arXiv subjects

Maarten Sap

Publications and source records attributed to Maarten Sap.

At least 37 records · Page 2Linked to original sources

arXiv2026

Exploring the Interaction of Explanation Styles, Context, and Trust of AI Privacy Redaction in AI-mediated Interactions

AI-mediated communication is increasingly being utilized to help facilitate interactions; however, in privacy sensitive domains, an AI mediator has the additional challenge of considering how to preserve privacy. In these contexts, a mediator may redact or withhold information, raising questions about how users perceive these interventions and whether explanations of system behavior can improve trust. In this work, we investigate how explanations of redaction operations can affect user trust in AI-mediated communication. We devise a scenario where a validated system removes sensitive content from messages and generates explanations of varying detail to communicate its decisions to recipients. We then conduct a user study with 180 participants that studies how user trust and preferences vary for cases with different amounts of redacted content and different levels of explanation detail. Our results show that participants believed our system was more effective at preserving privacy when explanations were provided (p<0.05, Cohen's d ~ 0.3). We also found that contextual factors had an impact; participants relied more on explanations and found them more helpful when the system performed extensive redactions (p<0.05, Cohen's f ~ 0.2). We also found that explanation preferences depended on individual differences as well, and factors such as age and baseline familiarity with AI affected user trust in our system. These findings highlight the importance and challenge of balancing transparency and privacy in AI-mediated communications and suggest that adaptive, context-aware explanations are essential for designing privacy-aware, trustworthy AI systems.

cs.HC↗

arXiv2026

Evaluating Large Language Models for Antisemitic Incident Classification

Addressing hate and violence in society requires timely detection of hateful events from public reporting, but automated identification of hateful events remains underexplored. We introduce the task of hateful event detection and investigate the ability of AI systems, specifically large language models (LLMs), to discover and classify reports of antisemitic events with fine-grained labels. We evaluate OpenAI's GPT-4o and Meta's Llama-3.2-3B-Instruct on multiple expert-annotated datasets containing antisemitic event descriptions from news articles, civil society reports, and official records. We show that LLMs, particularly GPT-4o, have potential for this task, but substantial improvement is needed. Providing clear term definitions and in-context examples in prompts can improve performance: definitions are most helpful for rhetoric-oriented events (e.g. classical antisemitic tropes), while examples help label action-oriented events (e.g. physical assault). A case study of college newspapers demonstrates that LLMs can help surface relevant real-world events, supporting early monitoring and intervention. Overall, our findings highlight both opportunities and critical gaps in AI's ability to recognize complex harms and underscore the need for collaborative efforts among AI developers, policymakers, and civil society to design models, implement robust evaluation, and develop policy frameworks for defining and combating hate efficiently and effectively.

cs.CL↗

arXiv2026

CCBENCH: Assessing LLM Cultural Competence via Implicitly Signaled Norms using Health Queries

To interact with users fairly and without stereotyping, AI models must display cultural competency, i.e., the ability to infer and adapt to a user's implicitly signaled cultural values, rather than relying on static demographic traits. We introduce CCBENCH, a framework for evaluating cultural competency in large language models (LLMs), treating culture as a continuum of norm adherence states rather than as a binary state of cultural belongingness. As a case study on health, we create CCBENCH-Health, which includes 60 theoretically grounded personas exhibiting varied norm-adherence states across six cultures, each engaging in 18 realistic dialogues. Each persona is evaluated on 52 authentic healthcare questions drawn from real user forums, yielding 3,120 unique interactions. Benchmarking five leading models reveals that even the best achieve culturally appropriate responses only 20-30% of the time. When explicitly prompted to focus on culturally relevant cues from the conversational history (CoT), performance improves modestly by 3-5% on average. We find that models perform best when personas avoid cultural norms rather than follow them, revealing a persistent asymmetry, suggesting a preference in the models to align with built-in biases than adapt to cultural cues. This is especially observed in the Afghan context (Avg: 8.8%), where cultural cues rarely yield appropriate health advice. Finally, we find that models sometimes adapt more readily to implicit, cultural conversational styles than to explicitly stated cultural practices, though this varies across cultures.

cs.CY↗

arXiv2026

Ouvia: A User-centered Framework for Measuring Usability of Speech Translation in Real-World Communication Scenarios

