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Marco Avvenuti

Publications and source records attributed to Marco Avvenuti.

16 recordsLinked to original sources

Assessing the Reliability of Persona-Conditioned LLMs as Synthetic Survey Respondents

Using persona-conditioned LLMs as synthetic survey respondents has become a common practice in computational social science and agent-based simulations. Yet, it remains unclear whether multi-attribute persona prompting improves LLM reliability or instead introduces distortions. Here we contribute to this assessment by leveraging a large dataset of U.S. microdata from the World Values Survey. Concretely, we evaluate two open-weight chat models and a random-guesser baseline across more than 70K respondent-item instances. We find that persona prompting does not yield a clear aggregate improvement in survey alignment and, in many cases, significantly degrades performance. Persona effects are highly heterogeneous as most items exhibit minimal change, while a small subset of questions and underrepresented subgroups experience disproportionate distortions. Our findings highlight a key adverse impact of current persona-based simulation practices: demographic conditioning can redistribute error in ways that undermine subgroup fidelity and risk misleading downstream analyses.

cs.CY

JPEGs Just Got Snipped: Croppable Signatures Against Deepfake Images

Deepfakes are a type of synthetic media created using artificial intelligence, specifically deep learning algorithms. This technology can for example superimpose faces and voices onto videos, creating hyper-realistic but artificial representations. Deepfakes pose significant risks regarding misinformation and fake news, because they can spread false information by depicting public figures saying or doing things they never did, undermining public trust. In this paper, we propose a method that leverages BLS signatures (Boneh, Lynn, and Shacham 2004) to implement signatures that remain valid after image cropping, but are invalidated in all the other types of manipulation, including deepfake creation. Our approach does not require who crops the image to know the signature private key or to be trusted in general, and it is O(1) in terms of signature size, making it a practical solution for scenarios where images are disseminated through web servers and cropping is the primary transformation. Finally, we adapted the signature scheme for the JPEG standard, and we experimentally tested the size of a signed image.

cs.CR

Investigating the heterogenous effects of a massive content moderation intervention via Difference-in-Differences

In today's online environments, users encounter harm and abuse on a daily basis. Therefore, content moderation is crucial to ensure their safety and well-being. However, the effectiveness of many moderation interventions is still uncertain. Here, we apply a causal inference approach to shed light on the effectiveness of The Great Ban, a massive social media deplatforming intervention on Reddit. We analyze 53M comments shared by nearly 34K users, providing in-depth results on both the intended and unintended consequences of the ban. Our causal analyses reveal that 15.6% of the moderated users abandoned the platform while the remaining ones decreased their overall toxicity by 4.1%. Nonetheless, a small subset of users exhibited marked increases in both the intensity and volume of toxic behavior, particularly among those whose activity levels changed after the intervention. However, these reactions were not accompanied by greater activity or engagement, suggesting that even the most toxic users maintained a limited overall impact. Our findings bring to light new insights on the effectiveness of deplatforming moderation interventions. Furthermore, they also contribute to informing future content moderation strategies and regulations.

cs.CY

Human and LLM Biases in Hate Speech Annotations: A Socio-Demographic Analysis of Annotators and Targets

The rise of online platforms exacerbated the spread of hate speech, demanding scalable and effective detection. However, the accuracy of hate speech detection systems heavily relies on human-labeled data, which is inherently susceptible to biases. While previous work has examined the issue, the interplay between the characteristics of the annotator and those of the target of the hate are still unexplored. We fill this gap by leveraging an extensive dataset with rich socio-demographic information of both annotators and targets, uncovering how human biases manifest in relation to the target's attributes. Our analysis surfaces the presence of widespread biases, which we quantitatively describe and characterize based on their intensity and prevalence, revealing marked differences. Furthermore, we compare human biases with those exhibited by persona-based LLMs. Our findings indicate that while persona-based LLMs do exhibit biases, these differ significantly from those of human annotators. Overall, our work offers new and nuanced results on human biases in hate speech annotations, as well as fresh insights into the design of AI-driven hate speech detection systems.

