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Hemant Purohit

Publications and source records attributed to Hemant Purohit.

At least 37 records · Page 2Linked to original sources

Diversity-Based Generalization for Unsupervised Text Classification under Domain Shift

Domain adaptation approaches seek to learn from a source domain and generalize it to an unseen target domain. At present, the state-of-the-art unsupervised domain adaptation approaches for subjective text classification problems leverage unlabeled target data along with labeled source data. In this paper, we propose a novel method for domain adaptation of single-task text classification problems based on a simple but effective idea of diversity-based generalization that does not require unlabeled target data but still matches the state-of-the-art in performance. Diversity plays the role of promoting the model to better generalize and be indiscriminate towards domain shift by forcing the model not to rely on same features for prediction. We apply this concept on the most explainable component of neural networks, the attention layer. To generate sufficient diversity, we create a multi-head attention model and infuse a diversity constraint between the attention heads such that each head will learn differently. We further expand upon our model by tri-training and designing a procedure with an additional diversity constraint between the attention heads of the tri-trained classifiers. Extensive evaluation using the standard benchmark dataset of Amazon reviews and a newly constructed dataset of Crisis events shows that our fully unsupervised method matches with the competing baselines that uses unlabeled target data. Our results demonstrate that machine learning architectures that ensure sufficient diversity can generalize better; encouraging future research to design ubiquitously usable learning models without using unlabeled target data.

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Unsupervised and Interpretable Domain Adaptation to Rapidly Filter Tweets for Emergency Services

During the onset of a disaster event, filtering relevant information from the social web data is challenging due to its sparse availability and practical limitations in labeling datasets of an ongoing crisis. In this paper, we hypothesize that unsupervised domain adaptation through multi-task learning can be a useful framework to leverage data from past crisis events for training efficient information filtering models during the sudden onset of a new crisis. We present a novel method to classify relevant tweets during an ongoing crisis without seeing any new examples, using the publicly available dataset of TREC incident streams. Specifically, we construct a customized multi-task architecture with a multi-domain discriminator for crisis analytics: multi-task domain adversarial attention network. This model consists of dedicated attention layers for each task to provide model interpretability; critical for real-word applications. As deep networks struggle with sparse datasets, we show that this can be improved by sharing a base layer for multi-task learning and domain adversarial training. Evaluation of domain adaptation for crisis events is performed by choosing a target event as the test set and training on the rest. Our results show that the multi-task model outperformed its single task counterpart. For the qualitative evaluation of interpretability, we show that the attention layer can be used as a guide to explain the model predictions and empower emergency services for exploring accountability of the model, by showcasing the words in a tweet that are deemed important in the classification process. Finally, we show a practical implication of our work by providing a use-case for the COVID-19 pandemic.

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Common-Knowledge Concept Recognition for SEVA

We build a common-knowledge concept recognition system for a Systems Engineer's Virtual Assistant (SEVA) which can be used for downstream tasks such as relation extraction, knowledge graph construction, and question-answering. The problem is formulated as a token classification task similar to named entity extraction. With the help of a domain expert and text processing methods, we construct a dataset annotated at the word-level by carefully defining a labelling scheme to train a sequence model to recognize systems engineering concepts. We use a pre-trained language model and fine-tune it with the labeled dataset of concepts. In addition, we also create some essential datasets for information such as abbreviations and definitions from the systems engineering domain. Finally, we construct a simple knowledge graph using these extracted concepts along with some hyponym relations.

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Classifying Relevant Social Media Posts During Disasters Using Ensemble of Domain-agnostic and Domain-specific Word Embeddings

The use of social media as a means of communication has significantly increased over recent years. There is a plethora of information flow over the different topics of discussion, which is widespread across different domains. The ease of information sharing has increased noisy data being induced along with the relevant data stream. Finding such relevant data is important, especially when we are dealing with a time-critical domain like disasters. It is also more important to filter the relevant data in a real-time setting to timely process and leverage the information for decision support. However, the short text and sometimes ungrammatical nature of social media data challenge the extraction of contextual information cues, which could help differentiate relevant vs. non-relevant information. This paper presents a novel method to classify relevant social media posts during disaster events by ensembling the features of both domain-specific word embeddings as well as more generic domain-agnostic word embeddings. Therefore, we develop and evaluate a hybrid feature engineering framework for integrating diverse semantic representations using a combination of word embeddings to efficiently classify a relevant social media post. The application of the proposed classification framework could help in filtering public posts at large scale, given the growing usage of social media posts in recent years.

