS and SVI, supporting identification of high-risk populations and prioritization of interventions against emerging AI-enabled scams.

cs.SI↗

arXiv2026

Evaluating Multimodal LLMs across Text and Audio Modalities for Accessible Disaster Assistance

Effective disaster risk communication is a foundational humanitarian challenge, yet current emergency infrastructure fails to meet the needs of individuals with access and functional needs, including hard-of-hearing individuals, pregnant women, mothers with toddlers, and elderly individuals with dementia. Recent advancements in Artificial Intelligence (AI), especially Multi-Modal Large Language Models (MM-LLMs), demonstrate powerful capabilities to serve diverse users across text, audio, image, and video modalities within a single unified system, such as a chatbot. However, their suitability for deployment rests on a property that receives limited scrutiny, i.e., whether these systems produce consistent, actionable outputs regardless of the modality through which a user communicates. In this paper, we conduct a comprehensive analysis to understand the status of open-weight MM-LLMs using real emergency alert scenarios across four different vulnerable personas. These state-of-the-art (SOTA) models are evaluated on consistency of responses across text and audio modalities when the same task scenario is given. Findings indicate that no model achieves reliable consistency across modalities, and that performance gaps are heightened for personas with access needs, introducing modality-dependent inequity that undermines the humanitarian value of these systems. These results inform concrete design recommendations for building equitable, trustworthy, and inclusive AI tools for disaster risk communication.

cs.AI↗

arXiv2026

Toward Template-Free Explainability for Monte Carlo Tree Search

Probabilistic search algorithms, such as Monte Carlo Tree Search (MCTS), have proven very effective in solving sequential decision-making tasks under uncertainty. However, interpreting asymmetric search trees that incorporate bandit-based tree traversal and simulation-based value estimation is difficult for end users based solely on raw tree statistics. While prior work requires hand-crafted formal logic constraints that must be updated when the problem changes, we present a framework that enables large language models (LLMs) to generate evidence-grounded explanations of MCTS decisions from recorded search traces in an end-to-end manner. Our framework maps natural-language questions to a structured set of intent categories, determines whether the existing tree contains sufficient evidence, triggers targeted expansion when needed, and generates explanations using tree statistics such as visit counts, value estimates, and risk information. Experimental results provide the first evidence that LLMs can serve as end-to-end explainers for probabilistic search, without requiring intermediate formal representations.

cs.HC↗

arXiv2026

RoboKA: KAN Informed Multimodal Learning for RoboCall Surveillance System

Wide exploration on robocall surveillance research is hindered due to limited access to public datasets, due to privacy concerns. In this work, we first curate Robo-SAr, a synthetic robocall dataset designed for robocall surveillance research. Robo-SAr comprises of ~200 unwanted and ~1200 legitimate synthetic robocall samples across three realistic adversarial axes: psycholinguistics-manipulated transcripts, emotion-eliciting speech, and cloned voices. We further propose RoboKA, a Kolmogorov-Arnold Network (KAN)-based multimodal fusion framework designed to model structured nonlinear interactions between acoustic and linguistic cues that characterize diverse adversarial robocall strategies. RoboKA first leverages cross-modal contrastive learning to align latent modality representations and feeds the resulting embeddings to a KAN-projection head for final classification. We benchmark RoboKA against strong unimodal and multimodal baselines in both in-domain and out-of-domain setups, finding RoboKA to surpass all baselines in terms of recall and F1-score.

cs.MM↗

arXiv2026

Debiasing Large Language Models toward Social Factors in Online Behavior Analytics through Prompt Knowledge Tuning

Attribution theory explains how individuals interpret and attribute others' behavior in a social context by employing personal (dispositional) and impersonal (situational) causality. Large Language Models (LLMs), trained on human-generated corpora, may implicitly mimic this social attribution process in social contexts. However, the extent to which LLMs utilize these causal attributions in their reasoning remains underexplored. Although using reasoning paradigms, such as Chain-of-Thought (CoT), has shown promising results in various tasks, ignoring social attribution in reasoning could lead to biased responses by LLMs in social contexts. In this study, we investigate the impact of incorporating a user's goal as knowledge to infer dispositional causality and message context to infer situational causality on LLM performance. To this end, we introduce a scalable method to mitigate such biases by enriching the instruction prompts for LLMs with two prompt aids using social-attribution knowledge, based on the context and goal of a social media message. This method improves the model performance while reducing the social-attribution bias of the LLM in the reasoning on zero-shot classification tasks for behavior analytics applications. We empirically show the benefits of our method across two tasks-intent detection and theme detection on social media in the disaster domain-when considering the variability of disaster types and multiple languages of social media. Our experiments highlight the biases of three open-source LLMs: Llama3, Mistral, and Gemma, toward social attribution, and show the effectiveness of our mitigation strategies.

