arXiv subjects

Isar Nejadgholi

Publications and source records attributed to Isar Nejadgholi.

At least 37 records · Page 2Linked to original sources

arXiv2024

Human-Centered AI Applications for Canada's Immigration Settlement Sector

While AI has been frequently applied in the context of immigration, most of these applications focus on selection and screening, which primarily serve to empower states and authorities, raising concerns due to their understudied reliability and high impact on immigrants' lives. In contrast, this paper emphasizes the potential of AI in Canada's immigration settlement phase, a stage where access to information is crucial and service providers are overburdened. By highlighting the settlement sector as a prime candidate for reliable AI applications, we demonstrate its unique capacity to empower immigrants directly, yet it remains under-explored in AI research. We outline a vision for human-centred and responsible AI solutions that facilitate the integration of newcomers. We call on AI researchers to build upon our work and engage in multidisciplinary research and active collaboration with service providers and government organizations to develop tailored AI tools that are empowering, inclusive and safe.

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arXiv2024

Challenging Negative Gender Stereotypes: A Study on the Effectiveness of Automated Counter-Stereotypes

Gender stereotypes are pervasive beliefs about individuals based on their gender that play a significant role in shaping societal attitudes, behaviours, and even opportunities. Recognizing the negative implications of gender stereotypes, particularly in online communications, this study investigates eleven strategies to automatically counter-act and challenge these views. We present AI-generated gender-based counter-stereotypes to (self-identified) male and female study participants and ask them to assess their offensiveness, plausibility, and potential effectiveness. The strategies of counter-facts and broadening universals (i.e., stating that anyone can have a trait regardless of group membership) emerged as the most robust approaches, while humour, perspective-taking, counter-examples, and empathy for the speaker were perceived as less effective. Also, the differences in ratings were more pronounced for stereotypes about the different targets than between the genders of the raters. Alarmingly, many AI-generated counter-stereotypes were perceived as offensive and/or implausible. Our analysis and the collected dataset offer foundational insight into counter-stereotype generation, guiding future efforts to develop strategies that effectively challenge gender stereotypes in online interactions.

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arXiv2024

Projective Methods for Mitigating Gender Bias in Pre-trained Language Models

Mitigation of gender bias in NLP has a long history tied to debiasing static word embeddings. More recently, attention has shifted to debiasing pre-trained language models. We study to what extent the simplest projective debiasing methods, developed for word embeddings, can help when applied to BERT's internal representations. Projective methods are fast to implement, use a small number of saved parameters, and make no updates to the existing model parameters. We evaluate the efficacy of the methods in reducing both intrinsic bias, as measured by BERT's next sentence prediction task, and in mitigating observed bias in a downstream setting when fine-tuned. To this end, we also provide a critical analysis of a popular gender-bias assessment test for quantifying intrinsic bias, resulting in an enhanced test set and new bias measures. We find that projective methods can be effective at both intrinsic bias and downstream bias mitigation, but that the two outcomes are not necessarily correlated. This finding serves as a warning that intrinsic bias test sets, based either on language modeling tasks or next sentence prediction, should not be the only benchmark in developing a debiased language model.

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arXiv2024

Socially Aware Synthetic Data Generation for Suicidal Ideation Detection Using Large Language Models

Suicidal ideation detection is a vital research area that holds great potential for improving mental health support systems. However, the sensitivity surrounding suicide-related data poses challenges in accessing large-scale, annotated datasets necessary for training effective machine learning models. To address this limitation, we introduce an innovative strategy that leverages the capabilities of generative AI models, such as ChatGPT, Flan-T5, and Llama, to create synthetic data for suicidal ideation detection. Our data generation approach is grounded in social factors extracted from psychology literature and aims to ensure coverage of essential information related to suicidal ideation. In our study, we benchmarked against state-of-the-art NLP classification models, specifically, those centered around the BERT family structures. When trained on the real-world dataset, UMD, these conventional models tend to yield F1-scores ranging from 0.75 to 0.87. Our synthetic data-driven method, informed by social factors, offers consistent F1-scores of 0.82 for both models, suggesting that the richness of topics in synthetic data can bridge the performance gap across different model complexities. Most impressively, when we combined a mere 30% of the UMD dataset with our synthetic data, we witnessed a substantial increase in performance, achieving an F1-score of 0.88 on the UMD test set. Such results underscore the cost-effectiveness and potential of our approach in confronting major challenges in the field, such as data scarcity and the quest for diversity in data representation.

