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Kihoon Son

Publications and source records attributed to Kihoon Son.

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Contexty: Capturing and Organizing In-situ Thoughts for Context-Aware AI Support

During complex knowledge work, people engage in iterative sensemaking: interpreting information, connecting ideas, and refining their understanding. Yet in current human-AI collaboration, these cognitive processes are difficult to share and organize for AI. They arise in situ and are rarely captured without interrupting the task, and even when expressed, remain scattered or reduced to system-generated summaries that fail to reflect users' cognitive processes. We address this challenge by enabling AI context that is grounded in users' cognitive traces and can be directly inspected and revised by the user. We first explore this through a probe system that supports in-situ snippet memoing, allowing users to easily share their cognitive moves. Our study (N=10) highlights the value of capturing such context and the challenge of organizing it once accumulated. We then present Contexty, which supports users in inspecting and refining these contexts to better reflect their understanding of the task. Our evaluation (N=12) showed that Contexty improved task awareness, thought structuring, and users' sense of authorship and control, with participants preferring snippet-grounded AI responses over non-grounded ones (78.1%). We discuss how capturing and organizing users' cognitive context enables AI as a context-aware collaborator while preserving user agency.

cs.HC

"When to Hand Off, When to Work Together": Expanding Human-Agent Co-Creative Collaboration through Concurrent Interaction

As agents move into shared workspaces and their execution becomes visible, human-agent collaboration faces a fundamental shift from sequential delegation to concurrent co-creation. This raises a new coordination problem: what interaction patterns emerge, and what agent capabilities are required to support them? Study 1 (N=10) revealed that process visibility naturally prompted concurrent intervention, but exposed a critical capability gap: agents lacked the collaborative context awareness needed to distinguish user feedback from independent parallel work. This motivated CLEO, a design probe that embodies this capability, interpreting concurrent user actions as feedback or independent work and adapting execution accordingly. Study 2 (N=10) analyzed 214 turn-level interactions, identifying a taxonomy of five action patterns and ten codes, along with six triggers and four enabling factors explaining when and why users shift between collaboration modes. Concurrent interaction appeared in 31.8% of turns. We present a decision model, design implications, and an annotated dataset, positioning concurrent interaction as what makes delegation work better.

cs.HC

CANVAS: A Benchmark for Vision-Language Models on Tool-Based User Interface Design

User interface (UI) design is an iterative process in which designers progressively refine their work with design software such as Figma or Sketch. Recent advances in vision language models (VLMs) with tool invocation suggest these models can operate design software to edit a UI design through iteration. Understanding and enhancing this capacity is important, as it highlights VLMs' potential to collaborate with designers within conventional software. However, as no existing benchmark evaluates tool-based design performance, the capacity remains unknown. To address this, we introduce CANVAS, a benchmark for VLMs on tool-based user interface design. Our benchmark contains 598 tool-based design tasks paired with ground-truth references sampled from 3.3K mobile UI designs across 30 function-based categories (e.g., onboarding, messaging). In each task, a VLM updates the design step-by-step through context-based tool invocations (e.g., create a rectangle as a button background), linked to design software. Specifically, CANVAS incorporates two task types: (i) design replication evaluates the ability to reproduce a whole UI screen; (ii) design modification evaluates the ability to modify a specific part of an existing screen. Results suggest that leading models exhibit more strategic tool invocations, improving design quality. Furthermore, we identify common error patterns models exhibit, guiding future work in enhancing tool-based design capabilities.

cs.CV

ClearFairy: Capturing Creative Workflows through Decision Structuring, In-Situ Questioning, and Rationale Inference

Capturing professionals' decision-making in creative workflows (e.g., UI/UX) is essential for reflection, collaboration, and knowledge sharing, yet existing methods often leave rationales incomplete and implicit decisions hidden. To address this, we present the CLEAR approach, which structures reasoning into cognitive decision steps-linked units of actions, artifacts, and explanations making decisions traceable with generative AI. Building on CLEAR, we introduce ClearFairy, a think-aloud AI assistant for UI design that detects weak explanations, asks lightweight clarifying questions, and infers missing rationales. In a study with twelve professionals, 85% of ClearFairy's inferred rationales were accepted (as-is or with revisions). Notably, the system increased "strong explanations"-rationales providing sufficient causal reasoning-from 14% to 83% without adding cognitive demand. Furthermore, exploratory applications demonstrate that captured steps can enhance generative AI agents in Figma, yielding predictions better aligned with professionals and producing coherent outcomes. We release a dataset of 417 decision steps to support future research.

cs.HC

IntentFlow: Investigating Fluid Dynamics of Intent Communication in Generative AI

