arXiv subjects

Joseph Chee Chang

Publications and source records attributed to Joseph Chee Chang.

41 records · Page 3Linked to original sources

arXiv2022

Fuse: In-Situ Sensemaking Support in the Browser

People spend a significant amount of time trying to make sense of the internet, collecting content from a variety of sources and organizing it to make decisions and achieve their goals. While humans are able to fluidly iterate on collecting and organizing information in their minds, existing tools and approaches introduce significant friction into the process. We introduce Fuse, a browser extension that externalizes users' working memory by combining low-cost collection with lightweight organization of content in a compact card-based sidebar that is always available. Fuse helps users simultaneously extract key web content and structure it in a lightweight and visual way. We discuss how these affordances help users externalize more of their mental model into the system (e.g., saving, annotating, and structuring items) and support fast reviewing and resumption of task contexts. Our 22-month public deployment and follow-up interviews provide longitudinal insights into the structuring behaviors of real-world users conducting information foraging tasks.

cs.HC↗

arXiv2022

Threddy: An Interactive System for Personalized Thread-based Exploration and Organization of Scientific Literature

Reviewing the literature to understand relevant threads of past work is a critical part of research and vehicle for learning. However, as the scientific literature grows the challenges for users to find and make sense of the many different threads of research grow as well. Previous work has helped scholars to find and group papers with citation information or textual similarity using standalone tools or overview visualizations. Instead, in this work we explore a tool integrated into users' reading process that helps them with leveraging authors' existing summarization of threads, typically in introduction or related work sections, in order to situate their own work's contributions. To explore this we developed a prototype that supports efficient extraction and organization of threads along with supporting evidence as scientists read research articles. The system then recommends further relevant articles based on user-created threads. We evaluate the system in a lab study and find that it helps scientists to follow and curate research threads without breaking out of their flow of reading, collect relevant papers and clips, and discover interesting new articles to further grow threads.

cs.HC↗

arXiv2022

Wigglite: Low-cost Information Collection and Triage

Consumers conducting comparison shopping, researchers making sense of competitive space, and developers looking for code snippets online all face the challenge of capturing the information they find for later use without interrupting their current flow. In addition, during many learning and exploration tasks, people need to externalize their mental context, such as estimating how urgent a topic is to follow up on, or rating a piece of evidence as a "pro" or "con," which helps scaffold subsequent deeper exploration. However, current approaches incur a high cost, often requiring users to select, copy, context switch, paste, and annotate information in a separate document without offering specific affordances that capture their mental context. In this work, we explore a new interaction technique called "wiggling," which can be used to fluidly collect, organize, and rate information during early sensemaking stages with a single gesture. Wiggling involves rapid back-and-forth movements of a pointer or up-and-down scrolling on a smartphone, which can indicate the information to be collected and its valence, using a single, light-weight gesture that does not interfere with other interactions that are already available. Through implementation and user evaluation, we found that wiggling helped participants accurately collect information and encode their mental context with a 58% reduction in operational cost while being 24% faster compared to a common baseline.

cs.HC↗

arXiv2018

Evorus: A Crowd-powered Conversational Assistant Built to Automate Itself Over Time

Crowd-powered conversational assistants have been shown to be more robust than automated systems, but do so at the cost of higher response latency and monetary costs. A promising direction is to combine the two approaches for high quality, low latency, and low cost solutions. In this paper, we introduce Evorus, a crowd-powered conversational assistant built to automate itself over time by (i) allowing new chatbots to be easily integrated to automate more scenarios, (ii) reusing prior crowd answers, and (iii) learning to automatically approve response candidates. Our 5-month-long deployment with 80 participants and 281 conversations shows that Evorus can automate itself without compromising conversation quality. Crowd-AI architectures have long been proposed as a way to reduce cost and latency for crowd-powered systems; Evorus demonstrates how automation can be introduced successfully in a deployed system. Its architecture allows future researchers to make further innovation on the underlying automated components in the context of a deployed open domain dialog system.

cs.HC↗

arXiv2014

Recurrent-Neural-Network for Language Detection on Twitter Code-Switching Corpus

Mixed language data is one of the difficult yet less explored domains of natural language processing. Most research in fields like machine translation or sentiment analysis assume monolingual input. However, people who are capable of using more than one language often communicate using multiple languages at the same time. Sociolinguists believe this "code-switching" phenomenon to be socially motivated. For example, to express solidarity or to establish authority. Most past work depend on external tools or resources, such as part-of-speech tagging, dictionary look-up, or named-entity recognizers to extract rich features for training machine learning models. In this paper, we train recurrent neural networks with only raw features, and use word embedding to automatically learn meaningful representations. Using the same mixed-language Twitter corpus, our system is able to outperform the best SVM-based systems reported in the EMNLP'14 Code-Switching Workshop by 1% in accuracy, or by 17% in error rate reduction.

cs.NE↗