Speech translation (ST) is increasingly adopted in user applications, yet its evaluation largely focuses on decontextualized testbeds and holistic quality, rather than end users' communication needs. We introduce Ouvia, an evaluation framework for measuring user-perceived usability of speech translation outputs in real-world settings. Ouvia focuses on one-to-one communication: an English speaker needs to convey a request to a Portuguese speaker, and the message is automatically translated. Through a custom web app and multi-phase study design, we collect more than 1,750 such interactions in healthcare and everyday situations, mediated by four ST systems, involving speakers from three English dialects and two genders. We find that modern ST serves people only to a limited extent -- only around half of interactions are rated as usable -- with significant gaps in reported usability across demographic groups. Moreover, among quality metrics, we find that QA-based evaluation is a substantially stronger predictor of real-world usability than standard approaches. Together, these findings stress the importance of situated, user-centered evaluation frameworks that go beyond holistic quality scores and attend to who the technology serves -- and how well.

cs.CL↗

arXiv2026

Lost in Delusion: Examining LLM Safety Under User Delusions and Distress

LLM chatbots increasingly serve as a first source of support for people in psychological distress, including those whose distress is entangled with delusional beliefs. Prior work on LLM mental-health safety largely evaluates general therapeutic quality or single-turn crisis detection, leaving unclear how models behave when distress is intertwined with delusion over sustained conversations. We address this gap with matched multi-turn simulations, across clinically grounded personas and six LLMs, that pair each delusional conversation with a distress-only control to isolate the effect of delusional framing. This reveals a recognition-intervention gap: models detect distress at comparable rates regardless of framing, yet sharply fail to act on it once distress is embedded in delusion, with safety interventions suppressed by up to 4.5x. The failure tracks accumulated acceptance of the user's premises rather than emotional validation. Worse, the intuitive fix of prompting models to assess user distress backfires under delusional framing; only delusion-aware prompting with explicit response guidance closes the gap, and even this depends on a delusion classifier that is itself unreliable on the most vulnerable models. Safe deployment therefore requires treating delusional framing as a distinct risk signal that overrides conversational accommodation.

cs.CL↗

arXiv2026

When Should AI Read the Room? Public Perceptions of Social Intelligence in AI Agents

AI researchers have been advancing socially intelligent AI agents (Social-AI) across embodiments, from chatbots to physical robots. As Social-AI is increasingly deployed in everyday settings, decisions about the roles these agents should play will depend on how laypeople perceive them. However, public perceptions of social intelligence in AI agents and the acceptability of these agents remain largely understudied. We present a mixed-methods survey of adults in the United States (N=200) that examines social intelligence as a perceived construct in AI agents. Our survey investigates the extent to which participants believe current AI agents have social intelligence, abilities of agents that participants associate with social intelligence, contextual factors influencing participant acceptance of Social-AI agents, and concerns participants hold about these technologies. Participants widely reported having already encountered AI agents they perceived as socially intelligent and grounded their judgments in observable behaviors, more than beliefs about AI agency or intent. We identified a support-adoption gap in acceptability judgments: participants supported the existence of Social-AI agents for others far more than for their own personal use. Our analysis uncovers layperson concerns about Social-AI, informing AI governance regarding appropriate deployment contexts, agent roles, and risks to end users.

cs.CY↗

arXiv2026

Reinforcing Human Behavior Simulation via Verbal Feedback

Humans learn social norms and behaviors from verbal feedback (e.g., a parent saying "that was rude" or a friend explaining "here's why that hurt"). Yet, learning from feedback for LLMs has largely focused on domains like code and math, where RL rewards are directly verifiable and condensed into scalar values. As LLMs are increasingly used to simulate human behavior, e.g., standing in for users, patients, students, and other personas, there is a pressing need to make them more human-like, which requires embracing a fundamentally different kind of signal: feedback that is verbal, subjective, and multi-faceted. We present DITTO, a model trained by treating verbal feedback as a first-class signal in reinforcement learning. After each rollout, DITTO receives verbal feedback and generates a feedback-conditioned improved rollout; both outputs are jointly optimized with GRPO, distilling verbal guidance into the base policy without requiring feedback at test time. We also introduce SOUL (Simulation gym Of hUman-Like behavior), a unified benchmark and training data suite spanning 10 tasks across six categories: Theory of Mind, character role play, social skill, learner simulation, user simulation, and persona simulation. DITTO achieves an average 36% improvement over the base model and exceeds GPT-5.4 on 6 of 10 SOUL benchmarks, demonstrating that RL with verbal feedback is a promising direction for training LLMs to simulate human behavior.