Generative AI shifts interaction toward intent-based outcome specification, despite user intents being inherently vague, fluid, and evolving. While a growing body of HCI research has proposed diverse interaction techniques to support this process, there is limited understanding of what the key aspects of intent communication are and how they interplay to shape users' workflows. To bridge this gap, we first conduct a systematic literature review of 46 HCI papers and identify four core aspects of intent communication support: intent articulation, exploration, management, and synchronization. To investigate how these aspects interplay in practice, we developed IntentFlow, a research probe that embodies all four aspects for a writing task, and conducted a comparative study (N=12). Our action-level behavioral analysis reveals that comprehensive support enables verification-driven refinement and progressive intent curation, reduces cognitive effort, and improves users' sense of control and understanding of intent-output alignment. We conclude with design implications for building generative AI systems that support intent communication as a dynamic, iterative process.

cs.HC

IdeaBlocks: Expressing and Reusing Divergent Intents for Graphic Design Exploration using Generative AI

While designers increasingly leverage Generative AI for divergent exploration, current interaction is optimized for convergent refinement, forcing users to specify fixed targets rather than open-ended search spaces. Based on a formative study (N=7), we define the anatomy of Divergent Intent, comprising property, direction, and range, and identified two critical barriers: the lack of mechanisms to explicitly shape the parametric boundaries of exploration and the difficulty of reusing successful search strategies. We present IdeaBlocks, where users can modularize divergent intents into Exploration Blocks. Users can reuse prior intents at multiple levels (block, path, and project) with options for literal or context-adaptive reuse. In our comparative study (N=12), participants using IdeaBlocks explored 2.13 times more images with 12.5% greater visual diversity than the baseline, demonstrating how structured intent expression and reuse support effective divergence. A three-day deployment study (N=6) further revealed how different reuse mechanisms allowed distinct creative strategies, offering design implications for future intent-aware creativity supports.

cs.HC

Applying the Gricean Maxims to a Human-LLM Interaction Cycle: Design Insights from a Participatory Approach

While large language models (LLMs) are increasingly used to assist users in various tasks through natural language interactions, these interactions often fall short due to LLMs' limited ability to infer contextual nuances and user intentions, unlike humans. To address this challenge, we draw inspiration from the Gricean Maxims--human communication theory that suggests principles of effective communication--and aim to derive design insights for enhancing human-AI interactions (HAI). Through participatory design workshops with communication experts, designers, and end-users, we identified ways to apply these maxims across the stages of the HAI cycle. Our findings include reinterpreted maxims tailored to human-LLM contexts and nine actionable design considerations categorized by interaction stage. These insights provide a concrete framework for designing more cooperative and user-centered LLM-based systems, bridging theoretical foundations in communication with practical applications in HAI.

cs.HC

Expandora: Broadening Design Exploration with Text-to-Image Model

Broad exploration of references is critical in the visual design process. While text-to-image (T2I) models offer efficiency and customization of exploration, they often limit support for divergence in exploration. We conducted a formative study (N=6) to investigate the limitations of current interaction with the T2I model for broad exploration and found that designers struggle to articulate exploratory intentions and manage iterative, non-linear workflows. To address these challenges, we developed Expandora. Users can specify their exploratory intentions and desired diversity levels through structured input, and using an LLM-based pipeline, Expandora generates tailored prompt variations. The results are displayed in a mindmap-like interface that encourages non-linear workflows. A user study (N=8) demonstrated that Expandora significantly increases prompt diversity, the number of prompts users tried within a given time, and user satisfaction compared to the baseline. Nonetheless, its limitations in supporting convergent thinking suggest opportunities for holistically improving creative processes.

cs.HC

Beyond Prompts: Learning from Human Communication for Enhanced AI Intent Alignment

AI intent alignment, ensuring that AI produces outcomes as intended by users, is a critical challenge in human-AI interaction. The emergence of generative AI, including LLMs, has intensified the significance of this problem, as interactions increasingly involve users specifying desired results for AI systems. In order to support better AI intent alignment, we aim to explore human strategies for intent specification in human-human communication. By studying and comparing human-human and human-LLM communication, we identify key strategies that can be applied to the design of AI systems that are more effective at understanding and aligning with user intent. This study aims to advance toward a human-centered AI system by bringing together human communication strategies for the design of AI systems.

cs.HC

One vs. Many: Comprehending Accurate Information from Multiple Erroneous and Inconsistent AI Generations

