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Joseph Chee Chang

Publications and source records attributed to Joseph Chee Chang.

At least 19 recordsLinked to original sources

Querying Multimodal Scientific Papers with AI: Practices and Preferences Across Blind, Low-Vision, and Sighted Scientists

Visual diagrams, figures, and tables are central to scientific papers, and convey information beyond what is captured in text. While blind or low-vision (BLV) scientists have traditionally relied on static alternative text to access figures in papers, the rise of artificial intelligence (AI) has made interactive question-answering (QA) a feasible paradigm for visual exploration; yet little is known about how scientists use visual QA in practice or how to improve its accessibility. In this work, we interview five BLV and five sighted scientists across different STEM fields to understand how they use two AI tools, ChatGPT and Gemini, to query multimodal scientific documents. Our findings characterize how scientists review multimodal content, including existing practices (along with accessibility workarounds) for engaging with visuals, and feedback on the suitability of AI-generated responses to multimodal queries. We further find that vague or incomplete image descriptions, as well as incorrect AI outputs more broadly, can cause both BLV and sighted scientists to abandon AI workflows. To support future research, we additionally contribute a dataset of 115 queries and responses from our participants' interactions with the AI tools for papers in their field. We close by discussing implications for AI-powered scientific QA systems, emphasizing considerations for access across abilities and domains.

cs.HC

DRACULA: Hunting for the Actions Users Want Deep Research Agents to Execute

Scientific Deep Research (DR) agents answer user queries by synthesizing research papers into multi-section reports. User feedback can improve their utility, but existing protocols only score the final report, making it hard to study and learn which intermediate actions DR agents should take to improve reports. We collect DRACULA, the first dataset with user feedback on intermediate actions for DR. Over five weeks, nineteen expert CS researchers ask queries to a DR system that proposes actions (e.g., "Add a section on datasets"). Our users select actions they prefer, then judge whether an output report applied their selections successfully, yielding 8,103 action preferences and 5,230 execution judgments. After confirming a DR agent can execute DRACULA's actions, we study the predictability of user-preferred actions via simulation-how well LLMs predict the actions users select-a step toward learning to generate useful actions. We discover: (1) LLM judges initially struggle to predict action selections, but improve most when using a user's full selection history, rather than self-reported or extrapolated user context signals; (2) Users' selections for the same query differ based on unstated goals, bottlenecking simulation and motivating affordances that let users steer reports; and (3) Our simulation results inform an online intervention that generates new actions based on the user's past interactions, which users pick most often in follow-up studies. Overall, while work extensively studies execution, DRACULA reveals a key challenge is deciding which actions to execute in the first place. We open-source DRACULA's study design, user feedback, and simulation tasks to spur future work on action feedback for long-horizon agents.

cs.CL

Omakase: proactive assistance with actionable suggestions for evolving scientific research projects

As AI agents become increasingly capable of complex knowledge tasks, the lack of context limits their capability to proactively reason about a user's latent needs throughout a long evolving project. In scientific research, many researchers still manually query a deep research system and compress their rich project contexts into short, targeted queries. Further, a deep research system produces exhaustive reports, making it difficult to identify concrete actions. To explore the opportunities of research assistants that are proactive throughout a research project, we conducted several studies (N=42) with a technology probe and an iterative prototype. The latest iteration of our system, Omakase, is a research assistant that monitors a user's project documents to infer timely queries to a deep research system. Omakase then distills long reports into suggestions contextualized to their evolving projects. Our evaluations showed that participants found the generated queries to be useful and timely, and rated Omakase's suggestions as significantly more actionable than the original reports.

cs.HC

LitPivot: Developing Well-Situated Research Ideas Through Dynamic Contextualization and Critique within the Literature Landscape

Developing a novel research idea is hard. It must be distinct enough from prior work to claim a contribution while also building on it. This requires iteratively reviewing literature and refining an idea based on what a researcher reads; yet when an idea changes, the literature that matters often changes with it. Most tools offer limited support for this interplay: literature tools help researchers understand a fixed body of work, while ideation tools evaluate ideas against a static, pre-curated set of papers. We introduce literature-initiated pivots, a mechanism where engagement with literature prompts revision to a developing idea, and where that revision changes which literature is relevant. We operationalize this in LitPivot, where researchers concurrently draft and vet an idea. LitPivot dynamically retrieves clusters of papers relevant to a selected part of the idea and proposes literature-informed critiques for how to revise it. A lab study ($n{=}17$) shows researchers produced higher-rated ideas with stronger self-reported understanding of the literature space; an open-ended study ($n{=}5$) reveals how researchers use LitPivot to iteratively evolve their own ideas.