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Relevancy Classification of Multimodal Social Media Streams for Emergency Services

Social media has become an integral part of our daily lives. During time-critical events, the public shares a variety of posts on social media including reports for resource needs, damages, and help offerings for the affected community. Such posts can be relevant and may contain valuable situational awareness information. However, the information overload of social media challenges the timely processing and extraction of relevant information by the emergency services. Furthermore, the growing usage of multimedia content in the social media posts in recent years further adds to the challenge in timely mining relevant information from social media. In this paper, we present a novel method for multimodal relevancy classification of social media posts, where relevancy is defined with respect to the information needs of emergency management agencies. Specifically, we experiment with the combination of semantic textual features with the image features to efficiently classify a relevant multimodal social media post. We validate our method using an evaluation of classifying the data from three real-world crisis events. Our experiments demonstrate that features based on the proposed hybrid framework of exploiting both textual and image content improve the performance of identifying relevant posts. In the light of these experiments, the application of the proposed classification method could reduce cognitive load on emergency services, in filtering multimodal public posts at large scale.

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Multi-stage Deep Classifier Cascades for Open World Recognition

At present, object recognition studies are mostly conducted in a closed lab setting with classes in test phase typically in training phase. However, real-world problem is far more challenging because: i) new classes unseen in the training phase can appear when predicting; ii) discriminative features need to evolve when new classes emerge in real time; and iii) instances in new classes may not follow the "independent and identically distributed" (iid) assumption. Most existing work only aims to detect the unknown classes and is incapable of continuing to learn newer classes. Although a few methods consider both detecting and including new classes, all are based on the predefined handcrafted features that cannot evolve and are out-of-date for characterizing emerging classes. Thus, to address the above challenges, we propose a novel generic end-to-end framework consisting of a dynamic cascade of classifiers that incrementally learn their dynamic and inherent features. The proposed method injects dynamic elements into the system by detecting instances from unknown classes, while at the same time incrementally updating the model to include the new classes. The resulting cascade tree grows by adding a new leaf node classifier once a new class is detected, and the discriminative features are updated via an end-to-end learning strategy. Experiments on two real-world datasets demonstrate that our proposed method outperforms existing state-of-the-art methods.

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Modeling Human Annotation Errors to Design Bias-Aware Systems for Social Stream Processing

High-quality human annotations are necessary to create effective machine learning systems for social media. Low-quality human annotations indirectly contribute to the creation of inaccurate or biased learning systems. We show that human annotation quality is dependent on the ordering of instances shown to annotators (referred as 'annotation schedule'), and can be improved by local changes in the instance ordering provided to the annotators, yielding a more accurate annotation of the data stream for efficient real-time social media analytics. We propose an error-mitigating active learning algorithm that is robust with respect to some cases of human errors when deciding an annotation schedule. We validate the human error model and evaluate the proposed algorithm against strong baselines by experimenting on classification tasks of relevant social media posts during crises. According to these experiments, considering the order in which data instances are presented to human annotators leads to both an increase in accuracy for machine learning and awareness toward some potential biases in human learning that may affect the automated classifier.

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UTPO: User's Trust Profile Ontology - Modeling trust towards Online Health Information Sources

Despite the overwhelming quantity of health information that is available online today, finding reliable and trustworthy information is still challenging, even when advanced recommender systems are used. To tackle this challenge and improve our recommended sources, we need to first understand and capture the user behavior of what is considered to be trustworthy. This paper presents a taxonomy of relevant factors that influence user' trust towards online health information sources. We design a survey experiment to validate the taxonomical factors, and propose an ontology using the taxonomy of factors, such that each user's trust could be modeled as an instance of our ontology and this could later be used programmatically to recommend trustworthy information sources. Our work will inform the design of personalized recommendation systems and websites to improve online delivery of health information.

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Distributional Semantics Approach to Detect Intent in Twitter Conversations on Sexual Assaults

The recent surge in women reporting sexual assault and harassment (e.g., #metoo campaign) has highlighted a longstanding societal crisis. This injustice is partly due to a culture of discrediting women who report such crimes and also, rape myths (e.g., 'women lie about rape'). Social web can facilitate the further proliferation of deceptive beliefs and culture of rape myths through intentional messaging by malicious actors. This multidisciplinary study investigates Twitter posts related to sexual assaults and rape myths for characterizing the types of malicious intent, which leads to the beliefs on discrediting women and rape myths. Specifically, we first propose a novel malicious intent typology for social media using the guidance of social construction theory from policy literature that includes Accusational, Validational, or Sensational intent categories. We then present and evaluate a malicious intent classification model for a Twitter post using semantic features of the intent senses learned with the help of convolutional neural networks. Lastly, we analyze a Twitter dataset of four months using the intent classification model to study narrative contexts in which malicious intents are expressed and discuss their implications for gender violence policy design.