cs.LG↗

arXiv2026

Framing an AI with Values Reduces AI Reliance in AI-supported Writing Tasks

Despite a global user base adopting large language models (LLMs) for daily writing tasks, model suggestions tend to align with Western values. Research has shown users commonly accept a high fraction of these AI suggestions, homogenizing writing styles and rendering outputs more ``Western'' than intended. While this suggests a need to reduce AI reliance, it remains unknown what kind of interventions could achieve this. Can framing the AI with specific values, and comparing it to one's own, make users less susceptible to overreliance and support more unique writing? We tested this hypothesis in a between-subjects online experiment with Indian and American participants (n=149) in which they were asked to perform AI-supported writing tasks, either 1) without an intervention, 2) after seeing an overview of the AI's framed values, or 3) after seeing an overview of the AI's framed values compared to their own. Our results show that seeing the AI's framed values reduces AI reliance, i.e., the proportion of the final essay generated by the AI, by an average of 20\%. Additionally, when participants saw an overview of the AI's framed values (without comparison to their own values), the final essays contain more unique text than without intervention. Our findings emphasize the importance of educating users about potential value biases in AI, showing that raising awareness with a simple overview of values encourages users to personalize their writing.

cs.HC↗

arXiv2026

The Algorithmic Gaze of Image Quality Assessment: An Audit and Trace Ethnography of the LAION-Aesthetics Predictor

Visual generative AI models are trained using a one-size-fits-all measure of aesthetic appeal. However, what is deemed "aesthetic" is inextricably linked to personal taste and cultural values, raising the question of whose taste is represented in visual generative AI models. In this work, we study an aesthetic evaluation model--LAION-Aesthetics Predictor (LAP)--that is widely used to curate datasets to train visual generative image models, like Stable Diffusion, and evaluate the quality of AI-generated images. To understand what LAP measures, we audited the model across three datasets. First, we examined the impact of aesthetic filtering on the LAION-Aesthetics Dataset (approximately 1.2B images), which was curated from LAION-5B using LAP. We find that the LAP disproportionally filters in images with captions mentioning women, while filtering out images with captions mentioning men or LGBTQ+ people. Then, we used LAP to score approximately 330k images across two art datasets, finding the model rates realistic images of landscapes, cityscapes, and portraits from western and Japanese artists most highly. In doing so, the algorithmic gaze of this aesthetic evaluation model reinforces the imperial and male gazes found within western art history. In order to understand where these biases may have originated, we performed a digital ethnography of public materials related to the creation of LAP. We find that the development of LAP reflects the biases we found in our audits, such as the aesthetic scores used to train LAP primarily coming from English-speaking photographers and western AI-enthusiasts. In response, we discuss how aesthetic evaluation can perpetuate representational harms and call on AI developers to shift away from prescriptive measures of "aesthetics" toward more pluralistic evaluation.

cs.HC↗

arXiv2026

Imperfectly Cooperative Human-AI Interactions: Comparing the Impacts of Human and AI Attributes in Simulated and User Studies

AI design characteristics and human personality traits each impact the quality and outcomes of human-AI interactions. However, their relative and joint impacts are underexplored in imperfectly cooperative scenarios, where people and AI only have partially aligned goals and objectives. This study compares a purely simulated dataset comprising 2,000 simulations and a parallel human subjects experiment involving 290 human participants to investigate these effects across two scenario categories: (1) hiring negotiations between human job candidates and AI hiring agents; and (2) human-AI transactions wherein AI agents may conceal information to maximize internal goals. We examine user Extraversion and Agreeableness alongside AI design characteristics, including Adaptability, Expertise, and chain-of-thought Transparency. Our causal discovery analysis extends performance-focused evaluations by integrating scenario-based outcomes, communication analysis, and questionnaire measures. Results reveal divergences between purely simulated and human study datasets, and between scenario types. In simulation experiments, personality traits and AI attributes were comparatively influential. Yet, with actual human subjects, AI attributes -- particularly transparency -- were much more impactful. We discuss how these divergences vary across different interaction contexts, offering crucial insights for the future of human-centered AI agents.