cs.CL↗

arXiv2025

Scam Shield: Multi-Model Voting and Fine-Tuned LLMs Against Adversarial Attacks

Scam detection remains a critical challenge in cybersecurity as adversaries craft messages that evade automated filters. We propose a Hierarchical Scam Detection System (HSDS) that combines a lightweight multi-model voting front end with a fine-tuned LLaMA 3.1 8B Instruct back end to improve accuracy and robustness against adversarial attacks. An ensemble of four classifiers provides preliminary predictions through majority vote, and ambiguous cases are escalated to the fine-tuned model, which is optimized with adversarial training to reduce misclassification. Experiments show that this hierarchical design both improves adversarial scam detection and shortens inference time by routing most cases away from the LLM, outperforming traditional machine-learning baselines and proprietary LLM baselines. The findings highlight the effectiveness of a hybrid voting mechanism and adversarial fine-tuning in fortifying LLMs against evolving scam tactics, enhancing the resilience of automated scam detection systems.

cs.CR↗

arXiv2025

Knowledge-guided Continual Learning for Behavioral Analytics Systems

User behavior on online platforms is evolving, reflecting real-world changes in how people post, whether it's helpful messages or hate speech. Models that learn to capture this content can experience a decrease in performance over time due to data drift, which can lead to ineffective behavioral analytics systems. However, fine-tuning such a model over time with new data can be detrimental due to catastrophic forgetting. Replay-based approaches in continual learning offer a simple yet efficient method to update such models, minimizing forgetting by maintaining a buffer of important training instances from past learned tasks. However, the main limitation of this approach is the fixed size of the buffer. External knowledge bases can be utilized to overcome this limitation through data augmentation. We propose a novel augmentation-based approach to incorporate external knowledge in the replay-based continual learning framework. We evaluate several strategies with three datasets from prior studies related to deviant behavior classification to assess the integration of external knowledge in continual learning and demonstrate that augmentation helps outperform baseline replay-based approaches.

cs.LG↗

arXiv2025

SCVI: Bridging Social and Cyber Dimensions for Comprehensive Vulnerability Assessment

The rise of cyber threats on social media platforms necessitates advanced metrics to assess and mitigate social cyber vulnerabilities. This paper presents the Social Cyber Vulnerability Index (SCVI), a novel framework integrating individual-level factors (e.g., awareness, behavioral traits, psychological attributes) and attack-level characteristics (e.g., frequency, consequence, sophistication) for comprehensive socio-cyber vulnerability assessment. SCVI is validated using survey data (iPoll) and textual data (Reddit scam reports), demonstrating adaptability across modalities while revealing demographic disparities and regional vulnerabilities. Comparative analyses with the Common Vulnerability Scoring System (CVSS) and the Social Vulnerability Index (SVI) show the superior ability of SCVI to capture nuanced socio-technical risks. Monte Carlo-based weight variability analysis confirms SCVI is robust and highlights its utility in identifying high-risk groups. By addressing gaps in traditional metrics, SCVI offers actionable insights for policymakers and practitioners, advancing inclusive strategies to mitigate emerging threats such as AI-powered phishing and deepfake scams.

cs.CR↗

arXiv2025

Engage and Mobilize! Understanding Evolving Patterns of Social Media Usage in Emergency Management

The work of Emergency Management (EM) agencies requires timely collection of relevant data to inform decision-making for operations and public communication before, during, and after a disaster. However, the limited human resources available to deploy for field data collection is a persistent problem for EM agencies. Thus, many of these agencies have started leveraging social media as a supplemental data source and a new venue to engage with the public. While prior research has analyzed the potential benefits and attitudes of practitioners and the public when leveraging social media during disasters, a gap exists in the critical analysis of the actual practices and uses of social media among EM agencies, across both geographical regions and phases of the EM lifecycle - typically mitigation, preparedness, response, and recovery. In this paper, we conduct a mixed-method analysis to update and fill this gap on how EM practitioners in the U.S. and Europe use social media, building on a survey study of about 150 professionals and a follow-up interview study with 11 participants. The results indicate that using social media is no longer a non-traditional practice in operational and informational processes for the decision-making of EM agencies working at both the local level (e.g., county or town) and non-local level (e.g., state/province, federal/national) for emergency management. Especially, the practitioners affiliated with agencies working at the local level have a very high perceived value of social media for situational awareness (e.g., analyzing disaster extent and impact) and public communication (e.g., disseminating timely information and correcting errors in crisis coverage). We conclude with the policy, technological, and socio-technical needs to design future social media analytics systems to support the work of EM agencies in such communication including the applications of AI.