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arXiv2023

Concept-Based Explanations to Test for False Causal Relationships Learned by Abusive Language Classifiers

Classifiers tend to learn a false causal relationship between an over-represented concept and a label, which can result in over-reliance on the concept and compromised classification accuracy. It is imperative to have methods in place that can compare different models and identify over-reliances on specific concepts. We consider three well-known abusive language classifiers trained on large English datasets and focus on the concept of negative emotions, which is an important signal but should not be learned as a sufficient feature for the label of abuse. Motivated by the definition of global sufficiency, we first examine the unwanted dependencies learned by the classifiers by assessing their accuracy on a challenge set across all decision thresholds. Further, recognizing that a challenge set might not always be available, we introduce concept-based explanation metrics to assess the influence of the concept on the labels. These explanations allow us to compare classifiers regarding the degree of false global sufficiency they have learned between a concept and a label.

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arXiv2023

ChatGPT for Suicide Risk Assessment on Social Media: Quantitative Evaluation of Model Performance, Potentials and Limitations

This paper presents a novel framework for quantitatively evaluating the interactive ChatGPT model in the context of suicidality assessment from social media posts, utilizing the University of Maryland Reddit suicidality dataset. We conduct a technical evaluation of ChatGPT's performance on this task using Zero-Shot and Few-Shot experiments and compare its results with those of two fine-tuned transformer-based models. Additionally, we investigate the impact of different temperature parameters on ChatGPT's response generation and discuss the optimal temperature based on the inconclusiveness rate of ChatGPT. Our results indicate that while ChatGPT attains considerable accuracy in this task, transformer-based models fine-tuned on human-annotated datasets exhibit superior performance. Moreover, our analysis sheds light on how adjusting the ChatGPT's hyperparameters can improve its ability to assist mental health professionals in this critical task.

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arXiv2023

The crime of being poor

The criminalization of poverty has been widely denounced as a collective bias against the most vulnerable. NGOs and international organizations claim that the poor are blamed for their situation, are more often associated with criminal offenses than the wealthy strata of society and even incur criminal offenses simply as a result of being poor. While no evidence has been found in the literature that correlates poverty and overall criminality rates, this paper offers evidence of a collective belief that associates both concepts. This brief report measures the societal bias that correlates criminality with the poor, as compared to the rich, by using Natural Language Processing (NLP) techniques in Twitter. The paper quantifies the level of crime-poverty bias in a panel of eight different English-speaking countries. The regional differences in the association between crime and poverty cannot be justified based on different levels of inequality or unemployment, which the literature correlates to property crimes. The variation in the observed rates of crime-poverty bias for different geographic locations could be influenced by cultural factors and the tendency to overestimate the equality of opportunities and social mobility in specific countries. These results have consequences for policy-making and open a new path of research for poverty mitigation with the focus not only on the poor but on society as a whole. Acting on the collective bias against the poor would facilitate the approval of poverty reduction policies, as well as the restoration of the dignity of the persons affected.

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arXiv2023

A Friendly Face: Do Text-to-Image Systems Rely on Stereotypes when the Input is Under-Specified?

As text-to-image systems continue to grow in popularity with the general public, questions have arisen about bias and diversity in the generated images. Here, we investigate properties of images generated in response to prompts which are visually under-specified, but contain salient social attributes (e.g., 'a portrait of a threatening person' versus 'a portrait of a friendly person'). Grounding our work in social cognition theory, we find that in many cases, images contain similar demographic biases to those reported in the stereotype literature. However, trends are inconsistent across different models and further investigation is warranted.

cs.CY↗

arXiv2022

Towards Procedural Fairness: Uncovering Biases in How a Toxic Language Classifier Uses Sentiment Information

Previous works on the fairness of toxic language classifiers compare the output of models with different identity terms as input features but do not consider the impact of other important concepts present in the context. Here, besides identity terms, we take into account high-level latent features learned by the classifier and investigate the interaction between these features and identity terms. For a multi-class toxic language classifier, we leverage a concept-based explanation framework to calculate the sensitivity of the model to the concept of sentiment, which has been used before as a salient feature for toxic language detection. Our results show that although for some classes, the classifier has learned the sentiment information as expected, this information is outweighed by the influence of identity terms as input features. This work is a step towards evaluating procedural fairness, where unfair processes lead to unfair outcomes. The produced knowledge can guide debiasing techniques to ensure that important concepts besides identity terms are well-represented in training datasets.