cs.CL↗

arXiv2026

Social Story Frames: Contextual Reasoning about Narrative Intent and Reception

Reading stories evokes rich interpretive, affective, and evaluative responses, such as inferences about narrative intent or judgments about characters. Yet, computational models of reader response are limited, preventing nuanced analyses. To address this gap, we introduce SocialStoryFrames, a formalism for distilling plausible inferences about reader response, such as perceived author intent, explanatory and predictive reasoning, affective responses, and value judgments, using conversational context and a taxonomy grounded in narrative theory, linguistic pragmatics, and psychology. We develop two models, SSF-Generator and SSF-Classifier, validated through human surveys (N=382 participants) and expert annotations, respectively. We conduct pilot analyses to showcase the utility of the formalism for studying storytelling at scale. Specifically, applying our models to SSF-Corpus, a curated dataset of 6,140 social media stories from diverse contexts, we characterize the frequency and interdependence of storytelling intents, and we compare and contrast narrative practices (and their diversity) across communities. By linking fine-grained, context-sensitive modeling with a generic taxonomy of reader responses, SocialStoryFrames enable new research into storytelling in online communities.

cs.CL↗

arXiv2026

"I Just Don't Want My Work Being Fed Into The AI Blender": Queer Artists on Refusing and Resisting Generative AI

Art-making is a collective social activity through which queer people engage in political resistance, develop identities, archive queer memory, and form community. However, in recent years, generative AI has disrupted queer artistic communities. Through 15 semi-structured interviews, we examine how queer artists are making sense of the encroachment of GenAI into their art worlds. Our findings surface significant tensions between the relationality of our participants' queer art practices and the perceived anti-relationality of GenAI development and use. We detail how our participants refuse and resist GenAI use and development in response and highlight the limited role our participants saw for GenAI within art-making, such as the queer aesthetic potential of surreal image models. Drawing on queer theory, we discuss how CSCW researchers might support queer artists by refusing dominant AI imaginaries and supporting queer world-building.

cs.HC↗

arXiv2026

Olmo 3

We introduce Olmo 3, a family of state-of-the-art, fully-open language models at the 7B and 32B parameter scales. Olmo 3 model construction targets long-context reasoning, function calling, coding, instruction following, general chat, and knowledge recall. This release includes the entire model flow, i.e., the full lifecycle of the family of models, including every stage, checkpoint, data point, and dependency used to build it. Our flagship model, Olmo 3 Think 32B, is the strongest fully-open thinking model released to-date.

cs.CL↗

arXiv2026

GoodPoint: Learning Constructive Scientific Paper Feedback from Author Responses

While LLMs hold significant potential to transform scientific research, we advocate for their use to augment and empower researchers rather than to automate research without human oversight. To this end, we study constructive feedback generation, the task of producing targeted, actionable feedback that helps authors improve both their research and its presentation. In this work, we operationalize the effectiveness of feedback along two author-centric axes-validity and author action. We first curate GoodPoint-ICLR, a dataset of 19K ICLR papers with reviewer feedback annotated along both dimensions using author responses. Building on this, we introduce GoodPoint, a training recipe that leverages success signals from author responses through fine-tuning on valid and actionable feedback, together with preference optimization on both real and synthetic preference pairs. Our evaluation on a benchmark of 1.2K ICLR papers shows that a GoodPoint-trained Qwen3-8B improves the predicted success rate by 83.7% over the base model and sets a new state-of-the-art among LLMs of similar size in feedback matching on a golden human feedback set, even surpassing Gemini-3-flash in precision. We further validate these findings through an expert human study, demonstrating that GoodPoint consistently delivers higher practical value as perceived by authors.