cs.CL

AMAQA: A Metadata-based QA Dataset for RAG Systems

Retrieval-augmented generation (RAG) systems are widely used in question-answering (QA) tasks, but current benchmarks lack metadata integration, limiting their evaluation in scenarios requiring both textual data and external information. To address this, we present AMAQA, a new open-access QA dataset designed to evaluate tasks combining text and metadata. The integration of metadata is especially important in fields that require rapid analysis of large volumes of data, such as cybersecurity and intelligence, where timely access to relevant information is critical. AMAQA includes about 1.1 million English messages collected from 26 public Telegram groups, enriched with metadata such as timestamps and chat names. It also contains 20,000 hotel reviews with metadata. In addition, the dataset provides 2,600 high-quality QA pairs built across both domains, Telegram messages and hotel reviews, making AMAQA a valuable resource for advancing research on metadata-driven QA and RAG systems. Both Telegram messages and Hotel reviews are enriched with emotional tones or toxicity indicators. To the best of our knowledge, AMAQA is the first single-hop QA benchmark to incorporate metadata. We conduct extensive tests on the benchmark, setting a new reference point for future research. We show that leveraging metadata boosts accuracy from 0.5 to 0.86 for GPT-4o and from 0.27 to 0.76 for open source LLMs, highlighting the value of structured context. We conducted experiments on our benchmark to assess the performance of known techniques designed to enhance RAG, highlighting the importance of properly managing metadata throughout the entire RAG pipeline.

cs.IR

Geo-Semantic-Parsing: AI-powered geoparsing by traversing semantic knowledge graphs

Online social networks convey rich information about geospatial facets of reality. However in most cases, geographic information is not explicit and structured, thus preventing its exploitation in real-time applications. We address this limitation by introducing a novel geoparsing and geotagging technique called Geo-Semantic-Parsing (GSP). GSP identifies location references in free text and extracts the corresponding geographic coordinates. To reach this goal, we employ a semantic annotator to identify relevant portions of the input text and to link them to the corresponding entity in a knowledge graph. Then, we devise and experiment with several efficient strategies for traversing the knowledge graph, thus expanding the available set of information for the geoparsing task. Finally, we exploit all available information for learning a regression model that selects the best entity with which to geotag the input text. We evaluate GSP on a well-known reference dataset including almost 10k event-related tweets, achieving $F1=0.66$. We extensively compare our results with those of 2 baselines and 3 state-of-the-art geoparsing techniques, achieving the best performance. On the same dataset, competitors obtain $F1 \leq 0.55$. We conclude by providing in-depth analyses of our results, showing that the overall superior performance of GSP is mainly due to a large improvement in recall, with respect to existing techniques.

cs.CL

The Great Ban: Efficacy and Unintended Consequences of a Massive Deplatforming Operation on Reddit

In the current landscape of online abuses and harms, effective content moderation is necessary to cultivate safe and inclusive online spaces. Yet, the effectiveness of many moderation interventions is still unclear. Here, we assess the effectiveness of The Great Ban, a massive deplatforming operation that affected nearly 2,000 communities on Reddit. By analyzing 16M comments posted by 17K users during 14 months, we provide nuanced results on the effects, both desired and otherwise, of the ban. Among our main findings is that 15.6% of the affected users left Reddit and that those who remained reduced their toxicity by 6.6% on average. The ban also caused 5% users to increase their toxicity by more than 70% of their pre-ban level. Overall, our multifaceted results provide new insights into the efficacy of deplatforming. As such, our findings can inform the development of future moderation interventions and the policing of online platforms.

cs.SI

Contextualized Counterspeech: Strategies for Adaptation, Personalization, and Evaluation