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arXiv2022

Challenges in Applying Explainability Methods to Improve the Fairness of NLP Models

Motivations for methods in explainable artificial intelligence (XAI) often include detecting, quantifying and mitigating bias, and contributing to making machine learning models fairer. However, exactly how an XAI method can help in combating biases is often left unspecified. In this paper, we briefly review trends in explainability and fairness in NLP research, identify the current practices in which explainability methods are applied to detect and mitigate bias, and investigate the barriers preventing XAI methods from being used more widely in tackling fairness issues.

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arXiv2022

Necessity and Sufficiency for Explaining Text Classifiers: A Case Study in Hate Speech Detection

We present a novel feature attribution method for explaining text classifiers, and analyze it in the context of hate speech detection. Although feature attribution models usually provide a single importance score for each token, we instead provide two complementary and theoretically-grounded scores -- necessity and sufficiency -- resulting in more informative explanations. We propose a transparent method that calculates these values by generating explicit perturbations of the input text, allowing the importance scores themselves to be explainable. We employ our method to explain the predictions of different hate speech detection models on the same set of curated examples from a test suite, and show that different values of necessity and sufficiency for identity terms correspond to different kinds of false positive errors, exposing sources of classifier bias against marginalized groups.

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arXiv2022

Improving Generalizability in Implicitly Abusive Language Detection with Concept Activation Vectors

Robustness of machine learning models on ever-changing real-world data is critical, especially for applications affecting human well-being such as content moderation. New kinds of abusive language continually emerge in online discussions in response to current events (e.g., COVID-19), and the deployed abuse detection systems should be updated regularly to remain accurate. In this paper, we show that general abusive language classifiers tend to be fairly reliable in detecting out-of-domain explicitly abusive utterances but fail to detect new types of more subtle, implicit abuse. Next, we propose an interpretability technique, based on the Testing Concept Activation Vector (TCAV) method from computer vision, to quantify the sensitivity of a trained model to the human-defined concepts of explicit and implicit abusive language, and use that to explain the generalizability of the model on new data, in this case, COVID-related anti-Asian hate speech. Extending this technique, we introduce a novel metric, Degree of Explicitness, for a single instance and show that the new metric is beneficial in suggesting out-of-domain unlabeled examples to effectively enrich the training data with informative, implicitly abusive texts.

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arXiv2021

Confronting Abusive Language Online: A Survey from the Ethical and Human Rights Perspective

The pervasiveness of abusive content on the internet can lead to severe psychological and physical harm. Significant effort in Natural Language Processing (NLP) research has been devoted to addressing this problem through abusive content detection and related sub-areas, such as the detection of hate speech, toxicity, cyberbullying, etc. Although current technologies achieve high classification performance in research studies, it has been observed that the real-life application of this technology can cause unintended harms, such as the silencing of under-represented groups. We review a large body of NLP research on automatic abuse detection with a new focus on ethical challenges, organized around eight established ethical principles: privacy, accountability, safety and security, transparency and explainability, fairness and non-discrimination, human control of technology, professional responsibility, and promotion of human values. In many cases, these principles relate not only to situational ethical codes, which may be context-dependent, but are in fact connected to universal human rights, such as the right to privacy, freedom from discrimination, and freedom of expression. We highlight the need to examine the broad social impacts of this technology, and to bring ethical and human rights considerations to every stage of the application life-cycle, from task formulation and dataset design, to model training and evaluation, to application deployment. Guided by these principles, we identify several opportunities for rights-respecting, socio-technical solutions to detect and confront online abuse, including `nudging', `quarantining', value sensitive design, counter-narratives, style transfer, and AI-driven public education applications.