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AI for Trustworthiness! Credible User Identification on Social Web for Disaster Response Agencies

Although social media provides a vibrant platform to discuss real-world events, the quantity of information generated can overwhelm decision making based on that information. By better understanding who is participating in information sharing, we can more effectively filter information as the event unfolds. Fine-grained understanding of credible sources can even help develop a trusted network of users for specific events or situations. Given the culture of relying on trusted actors for work practices in the humanitarian and disaster response domain, we propose to identify potential credible users as organizational and organizational-affiliated user accounts on social media in realtime for effective information collection and dissemination. Therefore, we examine social media using AI and Machine Learning methods during three types of humanitarian or disaster events and identify key actors responding to social media conversations as organization (business, group, or institution), organization-affiliated (individual with an organizational affiliation), and non-affiliated (individual without organizational affiliation) identities. We propose a credible user classification approach using a diverse set of social, activity, and descriptive representation features extracted from user profile metadata. Our extensive experiments showed a contrasting participation behavior of the user identities by their content practices, such as the use of higher authoritative content sharing by organization and organization-affiliated users. This study provides a direction for designing realtime credible content analytics systems for humanitarian and disaster response agencies.

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Ranking of Social Media Alerts with Workload Bounds in Emergency Operation Centers

Extensive research on social media usage during emergencies has shown its value to provide life-saving information, if a mechanism is in place to filter and prioritize messages. Existing ranking systems can provide a baseline for selecting which updates or alerts to push to emergency responders. However, prior research has not investigated in depth how many and how often should these updates be generated, considering a given bound on the workload for a user due to the limited budget of attention in this stressful work environment. This paper presents a novel problem and a model to quantify the relationship between the performance metrics of ranking systems (e.g., recall, NDCG) and the bounds on the user workload. We then synthesize an alert-based ranking system that enforces these bounds to avoid overwhelming end-users. We propose a Pareto optimal algorithm for ranking selection that adaptively determines the preference of top-k ranking and user workload over time. We demonstrate the applicability of this approach for Emergency Operation Centers (EOCs) by performing an evaluation based on real world data from six crisis events. We analyze the trade-off between recall and workload recommendation across periodic and realtime settings. Our experiments demonstrate that the proposed ranking selection approach can improve the efficiency of monitoring social media requests while optimizing the need for user attention.

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#ILookLikeAnEngineer: Using Social Media Based Hashtag Activism Campaigns as a Lens to Better Understand Engineering Diversity Issues

Each year, significant investment of time and resources is made to improve diversity within engineering across a range of federal and state agencies, private/not-for-profit organizations, and foundations. In spite of decades of investments, efforts have not yielded desired returns - participation by minorities continues to lag at a time when STEM workforce requirements are increasing. In recent years a new stream of data has emerged - online social networks, including Twitter, Facebook, and Instagram - that act as a key sensor of social behavior and attitudes of the public. Almost 87% of the American population now participates in some form of social media activity. Consequently, social networking sites have become powerful indicators of social action and social media data has shown significant promise for studying many issues including public health communication, political campaign, humanitarian crisis, and, activism. We argue that social media data can likewise be leveraged to better understand and improve engineering diversity. As a case study to illustrate the viability of the approach, we present findings from a campaign, #ILookLikeAnEngineer (using Twitter data - 19,354 original tweets and 29,529 retweets), aimed at increasing gender diversity in the engineering workplace. The campaign provided a continuous momentum to the overall effort to increase diversity and novel ways of connecting with relevant audience. Our analysis demonstrates that diversity initiatives related to STEM attract voices from various entities including individuals, large corporations, media outlets, and community interest groups.

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Real-Time Inference of User Types to Assist with More Inclusive Social Media Activism Campaigns

Social media provides a mechanism for people to engage with social causes across a range of issues. It also provides a strategic tool to those looking to advance a cause to exchange, promote or publicize their ideas. In such instances, AI can be either an asset if used appropriately or a barrier. One of the key issues for a workforce diversity campaign is to understand in real-time who is participating - specifically, whether the participants are individuals or organizations, and in case of individuals, whether they are male or female. In this paper, we present a study to demonstrate a case for AI for social good that develops a model to infer in real-time the different user types participating in a cause-driven hashtag campaign on Twitter, ILookLikeAnEngineer (ILLAE). A generic framework is devised to classify a Twitter user into three classes: organization, male and female in a real-time manner. The framework is tested against two datasets (ILLAE and a general dataset) and outperforms the baseline binary classifiers for categorizing organization/individual and male/female. The proposed model can be applied to future social cause-driven campaigns to get real-time insights on the macro-level social behavior of participants.