cs.HC

Improving Attributed Long-form Question Answering with Intent Awareness

Large language models (LLMs) are increasingly being used to generate comprehensive, knowledge-intensive reports. However, while these models are trained on diverse academic papers and reports, they are not exposed to the reasoning processes and intents that guide authors in crafting these documents. We hypothesize that enhancing a model's intent awareness can significantly improve the quality of generated long-form reports. We develop and employ structured, tag-based schemes to better elicit underlying implicit intents to write or cite. We demonstrate that these extracted intents enhance both zero-shot generation capabilities in LLMs and enable the creation of high-quality synthetic data for fine-tuning smaller models. Our experiments reveal improved performance across various challenging scientific report generation tasks, with an average improvement of +2.9 and +12.3 absolute points for large and small models over baselines, respectively. Furthermore, our analysis illuminates how intent awareness enhances model citation usage and substantially improves report readability.

cs.CL

Language Models Don't Know What You Want: Evaluating Personalization in Deep Research Needs Real Users

Deep Research (DR) systems help researchers cope with ballooning publishing counts. Such tools synthesize scientific papers to answer research queries, but lack understanding of their users. We address this with MyScholarQA (MySQA), a personalized DR agent that: 1) infers a profile with a user's research interests; 2) proposes personalized actions for a user's input query; and 3) writes a multi-section report for the query that follows user-approved actions. We first test MySQA with NLP's standard protocol: we build a benchmark with synthetic users and LLM judges, where MySQA beats baselines in citation metrics and personalized action-following. However, we suspect this process does not cover all aspects of personalized DR users value, so we interview users in an online version of MySQA to unmask them. We reveal nine nuanced errors of personalized DR undetectable by our LLM judges, and we study qualitative feedback to form lessons for future DR design. In all, we argue for a pillar of personalization that easy-to-use LLM judges can lead NLP to overlook: real progress in personalization is only possible with real users.

cs.CL

Understanding Usage and Engagement in AI-Powered Scientific Research Tools: The Asta Interaction Dataset

AI-powered scientific research tools are rapidly being integrated into research workflows, yet the field lacks a clear lens into how researchers use these systems in real-world settings. We present and analyze the Asta Interaction Dataset, a large-scale resource comprising over 200,000 user queries and interaction logs from two deployed tools (a literature discovery interface and a scientific question-answering interface) within an LLM-powered retrieval-augmented generation platform. Using this dataset, we characterize query patterns, engagement behaviors, and how usage evolves with experience. We find that users submit longer and more complex queries than in traditional search, and treat the system as a collaborative research partner, delegating tasks such as drafting content and identifying research gaps. Users treat generated responses as persistent artifacts, revisiting and navigating among outputs and cited evidence in non-linear ways. With experience, users issue more targeted queries and engage more deeply with supporting citations, although keyword-style queries persist even among experienced users. We release the anonymized dataset and analysis with a new query intent taxonomy to inform future designs of real-world AI research assistants and to support realistic evaluation.

cs.HC

Connecting the Dots: Surfacing Structure in Documents through AI-Generated Cross-Modal Links

Understanding information-dense documents like recipes and scientific papers requires readers to find, interpret, and connect details scattered across text, figures, tables, and other visual elements. These documents are often long and filled with specialized terminology, hindering the ability to locate relevant information or piece together related ideas. Existing tools offer limited support for synthesizing information across media types. As a result, understanding complex material remains cognitively demanding. This paper presents a framework for fine-grained integration of information in complex documents. We instantiate the framework in an augmented reading interface, which populates a scientific paper with clickable points on figures, interactive highlights in the body text, and a persistent reference panel for accessing consolidated details without manual scrolling. In a controlled between-subjects study, we find that participants who read the paper with our tool achieved significantly higher scores on a reading quiz without evidence of increased time to completion or cognitive load. Fine-grained integration provides a systematic way of revealing relationships within a document, supporting engagement with complex, information-dense materials.

cs.HC

Intent-Aware Schema Generation And Refinement For Literature Review Tables

The increasing volume of academic literature makes it essential for researchers to organize, compare, and contrast collections of documents. Large language models (LLMs) can support this process by generating schemas defining shared aspects along which to compare papers. However, progress on schema generation has been slow due to: (i) ambiguity in reference-based evaluations, and (ii) lack of editing/refinement methods. Our work is the first to address both issues. First, we present an approach for augmenting unannotated table corpora with \emph{synthesized intents}, and apply it to create a dataset for studying schema generation conditioned on a given information need, thus reducing ambiguity. With this dataset, we show how incorporating table intents significantly improves baseline performance in reconstructing reference schemas. We start by comprehensively benchmarking several single-shot schema generation methods, including prompted LLM workflows and fine-tuned models, showing that smaller, open-weight models can be fine-tuned to be competitive with state-of-the-art prompted LLMs. Next, we propose several LLM-based schema refinement techniques and show that these can further improve schemas generated by these methods.