cs.HC↗

arXiv2024

Exposing LLM Vulnerabilities: Adversarial Scam Detection and Performance

Can we trust Large Language Models (LLMs) to accurately predict scam? This paper investigates the vulnerabilities of LLMs when facing adversarial scam messages for the task of scam detection. We addressed this issue by creating a comprehensive dataset with fine-grained labels of scam messages, including both original and adversarial scam messages. The dataset extended traditional binary classes for the scam detection task into more nuanced scam types. Our analysis showed how adversarial examples took advantage of vulnerabilities of a LLM, leading to high misclassification rate. We evaluated the performance of LLMs on these adversarial scam messages and proposed strategies to improve their robustness.

cs.CR↗

arXiv2024

ORIS: Online Active Learning Using Reinforcement Learning-based Inclusive Sampling for Robust Streaming Analytics System

Effective labeled data collection plays a critical role in developing and fine-tuning robust streaming analytics systems. However, continuously labeling documents to filter relevant information poses significant challenges like limited labeling budget or lack of high-quality labels. There is a need for efficient human-in-the-loop machine learning (HITL-ML) design to improve streaming analytics systems. One particular HITL- ML approach is online active learning, which involves iteratively selecting a small set of the most informative documents for labeling to enhance the ML model performance. The performance of such algorithms can get affected due to human errors in labeling. To address these challenges, we propose ORIS, a method to perform Online active learning using Reinforcement learning-based Inclusive Sampling of documents for labeling. ORIS aims to create a novel Deep Q-Network-based strategy to sample incoming documents that minimize human errors in labeling and enhance the ML model performance. We evaluate the ORIS method on emotion recognition tasks, and it outperforms traditional baselines in terms of both human labeling performance and the ML model performance.

cs.LG↗

arXiv2024

Closing the Knowledge Gap in Designing Data Annotation Interfaces for AI-powered Disaster Management Analytic Systems

Data annotation interfaces predominantly leverage ground truth labels to guide annotators toward accurate responses. With the growing adoption of Artificial Intelligence (AI) in domain-specific professional tasks, it has become increasingly important to help beginning annotators identify how their early-stage knowledge can lead to inaccurate answers, which in turn, helps to ensure quality annotations at scale. To investigate this issue, we conducted a formative study involving eight individuals from the field of disaster management, each possessing varying levels of expertise. The goal was to understand the prevalent factors contributing to disagreements among annotators when classifying Twitter messages related to disasters and to analyze their respective responses. Our analysis identified two primary causes of disagreement between expert and beginner annotators: 1) a lack of contextual knowledge or uncertainty about the situation, and 2) the absence of visual or supplementary cues. Based on these findings, we designed a Context interface, which generates aids that help beginners identify potential mistakes and provide the hidden context of the presented tweet. The summative study compares Context design with two widely used designs in data annotation UI, Highlight and Reasoning-based interfaces. We found significant differences between these designs in terms of attitudinal and behavioral data. We conclude with implications for designing future interfaces aiming at closing the knowledge gap among annotators.

cs.HC↗

arXiv2022

Designing Decision Support Systems for Emergency Response: Challenges and Opportunities

Designing effective emergency response management (ERM) systems to respond to incidents such as road accidents is a major problem faced by communities. In addition to responding to frequent incidents each day (about 240 million emergency medical services calls and over 5 million road accidents in the US each year), these systems also support response during natural hazards. Recently, there has been a consistent interest in building decision support and optimization tools that can help emergency responders provide more efficient and effective response. This includes a number of principled subsystems that implement early incident detection, incident likelihood forecasting and strategic resource allocation and dispatch policies. In this paper, we highlight the key challenges and provide an overview of the approach developed by our team in collaboration with our community partners.

cs.AI↗

arXiv2022

Modeling and mitigating human annotation errors to design efficient stream processing systems with human-in-the-loop machine learning

High-quality human annotations are necessary for creating effective machine learning-driven stream processing systems. We study hybrid stream processing systems based on a Human-In-The-Loop Machine Learning (HITL-ML) paradigm, in which one or many human annotators and an automatic classifier (trained at least partially by the human annotators) label an incoming stream of instances. This is typical of many near-real-time social media analytics and web applications, including annotating social media posts during emergencies by digital volunteer groups. From a practical perspective, low-quality human annotations result in wrong labels for retraining automated classifiers and indirectly contribute to the creation of inaccurate classifiers. Considering human annotation as a psychological process allows us to address these limitations. We show that human annotation quality is dependent on the ordering of instances shown to annotators and can be improved by local changes in the instance sequence/order provided to the annotators, yielding a more accurate annotation of the stream. We adapt a theoretically-motivated human error framework of mistakes and slips for the human annotation task to study the effect of ordering instances (i.e., an "annotation schedule"). Further, we propose an error-avoidance approach to the active learning paradigm for stream processing applications robust to these likely human errors (in the form of slips) when deciding a human annotation schedule. We support the human error framework using crowdsourcing experiments and evaluate the proposed algorithm against standard baselines for active learning via extensive experimentation on classification tasks of filtering relevant social media posts during natural disasters.