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How Diverse Users and Activities Trigger Connective Action via Social Media: Lessons from the Twitter Hashtag Campaign #ILookLikeAnEngineer

We present a study that examines how a social media activism campaign aimed at improving gender diversity within engineering gained and maintained momentum in its early period. We examined over 50,000 Tweets posted over the first ~75 days of the #ILookLikeAnEngineer campaign and found that diverse participation - of types of users - increased activity at crucial moments. We categorize these triggers into four types: 1) Event-Driven: Alignment of the campaign with offline events related to the issue (Diversity SFO, Disrupt, etc.); 2) Media-Driven: News coverage of the events in the media (TechCrunch, CNN, BBC, etc.); 3) Industry-Driven: Web participation in the campaign by large organizations (Microsoft, Tesla, GE, Cisco, etc.); and 4) Personality-Driven: Alignment of the events with popular and/or known personalities (e.g. Isis Anchalee; Michelle Sun; Ada Lovelace.) This study illustrates how one mechanism - triggering - supports connective action in social media campaign.

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On the Dynamics of Local to Global Campaigns for Curbing Gender-based Violence

Gender-based violence (GBV) is a human-generated crisis, existing in various forms, including offline, via physical and sexual violence, and now online via harassment and trolling. While studying social media campaigns for different domains such as public health, natural crises, etc. has received attention in the literature, such studies for GBV are still in nascent form. The dynamics of campaigns responding to curb this crisis could benefit from systematic investigation. To our knowledge, this is the first study to examine such public campaigns involving social media by organizations operating at the local, national and global levels, with an eye to answering the following research questions: (1) How do members of one campaign community engage with other campaign communities? (2) How do demographic variables such as gender effect campaign engagement in light of given regional crime statistics? (3) Is there any coordination among organizational users for campaigns with similar underlying social causes?

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Gender-Based Violence in 140 Characters or Fewer: A #BigData Case Study of Twitter

Public institutions are increasingly reliant on data from social media sites to measure public attitude and provide timely public engagement. Such reliance includes the exploration of public views on important social issues such as gender-based violence (GBV). In this study, we examine big (social) data consisting of nearly fourteen million tweets collected from Twitter over a period of ten months to analyze public opinion regarding GBV, highlighting the nature of tweeting practices by geographical location and gender. We demonstrate the utility of Computational Social Science to mine insight from the corpus while accounting for the influence of both transient events and sociocultural factors. We reveal public awareness regarding GBV tolerance and suggest opportunities for intervention and the measurement of intervention effectiveness assisting both governmental and non-governmental organizations in policy development.

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On Using Synthetic Social Media Stimuli in an Emergency Preparedness Functional Exercise

This paper details the creation and use of a massive (over 32,000 messages) artificially constructed 'Twitter' microblog stream for a regional emergency preparedness functional exercise. By combining microblog conversion, manual production, and a control set, we created a web based information stream providing valid, misleading, and irrelevant information to public information officers (PIOs) representing hospitals, fire departments, the local Red Cross, and city and county government officials. PIOs searched, monitored, and (through conventional channels) verified potentially acionable information that could then be redistributed through a personalized screen name. Our case study of a key PIO reveals several capabilities that social media can support, including event detection, the distribution of information between functions within the emergency response community, and the distribution of messages to the public. We suggest that training as well as information filtering tools are necessary to realize the potential of social media in both emergencies and exercises.

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User Taglines: Alternative Presentations of Expertise and Interest in Social Media

Web applications are increasingly showing recommended users from social media along with some descriptions, an attempt to show relevancy - why they are being shown. For example, Twitter search for a topical keyword shows expert twitterers on the side for 'whom to follow'. Google+ and Facebook also recommend users to follow or add to friend circle. Popular Internet newspaper- The Huffington Post shows Twitter influencers/ experts on the side of an article for authoritative relevant tweets. The state of the art shows user profile bios as summary for Twitter experts, but it has issues with length constraint imposed by user interface (UI) design, missing bio and sometimes funny profile bio. Alternatively, applications can use human generated user summary, but it will not scale. Therefore, we study the problem of automatic generation of informative expertise summary or taglines for Twitter experts in space constraint imposed by UI design. We propose three methods for expertise summary generation- Occupation-Pattern based, Link-Triangulation based and User-Classification based, with use of knowledge-enhanced computing approaches. We also propose methods for final summary selection for users with multiple candidates of generated summaries. We evaluate the proposed approaches by user-study using a number of experiments. Our results show promising quality of 92.8% good summaries with majority agreement in the best case and 70% with majority agreement in the worst case. Our approaches also outperform the state of the art up to 88%. This study has implications in the area of expert profiling, user presentation and application design for engaging user experience.

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