arXiv subjects

Janne Lindqvist

Publications and source records attributed to Janne Lindqvist.

10 recordsLinked to original sources

arXiv2026

From Search Agents to Dissemination Interfaces: Understanding Human Trust in Health Information from Conversational Search

Large Language Models (LLMs) deployed through Conversational User Interfaces (CUIs) are transforming health information-seeking by offering immediate, interactive experiences compared to traditional search engines like Google. However, how trust is influenced by both the types of search agents and the interface used to disseminate the information remains underexplored. This research integrates two mixed-methods studies (lab sessions and interviews) to comprehensively explore trust perceptions in health information across different search agents and dissemination interfaces. In Study 1 (N=21), we investigated trust in health information sourced from ChatGPT and Google across three types of health-related search tasks. Results showed significantly higher trust in health information from ChatGPT, highlighting the promise of LLM-powered conversational search. Building on this, Study 2 (N=20) extended the investigation to explore how the dissemination interface influences trust in LLM-sourced health information by comparing three interfaces: text-based, speech-based, and embodied, all sourcing from the same LLM. Findings revealed significant trust variations across the dissemination interfaces. Interviews from both studies revealed key factors influencing trust in LLM-powered conversational search, including source credibility, participants' search autonomy, and prior knowledge as well as the interaction style and modality. Our findings highlight the potential of LLM-powered conversational search to transform health information-seeking, underscoring the interplay between the credible search agents and the thoughtfully designed dissemination interfaces in shaping trust. These insights are crucial for developing effective, trustworthy LLM-powered health tools to enhance the health information-seeking experience.

cs.HC↗

arXiv2024

Trusting the Search: Unraveling Human Trust in Health Information from Google and ChatGPT

People increasingly rely on online sources for health information seeking due to their convenience and timeliness, traditionally using search engines like Google as the primary search agent. Recently, the emergence of generative Artificial Intelligence (AI) has made Large Language Model (LLM) powered conversational agents such as ChatGPT a viable alternative for health information search. However, while trust is crucial for adopting the online health advice, the factors influencing people's trust judgments in health information provided by LLM-powered conversational agents remain unclear. To address this, we conducted a mixed-methods, within-subjects lab study (N=21) to explore how interactions with different agents (ChatGPT vs. Google) across three health search tasks influence participants' trust judgments of the search results as well as the search agents themselves. Our key findings showed that: (a) participants' trust levels in ChatGPT were significantly higher than Google in the context of health information seeking; (b) there is a significant correlation between trust in health-related information and trust in the search agent, however only for Google; (c) the type of search tasks did not affect participants' perceived trust; and (d) participants' prior knowledge, the style of information presentation, and the interactive manner of using search agents were key determinants of trust in the health-related information. Our study taps into differences in trust perceptions when using traditional search engines compared to LLM-powered conversational agents. We highlight the potential role LLMs play in health-related information-seeking contexts, where they excel as stepping stones for further search. We contribute key factors and considerations for ensuring effective and reliable personal health information seeking in the age of generative AI.

cs.HC↗

arXiv2022

Systematic Evaluation and User Study of Privacy of Default Apps in Apple's Mobile Ecosystem

Users need to configure default apps when they first start using their devices. The privacy configurations of the default apps do not always match what users think they have initially enabled. We first systematically evaluated the privacy configurations of default apps. We discovered serious issues with the documentation of the default apps. Based on these findings, we explored users' experiences with an interview study (N=15). Our findings from both studies show that: the instructions of setting privacy configurations of default apps are vague and lack required steps; users were unable to disable default apps from accessing their personal information; users assumed they were being tracked by some default apps; default apps may cause tensions in family relationships because of information sharing. Our results illuminate on the privacy and security implications of configuring the privacy of default apps and how users perceive and understand the mobile ecosystem.

cs.HC↗

arXiv2018

Quantifying the Security of Recognition Passwords: Gestures and Signatures

Gesture and signature passwords are two-dimensional figures created by drawing on the surface of a touchscreen with one or more fingers. Prior results about their security have used resilience to either shoulder surfing, a human observation attack, or dictionary attacks. These evaluations restrict generalizability since the results are: non-comparable to other password systems (e.g. PINs), harder to reproduce, and attacker-dependent. Strong statements about the security of a password system use an analysis of the statistical distribution of the password space, which models a best-case attacker who guesses passwords in order of most likely to least likely. Estimating the distribution of recognition passwords is challenging because many different trials need to map to one password. In this paper, we solve this difficult problem by: (1) representing a recognition password of continuous data as a discrete alphabet set, and (2) estimating the password distribution through modeling the unseen passwords. We use Symbolic Aggregate approXimation (SAX) to represent time series data as symbols and develop Markov chains to model recognition passwords. We use a partial guessing metric, which demonstrates how many guesses an attacker needs to crack a percentage of the entire space, to compare the security of the distributions for gestures, signatures, and Android unlock patterns. We found the lower bounds of the partial guessing metric of gestures and signatures are much higher than the upper bound of the partial guessing metric of Android unlock patterns.