cs.AI↗

arXiv2026

1-2-3 Check: Enhancing Contextual Privacy in LLM via Multi-Agent Reasoning

Addressing contextual privacy concerns remains challenging in interactive settings where large language models (LLMs) process information from multiple sources (e.g., summarizing meetings with private and public information). We introduce a multi-agent framework that decomposes privacy reasoning into specialized subtasks (extraction, classification), reducing the information load on any single agent while enabling iterative validation and more reliable adherence to contextual privacy norms. To understand how privacy errors emerge and propagate, we conduct a systematic ablation over information-flow topologies, revealing when and why upstream detection mistakes cascade into downstream leakage. Experiments on the ConfAIde and PrivacyLens benchmark with several open-source and closed-sourced LLMs demonstrate that our best multi-agent configuration substantially reduces private information leakage (\textbf{18\%} on ConfAIde and \textbf{19\%} on PrivacyLens with GPT-4o) while preserving the fidelity of public content, outperforming single-agent baselines. These results highlight the promise of principled information-flow design in multi-agent systems for contextual privacy with LLMs.

cs.AI↗

arXiv2026

Agents of Chaos

We report an exploratory red-teaming study of autonomous language-model-powered agents deployed in a live laboratory environment with persistent memory, email accounts, Discord access, file systems, and shell execution. Over a two-week period, twenty AI researchers interacted with the agents under benign and adversarial conditions. Focusing on failures emerging from the integration of language models with autonomy, tool use, and multi-party communication, we document eleven representative case studies. Observed behaviors include unauthorized compliance with non-owners, disclosure of sensitive information, execution of destructive system-level actions, denial-of-service conditions, uncontrolled resource consumption, identity spoofing vulnerabilities, cross-agent propagation of unsafe practices, and partial system takeover. In several cases, agents reported task completion while the underlying system state contradicted those reports. We also report on some of the failed attempts. Our findings establish the existence of security-, privacy-, and governance-relevant vulnerabilities in realistic deployment settings. These behaviors raise unresolved questions regarding accountability, delegated authority, and responsibility for downstream harms, and warrant urgent attention from legal scholars, policymakers, and researchers across disciplines. This report serves as an initial empirical contribution to that broader conversation.

cs.AI↗

arXiv2026

Ambig-SWE: Interactive Agents to Overcome Underspecificity in Software Engineering

AI agents are increasingly being deployed to automate tasks, often based on underspecified user instructions. Making unwarranted assumptions to compensate for the missing information and failing to ask clarifying questions can lead to suboptimal outcomes, safety risks due to tool misuse, and wasted computational resources. In this work, we study the ability of LLM agents to handle underspecified instructions in interactive code generation settings by evaluating proprietary and open-weight models on their performance across three key steps: (a) detecting underspecificity, (b) asking targeted clarification questions, and (c) leveraging the interaction to improve performance in underspecified scenarios. We introduce Ambig-SWE, an underspecified variant of SWE-Bench Verified, specifically designed to evaluate agent behavior under ambiguity and interaction. Our findings reveal that models struggle to distinguish between well-specified and underspecified instructions. However, when models interact for underspecified inputs, they effectively obtain vital information from the user leading to significant improvements in performance, up to 74% over the non-interactive settings, underscoring the value of effective interaction. Our study highlights critical gaps in how current state-of-the-art models handle missing information in complex software engineering tasks and structures the evaluation into distinct steps to enable targeted improvements.

cs.AI↗

arXiv2026

OpenAgentSafety: A Comprehensive Framework for Evaluating Real-World AI Agent Safety

Recent advances in AI agents capable of solving complex, everyday tasks, from scheduling to customer service, have enabled deployment in real-world settings, but their possibilities for unsafe behavior demands rigorous evaluation. While prior benchmarks have attempted to assess agent safety, most fall short by relying on simulated environments, narrow task domains, or unrealistic tool abstractions. We introduce OpenAgentSafety, a comprehensive and modular framework for evaluating agent behavior across eight critical risk categories. Unlike prior work, our framework evaluates agents that interact with real tools, including web browsers, code execution environments, file systems, bash shells, and messaging platforms; and supports over 350 multi-turn, multi-user tasks spanning both benign and adversarial user intents. OpenAgentSafety is designed for extensibility, allowing researchers to add tools, tasks, websites, and adversarial strategies with minimal effort. It combines rule-based analysis with LLM-as-judge assessments to detect both overt and subtle unsafe behaviors. Empirical analysis of five prominent LLMs in agentic scenarios reveals unsafe behavior in 51.2% of safety-vulnerable tasks with Claude-Sonnet-3.7, to 72.7% with o3-mini, highlighting critical safety vulnerabilities and the need for stronger safeguards before real-world deployment.

cs.AI↗