AI-generated counterspeech offers a promising and scalable strategy to curb online toxicity through direct replies that promote civil discourse. However, current counterspeech is one-size-fits-all, lacking adaptation to the moderation context and the users involved. We propose and evaluate multiple strategies for generating tailored counterspeech that is adapted to the moderation context and personalized for the moderated user. We instruct an LLaMA2-13B model to generate counterspeech, experimenting with various configurations based on different contextual information and fine-tuning strategies. We identify the configurations that generate persuasive counterspeech through a combination of quantitative indicators and human evaluations collected via a pre-registered mixed-design crowdsourcing experiment. Results show that contextualized counterspeech can significantly outperform state-of-the-art generic counterspeech in adequacy and persuasiveness, without compromising other characteristics. Our findings also reveal a poor correlation between quantitative indicators and human evaluations, suggesting that these methods assess different aspects and highlighting the need for nuanced evaluation methodologies. The effectiveness of contextualized AI-generated counterspeech and the divergence between human and algorithmic evaluations underscore the importance of increased human-AI collaboration in content moderation.

cs.HC

Towards better social crisis data with HERMES: Hybrid sensing for EmeRgency ManagEment System

People involved in mass emergencies increasingly publish information-rich contents in online social networks (OSNs), thus acting as a distributed and resilient network of human sensors. In this work we present HERMES, a system designed to enrich the information spontaneously disclosed by OSN users in the aftermath of disasters. HERMES leverages a mixed data collection strategy, called hybrid sensing, and state-of-the-art AI techniques. Evaluated in real-world emergencies, HERMES proved to increase: (i) the amount of the available damage information; (ii) the density (up to 7x) and the variety (up to 18x) of the retrieved geographic information; (iii) the geographic coverage (up to 30%) and granularity.

cs.HC

Mind the Prompt: A Novel Benchmark for Prompt-based Class-Agnostic Counting

Recently, object counting has shifted towards class-agnostic counting (CAC), which counts instances of arbitrary object classes never seen during model training. With advancements in robust vision-and-language foundation models, there is a growing interest in prompt-based CAC, where object categories are specified using natural language. However, we identify significant limitations in current benchmarks for evaluating this task, which hinder both accurate assessment and the development of more effective solutions. Specifically, we argue that the current evaluation protocols do not measure the ability of the model to understand which object has to be counted. This is due to two main factors: (i) the shortcomings of CAC datasets, which primarily consist of images containing objects from a single class, and (ii) the limitations of current counting performance evaluators, which are based on traditional class-specific counting and focus solely on counting errors. To fill this gap, we introduce the Prompt-Aware Counting (PrACo) benchmark. It comprises two targeted tests coupled with evaluation metrics specifically designed to quantitatively measure the robustness and trustworthiness of existing prompt-based CAC models. We evaluate state-of-the-art methods and demonstrate that, although some achieve impressive results on standard class-specific counting metrics, they exhibit a significant deficiency in understanding the input prompt, indicating the need for more careful training procedures or revised designs. The code for reproducing our results is available at https://github.com/ciampluca/PrACo.

cs.CV

Beyond Trial-and-Error: Predicting User Abandonment After a Moderation Intervention

Current content moderation follows a reactive, trial-and-error approach, where interventions are applied and their effects are only measured post-hoc. In contrast, we introduce a proactive, predictive approach that enables moderators to anticipate the impact of their actions before implementation. We propose and tackle the new task of predicting user abandonment following a moderation intervention. We study the reactions of 16,540 users to a massive ban of online communities on Reddit, training a set of binary classifiers to identify those users who would abandon the platform after the intervention -- a problem of great practical relevance. We leverage a dataset of 13.8 million posts to compute a large and diverse set of 142 features, which convey information about the activity, toxicity, relations, and writing style of the users. We obtain promising results, with the best-performing model achieving micro F1-score = 0.914. Our model shows robust generalizability when applied to users from previously unseen communities. Furthermore, we identify activity features as the most informative predictors, followed by relational and toxicity features, while writing style features exhibit limited utility. Theoretically, our results demonstrate the feasibility of adopting a predictive machine learning approach to estimate the effects of moderation interventions. Practically, this work marks a fundamental shift from reactive to predictive moderation, equipping platform administrators with intelligent tools to strategically plan interventions, minimize unintended consequences, and optimize user engagement.

