Affective Multimodal Agents with Proactive Knowledge Grounding for Emotionally Aligned Marketing Dialogue
Recent advances in large language models (LLMs) have enabled fluent dialogue systems, but most remain reactive and struggle in emotionally rich, goal-oriented settings such as marketing conversations. To address this limitation, we propose AffectMind, a multimodal affective dialogue agent that performs proactive reasoning and dynamic knowledge grounding to sustain emotionally aligned and persuasive interactions. AffectMind combines three components: a Proactive Knowledge Grounding Network (PKGN) that continuously updates factual and affective context from text, vision, and prosody; an Emotion--Intent Alignment Model (EIAM) that jointly models user emotion and purchase intent to adapt persuasion strategies; and a Reinforced Discourse Loop (RDL) that optimizes emotional coherence and engagement via reinforcement signals from user responses. Experiments on two newly curated marketing dialogue datasets, MM-ConvMarket and AffectPromo, show that AffectMind outperforms strong LLM-based baselines in emotional consistency (+26\%), persuasive success rate (+19\%), and long-term user engagement (+23\%), highlighting emotion-grounded proactivity as a key capability for commercial multimodal agents.