As Large Language Models (LLMs) are nondeterministic, the same input can generate different outputs, some of which may be incorrect or hallucinated. If run again, the LLM may correct itself and produce the correct answer. Unfortunately, most LLM-powered systems resort to single results which, correct or not, users accept. Having the LLM produce multiple outputs may help identify disagreements or alternatives. However, it is not obvious how the user will interpret conflicts or inconsistencies. To this end, we investigate how users perceive the AI model and comprehend the generated information when they receive multiple, potentially inconsistent, outputs. Through a preliminary study, we identified five types of output inconsistencies. Based on these categories, we conducted a study (N=252) in which participants were given one or more LLM-generated passages to an information-seeking question. We found that inconsistency within multiple LLM-generated outputs lowered the participants' perceived AI capacity, while also increasing their comprehension of the given information. Specifically, we observed that this positive effect of inconsistencies was most significant for participants who read two passages, compared to those who read three. Based on these findings, we present design implications that, instead of regarding LLM output inconsistencies as a drawback, we can reveal the potential inconsistencies to transparently indicate the limitations of these models and promote critical LLM usage.

cs.HC

Unveiling Disparities in Web Task Handling Between Human and Web Agent

With the advancement of Large-Language Models (LLMs) and Large Vision-Language Models (LVMs), agents have shown significant capabilities in various tasks, such as data analysis, gaming, or code generation. Recently, there has been a surge in research on web agents, capable of performing tasks within the web environment. However, the web poses unforeseeable scenarios, challenging the generalizability of these agents. This study investigates the disparities between human and web agents' performance in web tasks (e.g., information search) by concentrating on planning, action, and reflection aspects during task execution. We conducted a web task study with a think-aloud protocol, revealing distinct cognitive actions and operations on websites employed by humans. Comparative examination of existing agent structures and human behavior with thought processes highlighted differences in knowledge updating and ambiguity handling when performing the task. Humans demonstrated a propensity for exploring and modifying plans based on additional information and investigating reasons for failure. These findings offer insights into designing planning, reflection, and information discovery modules for web agents and designing the capturing method for implicit human knowledge in a web task.

cs.HC

Demystifying Tacit Knowledge in Graphic Design: Characteristics, Instances, Approaches, and Guidelines

Despite the growing demand for professional graphic design knowledge, the tacit nature of design inhibits knowledge sharing. However, there is a limited understanding on the characteristics and instances of tacit knowledge in graphic design. In this work, we build a comprehensive set of tacit knowledge characteristics through a literature review. Through interviews with 10 professional graphic designers, we collected 123 tacit knowledge instances and labeled their characteristics. By qualitatively coding the instances, we identified the prominent elements, actions, and purposes of tacit knowledge. To identify which instances have been addressed the least, we conducted a systematic literature review of prior system support to graphic design. By understanding the reasons for the lack of support on these instances based on their characteristics, we propose design guidelines for capturing and applying tacit knowledge in design tools. This work takes a step towards understanding tacit knowledge, and how this knowledge can be communicated.

cs.HC

GenQuery: Supporting Expressive Visual Search with Generative Models

Designers rely on visual search to explore and develop ideas in early design stages. However, designers can struggle to identify suitable text queries to initiate a search or to discover images for similarity-based search that can adequately express their intent. We propose GenQuery, a novel system that integrates generative models into the visual search process. GenQuery can automatically elaborate on users' queries and surface concrete search directions when users only have abstract ideas. To support precise expression of search intents, the system enables users to generatively modify images and use these in similarity-based search. In a comparative user study (N=16), designers felt that they could more accurately express their intents and find more satisfactory outcomes with GenQuery compared to a tool without generative features. Furthermore, the unpredictability of generations allowed participants to uncover more diverse outcomes. By supporting both convergence and divergence, GenQuery led to a more creative experience.

cs.HC

ChoiceMates: Supporting Unfamiliar Online Decision-Making with Multi-Agent Conversational Interactions

From deciding on a PhD program to buying a new camera, unfamiliar decisions--decisions without domain knowledge--are frequent and significant. The complexity and uncertainty of such decisions demand unique approaches to information seeking, understanding, and decision-making. Our formative study highlights that users want to start by discovering broad and relevant domain information evenly and simultaneously, quickly address emerging inquiries, and gain personalized standards to assess information found. We present ChoiceMates, an interactive multi-agent system designed to address these needs by enabling users to engage with a dynamic set of LLM agents each presenting a unique experience in the domain. Unlike existing multi-agent systems that automate tasks with agents, the user orchestrates agents to assist their decision-making process. Our user evaluation (n=12) shows that ChoiceMates enables a more confident, satisfactory decision-making with better situation understanding than web search, and higher decision quality and confidence than a commercial multi-agent framework. This work provides insights into designing a more controllable and collaborative multi-agent system.

cs.HC