cs.CR↗

arXiv2017

Transforming Speed Sequences into Road Rays on the Map with Elastic Pathing

Advances in technology have provided ways to monitor and measure driving behavior. Recently, this technology has been applied to usage-based automotive insurance policies that offer reduced insurance premiums to policy holders who opt-in to automotive monitoring. Several companies claim to measure only speed data, which they further claim preserves privacy. However, we have developed an algorithm - elastic pathing - that successfully tracks drivers' locations from speed data. The algorithm tracks drivers by assuming a start position, such as the driver's home address (which is typically known to insurance companies), and then estimates the possible routes by fitting the speed data to map data. To demonstrate the algorithm's real-world applicability, we evaluated its performance with driving datasets from central New Jersey and Seattle, Washington, representing suburban and urban areas. We are able to estimate destinations with error within 250 meters for 17% of the traces and within 500 meters for 24% of the traces in the New Jersey dataset, and with error within 250 and 500 meters for 15.5% and 27.5% of the traces, respectively, in the Seattle dataset. Our work shows that these insurance schemes enable a substantial breach of privacy.

cs.CR↗

arXiv2015

Of Two Minds, Multiple Addresses, and One History: Characterizing Opinions, Knowledge, and Perceptions of Bitcoin Across Groups

Digital currencies represent a new method for exchange and investment that differs strongly from any other fiat money seen throughout history. A digital currency makes it possible to perform all financial transactions without the intervention of a third party to act as an arbiter of verification; payments can be made between two people with degrees of anonymity, across continents, at any denomination, and without any transaction fees going to a central authority. The most successful example of this is Bitcoin, introduced in 2008, which has experienced a recent boom of popularity, media attention, and investment. With this surge of attention, we became interested in finding out how people both inside and outside the Bitcoin community perceive Bitcoin -- what do they think of it, how do they feel, and how knowledgeable they are. Towards this end, we conducted the first interview study (N = 20) with participants to discuss Bitcoin and other related financial topics. Some of our major findings include: not understanding how Bitcoin works is not a barrier for entry, although non-user participants claim it would be for them and that user participants are in a state of cognitive dissonance concerning the role of governments in the system. Our findings, overall, contribute to knowledge concerning Bitcoin and attitudes towards digital currencies in general.

cs.CY↗

arXiv2014

Engineering Gesture-Based Authentication Systems

Gestures are a topic of increasing interest in authentication and successful implementation as a security layer requires reliable gesture recognition. So far much work focuses on new ways to recognize gestures, leaving discussion on the viability of recognition in an authentication scheme to the background. It is unclear how recognition should be deployed for practical and robust real-world authentication. In this article, we analyze the effectiveness of different approaches to recognizing gestures and the potential for use in secure gesture-based authentication systems.

cs.CR↗

arXiv2014

Text Entry Method Affects Password Security

Text-based passwords continue to be the prime form of authentication to computer systems. Today, they are increasingly created and used with mobile text entry methods, such as touchscreens and mobile keyboards, in addition to traditional physical keyboards. This raises a foundational question for usable security: whether text entry methods affect password generation and password security. This paper presents results from a between-group study with 63 participants, in which each group generated passwords for multiple virtual accounts using a different text entry method. Participants were also asked to recall their passwords afterwards. We applied analysis of structures and probabilities, with standard and recent security metrics and also performed cracking attacks on the collected data. The results show a significant effect of text entry methods on passwords. In particular, one of the experimental groups created passwords with significantly more lowercase letters per password than the control group ($t(60) = 2.99, p = 0.004$). The choices for character types in each group were also significantly different ($p=0.048, FET$). Our cracking attacks consequently expose significantly different resistance across groups ($p=0.031, FET$) and text entry method vulnerabilities. Our findings contribute to the understanding of password security in the context of usable interfaces.

cs.CR↗

arXiv2014

User-Generated Free-Form Gestures for Authentication: Security and Memorability

This paper studies the security and memorability of free-form multitouch gestures for mobile authentication. Towards this end, we collected a dataset with a generate-test-retest paradigm where participants (N=63) generated free-form gestures, repeated them, and were later retested for memory. Half of the participants decided to generate one-finger gestures, and the other half generated multi-finger gestures. Although there has been recent work on template-based gestures, there are yet no metrics to analyze security of either template or free-form gestures. For example, entropy-based metrics used for text-based passwords are not suitable for capturing the security and memorability of free-form gestures. Hence, we modify a recently proposed metric for analyzing information capacity of continuous full-body movements for this purpose. Our metric computed estimated mutual information in repeated sets of gestures. Surprisingly, one-finger gestures had higher average mutual information. Gestures with many hard angles and turns had the highest mutual information. The best-remembered gestures included signatures and simple angular shapes. We also implemented a multitouch recognizer to evaluate the practicality of free-form gestures in a real authentication system and how they perform against shoulder surfing attacks. We conclude the paper with strategies for generating secure and memorable free-form gestures, which present a robust method for mobile authentication.

cs.CR↗

arXiv2013

Elastic Pathing: Your Speed is Enough to Track You

Today people increasingly have the opportunity to opt-in to "usage-based" automotive insurance programs for reducing insurance premiums. In these programs, participants install devices in their vehicles that monitor their driving behavior, which raises some privacy concerns. Some devices collect fine-grained speed data to monitor driving habits. Companies that use these devices claim that their approach is privacy-preserving because speedometer measurements do not have physical locations. However, we show that with knowledge of the user's home location, as the insurance companies have, speed data is sufficient to discover driving routes and destinations when trip data is collected over a period of weeks. To demonstrate the real-world applicability of our approach we applied our algorithm, elastic pathing, to data collected over hundreds of driving trips occurring over several months. With this data and our approach, we were able to predict trip destinations to within 250 meters of ground truth in 10% of the traces and within 500 meters in 20% of the traces. This result, combined with the amount of speed data that is being collected by insurance companies, constitutes a substantial breach of privacy because a person's regular driving pattern can be deduced with repeated examples of the same paths with just a few weeks of monitoring.

cs.CR↗