cs.HC↗

arXiv2021

Practitioner-Centric Approach for Early Incident Detection Using Crowdsourced Data for Emergency Services

Emergency response is highly dependent on the time of incident reporting. Unfortunately, the traditional approach to receiving incident reports (e.g., calling 911 in the USA) has time delays. Crowdsourcing platforms such as Waze provide an opportunity for early identification of incidents. However, detecting incidents from crowdsourced data streams is difficult due to the challenges of noise and uncertainty associated with such data. Further, simply optimizing over detection accuracy can compromise spatial-temporal localization of the inference, thereby making such approaches infeasible for real-world deployment. This paper presents a novel problem formulation and solution approach for practitioner-centered incident detection using crowdsourced data by using emergency response management as a case-study. The proposed approach CROME (Crowdsourced Multi-objective Event Detection) quantifies the relationship between the performance metrics of incident classification (e.g., F1 score) and the requirements of model practitioners (e.g., 1 km. radius for incident detection). First, we show how crowdsourced reports, ground-truth historical data, and other relevant determinants such as traffic and weather can be used together in a Convolutional Neural Network (CNN) architecture for early detection of emergency incidents. Then, we use a Pareto optimization-based approach to optimize the output of the CNN in tandem with practitioner-centric parameters to balance detection accuracy and spatial-temporal localization. Finally, we demonstrate the applicability of this approach using crowdsourced data from Waze and traffic accident reports from Nashville, TN, USA. Our experiments demonstrate that the proposed approach outperforms existing approaches in incident detection while simultaneously optimizing the needs for real-world deployment and usability.

cs.LG↗

arXiv2021

Cross-Lingual Text Classification of Transliterated Hindi and Malayalam

Transliteration is very common on social media, but transliterated text is not adequately handled by modern neural models for various NLP tasks. In this work, we combine data augmentation approaches with a Teacher-Student training scheme to address this issue in a cross-lingual transfer setting for fine-tuning state-of-the-art pre-trained multilingual language models such as mBERT and XLM-R. We evaluate our method on transliterated Hindi and Malayalam, also introducing new datasets for benchmarking on real-world scenarios: one on sentiment classification in transliterated Malayalam, and another on crisis tweet classification in transliterated Hindi and Malayalam (related to the 2013 North India and 2018 Kerala floods). Our method yielded an average improvement of +5.6% on mBERT and +4.7% on XLM-R in F1 scores over their strong baselines.

cs.CL↗

arXiv2021

Multilingual Code-Switching for Zero-Shot Cross-Lingual Intent Prediction and Slot Filling

Predicting user intent and detecting the corresponding slots from text are two key problems in Natural Language Understanding (NLU). In the context of zero-shot learning, this task is typically approached by either using representations from pre-trained multilingual transformers such as mBERT, or by machine translating the source data into the known target language and then fine-tuning. Our work focuses on a particular scenario where the target language is unknown during training. To this goal, we propose a novel method to augment the monolingual source data using multilingual code-switching via random translations to enhance a transformer's language neutrality when fine-tuning it for a downstream task. This method also helps discover novel insights on how code-switching with different language families around the world impact the performance on the target language. Experiments on the benchmark dataset of MultiATIS++ yielded an average improvement of +4.2% in accuracy for intent task and +1.8% in F1 for slot task using our method over the state-of-the-art across 8 different languages. Furthermore, we present an application of our method for crisis informatics using a new human-annotated tweet dataset of slot filling in English and Haitian Creole, collected during Haiti earthquake disaster.

cs.CL↗

arXiv2020

Emergency Incident Detection from Crowdsourced Waze Data using Bayesian Information Fusion

The number of emergencies have increased over the years with the growth in urbanization. This pattern has overwhelmed the emergency services with limited resources and demands the optimization of response processes. It is partly due to traditional `reactive' approach of emergency services to collect data about incidents, where a source initiates a call to the emergency number (e.g., 911 in U.S.), delaying and limiting the potentially optimal response. Crowdsourcing platforms such as Waze provides an opportunity to develop a rapid, `proactive' approach to collect data about incidents through crowd-generated observational reports. However, the reliability of reporting sources and spatio-temporal uncertainty of the reported incidents challenge the design of such a proactive approach. Thus, this paper presents a novel method for emergency incident detection using noisy crowdsourced Waze data. We propose a principled computational framework based on Bayesian theory to model the uncertainty in the reliability of crowd-generated reports and their integration across space and time to detect incidents. Extensive experiments using data collected from Waze and the official reported incidents in Nashville, Tenessee in the U.S. show our method can outperform strong baselines for both F1-score and AUC. The application of this work provides an extensible framework to incorporate different noisy data sources for proactive incident detection to improve and optimize emergency response operations in our communities.

cs.SI↗