cs.CL

Penalizing Transparency? How AI Disclosure and Author Demographics Shape Human and AI Judgments About Writing

As AI integrates in various types of human writing, calls for transparency around AI assistance are growing. However, if transparency operates on uneven ground and certain identity groups bear a heavier cost for being honest, then the burden of openness becomes asymmetrical. This study investigates how AI disclosure statement affects perceptions of writing quality, and whether these effects vary by the author's race and gender. Through a large-scale controlled experiment, both human raters (n = 1,970) and LLM raters (n = 2,520) evaluated a single human-written news article while disclosure statements and author demographics were systematically varied. This approach reflects how both human and algorithmic decisions now influence access to opportunities (e.g., hiring, promotion) and social recognition (e.g., content recommendation algorithms). We find that both human and LLM raters consistently penalize disclosed AI use. However, only LLM raters exhibit demographic interaction effects: they favor articles attributed to women or Black authors when no disclosure is present. But these advantages disappear when AI assistance is revealed. These findings illuminate the complex relationships between AI disclosure and author identity, highlighting disparities between machine and human evaluation patterns.

cs.CY

SciArena: An Open Evaluation Platform for Non-Verifiable Scientific Literature-Grounded Tasks

We present SciArena, an open and collaborative platform for evaluating foundation models on scientific literature-grounded tasks. Unlike traditional benchmarks for scientific literature understanding and synthesis, SciArena engages the research community directly, following the Chatbot Arena evaluation approach of community voting on model comparisons. By leveraging collective intelligence, SciArena offers a community-driven evaluation of model performance on open-ended scientific tasks that demand literature-grounded, long-form responses. The platform currently supports 47 foundation models and has collected over 20,000 votes from human researchers across diverse scientific domains. Our analysis of the data collected so far confirms its high quality. We discuss the results and insights based on the model ranking leaderboard. To further promote research in building model-based automated evaluation systems for literature tasks, we release SciArena-Eval, a meta-evaluation benchmark based on collected preference data. It measures the accuracy of models in judging answer quality by comparing their pairwise assessments with human votes. Our experiments highlight the benchmark's challenges and emphasize the need for more reliable automated evaluation methods.

cs.CL

Facets, Taxonomies, and Syntheses: Navigating Structured Representations in LLM-Assisted Literature Review

Comprehensive literature review requires synthesizing vast amounts of research -- a labor intensive and cognitively demanding process. Most prior work focuses either on helping researchers deeply understand a few papers (e.g., for triaging or reading), or retrieving from and visualizing a vast corpus. Deep analysis and synthesis of large paper collections (e.g., to produce a survey paper) is largely conducted manually with little support. We present DimInd, an interactive system that scaffolds literature review across large paper collections through LLM-generated structured representations. DimInd scaffolds literature understanding with multiple levels of compression, from papers, to faceted literature comparison tables with information extracted from individual papers, to taxonomies of concepts, to narrative syntheses. Users are guided through these successive information transformations while maintaining provenance to source text. In an evaluation with 23 researchers, DimInd supported participants in extracting information and conceptually organizing papers with less effort compared to a ChatGPT-assisted baseline workflow.

cs.HC

Ai2 Scholar QA: Organized Literature Synthesis with Attribution

Retrieval-augmented generation is increasingly effective in answering scientific questions from literature, but many state-of-the-art systems are expensive and closed-source. We introduce Ai2 Scholar QA, a free online scientific question answering application. To facilitate research, we make our entire pipeline public: as a customizable open-source Python package and interactive web app, along with paper indexes accessible through public APIs and downloadable datasets. We describe our system in detail and present experiments analyzing its key design decisions. In an evaluation on a recent scientific QA benchmark, we find that Ai2 Scholar QA outperforms competing systems.

cs.CL

Cocoa: Co-Planning and Co-Execution with AI Agents

As AI agents take on increasingly long-running tasks involving sophisticated planning and execution, there is a corresponding need for novel interaction designs that enable deeper human-agent collaboration. However, most prior works leverage human interaction to fix "autonomous" workflows that have yet to become fully autonomous or rigidly treat planning and execution as separate stages. Based on a formative study with 9 researchers using AI to support their work, we propose a design that affords greater flexibility in collaboration, so that users can 1) delegate agency to the user or agent via a collaborative plan where individual steps can be assigned; and 2) interleave planning and execution so that plans can adjust after partial execution. We introduce Cocoa, a system that takes design inspiration from computational notebooks to support complex research tasks. A lab study (n=16) found that Cocoa enabled steerability without sacrificing ease-of-use, and a week-long field deployment (n=7) showed how researchers collaborated with Cocoa to accomplish real-world tasks.