cs.CY

A Spatio-Temporal Attentive Network for Video-Based Crowd Counting

Automatic people counting from images has recently drawn attention for urban monitoring in modern Smart Cities due to the ubiquity of surveillance camera networks. Current computer vision techniques rely on deep learning-based algorithms that estimate pedestrian densities in still, individual images. Only a bunch of works take advantage of temporal consistency in video sequences. In this work, we propose a spatio-temporal attentive neural network to estimate the number of pedestrians from surveillance videos. By taking advantage of the temporal correlation between consecutive frames, we lowered state-of-the-art count error by 5% and localization error by 7.5% on the widely-used FDST benchmark.

cs.CV

Coordinated Behavior on Social Media in 2019 UK General Election

Coordinated online behaviors are an essential part of information and influence operations, as they allow a more effective disinformation's spread. Most studies on coordinated behaviors involved manual investigations, and the few existing computational approaches make bold assumptions or oversimplify the problem to make it tractable. Here, we propose a new network-based framework for uncovering and studying coordinated behaviors on social media. Our research extends existing systems and goes beyond limiting binary classifications of coordinated and uncoordinated behaviors. It allows to expose different coordination patterns and to estimate the degree of coordination that characterizes diverse communities. We apply our framework to a dataset collected during the 2019 UK General Election, detecting and characterizing coordinated communities that participated in the electoral debate. Our work conveys both theoretical and practical implications and provides more nuanced and fine-grained results for studying online information manipulation.

cs.SI

Charting the Landscape of Online Cryptocurrency Manipulation

Cryptocurrencies represent one of the most attractive markets for financial speculation. As a consequence, they have attracted unprecedented attention on social media. Besides genuine discussions and legitimate investment initiatives, several deceptive activities have flourished. In this work, we chart the online cryptocurrency landscape across multiple platforms. To reach our goal, we collected a large dataset, composed of more than 50M messages published by almost 7M users on Twitter, Telegram and Discord, over three months. We performed bot detection on Twitter accounts sharing invite links to Telegram and Discord channels, and we discovered that more than 56% of them were bots or suspended accounts. Then, we applied topic modeling techniques to Telegram and Discord messages, unveiling two different deception schemes - "pump-and-dump" and "Ponzi" - and identifying the channels involved in these frauds. Whereas on Discord we found a negligible level of deception, on Telegram we retrieved 296 channels involved in pump-and-dump and 432 involved in Ponzi schemes, accounting for a striking 20% of the total. Moreover, we observed that 93% of the invite links shared by Twitter bots point to Telegram pump-and-dump channels, shedding light on a little-known social bot activity. Charting the landscape of online cryptocurrency manipulation can inform actionable policies to fight such abuse.

cs.CY

RTbust: Exploiting Temporal Patterns for Botnet Detection on Twitter

Within OSNs, many of our supposedly online friends may instead be fake accounts called social bots, part of large groups that purposely re-share targeted content. Here, we study retweeting behaviors on Twitter, with the ultimate goal of detecting retweeting social bots. We collect a dataset of 10M retweets. We design a novel visualization that we leverage to highlight benign and malicious patterns of retweeting activity. In this way, we uncover a 'normal' retweeting pattern that is peculiar of human-operated accounts, and 3 suspicious patterns related to bot activities. Then, we propose a bot detection technique that stems from the previous exploration of retweeting behaviors. Our technique, called Retweet-Buster (RTbust), leverages unsupervised feature extraction and clustering. An LSTM autoencoder converts the retweet time series into compact and informative latent feature vectors, which are then clustered with a hierarchical density-based algorithm. Accounts belonging to large clusters characterized by malicious retweeting patterns are labeled as bots. RTbust obtains excellent detection results, with F1 = 0.87, whereas competitors achieve F1 < 0.76. Finally, we apply RTbust to a large dataset of retweets, uncovering 2 previously unknown active botnets with hundreds of accounts.

cs.SI

Spotting the diffusion of New Psychoactive Substances over the Internet

Online availability and diffusion of New Psychoactive Substances (NPS) represent an emerging threat to healthcare systems. In this work, we analyse drugs forums, online shops, and Twitter. By mining the data from these sources, it is possible to understand the dynamics of drugs diffusion and their endorsement, as well as timely detecting new substances. We propose a set of visual analytics tools to support analysts in tackling NPS spreading and provide a better insight about drugs market and analysis.

cs.CY