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arXiv2021

Understanding and Countering Stereotypes: A Computational Approach to the Stereotype Content Model

Stereotypical language expresses widely-held beliefs about different social categories. Many stereotypes are overtly negative, while others may appear positive on the surface, but still lead to negative consequences. In this work, we present a computational approach to interpreting stereotypes in text through the Stereotype Content Model (SCM), a comprehensive causal theory from social psychology. The SCM proposes that stereotypes can be understood along two primary dimensions: warmth and competence. We present a method for defining warmth and competence axes in semantic embedding space, and show that the four quadrants defined by this subspace accurately represent the warmth and competence concepts, according to annotated lexicons. We then apply our computational SCM model to textual stereotype data and show that it compares favourably with survey-based studies in the psychological literature. Furthermore, we explore various strategies to counter stereotypical beliefs with anti-stereotypes. It is known that countering stereotypes with anti-stereotypical examples is one of the most effective ways to reduce biased thinking, yet the problem of generating anti-stereotypes has not been previously studied. Thus, a better understanding of how to generate realistic and effective anti-stereotypes can contribute to addressing pressing societal concerns of stereotyping, prejudice, and discrimination.

cs.CY↗

arXiv2021

On Cross-Dataset Generalization in Automatic Detection of Online Abuse

NLP research has attained high performances in abusive language detection as a supervised classification task. While in research settings, training and test datasets are usually obtained from similar data samples, in practice systems are often applied on data that are different from the training set in topic and class distributions. Also, the ambiguity in class definitions inherited in this task aggravates the discrepancies between source and target datasets. We explore the topic bias and the task formulation bias in cross-dataset generalization. We show that the benign examples in the Wikipedia Detox dataset are biased towards platform-specific topics. We identify these examples using unsupervised topic modeling and manual inspection of topics' keywords. Removing these topics increases cross-dataset generalization, without reducing in-domain classification performance. For a robust dataset design, we suggest applying inexpensive unsupervised methods to inspect the collected data and downsize the non-generalizable content before manually annotating for class labels.

cs.CL↗

arXiv2021

A Privacy-Preserving Approach to Extraction of Personal Information through Automatic Annotation and Federated Learning

We curated WikiPII, an automatically labeled dataset composed of Wikipedia biography pages, annotated for personal information extraction. Although automatic annotation can lead to a high degree of label noise, it is an inexpensive process and can generate large volumes of annotated documents. We trained a BERT-based NER model with WikiPII and showed that with an adequately large training dataset, the model can significantly decrease the cost of manual information extraction, despite the high level of label noise. In a similar approach, organizations can leverage text mining techniques to create customized annotated datasets from their historical data without sharing the raw data for human annotation. Also, we explore collaborative training of NER models through federated learning when the annotation is noisy. Our results suggest that depending on the level of trust to the ML operator and the volume of the available data, distributed training can be an effective way of training a personal information identifier in a privacy-preserved manner. Research material is available at https://github.com/ratmcu/wikipiifed.

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arXiv2020

Towards Ethics by Design in Online Abusive Content Detection

To support safety and inclusion in online communications, significant efforts in NLP research have been put towards addressing the problem of abusive content detection, commonly defined as a supervised classification task. The research effort has spread out across several closely related sub-areas, such as detection of hate speech, toxicity, cyberbullying, etc. There is a pressing need to consolidate the field under a common framework for task formulation, dataset design and performance evaluation. Further, despite current technologies achieving high classification accuracies, several ethical issues have been revealed. We bring ethical issues to forefront and propose a unified framework as a two-step process. First, online content is categorized around personal and identity-related subject matters. Second, severity of abuse is identified through comparative annotation within each category. The novel framework is guided by the Ethics by Design principle and is a step towards building more accurate and trusted models.

cs.CL↗

arXiv2020

Extensive Error Analysis and a Learning-Based Evaluation of Medical Entity Recognition Systems to Approximate User Experience

When comparing entities extracted by a medical entity recognition system with gold standard annotations over a test set, two types of mismatches might occur, label mismatch or span mismatch. Here we focus on span mismatch and show that its severity can vary from a serious error to a fully acceptable entity extraction due to the subjectivity of span annotations. For a domain-specific BERT-based NER system, we showed that 25% of the errors have the same labels and overlapping span with gold standard entities. We collected expert judgement which shows more than 90% of these mismatches are accepted or partially accepted by the user. Using the training set of the NER system, we built a fast and lightweight entity classifier to approximate the user experience of such mismatches through accepting or rejecting them. The decisions made by this classifier are used to calculate a learning-based F-score which is shown to be a better approximation of a forgiving user's experience than the relaxed F-score. We demonstrated the results of applying the proposed evaluation metric for a variety of deep learning medical entity recognition models trained with two datasets.

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