cs.HC

OpenScholar: Synthesizing Scientific Literature with Retrieval-augmented LMs

Scientific progress depends on researchers' ability to synthesize the growing body of literature. Can large language models (LMs) assist scientists in this task? We introduce OpenScholar, a specialized retrieval-augmented LM that answers scientific queries by identifying relevant passages from 45 million open-access papers and synthesizing citation-backed responses. To evaluate OpenScholar, we develop ScholarQABench, the first large-scale multi-domain benchmark for literature search, comprising 2,967 expert-written queries and 208 long-form answers across computer science, physics, neuroscience, and biomedicine. On ScholarQABench, OpenScholar-8B outperforms GPT-4o by 5% and PaperQA2 by 7% in correctness, despite being a smaller, open model. While GPT4o hallucinates citations 78 to 90% of the time, OpenScholar achieves citation accuracy on par with human experts. OpenScholar's datastore, retriever, and self-feedback inference loop also improves off-the-shelf LMs: for instance, OpenScholar-GPT4o improves GPT-4o's correctness by 12%. In human evaluations, experts preferred OpenScholar-8B and OpenScholar-GPT4o responses over expert-written ones 51% and 70% of the time, respectively, compared to GPT4o's 32%. We open-source all of our code, models, datastore, data and a public demo.

cs.CL

Contextualized Evaluations: Judging Language Model Responses to Underspecified Queries

Language model users often issue queries that lack specification, where the context under which a query was issued -- such as the user's identity, the query's intent, and the criteria for a response to be useful -- is not explicit. For instance, a good response to a subjective query like "What book should I read next?" would depend on the user's preferences, and a good response to an open-ended query like "How do antibiotics work against bacteria?" would depend on the user's expertise. This makes evaluation of responses to such queries an ill-posed task, as evaluators may make arbitrary judgments about the response quality. To remedy this, we present contextualized evaluations, a protocol that synthetically constructs context surrounding an underspecified query and provides it during evaluation. We find that the presence of context can 1) alter conclusions drawn from evaluation, even flipping benchmark rankings between model pairs, 2) nudge evaluators to make fewer judgments based on surface-level criteria, like style, and 3) provide new insights about model behavior across diverse contexts. Specifically, our procedure suggests a potential bias towards WEIRD (Western, Educated, Industrialized, Rich and Democratic) contexts in models' "default" responses and we find that models are not equally sensitive to following different contexts, even when they are provided in prompts.

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Social-RAG: Retrieving from Group Interactions to Socially Ground AI Generation

AI agents are increasingly tasked with making proactive suggestions in online spaces where groups collaborate, yet risk being unhelpful or even annoying if they fail to match group preferences or behave in socially inappropriate ways. Fortunately, group spaces have a rich history of prior interactions and affordances for social feedback that can support grounding an agent's generations to a group's interests and norms. We present Social-RAG, a workflow for socially grounding agents that retrieves context from prior group interactions, selects relevant social signals, and feeds them into a language model to generate messages in a socially aligned manner. We implement this in \textsc{PaperPing}, a system for posting paper recommendations in group chat, leveraging social signals determined from formative studies with 39 researchers. From a three-month deployment in 18 channels reaching 500+ researchers, we observed PaperPing posted relevant messages in groups without disrupting their existing social practices, fostering group common ground.

cs.HC

LLMs as Research Tools: A Large Scale Survey of Researchers' Usage and Perceptions

The rise of large language models (LLMs) has led many researchers to consider their usage for scientific work. Some have found benefits using LLMs to augment or automate aspects of their research pipeline, while others have urged caution due to risks and ethical concerns. Yet little work has sought to quantify and characterize how researchers use LLMs and why. We present the first large-scale survey of 816 verified research article authors to understand how the research community leverages and perceives LLMs as research tools. We examine participants' self-reported LLM usage, finding that 81% of researchers have already incorporated LLMs into different aspects of their research workflow. We also find that traditionally disadvantaged groups in academia (non-White, junior, and non-native English speaking researchers) report higher LLM usage and perceived benefits, suggesting potential for improved research equity. However, women, non-binary, and senior researchers have greater ethical concerns, potentially hindering adoption.

cs.CL